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View Full Version : Did my installer do something wrong?

harlenm
01-08-04, 02:25 PM
Got my system(triple LNB Tivo setup) installed yesterday. Sat's A and C get good signal, but there is nothing on Sat B. Directv said that is normal, but it doesn't make sense to me that I can't see it at all.

Is this the way it should be? What channels are on 119? Do I need to have someone else come out and look at it?

Thanks

Harlen
bonscott87
01-08-04, 03:36 PM
NASA is on 376. If you can get it in then everything is fine. If you can't then it's not installed correctly.
Guesst925XTU
01-08-04, 06:00 PM
NASA is on 376. If you can get it in then everything is fine. If you can't then it's not installed correctly.

You should also see Channel 99 which airs a continuous screen stating "Test Channel for the 110 satellite".
jwwahly
01-09-04, 11:11 PM
More than likely the 119 is shooting into a tree.If you want go out and look at the dish and see if there seems to be a tree somewhat close to the line of sight on the right hand side of the dish.But i would bet your line of sight for that sat. is blocked by something.
tivosmart
01-12-04, 01:36 AM
Got my system(triple LNB Tivo setup) installed yesterday. Sat's A and C get good signal, but there is nothing on Sat B. Directv said that is normal, but it doesn't make sense to me that I can't see it at all.

Is this the way it should be? What channels are on 119? Do I need to have someone else come out and look at it?

Thanks

Harlen
I had the same problem with my local installer. He said to me everything was ok and left and then later I saw that 119 wasn't working. I just called my dealer (ExpertSatellite) and let them know what happened and a couple of days later the same installer came again, and still couldn't get it... I guess he was lazy and didn't want to relocate my dish to a better position. Well, another call and the next day a really good installer (different guy of course) came in and relocated my dish to the roof and in 30 mins I had all 3 sats working fine.

In summary, if you payed for the 3-LNB dish call your dealer and have them fix the mess your installer did, they are obligated to give you a working dish to all 3 satellites.