ASK DBSTalk: Dish Brand vs JVC Brand of 921 [Archive]

ggw2000

01-22-04, 11:06 AM

Does anyone know how problems are handled if you have trouble with a JVC branded 921? In other words if it is defective, do you return it to Dish? I have a opportunity to have a JVC one shipped to me today but in reading the forums I don't need the old- no it's there problem scenario between JVC and Dish... Does anyone out there have a JVC 921 and if so any problems?

Mark Lamutt

01-22-04, 12:53 PM

My guess is you call Dish and they'll deal with it.

Jerry G

01-22-04, 01:44 PM

Does anyone know how problems are handled if you have trouble with a JVC branded 921? In other words if it is defective, do you return it to Dish? I have a opportunity to have a JVC one shipped to me today but in reading the forums I don't need the old- no it's there problem scenario between JVC and Dish... Does anyone out there have a JVC 921 and if so any problems?

Suggestion. Give Dish a call and ask them.

ggw2000

01-22-04, 02:10 PM

Jerry G, took your advise and called Dish, as long as it is a Dish Receiver they (dish) will support it no matter what name is on it. Called the company that has them and am having a JVC one shipped in morning.. Thanks, Gerry

Kagato

01-22-04, 02:22 PM

I'm pretty sure JVC is just a private label they stick on it to sell to certain retailers. I.e. Sears, Sams Club, etc.

gsalem

02-04-04, 05:40 PM

My guess is you call Dish and they'll deal with it.

I had an older JVC D-VHS system. Since it was labelled "JVC," Dish wouldn't
deal with warranty issues and sent me off to JVC Service Centers for problem
solving and service.

If you have a choice of EchoStar or JVC labelled equipment, I'd choose Echostar.