CBS HD Waiver Headache.

[heavyharmonies]

This is way more [CENSORED] complicated than it needs to be.

Station manager of local CBS affiliate says he has submiited waiver approval for me and gives me a 10-digit "reference number".

Dish has no record of anything and tells me I have to have the station fax a form to them.

Station manager disagrees, saying it is all done electronically.

Is there any way to contact someone at Dish who actually knows what is going on (preferably not first-line phone support in India)?

I'm just tired of getting the runaround...

Thanks,

-Dan

[TonyM]

This is way more [CENSORED] complicated than it needs to be.

Station manager of local CBS affiliate says he has submiited waiver approval for me and gives me a 10-digit "reference number".

Dish has no record of anything and tells me I have to have the station fax a form to them.

Station manager disagrees, saying it is all done electronically.

Is there any way to contact someone at Dish who actually knows what is going on (preferably not first-line phone support in India)?

I'm just tired of getting the runaround...

Thanks,

-Dan

I think its option 3 "technical Support".....I did that when I swapped receivers....made it much easier :)

[boba]

You asked this question back on Feb.29th and the answer hasn't changed call DISH you have to go through them.

[Stosh]

This is way more [CENSORED] complicated than it needs to be.

Station manager of local CBS affiliate says he has submiited waiver approval for me and gives me a 10-digit "reference number".

Dish has no record of anything and tells me I have to have the station fax a form to them.

Station manager disagrees, saying it is all done electronically.


I had to jump through hoops to get the waiver, also. Similar situation; my local affiliate said since they were O&O, and CBS agreed to allow rebroadcasts of their New York, Chicago, or Los Angeles stations to people residing in the markets with O&O CBS channels, no individual waiver was required. The people at Dish Network disagreed, of course. I finally had my local affiliate send me a letter stating that they granted the waiver. I faxed that to Dish Network, and got the New York channel via satellite right away. If you can call all that "right away"!