**Problem wih Installation** Help!!!

[Thedilkum]

I have a receiver that is 1 of 4 subscribed through a superdish. I want to hookup one of the receivers (DP311) to a Dish500 (Twin LNBF) at a different location. I am having problems getting a signal at this new location. I know the Dish 500 (Twin LNBF) is supposed to have an internal switch and therefore would not need an external switch. However, when I run a switch test the receiver does not recognize a switch??? I used to have DTV at this location and know that the view is clear enough for a signal. The Dish500 is used but in good condition. Any suggestions????

[TonyM]

-make sure the line from the dish to the receiver is unhooked before you run a check switch. That will clear everything
-rehook up the line and run check switch

You will have to do this everytime you go from a SD to a Dish500 (and vise versa)

[Thedilkum]

-make sure the line from the dish to the receiver is unhooked before you run a check switch. That will clear everything
-rehook up the line and run check switch

You will have to do this everytime you go from a SD to a Dish500 (and vise versa)



Yes but there is a place in the receiver software where I can select a Dish 500 instead of a Superdish......would I still have to do a switch test with the coaxial un-attached to the receiver?

[Thedilkum]

Oh and by the way the receiver is the new (internal EEPROM) cardless model DP311

[TonyM]

yes

Any time you switch from one setup to another (legacy to dishpro or dish500 to Superdish) you'll have to run a switch check.

[boba]

You will also need a signal from both satellites before you can run a succesful switch test. If you are not receiving a signal from both satellites the test result will be no switch detected.