Chris Blount
05-18-04, 05:48 AM
DVRs could be a critical tool in helping improve consumer satisfaction with TV viewing habits, said a recently released study from Lyra Research.
The research, "DVR Love: A Survey of Digital Video Recorder Users," found consumer satisfaction with the TV-viewing experience increased dramatically with the acquisition of a DVR. While 7 percent of survey respondents said they were extremely satisfied before acquiring a DVR, that percentage increased to an overwhelming 72 percent after they bought their digital recorder, the firm said.
The report, based on an Internet survey of more than 600 DVR users in the United States conducted by Lyra's DTV View group in March and April, also found the increased satisfaction trend across all demographic cross tabulations, including those by age, gender, income and education level, Lyra Research said.
"This survey reaffirms the strength of consumers' feelings toward their DVRs and the importance of the devices in their TV-viewing experience," said Steve Hoffenberg, principal analyst for the report series and Lyra's director of electronic media research. "The reported leap in satisfaction provided by DVRs across all subgroups is a powerful statement about the inevitable mass market penetration of the technology and indicates that the appeal of DVRs will not be limited to early adopters."
http://www.skyreport.com (Used with permission)
The research, "DVR Love: A Survey of Digital Video Recorder Users," found consumer satisfaction with the TV-viewing experience increased dramatically with the acquisition of a DVR. While 7 percent of survey respondents said they were extremely satisfied before acquiring a DVR, that percentage increased to an overwhelming 72 percent after they bought their digital recorder, the firm said.
The report, based on an Internet survey of more than 600 DVR users in the United States conducted by Lyra's DTV View group in March and April, also found the increased satisfaction trend across all demographic cross tabulations, including those by age, gender, income and education level, Lyra Research said.
"This survey reaffirms the strength of consumers' feelings toward their DVRs and the importance of the devices in their TV-viewing experience," said Steve Hoffenberg, principal analyst for the report series and Lyra's director of electronic media research. "The reported leap in satisfaction provided by DVRs across all subgroups is a powerful statement about the inevitable mass market penetration of the technology and indicates that the appeal of DVRs will not be limited to early adopters."
http://www.skyreport.com (Used with permission)