I feel overcharged. :(

[amit5roy5]

I have the following (a 522, 510 and 311):
AT 120 w/ locals - 40
International - 45
Equipment Rental - 10
522 DVR Fee - 5
510 DVR Fee - 5
2nd Receiver Fee - 5
3rd Receiver Fee - 5
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~$115/month. For some reaso, I feel that I am being overcharged on some of these fees. Am I? Thanks! :)

[e0rbay]

i don't know about the other stuff because i own my equipment and don't have DVR... but i have the 120 w/locals and it's 35 bucks. so you are getting overcharged on that one by 5 bucks.

[Chris Freeland]

Are you on the new DHA plan or the older DHP plan? Do you have phone line hook up on 522? If you are on the DHA plan it appears to me that you are paying $10 too much, if you are on DHP it then would appear that you are paying $5 too much. If you do not have 522 hooked to phone line and are on older DHP plan then you are paying the wright amount, if on newer DHA an no phone hook up then you are paying $5 too much. The bottom line is that you are likely paying $5 - 10 too much depending on the plan you are on.

[Chris Freeland]

i don't know about the other stuff because i own my equipment and don't have DVR... but i have the 120 w/locals and it's 35 bucks. so you are getting overcharged on that one by 5 bucks.

If you are getting AT120 w/locals for only $35 you are being undercharged $5, $35 is the price of AT120 without locals.
:)

[Steve Mehs]

AT120 with locals is indeed $39.99 or $34.99 without locals. If you are paying less then that you may be under some sort of price protection

[cc77]

If you're on DHA, you shouldn't be paying "Equipment Rental - 10." Everything else would be right.

[MattS]

On DHA since the equipment is leased. there ARE equipment fees. Just like DHP, same thing as DHA, just DHA has no commitment.

[Slordak]

This is exactly why Dish needs to eliminate the PVR/VOD fee (for all customers with any "America's Top" package, let's say), or otherwise make it $5/month for an unlimited number of PVRs. Otherwise, you essentially get nickel-and-dimed to death for not that much extra capability.

[Mike D-CO5]

They want you to sub to AEP. That is why they are adding the dvr fees to each receiver. They feel that most people would rather have more programming rather than more fees. They get an average customer with subscripition cost of 77.99 a month/82.99 with locals . This makes sense to most people ; More channels and programming rather than the same low package with a dvr fee on each receiver plus additional receiver fees. It is simply more cost effective for you to sub to the higher pack of programming.

That being said , I think if Dish want's to kick some butt they would eliminate the dvr fee or make it a whole house fee like Directv does and they could also eliminate the additional receiver fees or even have one whole house additional receiver access fee . Say 5.99 a month covers all the receivers in your house. This would of course get people to own more receivers and it would probably cause Directv to do the same to compete . This could be added for all customers who sub to AEP. This would be the incentive needed for most people to subscribe to the higher package. If you don't sub to the higher pack then you would still pay for each additional receiver and pay the vod fee for each receiver .


One account access fee for dvr service + one account access fee for additional receivers= one Happy Dish customer. :D


This would be a good way to increase new subs and a great way to make their existing subs want to sub to the higher AEP as well. Everyone would win.

[Jacob S]

Basically Dish wants to be make the money one way or another whether it be the $77.99 package or the extra $4.99 DVR fees. Dish probably makes 100% of the profit off of the DVR fees so they could make just as much off of someone if they get about $60 or $65 from a subscriber including the DVR fees as someone that orders the AEP package without the DVR fees. They are targeting an x amount of dollars per month as a profit.

[cc77]

On DHA since the equipment is leased. there ARE equipment fees. Just like DHP, same thing as DHA, just DHA has no commitment.

Yeah, but the first receiver rental is included in your DHA plan. And he listed "2nd Receiver Fee - 5" and "3rd Receiver Fee - 5." So that's why I said "Equipment Rental - 10." looks wrong. If he's on DHA, they're double charging him on the rental.

[Jacob S]

Rental or additional outlet fee, whatever you want to call it, its still a $5 fee for each additional receiver, just a different name for the charge on your bill. It seems as if they want to make it look more like a justifiable charge on the bill.

[cc77]

Rental or additional outlet fee, whatever you want to call it, its still a $5 fee for each additional receiver, just a different name for the charge on your bill. It seems as if they want to make it look more like a justifiable charge on the bill.

Yeah, but they're charging him for both. Look at the original post again:

I have the following (a 522, 510 and 311):
AT 120 w/ locals - 40
International - 45
Equipment Rental - 10
522 DVR Fee - 5
510 DVR Fee - 5
2nd Receiver Fee - 5
3rd Receiver Fee - 5

Look at the first one I made bold and then look at the last two. They're two different charges for the same thing. He should be paying one or the other, not both.

[Jacob S]

I wonder if they are doing this to see how many customers they can get away with charging extra for.

[James Long]

Equipment Rental - 10

2nd Receiver Fee - 5
3rd Receiver Fee - 5

They're two different charges for the same thing. He should be paying one or the other, not both.
Nope. Equipment rental is to rent the receiver (since he doesn't own it) and the 2nd and 3rd receiver fee is to have the receivers mirror programming that is on his main receiver. Everyone with more than one receiver pays the extra receiver fees for the 2nd and each additional receiver. Lease customers also get to pay for equipment rental. :)

Hope that clears the mud. It's not two charges for the same thing.

JL

[Chris Freeland]

Nope. Equipment rental is to rent the receiver (since he doesn't own it) and the 2nd and 3rd receiver fee is to have the receivers mirror programming that is on his main receiver. Everyone with more than one receiver pays the extra receiver fees for the 2nd and each additional receiver. Lease customers also get to pay for equipment rental. :)

Hope that clears the mud. It's not two charges for the same thing.

JL

Nope you are wrong. With the DHA plan you simply pay $5/mo for each receiver, the first one includes your locals at no charge, the others include the mirror fee at no charge, so yes they are double charging him. If you get your locals from E* he should be paying virtually the same monthly rate as for those of us that own are equipment.
He is being charged $10 too much.

[James Long]

He is being charged $10 too much.
Is he DHA or DHP? The rules changed back in February. If he was up before that he may have been under the old rules.

JL

[Jacob S]

I do not ever remember Dish Network charging a lease fee and an additional outlet fee on the same receiver in the past. I thought the lease fee always included the additional outlet fee in which they just called the lease fee.

[Van]

He has international channels, international channels are always more costly considering that even some maybe $20 for just one channel. You can however make some changes by dropping the 311 and splitting the output on the 510 to cover the room that the 311 was in or vice versa and get a IRD /UHF upgrade kit for the 311 and knock your bill down by $10 a month. Either way your going to be paying mor for what you have specialy when you have specialty programming such as foreign channels that arent spanish and with having 2 dvr's.

[Bichonbri]

39.99 for 120 package (522 receiver free)
4.99 for 510 receiver per month
4.99 for 311 receiver per month
4.98 for usage of 522 recording feature per month
4.98 for usage of 510 recording feature per month
45.00 for International channel
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104.93 and don't forget UNCLE SAM