Need to activate DVR

[eichenberg]

We have had our DVR for 11 months now and all of a sudden we get a message telling us that we need to activate our DVR, when it has been activated for 11 months now. I will be calling Direct TV later today, but wanted to know if anyone has ran across this before and why all of a sudden we get this message.

[Steve Mehs]

Have you made any programming changes via DirecTV’s online account management recently? It was posted about a week ago that there was a temporary glitch, that when you changed programming, it automatically deactivated DVR service.

[eichenberg]

Have you made any programming changes via DirecTV’s online account management recently? It was posted about a week ago that there was a temporary glitch, that when you changed programming, it automatically deactivated DVR service.
As a matter of fact, yes, I did add the HD package to my account, but, it was not for the TIVO.

[jdspencer]

Doesn't matter. That change removed the DVR from your account. Sign back in and you should see a choice for the DVR.