Caller ID

[Ray Trautman]

Hello,

I enabled Caller ID on my 501 but see nothing to indicate it's working. I was expecting it to put the caller ID information on the screen but it's not putting anything on the screen at all. Am I missing something? Yes, I have the phone line connected to the 501. :confused:

[Nascar]

Do you have CallerID service on the phone line?

I know stupid question. :)

[Ray Trautman]

Actually, it's a very good question that I should have answered in my original post. Yes, I do have caller ID on the phone line as it works everywhere else in the house.

[paynekilla]

I had the same problem when first got the upgrade.

I called Dish network support and they told me to make sure that the cables coming in from the dish are attached to a grounding block and grounded to a common house ground. I had installed everything myself and had not grounded it. It sounded crazy to me but it worked after it had been grounded.

hope this helps!!:)