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View Full Version : Anyone know when EchoStar will be back up?


Kazoo_guy
05-10-02, 05:18 PM
:shrug: Anyone have a clue when the Echostar will beck back up and opperating? Of the 21 transponders only #1 has full signal now. I was getting many others at least in afternoon and evenings but they too are now gone.

:rolleyes: I really would like to watch the GP race on SpeedVision this weekend but alas it seems not to be.

So since DishNetwork is not functional... can I use the same dish and switch to Direct TV?

I am tired of paying for a servidce we are no longer getting.

Thanks:confused:

05-10-02, 05:34 PM
Huh???

Lyle_JP
05-10-02, 06:26 PM
Dude, sounds like your Dish got knocked out of alignment. Time to re-aim.

-Lyle J.P.

Kerry High
05-10-02, 06:50 PM
Or possible leaves have grown on a tree in front of the dish...

scooper
05-10-02, 07:16 PM
Kazoo_guy - the problem is your setup, not Dish. I'm getting a phenomanal signal from 119. You need to follow the suggestions given above about re-aiming/clearing leaves away, etc.

Kazoo_guy
05-10-02, 09:20 PM
Replaced coax, LNBF and re-checked dish algnment. Also I am on a hill 110' above the surrounding terrain. The only thing between me and the satellite are occasional clouds. Super signals on a few TS but zip on rest. So that is not the probelm. Happened about the same time this spot bean stuff began a few weeks ago.:rolleyes:

Thanks for the comments however.

Kazoo_guy
05-10-02, 09:32 PM
Opps forgot to mention that 3 other DishNetwork subscribers have exactly the same problem. It started at the same time and they are 35 miles north of me.

Not likely all 4 of our units were "out of alignment" simultaneously... unless 119 is now in a different location ever so slightly?

John Corn
05-11-02, 02:40 AM
Have you tried calling Dish Network? Something seems a little screwy here. :shrug:

scooper
05-11-02, 08:01 AM
Originally posted by Kazoo_guy
Opps forgot to mention that 3 other DishNetwork subscribers have exactly the same problem. It started at the same time and they are 35 miles north of me.

Not likely all 4 of our units were "out of alignment" simultaneously... unless 119 is now in a different location ever so slightly?

OK then - WHERE are you guys ?

If you're in CONUS, there shouldn't be any problem.

Martyva
05-11-02, 12:04 PM
I was hissin a pissy last week for the same reason. First day it was only transponder 16. Second day many more. I went outside and tightened the little screw that goes through the arm and attaches the lnb to the reflector arm. Back to a 123/125 signal. We'd had some heave wind gusts that didn't affect the mount , but loosened that one screw

Martyva
05-11-02, 12:16 PM
Another problem that may have occured to several sytem would be 'wire burn' If your connectors going into the house aren't sealed and moisture is present. it could melt the wire so there is loss of contact. If this has occured, simply re expose the metal contects, connect and remember to seal. i was to cheap to seal (about $2) until i'd stripped wire twice in 2 years.

Kazoo_guy
05-11-02, 12:56 PM
First thanks to everyoine who has replied and offered an opinion.
:hi:

As noted earlier, LNBF AND coax were replaced and no change. Aside from the units 35 miles north of me that went out at the same time, one of my firends has family in Canada and their unit went out at the same time too!
Go figure?
Statisically not a random chance occurrence to happen on same few days over such a wide range of landscape.

Tried calling Dish NW support but line always busy, the internt tech support, once they replied after about a week, made no mention of any changes on E* 119°W (eg. shifting to spot beams) and suggested that there was nothing wrong and I needed to replace LNB and/or coax or re-aim dish.

When I inquired about re-aiming to 110°W instead of 119°W tech support made no comment, and it was here in this discussion group that I learned 110° is no longer active.

So now I will look into switching to Direct TV or perhaps a C-band system if I can not get this to work.

Dish allignment has been re-checked (x5) and as on initial set up there is no signal on any TS but as you get close weak sigs. on most then strong on 1 or 21 and then all the rest pop right in just fine. So I still have TS#1 loud and clear and 20 and 17 ragnge from 0-35 w/o locking and rest are now 0. Any adjustment of dish, up/ down or azmuth change drops signals.

So I appreciate everyine's comments in any case. Always good to re-check the obvious, but been there- done that.:shrug:

No WEB TV that offers coverage of the Austrian Grand Prix either so I will mist another race. Unles someone out there knows of something, hope hope.

Thanks again.

Martyva
05-11-02, 01:24 PM
Both 110 and 119 are working great. When you re alligned did you do a check switch? Do you think you might be pointed at the wrong sat so you get no signal? Is you mount plumb and skew set per your zip code? Have you had an installer come out to troubleshoot? One of things i like about Dish is they have been much more proficient at trouble shooting problems (ours, theirs, and yours)

05-11-02, 01:44 PM
and it was here in this discussion group that I learned 110° is no longer active. HUH???

There are currently only 4 transponders at 119 that may read "0" today: 3, 5, 7, & 9 due to spot beams. The rest of 119 (up to 21) are all active, as are all at 110. If you are getting "0" on any other transponders, you are misaligned big time.

HTguy
05-11-02, 04:13 PM
it was here in this discussion group that I learned 110° is no longer active.

kazoo_guy you have misread or misinterpreted something. It sure sounds like you are misaligned or misconnected somehow.

Did you try resetting your rcvr (pulling card or AC plug)?

If that & a switch test don't get you back on call a competent local professional for a service call.

JohnH
05-11-02, 05:07 PM
It sounds like kazoo_guy is in the far northeast and signal from EchoStar 7 just ain't makin' it there.
It would be nice if he told us where in the USA he is.

In spite of what some may think Tp 1 is either on E*6 or E*4 as E*7 ain't capable of making 17 double powered conus transponders.

wrate
05-12-02, 06:06 PM
Somehow it all sounds like he is in Canada and not exactly close to the US border.

Transponder 1 is getting tranmitted via E4. E7 is not reaching the northern territories of Canada as E4/E6 used to.

Wrate

Kazoo_guy
05-13-02, 05:26 AM
No I am not in Canada, I had just mentioned that problems started there at same time (a friend has family there) they did here, so it was NOT a local alignment problem. 1,000 miles south at least! I am registered user in Dade County, Florida (but physically located in a rural area out on Florida Keys).

So the last posting tells me that at least some of you have reason to believe that the E* 7 no longer has the same foot print and signals are just not getting to the same areas they used to.

Thanks for the info. Where does one find the Real Data on this?

Any technical site anyone aware of to see specs of the footprint of E* 7? Seems lots of subjective opinions, but it would be good to have some solid idea if this is real and not going to change. There will be no reason to continue paying for Disnetwork service that I, and at least 5 others I am aware of, are No longer receiveing.
Thanks for the info to all.

Martyva
05-13-02, 05:35 AM
Call dishnetwork! Call a professional installer! You have been receiving answers to your problem, but you're not listening. You're trying to kill a flea with an elephant gun!

J Rath
05-13-02, 09:20 AM
It may help if you tell us what type of equipment you have, for instance do you have a Dish 300 or 500? If you have a Dish 500 are you receiving signals from the 110 bird and did you double check the skew setting. At this point I would troublesoot the problem as if you were the only on experiencing the problem because the other people having outages could be purely coincidental or completely unrelated to yours (although I do agree that it is interesting). From your earlier posts it "sounds" like you have a Dish 300 but we would need to know in order to provide better suggestions. Also what kind of receiver (and software version) do you have and have you considered the receiver may be going bad? May also help if you post exactly what readings you get on each transponder.

Kazoo_guy
05-13-02, 09:46 AM
This was covered in new posting as new thread.
But FYI up until a few weeks ago all TS had signals ranging from 68-95. No problems. Then we began loosing a few then a day later more, and by end of the week almost all were 0.

Then in the afternoons some would come back up to 40-50.
Now ONLY TS1 has full strong singal as it has for eons, but all others are now at 0!

Again this pattern of TS singal loss was happening identically for the other 4 users not far north of me.. at the exact same time (coincides to when the Spot beam chages were happeing).
The receiver is a 4000 and checks out fine! Coax replaced, LNBF replaced, Dish re-aimed. Latest SW as well.

After all of this there has been no change in TS signals (virtually all are now 0) so it is E* that has changed and not my set up.
Thanks in any case.

I have some great replies on other thread on what the E* footprint is and there has been an apparent change as of end of April/Early May when the spot beam situation surfaced.

Thanks all for the postings
Cheers

Rsudol
05-13-02, 11:27 AM
Yeah well, on sat May 4, I started having trouble too with 119. Up until then I always got 110-115 on all TP's now I am lucky if I get 50 on any of the TP's. 110 normally has 75-80 on all TP's now I get 115-120 on all TPs' you figure it out. I installed a brand new RG-6 to my PVR501 rcvr to make sure that wasnt it, I then swapped my 61.5 LNBF to the 119 side of the D500 bypassing all of the switches and took off the Twin LNBF. same signal problem. Tonight I am borrowing my neighbors PVR301 to see if my rcvr is the problem. But low and behold I just ordered a signal strength meter so I can realign the dish myself. Worthy investment since E* wants to charge me 119 bucks to come and repoint the dish, and all the retailers want 100 bucks or more. Oh I forgot to mention this Dish has been in for 2 years with no tree effects before, and the tree was in full bloom three weeks ago.

You figure it out, i think E* moved the 119 birds and doesnt want to own up to it........

Kazoo_guy
05-13-02, 11:47 AM
I agree with you that the hypothesis that 119 has moved a bit seesm likely. It may have some wobble as well as late in the day there are some signals on some TS that are 0 most of the time.
So it certainly is no stable. But why solid on 1 TS and zip on rest?

psecic
05-13-02, 12:54 PM
Double Huh?

scooper
05-13-02, 12:59 PM
Kazoo_guy - you're saying ALL transponders except 1 on 119 are ZERO ? And how about your readings on 110 ?

It's possible that the footprint has moved (in which case you may be better off switching to DirectTv) , but I think you just need to have your Dish re-aimed. It is also possible that you may need to switch from a single Dish500 to multiple 24, 30 or 36 inch Dishes to get Dish if the footprint has moved.

Kazoo_guy
05-13-02, 01:19 PM
Tnx... my dish is 72"wide x 80" high so it is not a samll one!

I will try 110 and see what I get. I had the impression from earlier posts by others that 110 was not in service and that is why some channels like Speed Vision channel that were only on 110 now are on 119.

I tried once looking for 110 but had no signals at all.
But worth a try since I had really enjoyed DishNetwork to date.

But if I can no longer receive it then I will have to move to Direct TV since I can use same dish and LNBF just need new receiver, re-aim dish and new subscription.

Thanks for the reply

joblo
05-13-02, 01:30 PM
Originally posted by Kazoo_guy
I am … physically located in a rural area out on Florida Keys

What do you get on TP3, the Miami spot?

Also I am on a hill 110' above the surrounding terrain.

The “surrounding terrain” would be water, right?

the units 35 miles north of me that went out at the same time

And those would be on houseboats in the Gulf of Mexico?

How do they keep the dish stable? Is there some kind of gyroscopic thing to do that? Because I’ve always wanted to live on a boat, but I’d hate to give up my satellite TV, so if there’s a way to keep the dish on target on a boat, I’d be very interested…

joblo
05-13-02, 01:42 PM
Originally posted by Kazoo_guy
Tnx... my dish is 72"wide x 80" high so it is not a samll one!


Dan Collins says over in DBSForums that a 6-foot dish needs to be aimed at the individual satellite rather than just the slot, so you might need to aim the dish differently to get E7 instead of E4/E6. TP1, as has been previously noted, is almost certainly still on one of the old birds, so that’s probably why you still get that one but not the others. TP1 will ultimately shift to the same spot pattern as TP3, however, so if you can’t see TP3, you won’t be able to see TP1 either.

So where are you really?

Kazoo_guy
05-13-02, 05:38 PM
I will re-aim toward E*7 gladly...and hope that will solve it. Sounds like that could be the problem.

Using my zip code 33134 for my area of Florida it shows that I should be aiming at pretty much where I am pointing now?

But E*7 must be at a slightly differnt location than where we were on E*4. What is the off-set? Azmith same but elevation change or some of both?

When the dish alignment was checked when the service guy replace LNBF and coax when this first happened, the dish was on the money and what TS I still received were very strong. Obviously he did not know about the E*7 change. He does this part time along with serviceing TVs apparently.

Thanks a heap.


P.S. It is amusing to have someone assume that south Florida is all "houseboats" in the Caribbean. What a charming notion.:lol:
I guess they don't have day jobs?

wrate
05-13-02, 06:32 PM
Kazoo, since you are in Florida you should not need to use a dish larger than 24 inches. Why are you using a 6 footer?

It is true, though, that a larger dish will need better aiming since it is more directional, but if you are getting transponder 1, then you are aiming correctly and the rest of the transponders should come in fine.

What is your signal strength on transp. 1?

This is a very strange situation. I am inclined to think that your LNB is not in the right position (focal point), or your 6 foot dish is very inefficient.

Do everyone in South Florida use 6 foot dishes to get Dish Nework?

Richard King
05-13-02, 06:39 PM
Also I am on a hill 110' above the surrounding terrain.
If this is the case, you are not in the Florida Keys. I doubt very much that there is anywhere in the Keys that has the problem that you describe since the signal does cover Key West, which is the southernmost inhabited key. Maybe if you stated where you really are someone could help.

Kazoo_guy
05-13-02, 08:13 PM
Big dish means less rain fade, and it has been known to rain a lot down here. TS#1 stays same since inital set up. low 90s.
Also tried repositioning the transponder a bit but the boom is solid and it has not changed since inital set up and ALL TS were solid.

MarkA
05-13-02, 09:00 PM
It's the big dish that's CAUSING YOUR PROBLEM IN ALL LIKLIHOOD!!! It means your aiming is much, much, much more sensitive than a 24" or 36" would be.

Richard King
05-13-02, 09:14 PM
Let's make a game of this. My guess is Dominican Republic. (I may be going there to visit after I sell some property here, maybe I could tweek the dish). Anyone else want to try? As for the large dish, you will only see one satellite at the 119 location with that dish. Since the problem started with the activation of Echo VII, I suspect you are not aimed at the bird and are aimed at a bird that has had the transponders shut down. A repeak "should" work if you can find the bird with a dish with that tight a pattern.
Richard... really in Florida

Richard King
05-13-02, 09:25 PM
TS#1 stays same since inital set up. low 90s.
If I recall correctly, Transponder 1 is where the program guide info is located. It is probably still on the old satellite. Are you seeing the program guide? I am also receiving Transponder 1 here (REALLY in Florida). Tsp 3 is now a spot beam here, Tsp 5, 7 and 9 are gone from here. So, REALLY in southern Florida you should receive all transponders except 5, 7 and 9.

He could be in Cuba and can't admit it. I still think Dominican Republic though.

joblo
05-14-02, 12:59 AM
Originally posted by Kazoo_guy
It is amusing to have someone assume that south Florida is all "houseboats" in the Caribbean.

Uh, no, I said the Gulf of Mexico, which is the body of water north of the Keys. Of course, 6’ dishes would make a lot more sense in the Caribbean than in the Keys.

Originally posted by Rking401

He could be in Cuba and can't admit it. I still think Dominican Republic though.

I was thinking Cuba, too, until he mentioned the 6’ dish. But even the Miami spot almost reaches Cuba, so 6’ seems excessive there. Certainly it would produce a signal higher than low 90s. But maybe he’s in Haiti, and his friend is in French Canada.

Btw, isn’t the highest point in the Keys about 15’ above sea level? In fact, is there a peak 110’ above average terrain anywhere in the state? In Florida, they would call that a mountain, wouldn’t they? ;)

Richard King
05-14-02, 06:02 AM
Btw, isn’t the highest point in the Keys about 15’ above sea level?
You are correct. That is why he is not in the Florida Keys. There are no hills in the Keys at all.
In fact, is there a peak 110’ above average terrain anywhere in the state?
There are some rolling hills in north central Florida between Orlando and Ocala that probably reach that height. This is where they train the Florida ski team in the Winter. :lol:

JohnH
05-14-02, 06:22 AM
Tp 1 is still on the old bird, but the EPG is on Tp 19.

scooper
05-14-02, 11:57 AM
I'd have to guess that kazoo_guy and his buddies are not REALLY in Florida - even before the 6 foot dish. What he may have to do is to both re-aim this one for E7 and get a 2nd dish for E6 and join them with a SW44. Either that, or change out to a more "normal" sized DBS dish (probably a 30 or 36 inch one).

Something to keep in mind - E* and D* aren't really supposed to be selling service outside of the US and it's territories / commonwealth / possesions. So if they ARE getting service in the Caribean, they are understandably concerned about being found out.

HTguy
05-14-02, 06:13 PM
Originally posted by Rking401
Let's make a game of this. My guess is Dominican Republic.

Sounds like fun. Let's see: 6' dish, 110' ht w/view, Gulf of Mexico to the North.

How about Yucatan? Maybe Cozumel or CanCun?

;)

bryan27
05-14-02, 08:18 PM
I'm thinking he is the same person in the other forum that asked the same type of questions and had the location with their name as Venezuela

MarkA
05-14-02, 10:04 PM
I'm guessing the he's making the entire thing (or most of it) up. Something just doesn't quite seem right here...

kstuart
05-15-02, 12:39 AM
No, everything is consistent with Venezuela.

And, my guess is that it is possible that the E*7 footprint doesn't reach there, period.

Remember that spot beam technology allows a more closely focused beam, and it seems reasonable to assume that the CONUS beam also is more closely focused than earlier satellites.

Martyva
05-15-02, 12:42 PM
There's a large contingient of Dish owners in Puerto Rico. It was mentioned earlier that the new spot beam at E7 may not be feasable for reception there.

Scott Greczkowski
05-15-02, 12:46 PM
The larger your Dish is the harder it is to get KU, try a smaller dish and you will get things fine.

Thats one of the problems with KU.