Help....I lost 61.5

[rndthm]

I ordered the 10 hd channels last night and after I did that I lost 61.5 somehow? I have a model 6000 receiver, dish 500 + dish 300 hooked to a SW-64 switch. before I ordered the new channels I seen them in my guide and they was red when I ordered them they where no longer red and when I would select one it would give me a error message saying possible missalignment, bad weather, check switch problem etc etc. so I checked my connections outside to make sure they where tight and when I ran the check switch 61.5 totally disappeared. I called dish tech support lastnight and we tried reseting the switch, changing the cables around on the SW-64 and I got my compass out to make sure the dish was aimed right and still no luck. i have been scheduled for an appointment for Friday to have it checked out but I would like to be able to save $50 for a service call and solve it out with some help from this forum if possible. any help would be appreciated.

[JohnH]

Do you have software version 826?
What switch does the Switch test say you have?
What is your location?

[Bob Haller]

Try feeding the 61.5 dish DIRECTLY to your receiver with a replacement cable. if the receiver doesnt see the channels then the box is bad

or take your box to a buddys who has 61.5 and try your receiver there

[larrystotler]

Did you do a power off reset on the receiver?

[rndthm]

software version is 826pcndd-n
switch test says I have sw-64
Kentucky is my location
I tried new cables between 61.5 and the switch made no difference but have not tried it directly to the box
I did do a power off reset on the receiver
I also had a spare lnb in my garage and I tried replacing it and it made no difference.

If I take my box to my back porch and hook it directly to the 61.5 do I do I set up anything different in the point and signal menu?
Any other suggestions?

[larrystotler]

Try clearing your switch setup by running a check switch with NO wires attached. Then hook it directly to the 61.5 to verify signal. Then hook it back up to the SW64 and do the test. Good luck.