Antennaguy
06-15-05, 11:23 AM
I have a Sony HD-300 which in addition to receiving programming from D* also picks up OTA analog and digital signals. The guide information for the digital channels as well as the low power and Mexican analog channels must also come from D* as their is no OTA guide service here in El Paso (as seen with my Samsung stand alone OTA digital receiver).
I have done a search through old threads and read information that such OTA guide information is supplied to D* by zap2it.com. I have been e-mailing zap2it to make corrections but they are completely unresponsive. I also am having doubts that all such information comes from zap2it as their mistakes do not all match the incorrect on-screen guide.
I have e-mailed D* and received a reply that it would be better to call. I can not find a CSR who can understand the problem. Their must be someone at D* who deals with this issue. Has anyone had any success getting the on-screen guide corrected for OTA digital channels? Although the shows are generally the same as the analog channels, this ruins the ability to timer record. Also PBS has a sub-channel that is not available any other way.
Any insight would be appreciated.
I have done a search through old threads and read information that such OTA guide information is supplied to D* by zap2it.com. I have been e-mailing zap2it to make corrections but they are completely unresponsive. I also am having doubts that all such information comes from zap2it as their mistakes do not all match the incorrect on-screen guide.
I have e-mailed D* and received a reply that it would be better to call. I can not find a CSR who can understand the problem. Their must be someone at D* who deals with this issue. Has anyone had any success getting the on-screen guide corrected for OTA digital channels? Although the shows are generally the same as the analog channels, this ruins the ability to timer record. Also PBS has a sub-channel that is not available any other way.
Any insight would be appreciated.