Jim Parker
07-19-05, 01:32 PM
It sounds like the hard drive is about to go out.
On Sunday, it started to make a clunking sound, kind of like a metronome. At first it was a clunk every 15 to 20 minutes, now it is 3 or 4 times a minute. It still records, but the playback is messing up. About 1/4 of the time it clunks, the audio and video drop out. If I am watching a recorded program or on delay, the 921 will freeze the image, say it is "live" when it is not or give a delay of some high number, such as 748.
Replaying the section where the image froze will sometimes play correctly, so it is recorded OK, but not playing back. When watching the shows 'live', the problem is much less. Pausing for just a few seconds is enough to cause the box to act up. This is kind of strange, as the 921 records, then plays back so you are always watching a delayed image, even if only for a fraction of a second.
If it weren't for the clunking, I would think that the file allocation table (or what ever the 921 uses) was messed up.
The 921 also either gets very sluggish in response to the remote, or stops responding completely.
The unit has had several power button and power cord reboots.
I purchased this on Dec 31, 2003 (one of the very first units), so it is out of the standard warranty. What's the best way to get this handled? Should I purchase the Dish Home protection plan or just call Dish?
On Sunday, it started to make a clunking sound, kind of like a metronome. At first it was a clunk every 15 to 20 minutes, now it is 3 or 4 times a minute. It still records, but the playback is messing up. About 1/4 of the time it clunks, the audio and video drop out. If I am watching a recorded program or on delay, the 921 will freeze the image, say it is "live" when it is not or give a delay of some high number, such as 748.
Replaying the section where the image froze will sometimes play correctly, so it is recorded OK, but not playing back. When watching the shows 'live', the problem is much less. Pausing for just a few seconds is enough to cause the box to act up. This is kind of strange, as the 921 records, then plays back so you are always watching a delayed image, even if only for a fraction of a second.
If it weren't for the clunking, I would think that the file allocation table (or what ever the 921 uses) was messed up.
The 921 also either gets very sluggish in response to the remote, or stops responding completely.
The unit has had several power button and power cord reboots.
I purchased this on Dec 31, 2003 (one of the very first units), so it is out of the standard warranty. What's the best way to get this handled? Should I purchase the Dish Home protection plan or just call Dish?