Old Tivo Box or New DVR

[kenpac89]

I had DirectTV (with Tivo) up until about a year ago. We had to get rid of it, but we are going to get it again here real soon. My question is this...since we are going to sign up as a new customer to get the free installation, etc, should I also take advantage of the free DVR? We have the old Tivo DVR still and have the following questions:

Since we want DirecTV in 4 rooms, I was going to sign up for a three room installation (so I only get the three regular recievers). Will they still install the Tivo unit for me when they come for the installation? Or would I have to do that myself?

If I do this, would they be able to switch the name on the Tivo box from me to my wife's name (since she was never a customer)? Or will I need a new card altogether?

Or, if I take advantage of the instant online rebate for the DVR, should I just order that and after they hook it up just switch that with my Tivo box? Will they know the difference? Can I do that?

[kenpac89]

I should also add that I also have 2 regular (Series 2) Tivo boxes currently for my cable. I could also just skip the DirecTV DVR's altogether and use these boxes. (I was going to give one of them to my sister-in-law.)

[CCarncross]

You arent a new customer, especially if its only been about a year since you were a customer. At best you will be a returning customer...If you left in completetly good standing they *may* give you some hw credits, but dont hold your breath....

[kenpac89]

We have a new address because we moved and we are putting it under my wife's name. They have no record of her in their system.

[CCarncross]

That does not make it right. You are not a new customer. Next year, are you going to move again and put it in your kid's name? Own up to it.

[Clint Lamor]

What in the world does it matter if he's brand new or not. The contract doesn't state that he can never of had service before. He will get locked into the contract for 2 years just like everyone else regardless of if he gets it or his wife. I don't see what your beef is with what he's doing.

[kenpac89]

I don't understand either. It's not like I quit just to take advantage of this offer. I had to move and I couldn't get DirectTV for awhile. I haven't had a chance to sign up and I like the current offer, so I want to take advantage of it.

Who in their right mind would call and say, "I like your offer, but I don't want that...sign me up for more money and less perks please."

[KingLoop]

To answer your question if you don't mind lying, it shouldn't be a problem getting the TiVo added to your "New" account. If you tell the D* CSR that it was your old account and you want to add it to your wifes "New" account, then you may have a challenge.

[Brennok]

You might be better off contacting a place like solidsignal or value electronics. Robert at VE worked with me when I did my install since I had my own Tivos which I had found local on closeout. I know for my parents house I went with solidsignal for a 5 room install with 3 of those being Tivo.

[Kapeman]

FWIW, I was away from D* for about 2-3yrs and then signed back up.

I talked to someone in the connections department and they actually told me what I needed to go to get a free DTivo.

I was very surprised and impressed by that!

[kenpac89]

I ended up ordering the 4 room service with the DirectTV DVR (since it was free). I figured I will give it a shot. (I was told by the CSR that if I don't like the DVR I can get rid of it without violating my 2 year commitment, as long as I keep some form of DirecTV service, which won't be a problem.)

We'll see what happens...