GoBobbyGo
04-20-06, 10:47 AM
Got my new service (and R15) at the end of February.
Thought it was odd that I couldn't record one thing and watch another. Hated the "we're going to change the channel in 5 minutes - you can either change now and lose the last 5 minutes of the show you're watching, cancel the recording, or lose 1/3 of your screen" message.
Called to complain about these and discovered that at the first install they had only run one line from the dish to the R15. So they came out and fixed it.
That was last Tuesday. This past Tuesday night, exactly a week later, I turn on the tv and get the 771/searching for a signal error code. I was on my way to bed, so I didn't do much about it at the time - called DirecTV, the little voice mail said it was probably weather- or obstruction-related. Looked up in the sky and I could see stars (anyway, why would the weather ruin the signal from one tuner and not the other? Same with obstruction...)
I went to bed rather than go check the dish on the roof of my condo building. Was out all day/night yesterday, but did turn on the tv before going to bed, just to check. Yep, still the same problem.
DirecTV's voice system thingy says to try resetting it before they'll let me talk to someone. I'll do that when I get home.
In the meanwhile, though, assuming the reset doesn't help (this IS an R15, and this IS DirecTV after all), here are my questions:
- any speculation as to what the likely cause of this is?
- when I only had the one tuner connected, I never got this error message. Why am I getting it now?
- In the meanwhile I'd like to be able to watch the one good tuner. How do I get the @#$#@#$ error message to go away?
Thought it was odd that I couldn't record one thing and watch another. Hated the "we're going to change the channel in 5 minutes - you can either change now and lose the last 5 minutes of the show you're watching, cancel the recording, or lose 1/3 of your screen" message.
Called to complain about these and discovered that at the first install they had only run one line from the dish to the R15. So they came out and fixed it.
That was last Tuesday. This past Tuesday night, exactly a week later, I turn on the tv and get the 771/searching for a signal error code. I was on my way to bed, so I didn't do much about it at the time - called DirecTV, the little voice mail said it was probably weather- or obstruction-related. Looked up in the sky and I could see stars (anyway, why would the weather ruin the signal from one tuner and not the other? Same with obstruction...)
I went to bed rather than go check the dish on the roof of my condo building. Was out all day/night yesterday, but did turn on the tv before going to bed, just to check. Yep, still the same problem.
DirecTV's voice system thingy says to try resetting it before they'll let me talk to someone. I'll do that when I get home.
In the meanwhile, though, assuming the reset doesn't help (this IS an R15, and this IS DirecTV after all), here are my questions:
- any speculation as to what the likely cause of this is?
- when I only had the one tuner connected, I never got this error message. Why am I getting it now?
- In the meanwhile I'd like to be able to watch the one good tuner. How do I get the @#$#@#$ error message to go away?