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Steve Mehs
07-17-02, 06:17 PM
I installed MS Office XP Pro + FrontPage (So I guess its basically Office Delelopers Edition, more or less) yesterday. When I goto open PowerPoint or any PPT tempelates or exiting presentations I get the illegal operation messege and the detailes include the following
POWERPNT caused a general protection fault
in module 3DFX16V3.DRV at 0009:000002ce.
Registers:
EAX=00009e48 CS=03a7 EIP=000002ce EFLGS=00000246
EBX=006240b6 SS=4f9f ESP=00009d72 EBP=00009d8c
ECX=00000004 DS=4f9f ESI=00009e48 FS=1a07
EDX=00014f9f ES=0000 EDI=00000000 GS=0000
Bytes at CS:EIP:
f3 66 a5 1f 8b d8 8e c2 66 26 8b 47 14 c4 5e 0c
Stack dump:
926a0437 00019e48 9e5a0d2e 000a4d1b 1de607f4 0000926a 9da60000 0397237f 9e481388 00004f9f 04370000 fbbe926a 076e1787 04589dc4 0000040f 9e480000

Any clues on what this means or how it can be solved, as I use PPT often. I tried a uninstall-reinstall install of office XP but didnt help. If nothing, I'll try a system restore and/or I'll download PowerPoint. Thanks!

James_F
07-17-02, 06:20 PM
Do you have a Voodoo3 video card or other 3DFX video cards?

Steve Mehs
07-17-02, 06:25 PM
Yup, 3DFX Voodoo 3 3000.

James_F
07-17-02, 06:25 PM
Simple fix.... Go here...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300912

Steve Mehs
07-17-02, 06:30 PM
Thank You very much James

Steve Mehs
07-17-02, 08:08 PM
Installation of new drivers complete, thanks again James http://www.dbstalk.com/images/icons/icon14.gif

James_F
07-17-02, 11:09 PM
No problem...