zeekle
08-21-06, 10:06 PM
Ok here is my problem
First my HDMI went out. I checked on the boards and at the time did not seem to be that big of an issue here so I called it in. I was told to call back later. Called a couple weeks later and the issue was starting to pop up here more. Was told its a software issue and basically just deal with it. Ok thats fine.
Now my screen is locking up. It freezes the video in a image but the audio keeps going and the menus will pull up. The only way to get it to unfreeze is to reboots it. At first this was just like every week so I ignored it. Now its worked its way up to every day and rebooting itself so I call in. Basically I am told I am leaving my reciever on too much and its not getting its software updates.
After talking to the guy for a while longer he admits my problem is a problem and not an software update issue but he cant really help me I must wait for a software fix. There is not ETA. Meanwhile during the 5 hours the thing was on tonight I had to reboot it myself 3 times and it rebooted itself once while I was trying to get through all those crappy questions the Dish system askes you before you get to a rep.
I dont know what to do. CS people seem nice enough but this isnt what I signed up for. My 942 didnt have all the HD channels I can get now but at least it was stable.
Any suggestions out there? Ill even feel better if someone tells me to just suck it up that isn't working on the Dish network helpdesk.
First my HDMI went out. I checked on the boards and at the time did not seem to be that big of an issue here so I called it in. I was told to call back later. Called a couple weeks later and the issue was starting to pop up here more. Was told its a software issue and basically just deal with it. Ok thats fine.
Now my screen is locking up. It freezes the video in a image but the audio keeps going and the menus will pull up. The only way to get it to unfreeze is to reboots it. At first this was just like every week so I ignored it. Now its worked its way up to every day and rebooting itself so I call in. Basically I am told I am leaving my reciever on too much and its not getting its software updates.
After talking to the guy for a while longer he admits my problem is a problem and not an software update issue but he cant really help me I must wait for a software fix. There is not ETA. Meanwhile during the 5 hours the thing was on tonight I had to reboot it myself 3 times and it rebooted itself once while I was trying to get through all those crappy questions the Dish system askes you before you get to a rep.
I dont know what to do. CS people seem nice enough but this isnt what I signed up for. My 942 didnt have all the HD channels I can get now but at least it was stable.
Any suggestions out there? Ill even feel better if someone tells me to just suck it up that isn't working on the Dish network helpdesk.