sl4ppy
09-14-06, 07:27 PM
About 4 months ago, I foolishly left DirecTV for Comcast cable; lured by the promise of discount rates for having both cable tv and internet (DSL not available in my area).
Fast forward to last week when I had had enough of Comcast craptacular service (simply unuseable DVR interface, no dual tuners in this area (old A/B cable system in Plano, Texas with no date for upgrade?? Are you serious?!?) that they neglected to mention at sign up, and a over-inflated bills ($12.99 per month PER DVR) I cam running back to DirecTV. (Oh ya Comcast was migrated to Time Warner a month later too..)
So I take advantage of the crazy good deal they had with NFLST and the $100 off the HD DVR, free standard DVR, and re-sign up.
The installer comes today and replaces my old dish with a fancy new 5-LNB setup and hooks up an HR20 and an R15. They weren't TiVo's but I was willing to give it a shot.
Well, a full day later, the HR20 freezes up and forces a reset about every 60 seconds (yes, I have it out in the open and even tried blowing a fan over it), the R15 freezes up every hour or two, and the lack of dual-buffered tuners (in addition to the other TiVo niceties I had hoped for) have me pretty infuriated.
What is my recourse? Can I demand that they replace the HR20 with the TiVo equivelent? Can I use my old Hughes DTiVo and send the R15 back?
I used to tell people how much better DTV was then Comcast (now Time Warner), but this new equipment is thus far pretty horrid. :(
Fast forward to last week when I had had enough of Comcast craptacular service (simply unuseable DVR interface, no dual tuners in this area (old A/B cable system in Plano, Texas with no date for upgrade?? Are you serious?!?) that they neglected to mention at sign up, and a over-inflated bills ($12.99 per month PER DVR) I cam running back to DirecTV. (Oh ya Comcast was migrated to Time Warner a month later too..)
So I take advantage of the crazy good deal they had with NFLST and the $100 off the HD DVR, free standard DVR, and re-sign up.
The installer comes today and replaces my old dish with a fancy new 5-LNB setup and hooks up an HR20 and an R15. They weren't TiVo's but I was willing to give it a shot.
Well, a full day later, the HR20 freezes up and forces a reset about every 60 seconds (yes, I have it out in the open and even tried blowing a fan over it), the R15 freezes up every hour or two, and the lack of dual-buffered tuners (in addition to the other TiVo niceties I had hoped for) have me pretty infuriated.
What is my recourse? Can I demand that they replace the HR20 with the TiVo equivelent? Can I use my old Hughes DTiVo and send the R15 back?
I used to tell people how much better DTV was then Comcast (now Time Warner), but this new equipment is thus far pretty horrid. :(