Searching for signal - HD

[sigma1914]

Yesterday I had 2 HR20s and AT9 installed. One unit has no problem viewing our local MPEG-4s, but our other unit randomly gets the "Searching for signal" pop-up and blacks out. It happened on the other HDs today. The installer says the signals great, saying the unit may be faulty. Here's my signal strength:

Sat 101
Tuner 1 & 2: 97%

Sat 110
Tuner 1 & 2: 76%

Sat 119
Tuner 1 & 2: 98%

Any tips? Should I tweek Sat 110?

[Earl Bonovich]

What are your signals for the 99 and 103 as those are where the MPEG-4 come from

[sigma1914]

Ok, now I'm baffled...

Sat 99
Tuner 1 & 2: Not available

Sat 103
Tuner 1 & 2: 99%

99 says Not Available, but I'm seeing my locals fine on one unit. The mpeg4s channels comes in after repeated channel changing.

[matto]

Ok, now I'm baffled...

Sat 99
Tuner 1 & 2: Not available

Sat 103
Tuner 1 & 2: 99%

99 says Not Available, but I'm seeing my locals fine on one unit. The mpeg4s channels comes in after repeated channel changing.

Bypass any multiswitch you have and run two lines from the dish straight to the DVR. Do you get the same results? If so, you probably have a bad connection between the 'aux' LNB assembly and the main LNB. If not, you're probably using a multiswitch that doesnt work with the AT9.

[sigma1914]

Bypass any multiswitch you have and run two lines from the dish straight to the DVR. Do you get the same results? If so, you probably have a bad connection between the 'aux' LNB assembly and the main LNB. If not, you're probably using a multiswitch that doesnt work with the AT9.

There's no multiswitches, he ran 4 out to 2 units.

[matto]

There's no multiswitches, he ran 4 out to 2 units.

Wait.
Can you compare signal strengths on all the 99 transponders between your two units?

I can never keep straight which bird has the spot beams.

[sigma1914]

Wait.
Can you compare signal strengths on all the 99 transponders between your two units?

I can never keep straight which bird has the spot beams.

Each transponder? I'll try later, for sure. It's weird 1 tv has no problems with signal.

[WANDERER]

Yesterday I had 2 HR20s and AT9 installed. One unit has no problem viewing our local MPEG-4s, but our other unit randomly gets the "Searching for signal" pop-up and blacks out. It happened on the other HDs today. The installer says the signals great, saying the unit may be faulty. Here's my signal strength:

Sat 101
Tuner 1 & 2: 97%

Sat 110
Tuner 1 & 2: 76%

Sat 119
Tuner 1 & 2: 98%

Any tips? Should I tweek Sat 110?

F no - I've had the same thing happen. The pop up is impossible to get rid of. You have to do a red button reset and go chill for an hour while the unit reloads.

[billt1111]

F no - I've had the same thing happen. The pop up is impossible to get rid of. You have to do a red button reset and go chill for an hour while the unit reloads.

When you get the popup is the regular programming viewable in the background, no matter which channel you tune to? If so, the next time the pop up occurs go to setup > antenna setup > view signal strength. Let all the signal strengths populate and then exit out of setup and see if the popup is gone.

[sigma1914]

When you get the popup is the regular programming viewable in the background, no matter which channel you tune to? If so, the next time the pop up occurs go to setup > antenna setup > view signal strength. Let all the signal strengths populate and then exit out of setup and see if the popup is gone.

Other channels show up, but not the HD-locals.

[g4jedi]

Reboot! Mine did that right out of the box! DTV told the installer to reboot the unit and all the HD locals came right up. Rebooting DOES take forever and a day though!

[WANDERER]

When you get the popup is the regular programming viewable in the background, no matter which channel you tune to? If so, the next time the pop up occurs go to setup > antenna setup > view signal strength. Let all the signal strengths populate and then exit out of setup and see if the popup is gone.

Funny thing was my wife and I were watching a recorded HD show (off MPEG4) when all of a sudden the pop up kept appearing. No way to get rid of it. At this point she just got up and walked off. I feel like Tim Allen on tool time - she's resorted back to the SD Tivo unit on our 55" HDTV - makes me sad. Looks like ass on that big of screen.

[sigma1914]

Reboot! Mine did that right out of the box! DTV told the installer to reboot the unit and all the HD locals came right up. Rebooting DOES take forever and a day though!

Did the reboot twice. I get the channels, just not all the time.

[sigma1914]

Should I try connecting without the (pardon my tech-like explination here) "weird little converter-type box" on the back of the HR20? Is it the B-band converter?

Edited to sound less stupid...if possible.

[sigma1914]

I still haven't removed the converter yet...can I, & will it help?

Also, last night while a SD recording was going, I couldn't get any HD channel to come in. No loss of signal, just no picture on ESPNHD, UHD, HDNet, etc. Local mpeg4s were fine. Again, this was only on one of my two units...no multiswitches.

[Mavrick]

Quick test if possible swap the locations of the 2 boxes and if the problem follows the box then you know its the box if it does not and stays in the one location then it is possible that it could be a wire problem or even a problem with the port the wire is connected to on the LNB.

I had a simular problem when I got my HR20 with some HD channels not working and the tech spent an hour trying to figure out the problem was and I just radomly suggested could it be the LNB and he said "I dont think so for when it is a bad LNB nothing works they just dont partialy fail."

I then said could we possibly try it any way and he said I guess so he proceds to get one out of his truck and then gets his ladder down and climbs up on the roof and swaps the lnb assembly and ask me to go in and check to see if it works now. You could tell by his tone that he did not believe that it would be. I went inside and checked my recievers and I had all the channels and then checked the signal segrenths and they all were in the high 90s I went back outside and told him this and you could see the uder shock on his face.

He then jerked up the old lnb assembly that was now laying on the roof and drew his arm back and threw it as hard as he could. It went about 300 feet maybe a little further and was only about 15 feet from landing on the neighbors front porch.

I then heard he mutter I cannot believe that I have spent all this time trying to figure this out and it was the freaking LNB I have never seen that in my 8 years of doing this. I have got to find another line of work!

[capted]

I think the installers should check out this forum more often!!!

[dan8379]

When you get the popup is the regular programming viewable in the background, no matter which channel you tune to? If so, the next time the pop up occurs go to setup > antenna setup > view signal strength. Let all the signal strengths populate and then exit out of setup and see if the popup is gone.

This happened to me last night (the "searching for satellite" message came up, even though I was watching the channel just fine in the background). I just hit channel up and then back down and the message went away. I hope this doesn't become a common occurence, it was kind of annoying. And I assume that if it happened on a recorded show there would be no way to get rid of it and you'd have to have it showing up throughout the entire show.

[scollins1225]

This happened to me last night (the "searching for satellite" message came up, even though I was watching the channel just fine in the background). I just hit channel up and then back down and the message went away. I hope this doesn't become a common occurence, it was kind of annoying. And I assume that if it happened on a recorded show there would be no way to get rid of it and you'd have to have it showing up throughout the entire show.
New to the forum - and just about a month of HR20 700 experience (not much without errors), but have encountered something similar to what you are describing - along with some other "bugs" (and we subscribe to HBO, and HD package, Sunday Ticket and Super Fan - Showtime and Starz have been added to our programming):

Problems with HR20 700 (HD DVR) - this is our 3rd receiver (receiver 1 had the same issuses, additional problem with receiver 2 described below):

Receiving error message “Searching for Signal on Satellite on 2 (771)” when attempting to tune in the second local channel. For example, tuning in local HD channel 11 (WBAL), signal is ok, then, tuning to the next local HD channel (2, 13, or 45 – it doesn’t matter), getting the error message (771)… need to go to a standard digital channel (202 or any other, really SD channel) so the message clears from the screen, then directly tune into the “2nd” local HD channel (2, 13, or 45 - doesn't matter)… and the channel tunes in ok.

The signal strength on the dish all tuners/transponders - are spot on... ranging mostly in the mid-90's.

Also - getting the following errors/bugs:

Going to the HD Channel block and using channel (+) to go through channels:

70 – (HBOH) - Channel not purchased (721)
71 – (SHOH) – ok
72 – (ES2H) – Program not available in your area (727)
73 – (ESPH) - ok
74 – (UHD) - Program not available in your area (727)
75 – (TNTH) - ok
76 – (DSHD) - Program not available in your area (727)
78 – (HDNM) - ok
79 – (HDN) - Program not available in your area (727)

Note, I can go downstairs to the basement (HR15 HD receiver) – and all HD channels come in fine.

Continue to channel 80, which actually is not available (and displays the appropriate message) because we have local channels instead of regionals, then go back down the HD channels using the channel (-):

79 – (HDN) – ok
78 – (HDNM) - Program not available in your area (727)
76 – (DSHD) - ok
75 – (TNTH) - Program not available in your area (727)
74 – (UHD) - ok
73 – (ESPH) - Program not available in your area (727)
72 – (ES2H) – ok
71 – (SHOH) – Channel not purchased (721)
70 – (HBOH) - ok

So the error messages have flipped to the "opposite every other channel".

We had a technician come to the house and he forced some software updates last Thursday (10/5/06), which corrected the above problems, but unfortunately, caused an error when we attempted to DVR a show and watch another. We would get an error message saying that we were unable to watch another program because both tuners were in use.

After calling tech support, and resetting the receiver we were able to record one show while watching another, but all of the HD problems listed above returned again.

We're also getting some minor glitches like the time/status bar freezing (usually around 10-11 minutes) into a recorded program.

Our second receiver did not show both sets of local channels - the HD (WMAR, WBAL, WJZ, etc.) channels showed in the guide, but not the standard digital channels (BA2, BA11, BA13, etc.). The techs couldn't get this corrected, but we haven't experienced this problem on receivers 1 & 3.

As of right now, after many hours on the phone with Tech Support, HD Tech Support, troubleshooting, swapping receivers, 3 in-home visits from local DirecTV techs, etc… we are awaiting the 4th HR20 700 HD DVR receiver, and another visit from our local technicians.

My wife's (pregnant and we have a 15 month old running around) patience with DirecTV, in-home visits disrupting their schedules, my phone calls to tech support and hours of troubleshooting are running thin...

ANY HELP WOULD BE GREATLY APPRECIATED…

[shaun-ohio]

yep i get the same thing on sho hd , searching for sat signal on tuner 1, and channel not purchased, one comes in then the other one wont, then they both go out so who knows whats up with it?> i called directv and got a re-hit still didnt help and i have excellant signal strength in the high 90's cant figure this one out

[mikepatt]

Quick test if possible swap the locations of the 2 boxes and if the problem follows the box then you know its the box if it does not and stays in the one location then it is possible that it could be a wire problem or even a problem with the port the wire is connected to on the LNB.

I had a simular problem when I got my HR20 with some HD channels not working and the tech spent an hour trying to figure out the problem was and I just radomly suggested could it be the LNB and he said "I dont think so for when it is a bad LNB nothing works they just dont partialy fail."

I then said could we possibly try it any way and he said I guess so he proceds to get one out of his truck and then gets his ladder down and climbs up on the roof and swaps the lnb assembly and ask me to go in and check to see if it works now. You could tell by his tone that he did not believe that it would be. I went inside and checked my recievers and I had all the channels and then checked the signal segrenths and they all were in the high 90s I went back outside and told him this and you could see the uder shock on his face.

He then jerked up the old lnb assembly that was now laying on the roof and drew his arm back and threw it as hard as he could. It went about 300 feet maybe a little further and was only about 15 feet from landing on the neighbors front porch.

I then heard he mutter I cannot believe that I have spent all this time trying to figure this out and it was the freaking LNB I have never seen that in my 8 years of doing this. I have got to find another line of work!


I had my new dish and HR20 installed over the past weekend and the same exact thing happened to me! The installer took about and hour and a half trying different connections and settings before he finally swaped out the LNB. Once the new LNB was up, all the signal strenghts came in great and we completed the setup.

One day later, on Sunday night, the same problem reemerged. I lose signals on my HD Channels, not the HD Locals, but ESPN HD, ESPN2 HD, etc.

I called D* from work the next day and they tell me to call later from home, so I can describe the problem better and tell them what transponders aren't working, and when I get home, sure enough, all the channels and transponders are working fine.

Later that night, they go out again! So I called D* and they are sending the installers back out on Monday. I am wondering if this is a problem with the dish, or something else? I don't know if the installer will have any idea what the problem is.

Mike

[Strejcek]

I had my dish installed on Monday and I was getting the same problem when I ran satellite setup to tell it I had the 5 lnb dish. What we (actually I) found that worked was to setup the satellite back to the 3 lnb dish, and let it go through its setup. When that was completed, I checked and made sure my HD channels were working. I then reran the satellite setup, selected the 5 lnb dish, told it no that I did not have the 72.5 and other satellite (cannot remember which one that is) installed and let it go through the setup. Worked like a champ. I saved my installer time and aggravation as he was just about to hook up an H20 to see if my box was messed up.

The only error message I got was during the setup process was a fail on the 99(b) sat which my installer said was not yet operational (don't know if this is true or not), yet when I check my signal strength for that satellite I am in the high 90's. You my want to try this before they swap out your box. It worked for me.

[mikepatt]

I had my dish installed on Monday and I was getting the same problem when I ran satellite setup to tell it I had the 5 lnb dish. What we (actually I) found that worked was to setup the satellite back to the 3 lnb dish, and let it go through its setup. When that was completed, I checked and made sure my HD channels were working. I then reran the satellite setup, selected the 5 lnb dish, told it no that I did not have the 72.5 and other satellite (cannot remember which one that is) installed and let it go through the setup. Worked like a champ. I saved my installer time and aggravation as he was just about to hook up an H20 to see if my box was messed up.

The only error message I got was during the setup process was a fail on the 99(b) sat which my installer said was not yet operational (don't know if this is true or not), yet when I check my signal strength for that satellite I am in the high 90's. You my want to try this before they swap out your box. It worked for me.


Thanks for the reply, but let me clarify something. Are you doing all this through the box? IE, you don't still have the 3 lnb dish, you are just running through the setup procedures on the box and telling it that you do, right? Then doing it again and telling it you have the 5 lnb dish? I don't have the 3 lnb dish anymore, so I hope that is what you mean, and not actually hooking it up to the old dish again.

Thanks

[Strejcek]

Yes, through the box. My 3 lnb dish was replaced Monday and after the installer made the connections we went to my HR20 and ran the satellite setup and selected the 5 lnb dish. After the first time the setup ran, I had a searching for sat signal for, not only my 119, but also for my local HD.

My installer made a few phone calls and was told to hook up an H20 to see if he could get HD sat signals in. When my installer came back in, I told him I had an idea and told him I wanted to select a 3 lnb dish again and see if, at least, my national HD signals would come back. After switching it back to a 3 lnb dish, in setup, my HD nationals were back.

I then did the satellite setup again and once again selected the 5 lnb dish, answering no to the screen that asked if I had the 72.5, etc, lnb installed. When that setup process was completed I no longer got a searching for sat signal and I had all my national and local HD channels. Hope this clarified a few things for you. Good luck with this, and give this a try, can't hurt anything and may save you from having to swap out your HR20.

[mikepatt]

Yes, through the box. My 3 lnb dish was replaced Monday and after the installer made the connections we went to my HR20 and ran the satellite setup and selected the 5 lnb dish. After the first time the setup ran, I had a searching for sat signal for, not only my 119, but also for my local HD.

My installer made a few phone calls and was told to hook up an H20 to see if he could get HD sat signals in. When my installer came back in, I told him I had an idea and told him I wanted to select a 3 lnb dish again and see if, at least, my national HD signals would come back. After switching it back to a 3 lnb dish, in setup, my HD nationals were back.

I then did the satellite setup again and once again selected the 5 lnb dish, answering no to the screen that asked if I had the 72.5, etc, lnb installed. When that setup process was completed I no longer got a searching for sat signal and I had all my national and local HD channels. Hope this clarified a few things for you. Good luck with this, and give this a try, can't hurt anything and may save you from having to swap out your HR20.

Thank you very much for clarifying this for me. I will definately give this a shot as my service is not scheduled until next monday morning, so if it works, it will be much, much appreciated!

Thanks again!!!!

Mike

[matto]

I'd try removing the multiswitch from the path, if you have one.

[RMSko]

Here's a related issue. My Sat went out tonight due to the heavy rain in NY. I was watching a recorded show and the ""searching for sat" message appeared on the screen with no way to get it off. This message should not appear when watching a recorded show and there should be a way to disable the message - Earl?

Also, I should point out that in addition to the HR20, I have an HD TiVo hooked up to the same TV. Interestingly I did NOT get the searching for sat message on the HD TiVo.

[mikepatt]

This is really strange. I got home tonight and I was getting all the channels again, but now (8 pm PDT), I am not getting the HD channels again. ARGH. I tried going through the setup again and choosing the 3 lnb dish, but that didn't do anything. It the 101 sat is fine, but I get failure on both the 110 and 119 sat. I then changed it back to the 5 lnb dish and I get failure on 110 and 119, but the other 3 are all ok. What the heck is going on???

The installer switched out the multiswitch for a new one, and even replaced the new one with a second one, but didn't try running the lines directly. I don't have the ability to do that on my own.

Mike

[ktabel01]

Exact same problems started after the latest update. My local installer is coming out to check the dish and wiring, but this is oddly sounding like a software/box problem. Especially as it starts today with multiple people. Thanks Direct TV. Honestly, how can we not be compensated for being beta testers for this repeated bunk?

[scollins1225]

Here's a related issue. My Sat went out tonight due to the heavy rain in NY. I was watching a recorded show and the ""searching for sat" message appeared on the screen with no way to get it off. This message should not appear when watching a recorded show and there should be a way to disable the message - Earl?

Also, I should point out that in addition to the HR20, I have an HD TiVo hooked up to the same TV. Interestingly I did NOT get the searching for sat message on the HD TiVo.

Received the same error - Searching for satellite (in 2)" - to remove from screen, I needed to go to a standard digital channel (enter in 202, then 203 - or 2 other SD channels) - once the error clears the screen, you should be able to watch a recorded show without the "screen saver" function popping up in a few minutes.

UPDATE: Forced the new software to load last night. Still received the same problems described in previous post. * Searching for Satellite in 2 * also errors on alternating HD channels in the 70 block - and * Searching for Signal on Satellite in 2 when attempting to tune into local HD channels (specifically the 2nd local HD channel - i.e. switching from SD 202, to HD 11 (WBAL), to HD 13 gives me the error). This morning all of the HD channels in the 70 block were back. Still receiving the "Searching for signal on Sat 2" error. Did not try to record one channel and tune to another yet - this problem appeared the last time the HD searching for signal was corrected.

UPDATE #2: (1:20 PM EDT) - called the wife and asked her to try to record a program and switch over to watch another. She was able to do that ok... so now, just have the 'Searching for signal on satellite 2' error coming up when attempting to tune in to 2nd local HD channel. Tech coming out tomorrow.

Update #3 (8:20pm) previously described problems with HD locals and alternating channels within HD block (70-79) have returned... guess I was too optimistic earlier. Thought 2 of the major errors had been corrected.

[scollins1225]

Exact same problems started after the latest update. My local installer is coming out to check the dish and wiring, but this is oddly sounding like a software/box problem. Especially as it starts today with multiple people. Thanks Direct TV. Honestly, how can we not be compensated for being beta testers for this repeated bunk?

Question: Were you told that this was a Beta test and that you would be volunteering? I've seen a few posts on various forums with people saying that they are beta testing, but I wasn't sure if they were serious, or just because of the problems? I wasn't told by the installers that this would be a beta test, when I called in an order to have a new sat line run to the family room, the tech recommended that we do the "entire HD upgrade" at one time - meaning switching over to the new 5 LNB dish, running a 2nd line (since I only had one line previously) in the family room, and upgrading the box to the new HR20 instead of the HD Tivo receiver (HD 10-250?)... no one said anything about testing.

I'll be happy to test for D* if they pay me my hourly wage (plus compensate me for my time off of work) for the time I'm putting in...

[mikepatt]

Received the same error - Searching for satellite (in 2)" - to remove from screen, I needed to go to a standard digital channel (enter in 202, then 203 - or 2 other SD channels) - once the error clears the screen, you should be able to watch a recorded show without the "screen saver" function popping up in a few minutes.

UPDATE: Forced the new software to load last night. Still received the same problems described in previous post. * Searching for Satellite in 2 * also errors on alternating HD channels in the 70 block - and * Searching for Signal on Satellite in 2 when attempting to tune into local HD channels (specifically the 2nd local HD channel - i.e. switching from SD 202, to HD 11 (WBAL), to HD 13 gives me the error). This morning all of the HD channels in the 70 block were back. Still receiving the "Searching for signal on Sat 2" error. Did not try to record one channel and tune to another yet - this problem appeared the last time the HD searching for signal was corrected.

UPDATE #2: (1:20 PM EDT) - called the wife and asked her to try to record a program and switch over to watch another. She was able to do that ok... so now, just have the 'Searching for signal on satellite 2' error coming up when attempting to tune in to 2nd local HD channel. Tech coming out tomorrow.

Update #3 (8:20pm) previously described problems with HD locals and alternating channels within HD block (70-79) have returned... guess I was too optimistic earlier. Thought 2 of the major errors had been corrected.

I am wondering if this has something to do with the ability of the dish to receive the signals at a certain time. It seems that I am able to receive the signals from 110 and 119 only in the late afternoon and early evening, then they are gone. Can you verify that you still receive all of the channels in your HD block? I had them AGAIN when I got home tonight, but now they are gone AGAIN.

Mike

[Mallard]

I have a similar experience. I have had D* installed for about 3 weeks now. The first installer did a horrible job. So bad in fact that I had to have a second installer come Wednesday and clean up the mess.

Prior to the second installer coming, I was able to get HD nationals (70-79.) I watched them often and recorded some stuff off of them.

I noticed on Thursday night that none of those HD channels were available. I also got the "Searching..." message. (Note that I got the 0xDC update on Wednesday morning.)

My situation seems a bit different in that when I view the signal strengths, I get ALL ZEROS on sats 110 and 119! I also have a D11 box, and I get all zeros there too.

Unfortunately, I can't remember if the I got 70-79 while the second installer was here. He had to redo the cabling from the LNBs, so he had the dish disassembled. He did have to spend quite a bit of time realigning it though, so I find it hard to believe that he just didn't align it right. (I could believe that he forgot to tighten a screw or two.)

We had some wind here Wednesday and Thursday (~30MPH.) Is it possible for the wind to have pushed the dish in such a way so that I get zeros on 110 and 119, but still get 80-100 on 101?

Someone said they needed to have an LNB replaced. Is this common? I seem to recall that both of my installers replaced LNBs on my dish.

Could this have something to do with the 0xDC update? But then why does my D11 also show zeros?

[paulman182]

The 110 and 119 feed off the smaller add-on LNB assembly on the AT9. There are two cables that connect that assembly to the other LNB assembly. First thing is to check and see that they are in their proper place. If they are, then the 110/119 LNB could be bad, or the switch in the AT9 could be bad, or if you have a multiswitch it could be bad.

If Wednesday's installer did not know what he was doing and connected a meter directly to the 110/119 LNB, D* says it would cause permanent damage.

I was going to say try a reset, but if the D11 is not working either, that's no help.

[Mallard]

The 110 and 119 feed off the smaller add-on LNB assembly on the AT9. There are two cables that connect that assembly to the other LNB assembly. First thing is to check and see that they are in their proper place. If they are, then the 110/119 LNB could be bad, or the switch in the AT9 could be bad, or if you have a multiswitch it could be bad.

If Wednesday's installer did not know what he was doing and connected a meter directly to the 110/119 LNB, D* says it would cause permanent damage.

I was going to say try a reset, but if the D11 is not working either, that's no help.

Ah ha! The secondary LNB assembly is not securely attached to the main arm!

(BTW, I did try multiple red button resets, and I even pulled the power cord from the wall.)

All this frustration just because a screw's loose.

[mikepatt]

I am wondering if this has something to do with the ability of the dish to receive the signals at a certain time. It seems that I am able to receive the signals from 110 and 119 only in the late afternoon and early evening, then they are gone. Can you verify that you still receive all of the channels in your HD block? I had them AGAIN when I got home tonight, but now they are gone AGAIN.

Mike

UPDATE: I had the tech back out this morning to look at the problem again. He switched out the bigger LNB (for the 101 sat, and the other two new sats), saying there was a switch in there that was bad, which affected the signals from the smaller 110 & 119 LNB. This seemed to work as I get good solid signals from all the sats now and no searching for signal messages. I am now back at work, but will update if I have any more problems.

Thanks all for the support and ideas!

Mike

[uteotw]

Same problem here--getting the "Searching for Satellite Signal 2" message while it's really working just fine. Only way I could get rid of it was to reboot, and it's happened twice in the week I've had it. Any further updates on why this is happening/how to make it STOP?

Thanks.

[btmoore]

I reported seeing this problem back on the 9th

http://www.dbstalk.com/showthread.php?t=66743&highlight=loss+of+signal

I have only seen happen about 3 times but I too have experienced this bug.

[kuj007]

Just wanted to register my issues too... having the same issues, my HD Locals drop out fairly regularly, and I get the pop-up. On the order of several times a day now.

Rebooting sometimes fixes sometimes not, granted in the last day we've been having heavy rains (this problem was happening before the rains started tho), but it seems that the HD locals are *super* sensitive to that, as my other channels come in MUCH more strongly... my HD nationals have been better, however ESPN HD has a lot of problems.

Incredibly frustrating. I never never had any reception issues on the HD nationals with the HDTivo and 3 LNB.

have a call in for the installers to come out and take a look.

*sigh*

[ColinWD]

Guess I will throw down as well. I am having the same issues of no signal for the HD Nationals. I have been checking it every couple of hours and not having any luck. Not sure what to do next except hope an update will fix the problem.

Colin

[scollins1225]

I am wondering if this has something to do with the ability of the dish to receive the signals at a certain time. It seems that I am able to receive the signals from 110 and 119 only in the late afternoon and early evening, then they are gone. Can you verify that you still receive all of the channels in your HD block? I had them AGAIN when I got home tonight, but now they are gone AGAIN.

Mike

Mike,

We had a technician out to the house for the 4th time. He traced all the lines from the dish to multi-switch, replaced the multi-switch, and the connectors for line 2 (into our family room), and replaced the wall-plate. He re-ran the setup and forced the software update (entering '02468' code at the Hello screen)... and everything appears to working as of Friday, 10/13. Knock on wood... still ok.

UPDATE 10/26/2006 -
Since the last tech visit on 10/13, we have not experienced the 'searching for signal' error... still noticing a distinct difference in volume levels between HD (much lower) and SD channels, and the status bar sticking on FF/REW occassionally.