Software 3.65

[dude2]

Ever since the upgrade to 365 my HD has been very poor. Anyone know what is going on.
I called a tech at dish as I was watching the minn twins on espn hd and the pq stunk compared to the vikings game on sun.
She checked and the upgrade was made on sun night or mon am. She had me tell her all the channels that I thought were not good and this is the list I gave her.
HDNET HD Movies, ESPN1 Rave. There are more but that was enough for her to make a direct report to engeering.
I informed her this was a terrible time to me messing with channels when the playoffs for the two teams to play in the world series was going on to mess with the hd.
Anyone know what 365 changed.
She did tell me they were working on a hardware change to the 622. I asked her if we were all going to get new 622's as to me hardware is replace circuits and she did not know. Dave.

[kmcnamara]

365 was released Thursday night. And I think the woman you talked to knows not of what she speaks.

[whatchel1]

Ever since the upgrade to 365 my HD has been very poor. Anyone know what is going on.
I called a tech at dish as I was watching the minn twins on espn hd and the pq stunk compared to the vikings game on sun.
She checked and the upgrade was made on sun night or mon am. She had me tell her all the channels that I thought were not good and this is the list I gave her.
HDNET HD Movies, ESPN1 Rave. There are more but that was enough for her to make a direct report to engeering.
I informed her this was a terrible time to me messing with channels when the playoffs for the two teams to play in the world series was going on to mess with the hd.
Anyone know what 365 changed.
She did tell me they were working on a hardware change to the 622. I asked her if we were all going to get new 622's as to me hardware is replace circuits and she did not know. Dave.

Look at the L3.65 experiences/ bugs & you will see all the problems and when took place. It was for sure Thur night I lost all records on ABC OTA due to all the problems that night. Since E* has since sent me an email that it was know issue and would be fixed soon.


Quote:
Originally Posted by whatchel1 View Post
Thur night it destroyed my OTA 28-1 the whole night. Since then I have noticed all OTA channels are about 10 points lower. I have emailed dish about it and today they replied asking for a lot of Receiver, s/w & ID info. I have replied to the email w/ the info asked for to see what they can tell me.

Here is the reply that E* sent me about the problems w/365.

Thank you for your e-mail. Our engineering department is aware of this issue; it has been determined the issue is software related and we are actively working to resolve it as soon as possible. It will be resolved with a software update in the near future. We apologize for the inconvenience.

We hope we have properly addressed your concerns. If you have further questions you can respond to this e-mail or access our online technical support at the following link: http://tech.dishnetwork.com/departme...al/index.shtml.

Thanks,



Matt J.

Technical E-mail Support

Dish Network