Timer stopped during rain fade, Normal?

[TBoneit]

Tonight we are having lots of severe thunderstorms rolling through.

Around 8:05 PM Eastern time I experienced rain fade. I was watching on a different TV than the 622 is on. Later on I went to watch and one 8PM timer recorded the whole show minus the rain fade period. The other 8PM timer recorded 5 minutes and that was it.

First time I recall having two timers running during a rain fade event.

Is this a known thing to have happen or could it be related to the new S/W version?

Thanks

[James Long]

How long was the fade? Were both satellite or was one OTA? Were both from the same satellite?

It is possible that the fade just lasted longer on the lost show.

[TBoneit]

I was recording two network shows....

I'm guessing that the HD feeds for the 4 networks , ABC, CBS, FOX, and NBC come off of the same satellite location?

Either the D500 for 110/119 or the D500 for 61.5. No OTA hooked up. The rain fade didn't last long that time. As is usual during very heavy Thunderstorms that come out of the west, I lost the signal before the rain hit and it came back right after the rain started.

I didn't clock the duration. However I was watching in another room on a 501 and was able to watch most a documentary on one of the history channels.

Since I'm guessing that all of the HD locals for NYC come off of one satellite if one was rain faded out the other should have had the same duration of fade?

Given all the above info that is why i presumed it to be a 622 s/w problem, right or wrong?

Thanks

[James Long]

NYC HD locals come from 61.5 ... three are together on one transponder the fourth is on a second transponder. The storm outage would have been when the heaviest storm was to the South/SouthEast of your location. The History Channel is on 119° in the other direction (it would have gone out when the storm was in that direction West/SouthWest - if the storm was strong enough at that time). (And if it wasn't "The History Channel" it could have been on 110° - which is still in that other direction.)

ABC/NBC/CBS are on TP17, FOX is on TP19. If one of your records was FOX it may explain.

[TBoneit]

One was Fox but they still come from the same sat. Why did one , FOX, only have 5 minutes and the following show start normal?

You say if one was Fox that mey explain it, Just from curiousity how could that explain it? TP17, TP19 on the same sat should have approx the same rain fade and the rain fade wasn't that long. It never is.


Hmmm....

[James Long]

What are your transponder readings? (I use 129° for HD or I'd read it myself.)
Is one lower in signal strength than another?

BTW: Which timer failed, TV1 or TV2?
My dish is low enough that I could run some tests by recording a couple of things and stage a "body fade". :)

[TBoneit]

I have no recollection now of which timer failed and which worked and since they were both watched and erased I have no clue which one resumed after the fade unless there is a timer history I can check?

OK Signal strength is
61.5 TP 17 = 87
61.5 TP 19 = 90 as of a couple of minutes ago.

My recollection is that the 61.5 Dish500 has a DP Twin feeding into a DPP44 FWIW.

It may have been a fluke as I do not usually get rain fade unless the 622 is more sensative to it? I haven't had it that long, 2 or 3 months. or maybe the seperator that feeds the two tuners has an effect on signal strength? I have two right now one on a 721 and one on the 622.

Might be an interesting test to see what happens if you fade a timer when the other is also running.

Thanks for the feedback and help.

Cheers

[James Long]

Help is what this part of the forum specializes in! If a fault is narrowed down it can be worked on and fixed. Making life better in the future.


The transponders are close enough together in strength that one fading much longer than the other doesn't make sense. Time to test!

[TBoneit]

Thanks, I await the test results.

Cheers

[James Long]

Unfortunately (?) both of my recordings worked as expected. I put a steel plate in front of the LNBs to cause my "rain fade" for 3 1/2 minutes and on playback the recordings both just skipped the gap an put a "part of the recording was lost" error on the screen and continued.

My receiver was in standby (both TV1 and TV2) for the duration of the record. I recorded two different satellite programs from different transponders on the same satellite. The only variance I can see is that my test was on 30 minute programs instead of 60 and that my outage started and ended with total signal. Rain fades start with lowering signals until the threshold is too low then gradually raising signals until there is enough signal to decode the show.

BTW: The history option on the My Recordings screen will show you what was deleted, by whom (TV1 and TV2) and the original source. Timer History from that page will show you what TV did the recording. On the "Timer History" page you can select a program for more detail but it doesn't show more than start/stop times - it doesn't show the dropout.

Sorry I couldn't recreate the failure.

[TBoneit]

Well fwiw the show that stopped, Bones, was followed by a show on the same channel, house, that recorded from the start until I stopped it 18 minutes later when I turned on the TV and it was a repeat. Maybe I'm strange by having no interest or tolerance for repeats?

Both shows were on Fox channel 6303 the HD channel for channel 5 from NYC. Probably the only two shows on Fox that I actually watch since overall I do not care for most of their programming.

Looking in the history I see both showed DVR1.

Whether or not it was in standby? Probably not as I never hit the power button on the remote. Every morning when I turn on the TV I hit the select button and watch a little Tv while getting ready for work and at night when I turn on the TV whatever channel I was watching is still visible and playing.

Hope this helps.

[langlin]

Unfortunately (?) both of my recordings worked as expected. I put a steel plate in front of the LNBs to cause my "rain fade" for 3 1/2 minutes and on playback the recordings both just skipped the gap an put a "part of the recording was lost" error on the screen and continued.

My receiver was in standby (both TV1 and TV2) for the duration of the record. I recorded two different satellite programs from different transponders on the same satellite. The only variance I can see is that my test was on 30 minute programs instead of 60 and that my outage started and ended with total signal. Rain fades start with lowering signals until the threshold is too low then gradually raising signals until there is enough signal to decode the show.

BTW: The history option on the My Recordings screen will show you what was deleted, by whom (TV1 and TV2) and the original source. Timer History from that page will show you what TV did the recording. On the "Timer History" page you can select a program for more detail but it doesn't show more than start/stop times - it doesn't show the dropout.

Sorry I couldn't recreate the failure.

During rain fades, my 622 records the complete time (1:03) but tells me the total time missed from the fade, On playback the error message is played back just as if you were watching live and you can skip forward through it.

-Leon