Cancelling and Activating at the same location?

[omikron]

Hey quick question. Let me preface my question with some background.

I've been a DTV subscriber for about 3 years now and have completely fulfilled my contract to my knowledge. I have an old Hughes Box and a DTV TiVo DVR (Samsung)

About 9 months after I got my service my folks decided to drop cable and go with DTV cause I liked it so much. Cable in our area is crap IMHO and after 2 rewires of my folks house the picture was still had a lot of static, so they made the switch. So they're about to hit 2 years of service and have fulfilled they're contract.

So were both at the same address and have seperate DTV accounts. They live in the main house and I live in a pool house above the garage. What I want to do is cancel my service and attatch my boxes to their account and save myself 60 bucks a month. I pay 70ish a month now and if I add my boxes to their account my bill will drop to just 15.00 Well 15.00 if I didn't throw in for their account and just paid the 2 5.00 box fees and the 5.00 TiVo fee.

Do you think I'll have any problem doing this. The boxes will be on separate satellites but were at the same location. We have the same address but different phone lines. Do you all have any recommendations on what I should say when I call them up?

I was gonna call them up and say I just moved back home and don't need my separate account any longer. But then I thought they would say, what you moved to a different location and took your boxes with you and just used them at another address? That violates our service agreement, yadda, yadda, yadda.

Any tips/help would be appreciated. I got till monday before i hit my next billing cycle.

thanks.

[boba]

Hey quick question. Let me preface my question with some background.

I've been a DTV subscriber for about 3 years now and have completely fulfilled my contract to my knowledge. I have an old Hughes Box and a DTV TiVo DVR (Samsung)

About 9 months after I got my service my folks decided to drop cable and go with DTV cause I liked it so much. Cable in our area is crap IMHO and after 2 rewires of my folks house the picture was still had a lot of static, so they made the switch. So they're about to hit 2 years of service and have fulfilled they're contract.

So were both at the same address and have seperate DTV accounts. They live in the main house and I live in a pool house above the garage. What I want to do is cancel my service and attatch my boxes to their account and save myself 60 bucks a month. I pay 70ish a month now and if I add my boxes to their account my bill will drop to just 15.00 Well 15.00 if I didn't throw in for their account and just paid the 2 5.00 box fees and the 5.00 TiVo fee.

Do you think I'll have any problem doing this. The boxes will be on separate satellites but were at the same location. We have the same address but different phone lines. Do you all have any recommendations on what I should say when I call them up?

I was gonna call them up and say I just moved back home and don't need my separate account any longer. But then I thought they would say, what you moved to a different location and took your boxes with you and just used them at another address? That violates our service agreement, yadda, yadda, yadda.

Any tips/help would be appreciated. I got till monday before i hit my next billing cycle.

thanks.Cancel your account and have your father call in to activate your old boxes. Just tell D* that his son cancelled his account and gave him the boxes. If you are lucky they will activate with your old cards, if unlucky he will be charged $20 for each card to put the receivers on his account.
If possible don't connect receivers to your phone line, but connect to his phone line at activation they may check the call back number.

[TMullenJr]

There is nothing wrong with what you want to do. You're at the same physical location & it was more convenient to install a 2nd dish then to run coax between buildings. Also, if both the telephone #'s enter the buildings at the same point, it is very simple to run his number on the 2nd pair of wires to your location & you could actually connect your receivers to his number, although it is not necessary.

And D* will activate your receivers w/ your access cards on his account. If the CSR says they can't, ask for a supervisor.

[newsposter]

since this is the same legal address/land etc, even the naysayers would have to say this is legal :)

I wouldn't worry about connecting the line to 2 different numbers....people have computer phone lines and a bunch of other circumstance that they may have 2 numbers. Also, the contract says connected to a phone line all the time, not a specific phone number :)

[dishrich]

Also, the contract says connected to a phone line all the time, not a specific phone number :)

Don't know what contract you're looking at, but here's the current one on-line:

http://www.directv.com/DTVAPP/global/contentPage.jsp?assetId=P400042

Your receivers must also be connected to the same land-based telephone line in order to be eligible to pay the additional TV fee (see 1(f)) rather than purchase a separate subscription for each additional TV.

Truthfully, he would be better off NOT hooking up ANY phone line, rather than hooking it up to a DIFFERENT phone line & having to explain all this to D* ;) ;)

[newsposter]

both my telephone numbers are run on the same 4 wire set and split at my computer or other location for my needs. So techincally that's the same"line" for me...literally :) if they meant same phone number they should have said so. Time to get a new lawyer for them.

also i've dialed in with both phone numbers and never had any problems at all.

[cybrsurfer]

Hey quick question. Let me preface my question with some background.

I've been a DTV subscriber for about 3 years now and have completely fulfilled my contract to my knowledge. I have an old Hughes Box and a DTV TiVo DVR (Samsung)

About 9 months after I got my service my folks decided to drop cable and go with DTV cause I liked it so much. Cable in our area is crap IMHO and after 2 rewires of my folks house the picture was still had a lot of static, so they made the switch. So they're about to hit 2 years of service and have fulfilled they're contract.

So were both at the same address and have seperate DTV accounts. They live in the main house and I live in a pool house above the garage. What I want to do is cancel my service and attatch my boxes to their account and save myself 60 bucks a month. I pay 70ish a month now and if I add my boxes to their account my bill will drop to just 15.00 Well 15.00 if I didn't throw in for their account and just paid the 2 5.00 box fees and the 5.00 TiVo fee.

Do you think I'll have any problem doing this. The boxes will be on separate satellites but were at the same location. We have the same address but different phone lines. Do you all have any recommendations on what I should say when I call them up?

I was gonna call them up and say I just moved back home and don't need my separate account any longer. But then I thought they would say, what you moved to a different location and took your boxes with you and just used them at another address? That violates our service agreement, yadda, yadda, yadda.

Any tips/help would be appreciated. I got till monday before i hit my next billing cycle.

thanks.

Yes you can have it consolidated to one account because your at the same physical address and household. You don't need to be related to do this, your living at the same physical address so your good to go.

[harsh]

...you could actually connect your receivers to his number, although it is not necessary.Note that it is imperative that he not hook up the receivers to his phone line after the consolidation.

[cybrsurfer]

Note that it is imperative that he not hook up the receivers to his phone line after the consolidation.

You can set it up for 2 different phone numbers on the same account. It's based on the physical address not the phone number! DirecTv want's it connected to any phone number, it doesn't have to be specific!:)

[harsh]

both my telephone numbers are run on the same 4 wire set and split at my computer or other location for my needs. So techincally that's the same"line" for me...literally :) if they meant same phone number they should have said so. Time to get a new lawyer for them.A phone line is one pair. That you have two pair coming in doesn't mean that you can swap pairs at will. Each pair has a unique telephone number even if you have multiple numbers terminated on it. DirecTV expects one and only one number when your receiver calls in. If the call comes from a different pair, they have cause to deactivate the receiver.

[harsh]

You can set it up for 2 different phone numbers on the same account. It's based on the physical address not the phone number! DirecTv want's it connected to any phone number, it doesn't have to be specific!:)Please provide documentation of your claim. The documentation that I've found indicates that what you're saying is false. ANI is quite a bit like Caller ID: it gives a phone number and maybe a name. It does not provide a basis for comparing street addresses.

[cybrsurfer]

A phone line is one pair. That you have two pair coming in doesn't mean that you can swap pairs at will. Each pair has a unique telephone number even if you have multiple numbers terminated on it. DirecTV expects one and only one number when your receiver calls in. If the call comes from a different pair, they have cause to deactivate the receiver.

Currently I have a 2 different phone numbers on one account for the same physical address... and I can order PPV etc... no problems...

DirecTV cannot tell geographically where you are, it's on the honor system! It doesn't matter what phone line calls to do updates, so long as it can call in!:lol:

[cybrsurfer]

Please provide documentation of your claim. The documentation that I've found indicates that what you're saying is false. ANI is quite a bit like Caller ID: it gives a phone number and maybe a name. It does not provide a basis for comparing street addresses.

Not true, sorry to report....

If your not honest... and you have one receiver in NY and another in Chigaco, it doesn't matter what line the receiver is connected to! DirecTv is not equipped to detect geograpically where each receiver is physically located! It's based on what you tell them! For instance... when I called them to report I was moving to Florida from Michigan, I immediately started to get Florida locals in Michigan, despite the fact I wasn't in Florida yet! You see they can't physically tell where you are!

However the caller ID is only used to access your account when calling them in person, not with the receivers... it doesn't matter what line the receiver is connected to, only when you call them in person for account reasons.

You are allowed to have a different physical address as opposed to your mailing address!

Please don't take my honesty to mean that I'm suggesting you lie... be honest, don't cheat...

[newsposter]

DTV doesnt care about phone numbers...their actions prove it. (inaction rather). It's very possible for them to turn off or at least question why receivers on the same account are dialing from different phone numbers but i've never read a posting saying someone got called on it.

i heard one rumor that employees of dtv were gonna have the rule enforced this year but never got confirmation.

so if dtv doesnt care about phone lines why should we (unless someone with a hacked unit is stupid enough to connect the line lol)

[carl6]

Well, it's been a loonnnggg time, but I did get called on it by D* once. At the time I only had one receiver, but I had 4 phone lines and the receiver was not connected to the phone line I gave them as my voice phone number. They actually called me, on the phone, and told me I had to connect it to the correct phone line or they would disconnect my service.

That was probably 8 years ago.

Carl