Software Update: HR20 - 0xE3 Issue Thread

[Earl Bonovich]

New Software 10/19/2006 -0xE3
Manufacture 700 - 0xE3

---------------
Release Notes:
http://www.dbstalk.com/showthread.php?p=695083


PLEASE DON"T POST... DIDN'T GET IT, or GOT IT tracking posts in this thread, they will be deleted


Note: This is going to be a STAGGERED rollout starting in the Pacific Timezone. It may take a few days for everyone to receive the update.

Note #2: This time; In this thread... Please list your HDMI issues. To help identify them, put HDMI ISSUE as the first line of your post. Then list your Make/Model of your TV.. and then describe your issue.

Note #3: Please, when listing a problem.... try to get as specific as possible... Saying "It Froze" and that it is, does no good in helping finding the cause. Saying: "It frozen, when I was recording MPEG-4 NBC Chicago, and I was re-organizing my Series Links"... helps in finding a combination that can recreate an issue.

Previous Version Thread:
Version 0xDC (10/19/2006): Discussion Thread (http://www.dbstalk.com/showthread.php?t=66858)
Version 0xD8 (10/04/2006): Discussion Thread (http://www.dbstalk.com/showthread.php?t=66151)
Version 0xD1 (9/26/2006): Discussion Thread (http://www.dbstalk.com/showthread.php?t=65420)
Version 0xCC (9/16/2006): Discussion Thread (http://www.dbstalk.com/showthread.php?t=64364) Issue Thread (http://www.dbstalk.com/showthread.php?t=64365)
Version 0xBE (9/1/2006): Discussion Thread (http://www.dbstalk.com/showthread.php?p=655581) Issue Thread (http://www.dbstalk.com/showthread.php?t=63122)

[PoitNarf]

I knew it! Staggered update? BAH! :mad:

I love everything listed in the release notes btw :D

[Earl Bonovich]

I knew it! Staggered update? BAH! :mad:
Too many HR20's getting out there...
At least for right now, it shouldn't take too long to get it out there.

[SolidState]

Just downloaded the new software 0xE3.

It began right at 4am.

Reciever is still booting from the download as I type...

Huntington Beach, CA

[rtphokie]

Whats the recommendation on leaving the box on or not? Does it make a difference on when you get the software update?

[Chris Blount]

Whats the recommendation on leaving the box on or not? Does it make a difference on when you get the software update?No, it makes no difference.

[Dyno Don]

I am in the SF Bay Area, got it at 4:17 am. Last nights Leno scans ffwd and back MUCH MUCH better, no breakup, no looping. Leno was a real problem before.

Thanks D*. and thanks Earl, for your great work here. I don't mind testing at all, if I know they are listening.

Don

[Earl Bonovich]

I've moved the bulk of the threads here:
http://www.dbstalk.com/showthread.php?t=67817

0xE3 Anticipation Thread.

Let's please keep this one to items and issues AFTER you have 0xE3

[mntbikejack]

Has the huge “Searching for satellite on 2” message been fixed?

[bbroach]

I am in the SF Bay Area, got it at 4:17 am. Last nights Leno scans ffwd and back MUCH MUCH better, no breakup, no looping. Leno was a real problem before.
Don

I also have 00E3 since just after 4:00 AM; trick play features in MP4 are much improved - the occasional pink ff box is still with us... :lol:. Skip to tick mark (ff > 3 sec) works while on the buffer (minor tics/15 min). Replay & slip > 3sec jump back & forth to major tic marks (hour marks on my current buffer). Extremely cool. I don't use CC, so I have no info on that. No blocking noticed in buffered or recorded MP4. All in all, major improvements, no new bugs evident as of yet. Nice work, people; go home & get some sleep.

regards, billb....

[rlockshin]

Can you force your box to receive the update or is it best to wait until D sends it to you?

[Earl Bonovich]

Can you force your box to receive the update or is it best to wait until D sends it to you?

Ultimately, the box will not update unless your box has been authorized to do so. And once it is authorized, it will update usually within a couple hours.

So sure, you can try to force it, but no guarantee that it will come down.
And there really is no way to "check" if you have been authorized or not except for trying

[Earl Bonovich]

Has the huge “Searching for satellite on 2” message been fixed?

Not "specifically", but they did have a catch-all line item... Misc.
I didn't get any specifics on what is part of the "misc" category.

[Doug Brott]

HDMI issue - 0xE3
Sharp Aquos
LC45GD4U

Minimal issue, but same problem as before. When HR20 powers on for the first time after a reset, the video/audio cycles on and off. The display will be on for a few seconds (3-5) and then switch off for a couple of seconds (1-2). This sequence repeats itself often.

My workaround that seems to fix it until the next reset is to unplug the HDMI connection (while everything is powered on), wait a 5-10 seconds and then plug it back in.

[cal87]

Just did a quick check.

Native mode is no faster. The resolution lights don't seem to jump around as much, but still takes the same long time - 6-8 seconds for me.

[FilmMixer]

Has the huge “Searching for satellite on 2” message been fixed?

As soon as I turned mine on this morning, it had a Searching for Sat 2 message as I was watching live tv.. went into Sat setup, looked at strength, and the message is gone.

[Earl Bonovich]

As soon as I turned mine on this morning, it had a Searching for Sat 2 message as I was watching live tv.. went into Sat setup, looked at strength, and the message is gone.

Had your's been updated to 0xE3 yet?

[FilmMixer]

Found a new problem...

Started to PB and MPEG4 recording from 2 days ago... try to fast forward at the beginning.. the display says 1x.... stops immediately and then starts over... can't fast forward from the beginning.. have to let it play for 10 seconds before trickplay works :( Fine with MPEG 2 recordings... have to see if new recordings have the problem.

Earl... Both HR20's updated this morning.

[Earl Bonovich]

Found a new problem...

Started to PB and MPEG4 recording from 2 days ago... try to fast forward at the beginning.. the display says 1x.... stops immediately and then starts over... can't fast forward from the beginning.. have to let it play for 10 seconds before trickplay works :(

Earl... Both HR20's updated this morning.

Channel? Program?
Does it happen on all programs, or just that one.

Also, if you could try a new MPEG-4 recording, something recording post 0xE3 (just trying to rule out a bad recording vs a playback issue)

Also what does 30s SLIP do instead of FF right at the start.

[FilmMixer]

Channel? Program?
Does it happen on all programs, or just that one.

Also, if you could try a new MPEG-4 recording, something recording post 0xE3 (just trying to rule out a bad recording vs a playback issue)

Also what does 30s SLIP do instead of FF right at the start.

KCBS... latest recording in VOD.. weird.. Tried other MPEG 4 recordings... they are ok. We'll see if the new episode today does the same thing.

Also noticed that the pink PLAY > indicator is present.

The trick play performance is just as i remeber it was before the last update :)

[FilmMixer]

Channel? Program?
Does it happen on all programs, or just that one.

Also, if you could try a new MPEG-4 recording, something recording post 0xE3 (just trying to rule out a bad recording vs a playback issue)

Also what does 30s SLIP do instead of FF right at the start.

Earl.. I tried 30s slip.. I get the Would You Like to Delete dialog!!! Before you ask, it is at the start of the program.

[Earl Bonovich]

Earl.. I tried 30s slip.. I get the Would You Like to Delete dialog!!! Before you ask, it is at the start of the program.

Hmm.. Odd.. I wonder if something happened on the recording.

[Howie]

I got the update last night. I watched part of Ugly Betty from the San Francisco mpg4 feed from last night. The FF seems to work as it did before last week's software - much better. I use the 3x FF/several jump backs technique to skip commercials, and it seemed like the jump back button didn't go back as far as it did previously, but I hadn't had my morning coffee yet and maybe I was just slow coming out of FF. I didn't try the 30s slip.

[Doug Brott]

I got the update last night. I watched part of Ugly Betty from the San Francisco mpg4 feed from last night. The FF seems to work as it did before last week's software - much better. I use the 3x FF/several jump backs technique to skip commercials, and it seemed like the jump back button didn't go back as far as it did previously, but I hadn't had my morning coffee yet and maybe I was just slow coming out of FF. I didn't try the 30s slip.

I did a cursory check earlier this morning and I would agree that FF/RW seems to work as expected. Not only did it not frame loop, but it also seemed to display smoothly (at lest more so than 0xDC). I'll have to spend more time on it to get a better feel for how it is working.

[sandiegojoe]

watched mpg4 my name is earl taped before the update this morning. FFWD worked great.

I can start recording my locals again rather than the nationals.

Great job so far. I'm happy.

[markf]

I got the latest update early this morning as well. Trick play does seem better.

One problem that has persisted since I received the box several updates ago is that any time the box is rebooted (well, with an update, since those are the only times it's been rebooted), my manual recording is completely messed up. I have it set to record the Daily Show on comedy central. The recording is M-F, 8pm, 31 minutes long. As soon as the box is upgraded, all future scheduled recordings are lost and I have to cancel and re-setup the manual recording.

[hasan]

I got the latest update early this morning as well. Trick play does seem better.

One problem that has persisted since I received the box several updates ago is that any time the box is rebooted (well, with an update, since those are the only times it's been rebooted), my manual recording is completely messed up. I have it set to record the Daily Show on comedy central. The recording is M-F, 8pm, 31 minutes long. As soon as the box is upgraded, all future scheduled recordings are lost and I have to cancel and re-setup the manual recording.

The future shows aren't in the Guide right away after a reboot. Everything in this box seems to revolve around the Guide. Wait for it to fully repopulate and see if things get back they way you wanted. Otherwise, kill the manual record you set up and redo it.

There have been significant problems prior to this release (0xe3) with manual series recording ...single manual records work fine, but multiples have not. We'll see if this update fixes it.

[grate88]

I can't comment on function yet as my 3 year old has commandeered the big screen this AM. But I am calling this the "Moral Majority" update as the system arbitrarily decided I wanted certain content blocked.

When checking the info page as I always do to make sure I got the update (I did at 4:17am) I notice a strange red icon next to blocked content for the first time - Then had to search to find the place in parental controls to unblock all.

Nice to know the tech folks are looking out for my kids - I really didn't care until he was old enough to work the remote.

[Doug Brott]

I can't comment on function yet as my 3 year old has commandeered the big screen this AM. But I am calling this the "Moral Majority" update as the system arbitrarily decided I wanted certain content blocked.

When checking the info page as I always do to make sure I got the update (I did at 4:17am) I notice a strange red icon next to blocked content for the first time - Then had to search to find the place in parental controls to unblock all.

Nice to know the tech folks are looking out for my kids - I really didn't care until he was old enough to work the remote.

I don't recall having this problem, but I only spent a few minutes at the controls this morning. Is there any chance that someone (even your 3-year old) did this accidentally? I don't even know the sequence to get there, so it may be hard enough to not happen by accident.

[markf]

The future shows aren't in the Guide right away after a reboot. Everything in this box seems to revolve around the Guide. Wait for it to fully repopulate and see if things get back they way you wanted. Otherwise, kill the manual record you set up and redo it.

There have been significant problems prior to this release (0xe3) with manual series recording ...single manual records work fine, but multiples have not. We'll see if this update fixes it.

For the past several updates, I've waited several days for it to fix itself, with no luck. This morning I went ahead and re-did the manual recording. There were no upcoming scheduled recordings.

[Earl Bonovich]

When checking the info page as I always do to make sure I got the update (I did at 4:17am) I notice a strange red icon next to blocked content for the first time - Then had to search to find the place in parental controls to unblock all.


Can you take a screen shot of it...
This is probably one of the GUI Polishing items they added.

[grate88]

Can you take a screen shot of it...
This is probably one of the GUI Polishing items they added.


I already reset it, but when you hit menu then sat-info twice to populate the internal specs.

It shows the current build
internal temp
etc

There are green circles next to all allowed options for content - always have been.
but there was one red one with a line diagonally across (never had it before) next to content.

No channels were blocked - just content.

I went into parentals and found that nc-17 and X were blocked on movies and then in a sub folder TV - a few items tv-ma I believe had the sme icon - just had to uncheck them.

Went back to the info page and all was green dots again.

[grate88]

I don't recall having this problem, but I only spent a few minutes at the controls this morning. Is there any chance that someone (even your 3-year old) did this accidentally? I don't even know the sequence to get there, so it may be hard enough to not happen by accident.

Even he's not smart enough to just turn off the stuff he shouldn't watch. :D

[HaiChinGow]

I can't comment on function yet as my 3 year old has commandeered the big screen this AM. But I am calling this the "Moral Majority" update as the system arbitrarily decided I wanted certain content blocked.

When checking the info page as I always do to make sure I got the update (I did at 4:17am) I notice a strange red icon next to blocked content for the first time - Then had to search to find the place in parental controls to unblock all.

Nice to know the tech folks are looking out for my kids - I really didn't care until he was old enough to work the remote.

I saw the same thing. NC-17, X and MA were all blocked by default. I never set any restrictions, but I am wondering if someone had set them, did this update change them?

[deecee98]

received the update early this am, have not noticed any faster resolution change - still takes approx 4-5 seconds to change channels & receive programming (native set to off; using HDMI)....HR10-250 seemed a lot faster

any help ?

[grate88]

I saw the same thing. NC-17, X and MA were all blocked by default. I never set any restrictions, but I am wondering if someone had set them, did this update change them?

This may tick a few people off when they go to record a tv-ma show and can't figure out WTF the dvr won't let them.

[HaiChinGow]

MPEG-4 trick play is improved.

Resolution changes are faster, especially when going from one channel to another with the same resolution. Channels changes that switch resolution are faster but still spend some time "hunting".

Noticed that some content had been blocked by default,

Interactive: All information set for weather was removed. Had to re-enter zip code and additional cities again.

Not sure if it happened in this release, but the Yellow button mutes audio.

[hasan]

MPEG-4 trick play is improved.

Resolution changes are faster, especially when going from one channel to another with the same resolution. Channels changes that switch resolution are faster but still spend some time "hunting".

Noticed that some content had been blocked by default,

Interactive: All information set for weather was removed. Had to re-enter zip code and additional cities again.

Not sure if it happened in this release, but the Yellow button mutes audio.

Nope, the yellow button muted several versions ago.

[mooniac]

received the update early this am, have not noticed any faster resolution change - still takes approx 4-5 seconds to change channels & receive programming (native set to off; using HDMI)....HR10-250 seemed a lot faster

any help ?

Huh, that's off because after the update I noticed the native resolution change to be MUCH faster and MUCH less jerky. It used to take about 8-10 seconds and go through several changes and screen flickers until it settled down. Now it takes about 3 seconds and is nice and smooth.

Also, other than audio drop outs on my local ABC station during the news this morning (which seemed to go away after switching to a non-HD channel) everything else about this release seems much improved.

[Earl Bonovich]

Not sure if it happened in this release, but the Yellow button mutes audio.

Yellow button actually toggles between the audio tracks.
Some programs are incorrectly coded to say they have more then one audio track. So when you hit the button, you go to a track that is empty

[TomF]

When checking the info page as I always do to make sure I got the update (I did at 4:17am) I notice a strange red icon next to blocked content for the first time - Then had to search to find the place in parental controls to unblock all.
I didn't notice this on the info page, but after seeing this post, I went into the Parental section and noticed that all content was blocked for Movies. This was definitely a change as I had unblocked everything when initially setting up the box almost two weeks ago.

FF & RW seem to work as desired, much smoother and more watchable than the last release. Hard to compare with two releases ago, as I got the 0xDC about 36 hours after the box was installed. I noticed that 30 second slip occasionally paused momentarily while "slipping".

4:17 AM seems to be the magic time for the Best Coast since I got it at the same exact time, as several other posters have indicated.

[Earl Bonovich]

I thought Earl said - PLEASE DON"T POST... DIDN'T GET IT, or GOT IT tracking posts in this thread.

I actually left that one there on purpose, as it was the first person to report it actually out in the field.

In general yes, I don't want this thread to become a "installation map" of where it has rolled out, and where it hasn't.

[HaiChinGow]

Yellow button actually toggles between the audio tracks.
Some programs are incorrectly coded to say they have more then one audio track. So when you hit the button, you go to a track that is empty

Thanks for the clarification(s).

Also, wanted to point out that I am using Component not HDMI. Your Mileage May Vary if using HDMI for resolution changes.

[TomF]

Interactive: All information set for weather was removed. Had to re-enter zip code and additional cities again.
Same here, had several favorite ski and vacation destinations set, had to redo them all.

[Earl Bonovich]

Same here, had several favorite ski and vacation destinations set, had to redo them all.

That happens every time you restart the unit.
It is not related to the software update...

[mweldridge]

I already reset it, but when you hit menu then sat-info twice to populate the internal specs.

It shows the current build
internal temp
etc

There are green circles next to all allowed options for content - always have been.
but there was one red one with a line diagonally across (never had it before) next to content.

No channels were blocked - just content.

I went into parentals and found that nc-17 and X were blocked on movies and then in a sub folder TV - a few items tv-ma I believe had the sme icon - just had to uncheck them.

Went back to the info page and all was green dots again.

I found the same bolcked content with the same icon. Went to Parental area and unblocked the content items. I wonder if they had this content blocked on the software development system and forgot to unblock it before the put the build up for downloading.

[deecee98]

This may tick a few people off when they go to record a tv-ma show and can't figure out WTF the dvr won't let them.

Earl, (i am not home at the moment) is this something we personally need to change - so we can record TV MA programs ?

[avatar230]

Found a new problem...

Started to PB and MPEG4 recording from 2 days ago... try to fast forward at the beginning.. the display says 1x.... stops immediately and then starts over... can't fast forward from the beginning.. have to let it play for 10 seconds before trickplay works :( Fine with MPEG 2 recordings... have to see if new recordings have the problem.

Earl... Both HR20's updated this morning.

I also got the update and found this problem on last night's airing of THE TONIGHT SHOW from 11:30 on KNBC (I'm in Los Angeles). It was the first MPEG-4 recording I checked to see if FF/RW had been fixed, and I wasn't able to get past 1x speed until ten or fifteen second into the show. As FilmMixer described, I would hit FF, it would briefly engage 1x and then go right back to play. I was unable to reproduce the problem on a couple of other MPEG-4's I checked -- an old STUDIO 60 and an old TONIGHT SHOW among them. Once I was past the ten second mark in the "bad" recording, all functions worked as expected EXCEPT skip-to-beginning (holding skip-back for three seconds). Skip-to-beginning did seem to work on the other MPEG-4 programs but not this particular TONIGHT SHOW. I wasn't able to do any more indepth research as sadly I did have to go to work today.

ADDENDUM: I just noted FilmMixer and I are BOTH in Los Angeles. Has anyone experienced this problem in another market?

[farjo08]

I need to check to see if I got the update this evening when I get home from work (Colorado).

I am sure it is too early to know, but does anyone know if there were any changes to address the subscription sports programming not recording and/or autodeleting?

I did finally get someone to take the issue seriously on Wednesday and she (very nice tech) fully documented the problem and what is causing it - but she didn't have any information in regard to it being a reported issue even though it appears to be a day 1 issue. This, of course, is the most serious issue I have encountered, so it is the only thing I am waiting to be fixed (aside from the enablement of the OTA tuner).

In regard to this problem, an even easier way to reproduce the problem, at least with Center Ice, is to tune into a game in progress on one of the Center Ice channels and start a manual record. When the game ends and DTV shuts off the video feed your recording will delete. This problem can be reproduced at will so it should be simple enough to reproduct in house and it's obvious that the problem is that the DVR either cancels a recording if it doesn't have a video signal at the start time as well as it deletes a recording if it loses a signal before the end time.

They just need to implement the same feature as tivo where it will record - or hold the channel to begin the record when the video signal starts and do the same after the video signal ends until the end of the recording time.

I have also noticed a problem (not easy to reproduce) that I will check with the new update as well where a program appears to be recording as per the To Do list, but doesn't show up in My VOD - nor can you start the recording from the To Do list. It seems that the DVR *thinks* it is recording and locks the tuner but it doesn't actually record. Trying to delete it from the To Do list does not work either and if you try to play it it will play another recording from the To Do list.

[Earl Bonovich]

Earl, (i am not home at the moment) is this something we personally need to change - so we can record TV MA programs ?

I don't know if it is going to stop the RECORDING, or just stop the viewing.

[btmoore]

Looks good so far, trick plays appear to work much better. It is too early to tell if the problems with lost recordings with partial recording messages is solved, we will need to run for a few days to see how well it works.

One positive thing was the recording of the Daily Show and Colbert that were made yesterday and were unwatchable for some reason (black screen when played with a negative time code in the play bar, this is first time I experienced that on a SD recording). Both played after the new code downloaded.

I am hopeful, but based on the last few versions I am cautious, it needs to run for a few days before I have an opinion on the quality of this release.

[deecee98]

I don't know if it is going to stop the RECORDING, or just stop the viewing.


where can i find the "blocking" of shows by rating - so i can "uncheck" ? hope i do not have to do this with each reboot or software update
:confused: :confused:

[TomF]

ADDENDUM: I just noted FilmMixer and I are BOTH in Los Angeles. Has anyone experienced this problem in another market?
I'm in San Diego and didn't notice this problem when I was initially testing the FF/RW functions earlier. I just went back and tested several recordings and couldn't reproduce this problem.

[grate88]

where can i find the "blocking" of shows by rating - so i can "uncheck" ? hope i do not have to do this with each reboot or software update
:confused: :confused:

Menu - parentals

It's fairly simple once you know where to look - Just wondering what the masses that aren't fortunate enough to find this site are going to do.

[TomF]

where can i find the "blocking" of shows by rating - so i can "uncheck" ? hope i do not have to do this with each reboot or software update
:confused: :confused:
Menu/Parental/Edit Settings

[Doug Brott]

I checked my Parental settings using my Slingbox and made the following screenshots. I haven't changed any of the settings, and this is how they are set. grate88, is this what you were seeing?

[grate88]

I checked my Parental settings using my Slingbox and made the following screenshots. I haven't changed any of the settings, and this is how they are set. grate88, is this what you were seeing?

Yes sir. Thank you for posting that. It looks like this was an update "Feature".

[TomF]

I checked my Parental settings using my Slingbox and made the following screenshots. I haven't changed any of the settings, and this is how they are set.
This isn't consistent with my updated settings. After the update, all of my movie settings were blocked and none of my TV settings (which is where the TV settings were before the update).

[grate88]

This isn't consistent with my updated settings. After the update, all of my movie settings were blocked and none of my TV settings (which is where the TV settings were before the update).

Interesting - Those screen shots were exact to my situation - Wonder what's going on?

[scoooterr]

Yeah same here, did a forced update and it redownloaded oxdc.:eek2:

Per Earl's earlier post, your box may not be approved yet.

Big improvements for me on the FF and slip. Don't mind the extra step on parental controls. Probably better than starting unlocked for many situations.

[cilurzo]

OxE3 came down automatically over night (here on the west coast).

So far, FF/RW etc. all seems to be working good... still checking other issues.

[paulman182]

"This isn't consistent with my updated settings. After the update, all of my movie settings were blocked and none of my TV settings (which is where the TV settings were before the update)"

None of these setting matter anyway unless you lock it, true?

[F1Fan]

Per Earl's earlier post, your box may not be approved yet.

Big improvements for me on the FF and slip. Don't mind the extra step on parental controls. Probably better than starting unlocked for many situations.

Well I called the "advanced tech support" to complain about partial and missed recording. He advised me to do the forced upgrade. I thought (since he asked me to do it) my box (or my area - he zip checked my area) is authorized. Oh well....

[litzdog911]

"This isn't consistent with my updated settings. After the update, all of my movie settings were blocked and none of my TV settings (which is where the TV settings were before the update)"

None of these setting matter anyway unless you lock it, true?

I think those settings apply whether your "lock" the DVR or not. Can someone verify?

[F1Fan]

I think I heard the tech said that they're working on an update (will be realesed late next month) that will enable OTA and make the external hard drive an addition instead of a replacement (although he refused to cofirm that eSATA port is enabled). I'ts been raining and I've been drinking, so...... I'm not sure.

[Earl Bonovich]

I think I heard the tech said that they're working on an update (will be realesed late next month) that will enable OTA and make the external hard drive an addition instead of a replacement (although he refused to cofirm that eSATA port is enabled). I'ts been raining and I've been drinking, so...... I'm not sure.


I can tell you for certain that the eSATA will not become an "extension" any time soon.... and most definently not next month.

And OTA...well... If I told you more, I would have to um....

[Vinny]

Does anyone know if its only the west coast that received the update?

Is there any timetable for the rest of us?

[JJaret]

To do List is messed up after upgrade

I received the 0xe3 upgrade @ 6:15 this morning, The main Scheduler shows 62 Items in my To Do List but when I select the To Do List only 1 item is listed. When I checked the guide, the future recordings I have scheduled, at least for today, indicate they are scheduled to be recorded, "R" in an orange circle.

I restarted the box and problem persists, though a different scheduled recording is listed. I even tried by adding a program to the schedule. The To Do List still only shows one program in the list.

The box did record 2 program that I had scheduled after the upgrade, but before I noticed the problem.

[Earl Bonovich]

Does anyone know if its only the west coast that received the update?

Is there any timetable for the rest of us?

Right now it is still only for the Pacific Time Zone...

But the "timetable" for the rest of you... is very small.

[litzdog911]

To do List is messed up after upgrade

I received the 0xe3 upgrade @ 6:15 this morning, The main Scheduler shows 62 Items in my To Do List but when I select the To Do List only 1 item is listed. When I checked the guide, the future recordings I have scheduled, at least for today, indicate they are scheduled to be recorded, "R" in an orange circle.

I restarted the box and problem persists, though a different scheduled recording is listed. I even tried by adding a program to the schedule. The To Do List still only shows one program in the list.

The box did record 2 program that I had scheduled after the upgrade, but before I noticed the problem.


I thought it takes a few hours for the To Do List to rebuild after a reboot?

[Earl Bonovich]

I thought it takes a few hours for the To Do List to rebuild after a reboot?

Completely rebuild yes...

But you should at least see "today"'s todo list items in there rather quickly.

[brewer4]

And OTA...well... If I told you more, I would have to um....

How about a simple range. Will it be before Christmas and after Halloween? I can live with that time frame. Heck if you threw in Thanksgiving instead of Christmas I would be happy. How about Festivus? :)

[JJaret]

Completely rebuild yes...

But you should at least see "today"'s todo list items in there rather quickly.
This was 6 hours after upgrade, I'll follow-up after I have waited a few hours restart to see if it picks up at least today's scheduled programs.

[Earl Bonovich]

How about a simple range. Will it be before Christmas and after Halloween? I can live with that time frame. Heck if you threw in Thanksgiving instead of Christmas I would be happy. How about Festivus? :)

There is a fair chance it will be before my wedding anniversary...

[RunnerFL]

Not sure if it happened in this release, but the Yellow button mutes audio.

The yellow button doesn't mute audio. It switches between types of audio. If there is only one type of audio there is nothing else for it to switch to and you get no audio.

Ooops, I see Earl already answered this. Oh well, you get the answer twice. :)

[ruesch37]

Right now it is still only for the Pacific Time Zone...

But the "timetable" for the rest of you... is very small.


Do they only do software updates in the middle of the night or can they come anytime of the day?

[Earl Bonovich]

Do they only do software updates in the middle of the night or can they come anytime of the day?

In general they try to start them in the early mornings, as traditionally there is less recording activity, and less chance of conflicting.

If it does go the first time, it will try again an hour later, then an hour later.....

Also by doing it in the night, by the time you get to the unit in the morning, it has already been loading guide data for a while so the impact of the reboot isn't as bad.

[bonscott87]

I checked my Parental settings using my Slingbox and made the following screenshots. I haven't changed any of the settings, and this is how they are set. grate88, is this what you were seeing?

I wanted to verify what my settings are before the upgrade. I don't have it yet being in the midwest. My parental settings are exactly what you have in your screen shots, again I don't have the latest upgrade. I've never gone in there to change anything so this is either the default setting or it got changed for some people on a previous upgrade.

In any case I've recorded several movies off HBO and Showtime with no problems. I want to say those settings only come into play if you actually turn on the parental controls. Otherwise they don't mean anything.

[TomF]

I think those settings apply whether your "lock" the DVR or not. Can someone verify?
I didn't/don't have my settings locked (no kids).

[skierbri10]

So my hawaii locals work now, yay!!! There is quite a bit of pixeling and a few audio dropouts and FF pops the show back to the beginning. I am figuring it is a station issue or a HR20 or DTV issue. I don't have a H20 to compare. I am happy to be able to watch the locals though. With these issues it is still way better than what I could get with an antenna or basic cable. The UI seems faster and nicer too, props to the guys that worked on that.

[pappys]

I am figuring it is a station issue or a HR20 or DTV issue. I don't have a H20 to compare.

That should cover all of the potential issues. :lol:

[skierbri10]

That should cover all of the potential issues. :lol:

That is what I thought.....:lol: Glad someone got the joke....:grin:

[Deftones]

How bizarre. I don't seem to have the new software, but my FF seems be working better.

[HDNut]

I think D* was ready to start downloading the new SF update at around 4 AM Pacific Daylight Saving Time, and, in order to avoid interfering with people's recording activities east of this time zone, they postponed the downloading to the east coast until tomorrow. The reason is the fact that this morning, at 4 AM here on the west coast corresponded with 7 AM in the east coast. I bet you folks you will wake up tomorrow with the new update.

[Earl Bonovich]

I think D* was ready to start downloading the new SF update at around 4 AM Pacific Daylight Saving Time, and, in order to avoid interfering with people's recording activities east of this time zone, they postponed the downloading to the east coast until tomorrow. The reason is the fact that this morning, at 4 AM here on the west coast corresponded with 7 AM in the east coast. I bet you folks you will wake up tomorrow with the new update.


Actually that had nothing to do with it..
At the time I released the release notes, they where ready to release it.

They simply used a stagard rollout, so if it caused any unexpected problems... they could stop it before it spreads too far.

That is the normal strategy they use to rollout the software to all their receivers, once their installation base reaches a certain level.

[Malibu13]

We ask once again, that NO "tracking replies" be posted here. This thread is for issues since your receipt of the new 0xE3 update and we must keep the other posts separate from the issue threads. Please, once again, refrain from posting if you have not received it as of yet. If you do have 0xE3 and are having issues, this is the appropriate thread to let us know.

If you find your post deleted or moved..........................................

Thanks :)

[Quidsane]

First Post! Too bad it's a negative one...

I have a resolution problem.

0xE3 came in at 4:17 this morning. At 4:25 my picture started "rolling" as if vertical hold was off (!). Basically, 1080i does not work anymore. The only res that HR20 displays properly is 480i. I've tried component instead of HDMI. I've red-buttoned it. I've unplugged it. Nothing works. Called D* to see if I could revert back to the previous software. They told me another update was coming tomorrow! Don't know how reliable this is, but the woman I spoke with worked in the HD Tier. She also said she could replace my box and that it would take a MONTH. I'm gonna wait for this supposed update and see if that fixes the problem.
Anyone experience this or have any suggestions?

[tstarn]

First Post! Too bad it's a negative one...

I have a resolution problem.

0xE3 came in at 4:17 this morning. At 4:25 my picture started "rolling" as if vertical hold was off (!). Basically, 1080i does not work anymore. The only res that HR20 displays properly is 480i. I've tried component instead of HDMI. I've red-buttoned it. I've unplugged it. Nothing works. Called D* to see if I could revert back to the previous software. They told me another update was coming tomorrow! Don't know how reliable this is, but the woman I spoke with worked in the HD Tier. She also said she could replace my box and that it would take a MONTH. I'm gonna wait for this supposed update and see if that fixes the problem.
Anyone experience this or have any suggestions?
Did you try a reset everything (off the menu). You'll lose all your programming, but sometimes it makes a difference. My box started working when I did that after the last download. I also removed the B-Band Converters, which may or may not have made a difference.

[Ed Campbell]

Actually that had nothing to do with it..
At the time I released the release notes, they where ready to release it.

They simply used a stagard rollout, so if it caused any unexpected problems... they could stop it before it spreads too far.

That is the normal strategy they use to rollout the software to all their receivers, once their installation base reaches a certain level.

Uh, Earl, I know we all promised at the beginning of this Forum not to bust your chops about spelling -- but, I thought I'd mention that RC3 of Firefox which is downloadable (http://www.mozilla.org/projects/bonecho/all-rc.html), right now, actually is the complete version of Firefox 2.0 -- including built-in spell checking!

The official release is next Tuesday; but, it ain't gonna be any different.

[PoitNarf]

Uh, Earl, I know we all promised at the beginning of this Forum not to bust your chops about spelling -- but, I thought I'd mention that RC3 of Firefox which is downloadable (http://www.mozilla.org/projects/bonecho/all-rc.html), right now, actually is the complete version of Firefox 2.0 -- including built-in spell checking!

Aye, the spell checker in Firefox 2 is nice :D

But more so than the spelling, I'm more appalled by this sentence:

"At the time I released the release notes, they where ready to release it."

Earl needs a thesaurus :lol:

[Deevan]

My MP4 playback choppiness is still occuring. Not live, but playback only. Except now for all locals. WESH, WFTV and WOFL all in Orlando.

I'm cooling my box with a fan now too and I got it down to 135. So far this is the coolest box I've had. (It's my third.) And it's completely out in the open.

[Deevan]

First Post! Too bad it's a negative one...

I have a resolution problem.

0xE3 came in at 4:17 this morning. At 4:25 my picture started "rolling" as if vertical hold was off (!). Basically, 1080i does not work anymore. The only res that HR20 displays properly is 480i. I've tried component instead of HDMI. I've red-buttoned it. I've unplugged it. Nothing works. Called D* to see if I could revert back to the previous software. They told me another update was coming tomorrow! Don't know how reliable this is, but the woman I spoke with worked in the HD Tier. She also said she could replace my box and that it would take a MONTH. I'm gonna wait for this supposed update and see if that fixes the problem.
Anyone experience this or have any suggestions?

I don't know about a month, I got each replacement in an overnight shipment.

[PoitNarf]

day 2 of down load begins, now loading here in NC

It's almost like Earl didn't tell people to post "I got it" :rolleyes:

[jbstix]

It's almost like Earl didn't tell people to post "I got it" :rolleyes:

yeah, that's why I posted the other link... maybe he was posting at the same time
:)
Everyone have a good weekend!

[Earl Bonovich]

Uh, Earl, I know we all promised at the beginning of this Forum not to bust your chops about spelling -- but, I thought I'd mention that RC3 of Firefox which is downloadable (http://www.mozilla.org/projects/bonecho/all-rc.html), right now, actually is the complete version of Firefox 2.0 -- including built-in spell checking!

The official release is next Tuesday; but, it ain't gonna be any different.

Aye, the spell checker in Firefox 2 is nice :D

But more so than the spelling, I'm more appalled by this sentence:

"At the time I released the release notes, they where ready to release it."

Earl needs a thesaurus :lol:

:) I thanc u 4 the eyedea butt u did undetand what i waz tring 2 say right?

:)

It is a side effect of typing to fast, and just getting into bad habbits.

[Earl Bonovich]

First Post! Too bad it's a negative one...

I have a resolution problem.

0xE3 came in at 4:17 this morning. At 4:25 my picture started "rolling" as if vertical hold was off (!). Basically, 1080i does not work anymore. The only res that HR20 displays properly is 480i. I've tried component instead of HDMI. I've red-buttoned it. I've unplugged it. Nothing works. Called D* to see if I could revert back to the previous software. They told me another update was coming tomorrow! Don't know how reliable this is, but the woman I spoke with worked in the HD Tier. She also said she could replace my box and that it would take a MONTH. I'm gonna wait for this supposed update and see if that fixes the problem.
Anyone experience this or have any suggestions?

There is no other public build tomorrow night.

Not sure why you are seeing has happened.
Do you have a second TV? to possible try it on?

Have you also tried unplugging the TV to see if the TV needs a full reset.
If that is the problem, I don't think it is a software level thing, it sounds more like a hardware level issue.

You can try to re-force the software down again: First Screen after the reboot 02468 and it will re-download the current version.

[jbstix]

Not a big deal really... but the skip to tick still does not function correctly (for me anyway). I noticed a few more posters in that thread experiencing the same "bug". Same thing occurs when tyring to skip to tick holding RW as well. Overall this update seems to be doing well so far, I'll do some heavy testing this weekend with football :)

"bug" explained here: http://www.dbstalk.com/showpost.php?p=689822&postcount=569

[litzdog911]

A couple of times now I've had this same problem, and it happened again tonight with the latest 0xe3 software ....

I was watching Live TV (local news) on my CBS local HDTV channel when the audio (DD5.1) and video began stuttering, as if it were a reception problem. Changed channel to my other MPEG4 local channel (NBC) and the video frame froze with no audio. Went back to my CBS MPEG4 channel and the same frozen video frame from my NBC MPEG4 channel appeared there. Switched back and forth between those two channels (they're the only MPEG4 channels I have) several times and only saw the same frozen video frame with no audio. Standard Definition channels were fine by the way.

Thinking it might actually be a reception problem I went to check my satellite signal levels, but all were fine, including my local MPEG4 Ka-band transponder on 99-deg W.

Went back to view my Live TV channels and saw the same frozen video frame again. But while changing channels again to one of my local MPEG4 channels the audio and video reappeared normally. It's as if a software bug was preventing the MPEG4 audio/video stream from being processed properly.

Anyway, it seems to be working fine again without having required a restart/reboot, and without losing any recordings. That's a step forward I suppose.

[Quidsane]

Have you also tried unplugging the TV to see if the TV needs a full reset.
First thing I tried and it worked! Thank you, Earl!
I guess it was just a MAJOR coincidence that the problem happened less than 10 minutes after a software update.:eek2:
I should have known... it is a POS RCA, after all.:D
I also removed the B-Band Converters, which may or may not have made a difference.
I didn't even occur to me to do this. I thought they were required. Is this advisable?

[litzdog911]

...
I didn't even occur to me to do this. I thought they were required. Is this advisable?

The B-Band Converters seem to have a rather high failure rate, and some folks have reported that removing them solves various reception problems ("Searching for signal", etc). They're not actually needed yet, but will be required when additional Ka-band satellites go active early next year.

[dbalke]

HDMI Issue- Please add the Panasonic TH-37PX50U Plasma to your list. Had the HR20-700 installned about three weeks ago. No HDMI usage (signal) right out of the box. Dway sent me a replacement which didn't work either . The installers were great on the roof and wiring but clueless re HDMI issues. Dway finally admitted to having these problems and said they would be addressed in upcomming software releases. BTW all is perfect with component cables.

I had this problem intermittantly w/ my 10-250- sometimes worked-sometimes not.

Dave

[vlj9r]

Has the huge “Searching for satellite on 2” message been fixed?

I still seeing a brief display of the message when switching to a HD local. It doesn't happen al the time.

[paulman182]

Haven't had a chance to test it thouroughly, but I can say that there did not seem to be any HDMI issue with my Panny TC-32LX60 (LCD, not plasma) as I channel surfed early this morning.

I'm at work now, but if there are any issues, I'm sure my wife will let me know.

[hasan]

Not a big deal really... but the skip to tick still does not function correctly (for me anyway). I noticed a few more posters in that thread experiencing the same "bug". Same thing occurs when tyring to skip to tick holding RW as well. Overall this update seems to be doing well so far, I'll do some heavy testing this weekend with football :)

"bug" explained here: http://www.dbstalk.com/showpost.php?p=689822&postcount=569

I just tried skip to tick on a recording done last night at 9 p.m. central, before my upgrade. It worked perfectly (as it did before). I got the download at 3:44 a.m. central this morning.

The little I played with it, I don't see anything new broken from the update. As always, no MPEG-4/HD Locals here.

[wakajawaka]

I noticed that during FF/RW it now displays just the number 1,2, or 3 instead of 1x,2x, or 3x. Glad they got that fixed. :rolleyes:

[byron]

i LOVE how when you're watching a recording you you hit stop it now takes you back to the VOD list and highlights the program you were watching (as opposed to putting the cursor at the top of the list like it used to)..... at least D* is listening!

[Monty23]

Got 0xE3 last night. Yesterday evening I noticed that one of my series links (Law & Order on Mpeg4) was not recording. Looking at the guide there was no "R". Looking in history it said recording was "cancelled". I went back to the guide and tried to re-establish the series link. One press of the record button gave me an "R" and the second press cancelled the "R". Could not set up a series link so I gave up. This morning with the new software 0xE3 installed I went back into the guide to see if I could set up that series link and found that it was back all by itself. The not being able to set up a series link and disappearing series links had always been an intermittant problem. Hoping its now solved. :hurah:

[Mike770]

HDMI ISSUE: Still no Audio and Video for me

TV: LG Model # 37LC2D

[tfederov]

Does the FF and RW seem faster to anyone? I got it this morning but I'm playing around with it and they seem faster.

[Michael D'Angelo]

First I just want to say that this is a great place to get information. This is my first time posting but I have been reading for about 4 months.

I received 0xE3 update at 4:44 eastern time this morning and the couple of problems that I was having before the update are fine now. I know a lot of people are reporting that the FF problem has been fixed. But I wanted to say that when the "Native mode" is on. It changes in about half the time now then it did before. Also a problem that I was having the I did not see posted yet but it is now fixed. Was when I was watching live tv and I would hit pause and then hit play a minute or so later it would jump to live. So I am glad that has been fixed because that was driving me nuts. But I want to say that I do like this unit a lot and I think in a few months when all the bugs are worked out and some of the new features are added it will be a great unit. I have had different TiVo units for years and I have stood by them. But this unit is starting to make me forget about TiVo.

[rpj795]

I do think that both are much faster. After my software up date this morning I am having an issue with it recording one channel and switching to another channel. Right now I am recording 1 program and it will not let me change the channel. it tells me that both turners are in use but then i go the List there is only one program recording. When I try to change channel it shows the program i am recording and the other program says "title not available" and I can't go to that channel. this happening to anyone else?

[jbellanca]

I've actually had this issue with both this version and the last one, but I don't know if it's a HR20 problem or an MPEG4 feed problem. On most shows I record on my MPEG4 locals, the audio drops out 4-5 times during the show for 2-10 seconds per dropout. Sometimes the video's choppy, sometimes not. Signal strength is in the high 90's so I know it's not that, and the sky's have been clear. It only started happening with the 0xDC version and is in 0xE3, but I can't say it's not maybe the feed... anyone else having this problem? It's starting to get annoying, and it might cause me to start recording from OTA once it's activated.

[Capmeister]

I got the update, but don't have HDMI or MPEG4. I do still have the drop out issue on componant, and closed captioning cut-offs of words and letters isn't fixed.

[thekochs]

I just tried skip to tick on a recording done last night at 9 p.m. central, before my upgrade. It worked perfectly (as it did before)

Sorry for dumb question.........how do you skip to a tick ? I know FF/RW goes 1x, 2x, 3x. Thanks.

[hasan]

Sorry for dumb question.........how do you skip to a tick ? I know FF/RW goes 1x, 2x, 3x. Thanks.

Press and Hold FF ...goes to next tick

Press and Hold RW...goes back to last tick

[Earl Bonovich]

Sorry for dumb question.........how do you skip to a tick ? I know FF/RW goes 1x, 2x, 3x. Thanks.

Skip to Tick Forward: Hold FF for 3 seconds
Skip to Tick Reverse: Hold RW for 3 seconds

[hasan]

Skip to Tick Forward: Hold FF for 3 seconds
Skip to Tick Reverse: Hold RW for 3 seconds

Farkle! I knew I was going to fast (forgot to put in the 3 sec, thanks for catching that Earl)

[pappys]

Got 0xE3 last night. Yesterday evening I noticed that one of my series links (Law & Order on Mpeg4) was not recording. Looking at the guide there was no "R". Looking in history it said recording was "cancelled". I went back to the guide and tried to re-establish the series link. One press of the record button gave me an "R" and the second press cancelled the "R". Could not set up a series link so I gave up. This morning with the new software 0xE3 installed I went back into the guide to see if I could set up that series link and found that it was back all by itself. The not being able to set up a series link and disappearing series links had always been an intermittant problem. Hoping its now solved. :hurah:


You may not have been able to set a SL on this because your guide wasn't populated enough to set it up fully. If it doesn't show the next episode yet, you won't be able to set it up.

[F1Fan]

Searching for SAT 2 still (sometimes) appears. Got 0xE3 this morning at 4am. East Coast. My "To Do" list kind of messed up.

[tfederov]

I wouldn't call it "the sky is falling" kind of issue, but did anyone else have to reset their zip code when looking at the weather in the active channel area?

[f300v10]

I wouldn't call it "the sky is falling" kind of issue, but did anyone else have to reset their zip code when looking at the weather in the active channel area?

You will have to re-do you weather zip code anytime the box is re-started. That data is not persisted to the hard drive, it is stored in memory and is lost when the box is re-started.

[captmkj]

Got my update to 0xE3 this morning at around 4 am. First thing I noticed is my caller-id stopped working. It says contact my local phone company to activate the service. It works fine on all my phones and it worked yesterday on both my hr-20-700s. Oh well, maybe this latest software will fix the problem of auto deleting recorded programs when it loses a signal during a rain shower. I'll keep my fingers crossed.

[gcisko]

Searching for SAT 2 still (sometimes) appears. Got 0xE3 this morning at 4am. East Coast. My "To Do" list kind of messed up.

Did you try doing a manual red button reset? Things were iffy on some of my previous software updates and the reset would seem to settle things down.
Anyway as far as I know it should not hurt.

[PoitNarf]

Searching for SAT 2 still (sometimes) appears. Got 0xE3 this morning at 4am. East Coast. My "To Do" list kind of messed up.

As always, the more information you can provide about the problem, the more likely D* will be able to fix it. "Kind of messed up" is a little vague, don't you think? ;)

[axiom]

Stars vs. Blackhawks game recorded last night on 643. It's a 2 and 1/2 hour scheduled recording that I add 30 extra minutes to. I watched it about an hour or so behind. After 2 hours on the timeline there are no more ticks showing. The first 2 hours have one every 15 minutes. Checking the recording again this morning shows the same problem, so I guess the ticks are somehow imbedded in the recording instead of time based.

[mooniac]

Searching for SAT 2 still (sometimes) appears. Got 0xE3 this morning at 4am. East Coast. My "To Do" list kind of messed up.

As for the Searching message, I got this again this morning as well. Instead of doing a reset, I went in and viewed the signal strength for all the sats and when I left that screen, the message was gone. Quicker than a reset and not waiting for the guide to reload :)

[Davenlr]

Since D* watches here...

Ive patiently waited, as I know they have other problems, but they seriously need to update the remote codes for current HDTV sets. I have a Poloroid. That manufacturer isnt listed at all. Neither is Visio (Sams Club) which I dont have, but see lots being sold.

While the manufacturer "Hello Kitty" is cute, Id sure like to be able to change inputs on my monitor without having to pick up another remote.

[Earl Bonovich]

Check the RC32 remote thread in the general forum.

There is a website where you can lookup codes to see if your TV is listed, and if you maybe need the newer remote.

[mikenpamela]

HDMI Issue Did not work out of the box - received latest update and no luck. BLACK screen No Audio Component working great.

I do have a question... when testing to see if HDMI is working correctly should I reboot TV? disconnect component?

I rebooted the HR20 after update.

Toshiba 42H83

[pappys]

Check the RC32 remote thread in the general forum.

There is a website where you can lookup codes to see if your TV is listed, and if you maybe need the newer remote.

I have a Polaroid in my kitchen and I have tried that website, with no luck. FYI.

[davidord]

I do think that both are much faster. After my software up date this morning I am having an issue with it recording one channel and switching to another channel. Right now I am recording 1 program and it will not let me change the channel. it tells me that both turners are in use but then i go the List there is only one program recording. When I try to change channel it shows the program i am recording and the other program says "title not available" and I can't go to that channel. this happening to anyone else?

I had this on the last update, so I rebooted and it fixed the problem.

[911medic]

Ok, now at 0xE3, and...

Same issue still present. :mad:

Yet another cut-n-paste from the previous software releases' "HDMI Issues" threads:1) HDMI output causes my TV to recognize ALL programming as 16:9, even if it is SD 4:3. When this happens, my TV's "16:9 Enhanced Mode" kicks in, compressing the output (even if 4:3 content) to widescreen format. You can read about this feature my TV (and I'm sure many other Sony's) has at the bottom of page 7 and on page 59 of the manual, which you can download here (http://www.docs.sony.com/release/KV32HS420rev.pdf), if you like. Using component cables resolves the issue, and 16:9 Enhanced mode only kicks in for widescreen content, as it's supposed to. The HR10-250's HDMI output works just fine with this feature, using the same cable with the same TV.
2) Sony KV-32HS420 32" CRT (unknown firmware).
3) Occurred in initial release version, as well as 0xCC, 0xD1, 0xD8, and 0xDC.
4) No change in this version.I even tried disconnecting the HDMI cable during the whole software download/rebooting process, then reconnected it after everything was up and running again. No change.

Here are a couple of (bad, sorry!) pictures to demonstrate the problem.

First, a standard definition channel displayed via component input. It shows in proper 4:3 aspect ratio:
http://img237.imageshack.us/img237/6235/dscf0001uj5.th.jpg (http://img237.imageshack.us/my.php?image=dscf0001uj5.jpg)
Next, the same channel displayed via HDMI input. It has caused the "16:9 Enhanced" mode to kick in, so the TV outputs only a 16:9 image onto the screen:
http://img242.imageshack.us/img242/1729/dscf0002us8.th.jpg (http://img242.imageshack.us/my.php?image=dscf0002us8.jpg)
As you can see, the (correct) 4:3 image has been vertically "squished" into 16:9, as the TV is seeing the HDMI signal from the HR20 as widescreen, even though it's not.
-----------------------------------------------------------------------------------------------------------

I'm beginning to wonder if I'll ever have HDMI capability w/this box... It wouldn't be so frustrating if it hadn't worked just fine w/the HR10. Why it would work with an older model and not a new one...arrrrggghhh!
At least component works.

[soccercoach61]

I got the update at 3:43am this morning. I decided to try playback of a Discovery HD Theater program (mpeg-2) that i could not play prior to this update. It seemed to work great until about 50 minutes into the play. The screen became jerky and blacked out, the audio came and went, and I thought "crap, still won't make it through." Prior to the update, I could only make it in about 10 minutes before it would just hang and stop.

I decided to hit FF and see if it would clear up. Suddenly on the screen appeared a message from DirecTV stating "No need to call us. We are aware of the problem with this channel and are working to resolve" (paraphrasing). LOL! The problem was with the broadcast and the recording reflected it. Once the channel came back online, it was flawless to the end.

I have Native=ON and have noticed that the speed to switch channels seems to have improved, and if the channel is broadcast at the same resolution, the switch is very fast.

I did have the TV-MA and Movie X blocked that others have experienced. Can't really comment on the satellite issue as I've only had the update for about 8 hours so far.

-Chuck

[bonscott87]

Got the update. No problems so far. I didn't have any FFW issues before since I don't have MPEG4 locals yet.

Native mode - Gave it a try again. It is indeed a lot faster. BUT it still does format cycling when it doesn't need to.
At last half the time when going from HD to HD channel it cycles all the formats (I have only 480i and 1080i chosen).
Going from HD to SD or SD to HD is much faster, I like it.
SD to SD in my limited tests didn't seem to do any format cycling so that is really an improvement.

But the HD to HD format cycling for no reason is very, very annoying and just not needed. If it does this during Sunday Ticket tomorrow then Native will be shut off again.

But Native formatting is a minor issue at best vs. any other issues.

[hdtvfan0001]

So far....0xE3 working perfectly. All programs recording as scheduled....playback perfect....remote buttons work right.

It looks like the issues now seem to be narrowing alot to HDMI for certain manufacturers.

This HR20 is working mighty fine!!! :)

[RAD]

I had audio set to Dolby Digital and was watching a program in DD5.1. I went to the audio setting and turned off DD, that worked. I then changed the setting back to DD on but the box did not change back to DD, it stayed in PCM. I changed audio back to DD off and I was then getting DD 5.1 audio again. The setting is now out of sync with what the box is actually outputting.

[PoitNarf]

Native mode - Gave it a try again. It is indeed a lot faster. BUT it still does format cycling when it doesn't need to.
At last half the time when going from HD to HD channel it cycles all the formats (I have only 480i and 1080i chosen).
Going from HD to SD or SD to HD is much faster, I like it.
SD to SD in my limited tests didn't seem to do any format cycling so that is really an improvement.

But the HD to HD format cycling for no reason is very, very annoying and just not needed. If it does this during Sunday Ticket tomorrow then Native will be shut off again.

But Native formatting is a minor issue at best vs. any other issues.

I noticed about the same, but I have had Native mode on since I first got my HR20. SD to HD or vice versa does seem quicker, although I never timed it. HD to HD doesn't feel like any noticeable timing improvement to me. I am still unclear as to why it does all that format cycling when it should know what format the channel is in and just go directly to that. Perhaps it is HDMI handshaking causing it to guess which format to goto?

[bonscott87]

I noticed about the same, but I have had Native mode on since I first got my HR20. SD to HD or vice versa does seem quicker, although I never timed it. HD to HD doesn't feel like any noticeable timing improvement to me. I am still unclear as to why it does all that format cycling when it should know what format the channel is in and just go directly to that. Perhaps it is HDMI handshaking causing it to guess which format to goto?

Just to note I am connected via component, my TV has no DVI or HDMI ports.

I have nothing to back up this theory but I have one:
If the channel change doesn't happen fast enough, i.e. the channel doesn't tune in within a couple seconds it starts format hunting because it didn't have a signal at first. If the new channel comes in right away in an instant then there is no format cycling (assuming same format). Since it seems the HD channels take a bit longer to "come in" with a picture that could be why it cycles so much. Also could be due to channels like ESPN are actually 720p.

[Italfra1]

Got the update. No problems so far. I didn't have any FFW issues before since I don't have MPEG4 locals yet.

Native mode - Gave it a try again. It is indeed a lot faster. BUT it still does format cycling when it doesn't need to.
At last half the time when going from HD to HD channel it cycles all the formats (I have only 480i and 1080i chosen).
Going from HD to SD or SD to HD is much faster, I like it.
SD to SD in my limited tests didn't seem to do any format cycling so that is really an improvement.

But the HD to HD format cycling for no reason is very, very annoying and just not needed. If it does this during Sunday Ticket tomorrow then Native will be shut off again.

But Native formatting is a minor issue at best vs. any other issues.

Can someone help me? Earl? Anyone. Sorry if this is posted in the wrong place. I recieved the new software yesterday at 4.17am. FF seems to be working fine. I'm running an HDMI cable from my DVR to TV and an optical cable from my DVR to my Marantz reviever. Here's my problem. While I'm watching either an HD live program or an HD recorded playback my DVR stops taking commands from the remote. I'll watch 15 minutes of a program and then go to hit pause or something and nothing. The audio and video keeps playing but the remote won't work. I have the remote set to RF. Could that be the problem? This seems to happen on my HD channels 70 - 79, not my local HD channels. I even changed batteries in the remote, didn't help. Thanks.

[andrens]

Earl (neighbor of mine):

Has there been known issues with the unit not powering up? I've had this problem since the d update. I had it again today with the new update. Reset fixes it, but had to do on average of every two days. Today was a banner day and have had to do it twice already (this, with the new software downloaded). Last time today when I did reset, unit was recording. After reset it started recording again, but earlier content from that recording was not there. Any ideas?

[jlancaster]

I do think that both are much faster. After my software up date this morning I am having an issue with it recording one channel and switching to another channel. Right now I am recording 1 program and it will not let me change the channel. it tells me that both turners are in use but then i go the List there is only one program recording. When I try to change channel it shows the program i am recording and the other program says "title not available" and I can't go to that channel. this happening to anyone else?

This is not a new or mpeg 4 issue. I've had this problem twice no mpeg4 here. Red button reset fixed it for me. Good luck and so far I like the upgrade...seems faster.

[jba115]

Got it this morning. Hope this is not a silly question, as I'm a 5 yerar vet of HD and D*Tivos, but only a week into HR20ness. Do I need to do some sort of reset for the update to take hold? I've noticed the "x" has disappeared from the 1,2,3, so I'm guessing it's in place, since I believe this is new.

[HolyBuckeye]

i have directv guy here now. he re-forced the download and the machine is at the screen where it says startup complete and preparing to acquire sat info, etc.

he says if it doesnt take the download, then it means it is a faulty receiver. i gotta think that is his way of not doing work. do you agree?

[jgriffin104]

The B-Band Converters seem to have a rather high failure rate, and some folks have reported that removing them solves various reception problems ("Searching for signal", etc). They're not actually needed yet, but will be required when additional Ka-band satellites go active early next year.

Thank You.

I've been fighting the searching for signal on 1 and then 2 then back to 1 ,ETC.
I just took both B Band converters off and I have two signals now.

John Griffin

[Deevan]

MP4 playback issues on all locals EXCEPT WFTV -9 Orlando have subsided.

But then another issue corpped up, it looks like NBC and CBS are playing at 15-20 FPS, rather than 30. Weird.

[kuntakintay]

Missed recording today. The new this old house hour, 9am AZ time, PN8 (pbs non hd over satelite). Local zip code 85087. Shows as cancelled in history and there was nothing else taping, series link is set to both. :(

[matto]

Just another confirm that the FF freeze issue seems to be resolved, as well as the image quality during FF/REW is back to normal. Thanks D*!

[Capmeister]

Missed recording today. The new this old house hour, 9am AZ time, PN8 (pbs non hd over satelite). Local zip code 85087. Shows as cancelled in history and there was nothing else taping, series link is set to both. :(

Uh oh... you have one of those HR20s that uses TAPE! ;)

[Radio Enginerd]

This is probably a documented bug but I'll put it down in this thread since this is the first time I've had it happen.…

1. Watched a SD recording (recorded prior to recent SW upgrade).
2. Recording finished on its own, HR20 asked me if I wanted to keep it or delete it. I chose to delete it.
3. Returned to the MyVOD List, recording still appeared in the list.
4. I chose the recording in the list and went to the summary page and clicked play.
5. Recording was black (as expected), no video and no audio. Was not able to FF and/or Slip.
6. Pressed STOP and was returned to the summary screen for the recording again and chose to delete it again.

I will say this, I was RATHER impressed that I didn’t freeze the box up and I was expecting it to reboot itself, BUT it didn’t. HOOOOORRRAAAAYYYY

Seems like a sync issue between databases on the HR20. Minor issue IMO opinion but one I’m sure DTV will want to fix.

[farjo08]

The new update still has a problem with recording sports programs from the subscription packages (Center Ice). Same problem as before:

1) If the HR20 goes to start the recording before they start the video stream it does not record anything, goes to history and shows as deleted.

2) If the HR20 starts the recording when there is a video stream it will record until the moment the video stream stops - then it deletes the recording.

This is the most frustrating problem I have seen with the HR20 since getting it last week. I can deal with the other minor glitches but when it fails to record a program that is just unacceptable.

You can also reproduce this by tuning into a game in progress and hitting the record button. As soon as they stop the video stream the recording gets deleted.

Earl - Any chance you can influence DTV to look into this?

[litzdog911]

This is probably a documented bug but I'll put it down in this thread since this is the first time I've had it happen.…

1. Watched a SD recording (recorded prior to recent SW upgrade).
2. Recording finished on its own, HR20 asked me if I wanted to keep it or delete it. I chose to delete it.
3. Returned to the MyVOD List, recording still appeared in the list.
4. I chose the recording in the list and went to the summary page and clicked play.
5. Recording was black (as expected), no video and no audio. Was not able to FF and/or Slip.
6. Pressed STOP and was returned to the summary screen for the recording again and chose to delete it again.

I will say this, I was RATHER impressed that I didn’t freeze the box up and I was expecting it to reboot itself, BUT it didn’t. HOOOOORRRAAAAYYYY

Seems like a sync issue between databases on the HR20. Minor issue IMO opinion but one I’m sure DTV will want to fix.

I've seen this bug sometimes. I think that if you exit the MyVOD List and then return to your MyVOD List, that recording will be gone. For some reason that list display doesn't always update properly until you exit and return to it.

[Wildcat_1]

Mine was updated this morning at 2:44 in Colorado. Looks good so far

[Ed Campbell]

I'm enough of a fan to question my subjectivity -- but, everything seems to click along a wee bit faster. I set the box up so the reboot would be a "component reboot" when I went to bed, last night. Even turned off the Blue Eye; so, walking down the hall into the living room, I could see if there had been a reboot.

Plugged the HDMI back in and running smooth as ever. Of course, I only had 1 hiccup over the course of the last cycle.

Don't mind folks working out the mpg4 bugs before we get it here -- rumor says before Xmas -- but, I really only need OTA for locals, anyway. [was that a subtle enough plug?]

Download was 2:45 AM, MDT.

[gcisko]

I had a recording of Battlestar Galactica I was going to watch this morning. But I thought I would look at some of the new features and try out recording and trick play stuff. All the trick play stuff seemed fine. I looked at the parental controls and made sure everything was set to green (allow). I go back to my list and see that there is no Battlestar Galactica any more. I am certain I did not delete it. The history said it was recorded at 8pm last night and has been deleted.

I even tried a red-button reset hoping that it would return. Nothing...

Other than that everything is fine and I am using HDMI 1080i crop for my format.

[nhlfan79]

I'm having new errors with this version of the software. The FF bug is fixed, but I'm getting occasional 2 to 5 second audio dropouts on MPEG-4 locals (only heard it on CBS so far). It's once every 5 to 10 minutes or so. I'm using component outputting at 480i to a SD 4:3 Philips tv. The gaps also occur during replay.

[jba115]

Watching Mich/Iowa on Ch7 (ABC) MPEG 4 and the screen is split in half and reversed -- left on right, right on left. National WABC feed is fine. Started fine, then this happened. Bizarre.

[Earl Bonovich]

Can someone help me? Earl? Anyone. Sorry if this is posted in the wrong place. I recieved the new software yesterday at 4.17am. FF seems to be working fine. I'm running an HDMI cable from my DVR to TV and an optical cable from my DVR to my Marantz reviever. Here's my problem. While I'm watching either an HD live program or an HD recorded playback my DVR stops taking commands from the remote. I'll watch 15 minutes of a program and then go to hit pause or something and nothing. The audio and video keeps playing but the remote won't work. I have the remote set to RF. Could that be the problem? This seems to happen on my HD channels 70 - 79, not my local HD channels. I even changed batteries in the remote, didn't help. Thanks.


Does the problem exist when you connect via component...
I am just wondering if something with the HDMi conneciton is causing it to loop internally.

[Earl Bonovich]

Watching Mich/Iowa on Ch7 (ABC) MPEG 4 and the screen is split in half and reversed -- left on right, right on left. National WABC feed is fine. Started fine, then this happened. Bizarre.

I would have a really hard drive believing the HR20 is doing that... I would have to think that is either an encoding issue by the local affiliate... or something is just freaked out on the TV.

Did it go away yet?

[Earl Bonovich]

I'm having new errors with this version of the software. The FF bug is fixed, but I'm getting occasional 2 to 5 second audio dropouts on MPEG-4 locals (only heard it on CBS so far). It's once every 5 to 10 minutes or so. I'm using component outputting at 480i to a SD 4:3 Philips tv. The gaps also occur during replay.

If the gaps occur when replaying...

The it could be the broadcast... as I can't see the HR20 randomly dropping the audio at the same points. So it could be something with the broadcast, and decoding the encoded audio.

[Earl Bonovich]

Earl (neighbor of mine):

Has there been known issues with the unit not powering up? I've had this problem since the d update. I had it again today with the new update. Reset fixes it, but had to do on average of every two days. Today was a banner day and have had to do it twice already (this, with the new software downloaded). Last time today when I did reset, unit was recording. After reset it started recording again, but earlier content from that recording was not there. Any ideas?

Is it a problem where the unit can not come out of Standby?

If so, then yes... they are aware of it, but they have not identified a source for it as it is so sparatic.

The only work around is to leave the unit "ON" and don't put it in standby mode.

[rdowdy95]

Looks good so far, trick plays appear to work much better. It is too early to tell if the problems with lost recordings with partial recording messages is solved, we will need to run for a few days to see how well it works.

One positive thing was the recording of the Daily Show and Colbert that were made yesterday and were unwatchable for some reason (black screen when played with a negative time code in the play bar, this is first time I experienced that on a SD recording). Both played after the new code downloaded.

I am hopeful, but based on the last few versions I am cautious, it needs to run for a few days before I have an opinion on the quality of this release.

I always try to do a stop and keep to get a partial recording of something each update. I am going to quit doing it though. My sex and the city partial recording popped up in the list today. The lost recordings aka partail stop and keep recordings always show up when you do a red button reset. They need to fix this and the pink arrows and I will be happy with this box.

[Justinto]

My HR20 started the download process one hour ago and the screen switched to the downloading 0% and has stayed there but numbers in the left top corner change. How long will it take to download. I would like to watch TV in a few hours.

If it just hangs there, should I reset the box?

[Earl Bonovich]

My HR20 started the download process one hour ago and the screen switched to the downloading 0% and has stayed there but numbers in the left top corner change. How long will it take to download. I would like to watch TV in a few hours.

If it just hangs there, should I reset the box?

The proess should only take about 10 minutes tops.

Don't turn the box off, but if you can... switch the sat signal feeds.

[vote4pedro]

No audio or video over HDMI each time I turn on TV. After resetting the DVR then the audio and video come on.

TV model: Pioneer pdp 5070

[UncD2000]

Everything seems to be working fine here after the overnight update. I guess I
can start recording from WBBM-DT (CBS) and WMAQ-DT (NBC) now. Those were the only channels that were having FF & REW problems for me.

I'll be very pleased if OTA activation goes as well, especially if it enables the recording of three simultaneous programs. The HR20 is already my favorite of
the five HD DVRs I have used (LG 3410A, Sony DHG-250, Moto 6412, HR10-250
are the others). My dream scenario is that the HR20 records 3 programs while allowing live viewing via the 2nd OTA tuner.

[munangst]

Skip to Tick Forward: Hold FF for 3 seconds
Skip to Tick Reverse: Hold RW for 3 seconds

I haven't been able to get this to work with the remote (RC24) in RF mode. Does it only work with the IR remote?

[F1Fan]

As always, the more information you can provide about the problem, the more likely D* will be able to fix it. "Kind of messed up" is a little vague, don't you think? ;)

Sorry. Should read: "To Do list for today were gone". Seems to re-appear.

[Earl Bonovich]

I haven't been able to get this to work with the remote (RC24) in RF mode. Does it only work with the IR remote?

It should... I've never tried it in RF mode

[F1Fan]

i have directv guy here now. he re-forced the download and the machine is at the screen where it says startup complete and preparing to acquire sat info, etc.

he says if it doesnt take the download, then it means it is a faulty receiver. i gotta think that is his way of not doing work. do you agree?

I'm not sure it that's the case, but the advance tech said the same when my unit refuse to do the forced download. He scheduled me for a swap on 11/03, went to local BB instead to exchange.

[etaggart]

HDMI Issue

With 0xE3 which I downloaded on 10/20 @ 8:07pm EDT in Maine.

Snow on screen when starting up with Sony Grand WEGA KF-42WE610. The only way to resolve is to press the resolution button on the receiver itself. Using the format button on the remote does not work. I have the HR20 connected with an HDMI to DVI cable.

[Peapod]

I'm having new errors with this version of the software. The FF bug is fixed, but I'm getting occasional 2 to 5 second audio dropouts on MPEG-4 locals (only heard it on CBS so far). It's once every 5 to 10 minutes or so. I'm using component outputting at 480i to a SD 4:3 Philips tv. The gaps also occur during replay.

This is a current problem with the broadcast in Atlanta, and is unrelated to the HR20. It's happening OTA, too.

[RunnerFL]

Is it just me or is the issue with the last frame of the last recording you watched showing up when you go to play another recording back?

I'm experiencing it with SD, Mpeg2 and Mpeg4 recordings thru both Component and HDMI.


For example:

Watched BSG last night, after 0xE3 was installed. Finished watching BSG and went to watch an episode of Weeds. Before Weeds started I saw the very last frame of the BSG recording.

[Malibu13]

Is it just me or is the issue with the last frame of the last recording you watched showing up when you go to play another recording back?

I'm experiencing it with SD, Mpeg2 and Mpeg4 recordings thru both Component and HDMI.


For example:

Watched BSG last night, after 0xE3 was installed. Finished watching BSG and went to watch an episode of Weeds. Before Weeds started I saw the very last frame of the BSG recording.

Were they on the same channel? or should i have said, were they recorded on the same channel?

[fmarullo]

I was switching between the Notre Dame (Local NBC Standard definition) and CBSE HD - Channel 80. Everything seemed fine - I changed between the two numerous times. At some point I lost the FF / RW/ Pause - all the DVR funtions. I hit the record button as I wanted to record the end of the ND game - it started to record - and the history slider appeared. When the recording ended (it hought I was recording "wheel of furtune" as the game ran long). I still had no DVR functions, so I went to the VOD menu and picked wheel of fortune - which was the Notre Dame game - I got a black screen. I could not get the dvr functions back - i tried all the usual tricks to no avial.

On a side note - My weather - zip code and cities were all reset by the upgrade. I was there before resetting.

After all of the above I hit red reset once on the front.
I wish I could narrow down how I lost the DVR functions - in the past week it has performed really well and I was thinking maybe things were looking up.

Lastly - I had no idea there was a software upgrade unitl I came to this board a half hour back - it was installed at 3:44 AM.

[RunnerFL]

Were they on the same channel? or should i have said, were they recorded on the same channel?

Uhh, no. BSG is on Sci-Fi in SD and Weeds is on Showtime in HD.

[tfederov]

Well, I was getting ready to watch the soon-to-be World Series Champion Detroit Tigers (I had it planned to record) and the screen went blank. I thought I remembered if there were two shows being recorded that I would have a black screen. No biggie. I go into my VOD, pick the game, and it rebooted! The whole time this is going on, my yellow record light is still on. What gives?

[rlockshin]

Can someone give us all of the tricks for the HR20-700?I have seen bits and pieces. A complete list and how to use them would be great for all

[tfederov]

Check out the sticky on the front page of the HR20

http://www.dbstalk.com/showthread.php?t=67933

lol, litzdog911 beat me to the link!

[litzdog911]

Can someone give us all of the tricks for the HR20-700?I have seen bits and pieces. A complete list and how to use them would be great for all


http://www.dbstalk.com/showthread.php?t=67933

[dvrblogger]

Got 0xE3 last night. Yesterday evening I noticed that one of my series links (Law & Order on Mpeg4) was not recording. Looking at the guide there was no "R". Looking in history it said recording was "cancelled". I went back to the guide and tried to re-establish the series link. One press of the record button gave me an "R" and the second press cancelled the "R". Could not set up a series link so I gave up. This morning with the new software 0xE3 installed I went back into the guide to see if I could set up that series link and found that it was back all by itself. The not being able to set up a series link and disappearing series links had always been an intermittant problem. Hoping its now solved. :hurah:

This is usually a problem after a reboot. It can take many hours til all of the series info populates the guide.

[Davenlr]

Uhh, no. BSG is on Sci-Fi in SD and Weeds is on Showtime in HD.

Mine does that to. Looks like they are not clearing the frame buffer before starting the new content.

[JokerStick]

Received the update here in MD early this morning (4am). So far, better overall performance, but note the following:

FF 1x in "live" mode is slower (and better) than FF 1x on recorded shows. FF 1x was so fast on my replay of AL vs. TN football it was unusable.

Also, been noticing "jerky" motion on my HD locals; it's just not smooth; doesn't matter if it's live or recorded. This seems to be mostly on live sports, versus pre-recorded programming.

Picture quality on CBS 13-WJZ was outstanding yesterday, but don't think they have hit the Baltimore market on the MPEG-4 improvement path yet.

Question: Why does the "arrow" in playback or FF mode sometimes turn pink, and sometimes it does not?

[RunnerFL]

Mine does that to. Looks like they are not clearing the frame buffer before starting the new content.

That was my assumption as well. It happens when going from Live TV to a recording as well.

They fixed this like 2 updates ago, looks like the broke it to maybe fix something else.

Not life changing, it's something I can live with for now but I wanted to make sure I wasn't just imagining things.

[RunnerFL]

Question: Why does the "arrow" in playback or FF mode sometimes turn pink, and sometimes it does not?

That's a bug that D* is aware of.

[Stevesdigi]

I am happy to report that after the 0xe3 update (got it Saturday @ 4 a.m. in Florida) they seem to have solved the local network CC problems. Just watched an NBC HD program (Kidnapped) and the playback was excellent and the CC text was nearly flawless - before today all I ever saw on NBC was garbled CC text and many times no CC at all. And the pixelated FF problem seems to be solved as well, it was smooth sailing 3x over the commercials. I just hope the next update doesn't "undo" the improvements. Way to go software guys, keep up the good work!

[crabtrp]

First off, this release is a vast improvement. I have had two issues...

- Someone called me on the phone and the unit turned off. I have tried to duplicate this and cannot.
- On live TV tonight I tried to use the holding the FF down for 3 secs to jump forward and it jumped back. Unfortunately holding REV also jumped back so I had to endure the 3 speed FF (we need 4 & 5).

[mikeny]

I am happy to report that after the 0xe3 update (got it Saturday @ 4 a.m. in Florida) they seem to have solved the local network CC problems. Just watched an NBC HD program (Kidnapped) and the playback was excellent and the CC text was nearly flawless - before today all I ever saw on NBC was garbled CC text and many times no CC at all. And the pixelated FF problem seems to be solved as well, it was smooth sailing 3x over the commercials. I just hope the next update doesn't "undo" the improvements. Way to go software guys, keep up the good work!

Well, unfortunately CC is VERY garbled on 'The Bourne Identity' on CBS 2 NY mpeg-4. Switching over to Channel 80 mpeg-2 HD, it's ok.

[hasan]

Everything seems to be working fine here after the overnight update. I guess I
can start recording from WBBM-DT (CBS) and WMAQ-DT (NBC) now. Those were the only channels that were having FF & REW problems for me.

I'll be very pleased if OTA activation goes as well, especially if it enables the recording of three simultaneous programs. The HR20 is already my favorite of
the five HD DVRs I have used (LG 3410A, Sony DHG-250, Moto 6412, HR10-250
are the others). My dream scenario is that the HR20 records 3 programs while allowing live viewing via the 2nd OTA tuner.

Everything we are being told from the "inside" is that the manual is wrong, and that the maximum simultaneous records is/will be 2, period.

2 OTA
1 Sat, 1 OTA
2 Sat

That's it.

So, don't get your hopes up, it is not in the cards.

[LameLefty]

Nashville MPEG4 locals look pretty good - I couldn't care less about OTA. That would be just another antenna to buy, to cable properly and to worry about. The only new feature I'm interested in is dual-buffers, when and if. Being able to easily flip back and forth between two programs and trick-play forward and back is addictive to a long-time NFLST subscriber like me. I can learn to live without it but I'd love to not have to.

[Monty23]

This is usually a problem after a reboot. It can take many hours til all of the series info populates the guide.

The unit had not been reset since the last update. Hope its fixed now with new software update.

[PoitNarf]

Seems that I found a bug with the prioritizer. I was moving some of my SLs around and in the process of doing that, I found one that I wanted to delete so I pressed dash twice. The SL deleted successfully, but as a result the prioritizer reset itself. The order of shows went back to the way it was before I started moving things around.

[JLove336]

What is the improvement to the 30 second slip? Just that it goes faster or what?

[cottonchopper]

I just encountered a strange problem with the new update. I left home and turned off my entire setup via the remote. I was watching a recorded program at the time and I just hit "Off" on my remote (I didn't stop the recording and all the sound and everything acted like I expected).

When I returned home seven hours later, I had sound coming from my living room (which freaked me out a bit). Upon further investigation there were NO blue lights anywhere on my HR20, but it was playing sound from NIK1. Before I turned on power via the RC24 remote, I used my base TV remote to turn on the TV and switch through all the video modes for the TV, there was no video at all. But my Yamaha RX-V650 receiver was playing sound from the HR20 (that is the only component hooked up to it).

When I turned on power to the HR20 unit, I had 90 minutes recorded in the buffer from NIK1 and everything seemed to be in order.

Just wondering if anyone else has experienced anything similar with this update.

D

[Earl Bonovich]

Seems that I found a bug with the prioritizer. I was moving some of my SLs around and in the process of doing that, I found one that I wanted to delete so I pressed dash twice. The SL deleted successfully, but as a result the prioritizer reset itself. The order of shows went back to the way it was before I started moving things around.

Yah... that is a known issue...
Basically it doesn't "save" the list until you leave the prioritizer..
So doing one of those fuctions.... performs the action, then reloads the buffer.

[Earl Bonovich]

What is the improvement to the 30 second slip? Just that it goes faster or what?

There where cases where the 30s just wouldn't do anything...
And would continue to que up...

[nhlfan79]

This is a current problem with the broadcast in Atlanta, and is unrelated to the HR20. It's happening OTA, too.

Thanks. That's helpful. I'm always getting funky audio during their SEC game broadcasts.

[WolfpackSully]

The new update seemed to be working great. I set the my HR20 to record the second half of the Notre Dame game (extended 30 minutes) and the second half of the BC vs. FSU game (also extended 30 minutes) - both MPEG4 channels. Family and I went out…

After returning home I decided to record the second half of the Clemson vs. Tech game (ESPN HD, but I don't believe MPEG4?) while I watched the end of the Notre Dame game. All was working well. I was 3 >> through the commercials, with no problem. After viewing 15 minutes or so, the picture and sound started to lock up. I was able to finally get it to play some more. I watched more of the game and then it locked up. I could only get control back via the red button. I was finally able to watch the end of the recording, but not while the DVR was recording. Also, I do not believe the programming was extended - unless that game went exactly 30 minutes long.

Next, I tried watching the end of the FSU game while the DVR was recording an SD program. Same deal: after a while the recording locked up. I was able to get back to the list a few times, but whenever I tried to go back to the recording, I was asked if I'd like to delete the program! I could not view again without a reboot. I did use the 3 >> numerous times. The last time I tried viewing this game and it locked up, I was able to get back to the "list," but the small viewing screen (upper right) turned grey and the whole system seemed to lockup. I rebooted the box and went to bed.

This AM I tried to watch the game and other recordings again. No matter which program I selected (pre upgrade, post upgrade, etc.) I saw a frame from the FSU game and was asked if I would like to delete the program! I reboot via the menu and was able to get back to the FSU game. I watched until "would you like to delete this program?" came back up. I assume the recording was finished and was not extended - 9 minutes were left in the game! All other recordings seem to be currently working.

Argh...

Sully

[mikeny]

Perhaps this is a bug:

At 11:10 PM, I went to check the sat strength and I was warned that "this action conflicts with the scheduled recording of SNL".

..but SNL was not supposed to start until 11:30 so why the warning?

I chose to check the SAT strength anyway and sure enough, the SNL recording was removed from the ToDo List, (although it was there for next week).

Next I went to SNL in the guide, where SNL was marked with that scary Series Link confilct icon and I manually seclected the reording.

I checked the ToDo again. It came back but it didn't have the Series Link marks, as you would expect because it was now a manual selection.

The next time I checked it in the ToDo List it WAS marked with the Series Link icon.

In short,

1. It shouldn't look to cancel a scheduled recording 20 minutes from when you want to check the SAT signal.

2. Manually selecting a recording which was originally a Series Link gets the Series Link icon again but only after exiting and revisiting the ToDo List.

[hasan]

Well, unfortunately CC is VERY garbled on 'The Bourne Identity' on CBS 2 NY mpeg-4. Switching over to Channel 80 mpeg-2 HD, it's ok.

CC, which has been awful on all channels since the first release, was much better on MSNBC last night. I don't know if it represents an actual improvement or just luck, but up until last night I had not been able to watch CC on any channel. I'll do some more testing today.

[MasMic]

Yay, FF and REW work well. No problems recording since the update. My family was starting to get on my case about the new box just before the update, so now hopefully they won't be lynching me anytime soon.

The issues I still have are syncing as the audio lags a 1/2 second behind the video I recorded last night. 2 SNL episodes (on HD one non-HD) both from the HD feed of NBC from Washington DC.

I also had a problem before and after the update. After FF through a recording, I got the message to "Keep" or "Delete". Before the update I kept trying "Keep" and the unit wouldn't take my command and I ended up deleting it. Also several programs my daughter had recorded before the update could not be played. She'd choose to play it and the message would come up to Keep or Delete and she couldn't choose Keep and ended up Deleting it, just like I did. Since the update, I tried waiting 2-3 minutes and finally I was able to choose "Keep" and the message went away (and Kept the recording as I wanted to).
Has anyone else had this problem?

Before the update I had partially recorded ER on Thursday night. The show is not listed in my VOD list, but it shows in my History list as a partial recording and does not show it as Deleted. I'm think I should maybe to a complete reset, but I'll wait to see if this happens to me again.

[Argee]

I tried to watch SNL recorded from last night and the unit locked up tight. Needed a red button reset.
I have had a problem thru a number of updates where I loose sond on all SD but keep the sound on HD. I am using dolby via optical. Is this a known bug?

[Argee]

Well I have tried three more times to watch this recording from last night and it locks the unit each time. I guess its delete time. Never had this problem before this last update.
recorded from mpeg 4 locals.

[EMoMoney]

Received the update here in MD early this morning (4am). So far, better overall performance, but note the following:

Also, been noticing "jerky" motion on my HD locals; it's just not smooth; doesn't matter if it's live or recorded. This seems to be mostly on live sports, versus pre-recorded programming.

Picture quality on CBS 13-WJZ was outstanding yesterday, but don't think they have hit the Baltimore market on the MPEG-4 improvement path yet.

I noticed the same here with the jerky motion. Although I disagree with the PQ for WJZ. I'm sure D* continues to work on the PQ with MPEG4 as by this time next year all HD programming will be in MPEG4. If they don't improve the PQ, they're in big trouble as many people here have pointed out that the MP4 PQ is not very good.

[WolfpackSully]

Watching various programs this am (HD & Non-HD, no MPEG4) and the remote seems a bit delayed while the pause, rewind, etc. funtion do not work. I have rebooted numerous times this AM. Menu reset fixed the problem, but for how long??

Sully

[redbirdruss]

Yesterday I recorded the World Series Game from Fox East Channel 88. I set the recording to end 1 1/2 Hours after the scheduled end of the program. For some reason the recording stopped at 9:15, 15 minutes before the end of the scheduled program.
Luckily I had my HR10 recording it as well so I didn't miss the last innings of the game.

[WolfpackSully]

Watched recording of The Office (MPEG4, NBC) recorded before the latest upgrade. Used 3 >> to skip through commercials. Had a couple freezes/stutters. At 22 minute mark the playback started skipping and froze. I could not get response from box. After a few minutes the box reset itself. After the reset I watched the remainder of the show without incident.

Sully

[Bajanjack]

Last night I recorded the Rutgers-Pitt game on ESPN2 and extended the 3 hour event by 1 1/2 hours. I started watching the program approx 3 hours after the start. When I did a ff-2x....and then hit "play" the screen would black out for several seconds-exactly the same thing that happens with "native on" when switching channels. This happened twice, the ff worked normally the rest of the time. Also, the program stopped recording after 3 hours and 10 minutes. When I hit play the orange bar was partially filled, but 4 1/2 hours showed as total time. Any thoughts?...anything I might have done when I started watching the program to have stopped the recording?

[fdeitz]

I am happy to report that after the 0xe3 update (got it Saturday @ 4 a.m. in Florida) they seem to have solved the local network CC problems. Just watched an NBC HD program (Kidnapped) and the playback was excellent and the CC text was nearly flawless - before today all I ever saw on NBC was garbled CC text and many times no CC at all. And the pixelated FF problem seems to be solved as well, it was smooth sailing 3x over the commercials. I just hope the next update doesn't "undo" the improvements. Way to go software guys, keep up the good work!

No luck here in the Washington DC area with CC problems. Local HD is still extremely garbled to the point of not being able to figure out the text if you can't hear what is being said. HBO HD still skipping lines of text, missing the last character at times in a line, and overwriting an existing line of text with a the new line.

Also, after the update, my disk drive is now sounding like it is seeking all the time, to the point of it being distracting in the living room with the TV off. It didn't do this before the update. I've tried resetting the unit twice but no improvement. Before 0xe3 the disk drive noise with the TV off (sitting far across the room from where the HR20 is located, it was barely noticeable - now it is VERY noticeable and rather annoying.

[Larry G]

I recorded three shows on Friday night. Close to Home, Men in Trees, and Numbers. Before I went to bed (2AM Sat morning) I checked MYVOD and all shows were there. Got up Saturday morning and went to MYVOD to watch one and Close to Home and Numbers were not there. Checked history and Close to home was marked as Partial and Numbers was marked as recorded and software download had occured @ 3:30 AM. I could not watch either show. I tried a red button reset hoping they'd come back. No Luck.

[f300v10]

I noticed the same here with the jerky motion. Although I disagree with the PQ for WJZ. I'm sure D* continues to work on the PQ with MPEG4 as by this time next year all HD programming will be in MPEG4. If they don't improve the PQ, they're in big trouble as many people here have pointed out that the MP4 PQ is not very good.

MPEG4 is not the problem. Remember that for HD locals, D* is receiving an already compressed to < 19.3 mbps ATSC MPEG2 signal done at the local station (that may also be multi-casting), then re-encoding it to MPEG4 before it is uplinked. When the national channels are switched to MPEG4 they will skip the MPEG2 step and go straight from a CBand feed to the MPEG4 compressed version. Our MPEG4 RSN (Fox Sports South and Turner South) games shown in MPEG4 have looked flawless because D* gets the signal without the MPEG2 compression.

Remember the MPEG4-AVC (which is the version of MPEG4 D* is using) can be used by both HD-DVD and Blu-Ray (along with VC-1 which is a Microsoft derivative of MPEG4). Given an high quality input MPEG4-AVC will generate an outstanding picture.

[LameLefty]

Okay - first (minor) glitches noted late last night and today: when watching live TV and pausing, resuming play several minutes later is a bit of a crapshoot as to where you'll start back. Sometimes it's from the exact paused point, sometimes it's at the current real-time spot in the program. I've tried pausing and resuming with the Pause button again, and with the Play button. Seems to make no difference about where you start back. This was on both a local MPEG4 HD channel (WTVF-5 Nashville, the CBS broadcast of the UT-Alabama game), as well as MPEG2 HD (ESPN HD just this morning watching The Sports Reporters). FF and RW is very smooth though. :)

[hasan]

MPEG4 is not the problem. Remember that for HD locals, D* is receiving an already compressed to < 19.3 mbps ATSC MPEG2 signal done at the local station (that may also be multi-casting), then re-encoding it to MPEG4 before it is uplinked. When the national channels are switched to MPEG4 they will skip the MPEG2 step and go straight from a CBand feed to the MPEG4 compressed version. Our MPEG4 RSN (Fox Sports South and Turner South) games shown in MPEG4 have looked flawless because D* gets the signal without the MPEG2 compression.

Remember the MPEG4-AVC (which is the version of MPEG4 D* is using) can be used by both HD-DVD and Blu-Ray (along with VC-1 which is a Microsoft derivative of MPEG4). Given an high quality input MPEG4-AVC will generate an outstanding picture.

Yes, good analysis, but with one caveat: bit rate. No matter how well MPEG-4 is implemented and sourced, if D* doesn't get the bit rate up, we will be stuck with HD-Lite. When the MPEG-4/HD Locals from D* are given sufficient bit rates to equal the OTA HD, then there's something to crow about. Until then, it just ramp-up time (and I'm NOT finding fault with that, just trying to put things into perspective).

The Gold Standard for comparison is OTA HD. When D* can equal it, they will have accomplished the goal. Until then, it's just HD-Lite.

[patsrule316]

Not sure if this is related to the ew software or not, but I have noticed one small issue lately. When I am watching a live program in real time and either pause or rewind, and then get to the point where I originally paused or rewinded, there is an artifact in the program. THat split second is no longer clear. Nothing major, but it seems to be happening every time, whether it is HD or not.

[dminches]

Yah... that is a known issue...
Basically it doesn't "save" the list until you leave the prioritizer..
So doing one of those fuctions.... performs the action, then reloads the buffer.

What is the point of the prioritizer unless you have a conflict (3 shows scheduled to record in the same time slot)?

[PoitNarf]

I guess I would classify this in the bug category. I recall it being said that if you have a First Run only SL set up, but the HR20 then schedules repeat showings of a First Run that when it came time to record it would just ignore it or overwrite the existing recording. This is not the case. Ever since the start my HR20 has always been scheduling the 12:35am showing of Conan as well as the 3:30am repeat of that same first run. I had been clearing these repeats from my todo list manually, but this time I left them in to see what happens. Instead of having recordings of every show this past week, I have 2 from Friday night, 2 from Thursday night, and 1 from Wednesday night.

I thought the HR20 would check some sort of episode id # or some other unique identifier to see if it had already recorded that show before. I am also completely baffled why this happens with some shows but not others. For example, I have a First Run SL set up for Southpark (which they repeat the hell out of during the week). Only that original showing of Southpark at 10pm on Wednesday shows up in my todo list. However, both the Daily Show and Colbert Report schedule themselves for just about every single repeat throughout the day. Most of my other SLs that I have set up for First Run record fine. American Chopper, Dirty Jobs, and Mythbusters, all of which are repeated like crazy on Discovery, never accidentally record a repeat at all.

Now that the FF bugs have been resolved, these scheduling annoyances are by far my biggest complaints with the HR20.

[Earl Bonovich]

What is the point of the prioritizer unless you have a conflict (3 shows scheduled to record in the same time slot)?


Because shows are not always in the same time slot.
The networks can move them arround with little to no warning.

Also, you can then but that third show as a conflict so it then record it at a 2nd air time.

[Earl Bonovich]

Perhaps this is a bug:

At 11:10 PM, I went to check the sat strength and I was warned that "this action conflicts with the scheduled recording of SNL".

..but SNL was not supposed to start until 11:30 so why the warning?

I chose to check the SAT strength anyway and sure enough, the SNL recording was removed from the ToDo List, (although it was there for next week).

Next I went to SNL in the guide, where SNL was marked with that scary Series Link confilct icon and I manually seclected the reording.

I checked the ToDo again. It came back but it didn't have the Series Link marks, as you would expect because it was now a manual selection.

The next time I checked it in the ToDo List it WAS marked with the Series Link icon.

In short,

1. It shouldn't look to cancel a scheduled recording 20 minutes from when you want to check the SAT signal.

2. Manually selecting a recording which was originally a Series Link gets the Series Link icon again but only after exiting and revisiting the ToDo List.

This isn't new to this software release, nor to the Plus Line of receiver.

Basically the unit looks for the next half an hour and tells you that you are performing an action that may interfear with this recording.

The unit has no way to know what you are planning or how long you are planning to do it. (you could be using the meter to re-allign your dish...)

From what I was told the background schduler most likely would have kicked back in and rescheduled the program.

Sure it probably should be changed not to cancel the program, but instead tell you that what ever you are doing now, may be ended by this recording in 20 minutes.

The piece with the Series link icon showing up later... that is just the background updater kicking in.

[Earl Bonovich]

I guess I would classify this in the bug category. I recall it being said that if you have a First Run only SL set up, but the HR20 then schedules repeat showings of a First Run that when it came time to record it would just ignore it or overwrite the existing recording. This is not the case. Ever since the start my HR20 has always been scheduling the 12:35am showing of Conan as well as the 3:30am repeat of that same first run. I had been clearing these repeats from my todo list manually, but this time I left them in to see what happens. Instead of having recordings of every show this past week, I have 2 from Friday night, 2 from Thursday night, and 1 from Wednesday night.

I thought the HR20 would check some sort of episode id # or some other unique identifier to see if it had already recorded that show before. I am also completely baffled why this happens with some shows but not others. For example, I have a First Run SL set up for Southpark (which they repeat the hell out of during the week). Only that original showing of Southpark at 10pm on Wednesday shows up in my todo list. However, both the Daily Show and Colbert Report schedule themselves for just about every single repeat throughout the day. Most of my other SLs that I have set up for First Run record fine. American Chopper, Dirty Jobs, and Mythbusters, all of which are repeated like crazy on Discovery, never accidentally record a repeat at all.

Now that the FF bugs have been resolved, these scheduling annoyances are by far my biggest complaints with the HR20.


Is that 2nd showing of Conan the same as the first?
Does it have the same guide data? (description).

It does check episode ID, and won't re-record an "episode' if it is already on the hard drive... if it can identify it as such.

[Praxis]

I had audio set to Dolby Digital and was watching a program in DD5.1. I went to the audio setting and turned off DD, that worked. I then changed the setting back to DD on but the box did not change back to DD, it stayed in PCM. I changed audio back to DD off and I was then getting DD 5.1 audio again. The setting is now out of sync with what the box is actually outputting.

I am experiencing the same problem. HR20 with HDMI cable to the Syntax Olevia TV, optical cable from the HR20 to a Samsung home theater. The Samsung says the sound is PCM when Dolby digital is selected on the HR20, it says the sound is Dolby digital when Dolby is turned off on the HR20. It is obvious to the ear as well.

A couple of other issues I am having are: when switching channels from HD to SD or from SD to HD, there is an annoying delay before the audio is heard. Sometimes there is an audio sync delay when the audio is finally heard.

My HR20 is set to native mode. When viewing SD channels, I sometimes get a thin line of artifacts at the top and/or bottom of the screen. Is this an HDMI issue? I did not have this problem when using the component cables. I noticed it after switching to HDMI cable. The recent software upgrade had no affect on this particular problem but, it did correct many of the other bugs previously noted.

Can any one advise about these issues?

[hdtvfan0001]

Can any one advise about these issues?
Your audio may not be resetting in the receiver, especially in an HDMI world, that happens with some equipment. Also, I have seen that having native on creates 100 times more problems than Native off. I also see little advantage to even using Native on, since you can select a "best match" resolution setting in setup for your particular HD set/device. I use DVI for video, and optical for audio, and have tunred off native from the getgo -- never had any such issues.

If it were me, try setting native to off, turn off the receiver and back on, and my guess is your problems go away.

[thekochs]

Your audio may not be resetting in the receiver, especially in an HDMI world, that happens with some equipment. Also, I have seen that having native on creates 100 times more problems than Native off. I also see little advantage to even using Native on, since you can select a "best match" resolution setting in setup for your particular HD set/device. I use DVI for video, and optical for audio, and have tunred off native from the getgo -- never had any such issues.

If it were me, try setting native to off, turn off the receiver and back on, and my guess is your problems go away.

I can confirm the same problem.....Native OFF.....I have both a HR20 and H20 running thru a switch. (Video Storm CSM42). I have component for video and optical TosLink for audio. My Native is set to OFF and I can set both the H20 and HR20 on same program....flip back and forth and the HR20 has the audio problem. FYI...I did take the switch out of the link and tried and HR20 was problematic...H20 solid.

Additionally, the HR20 gets intermitant crackles/noise for 5-10 seconds. I see the mainly on local HDs. There is a thread on this.
http://www.dbstalk.com/showthread.php?p=681888&posted=1#post681888

I have 0xE3 installed....which I think is big improvement over 0xDC....keep going D*.

[ktabel01]

I still seeing a brief display of the message when switching to a HD local. It doesn't happen al the time.

Still having this problem fairly frequently. HUGE pain in arse

[ktabel01]

Thank You.

I've been fighting the searching for signal on 1 and then 2 then back to 1 ,ETC.
I just took both B Band converters off and I have two signals now.

John Griffin

Anyone else tried this. Seems like something DTV needs to address with their choice of hardware

[PoitNarf]

Is that 2nd showing of Conan the same as the first?
Does it have the same guide data? (description).

It does check episode ID, and won't re-record an "episode' if it is already on the hard drive... if it can identify it as such.

Yes, the showings are exactly the same. Guide data seems identical to me.

[NFLnut]

Still getting the freezing, stuttering, lockups, just as bad, maye even worse, than the previous software!

Last night, I got home form being at my sister's surprise birthday party. Everyone there was more interested in college football (and that's USUALLY me) so I wasn't able to watch the World Series (the Cards are in, so this year I actually care!). I got home, fired up the TV and miracle of miracles .. the TV just happened to be on the local FOX affiliate. I REW back into the buffer and realize that I could at least watch the last inning! COOL! So I get back to the beginning of the buffer and the picture FREEZES! I try every trick play in the book, and different combinations, hoping that I can get it to unlock and play back. I even left it alone for ten minutes, hoping it would unlock itself. No luck!! I ended up having to "red button: RESET!"

Later, I tried to watch a movie on the ABC affiliate. SInce they loaded it with commercials, I paused it and went on to a couple of things I needed to do so that I could build the buffer and then skp commercials. I came back later, and nothing but 90 minutes of freezing, stuttering, and the rest of the nonsense! If it wasn't the original "The Longest Yard" which almost NEVER gets played anymore, I would have given up.

I'm sick of this! Can we just have a DVR that WORKS?!!!

[Greenbay4]

I apologize if this problem has already been brought up, but now since the update, my 6 second back button decides (occasionally) I need to go back 30 seconds. This happens with live or recorded programs. It has only happened with mpeg4 programs (so far).

[Davenlr]

My HR20 is set to native mode. When viewing SD channels, I sometimes get a thin line of artifacts at the top and/or bottom of the screen. Is this an HDMI issue? I did not have this problem when using the component cables. I noticed it after switching to HDMI cable. The recent software upgrade had no affect on this particular problem but, it did correct many of the other bugs previously noted.

Can any one advise about these issues?

The artifacts you are seeing, are the closed captioning and data streams present in the video signal. The cause is your monitor (and mine) are actually computer screens (768 lines) not actual HD sets (720 lines). For some reason, using component, the monitor has a "safe area" which is adjusted to cut off the top and bottom lines, verifyable on HDNETs test pattern, but when HDMI is used, the monitor displays the ENTIRE picture, including areas outside the "safe area". I have no idea how to adjust the monitors HDMI settings to exclude the non-safe areas, and just put up with it when watching SD. So far, I have noted no problems with actual HD programming.

In any case, its not the HR20, its the monitor. Plugging a computer into the HDMI input will display the exact same artifacts from videos and dvd's. Mine even shows the extra lines using the VGA (Analog) input, with the computer set to 1280x720.

[cookpr]

Getting searching for sat signals on all HD channels....Damn you D* on NFL Sundays......

SD channels are fine....

A coupel red button resets have not fixed the problem..............

ARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGHGHH

[tonyoci]

This is a duplicate of a separate thread. Specifically since the upgrade (not before) my MPEG4 locals in the SF Bay Area (all of them) are unwatchable due to pixelation every 1-2 seconds covering 40% of the screen. This is when using HDMI or Component outputs, on live and recorded shows.

[houskamp]

only 2 issues noticed:
1: when powering up the hr20 doesn't output a reset to reciever (optical) ?
no audio till switch input and back or hdchannel and back
2: when deleteing shows doesn't stay on listing
ex. 3 nascar recordings... delete 1.. delete 2.. ok pops off nascar to some other recording..

[rutlean]

Has the huge “Searching for satellite on 2” message been fixed?

Nope!! Mine is still having the same error message. I never has these problem until the last two updates.

[Davenlr]

From what I was told the background schduler most likely would have kicked back in and rescheduled the program.


Just tested this...

Scheduled NASCAR (single record) and JoelOsteen (Series Link) for 12p today. 11:35 went to signal strength, got warning about conflict. Went to signal strength anyway. Came back at 11:40. Waited until Noon. Unit did reschedule the series link, and started recording at noon. Unit did NOT reschedule the one time record of NASCAR. Apparently, if its not a series link, the unit just trashes it.

Also getting LOTS of audio drop outs on the NASCAR race using DD toslink to Optimus receiver, NBCE-HD. Switched to Prologic, still a few drop outs, but not nearly as bad. Dont know whats up with that. All signals in the 90's, clear weather. AND, when I went to turn DD back ON, the unit stayed in Prologic. When I turned it OFF, it switched to DD ON, so this software upgrade has the DD ON/OFF toggle backwards. It was OK (I had it set to ON) until I toggled it, then it was backwards.

[tekie99]

I have a interesting issue now since the update, I can no longer pause, rewind live tv.. I even tried to record the show I was watching to see if that would allow me to rewind or pause, and nothing.. I am using a harmony 880 remote, and had no issues for weeks using this remote, my menu button still works but its like the commands or IR command changed for pause & ff & rw?? anyone else see this? oh and I am watching a fox local hd channel MPEG4 if that helps any? just tried a regular MPEG2 channel and I can pause and rewind no problems.. so seems to be a issue only with the MPEG4 channels..

[tstarn]

I was ready to say good job D* with the latest download (worked for a day), but today, while FFing through NFL Countdown on ESPNHD, the HR20 froze up, and at the same time, it failed to record the Eagles-Bucs game from my local Fox HD channel (MPEG4). I got it unstuck, but all it would show on the Fox channel was a grey screen, while the record light stayed on. Could view all other channels but the Fox local HD channel. Went into ToDo list, canceled the recording, but still could not get the channel back. Luckily, backing up on our H10, and now going through a reset.

Same old POS box, the cascade of downloads notwithstanding. All the excuses, workarounds, blah, blah, blah from the D* apologists (even the earnest ones, like Earl) don't mean a thing when it comes to this machine. If you are among the mere mortals whose HR20 is not working (and hasn't since day one) doing any recording and expecting it to be reliable, you are making a big mistake. And enough with the early adopter/we're all thrilled to be beta testers/what did you expect? mentality. For some percentage of D* customers (and no one know knows the actual numbers), this box just doesn't work that way a DVR is supposed to work. It's got nothing to do with OTA, dual buffers,GUI, or any other issue but reliability, basic functionality, etc.

If you want to get a sense how some others are viewing this box, check out the customer reviews on BB and CC for the HR20. Hardly a single positive feedback response. I guess all those people are nothing but whiners as well. I mean, most products on those sites have SOME people who like a product, and there are plenty of products with nearly all positive reviews. I know it's self-selected sampling, but it says something when you find mostly negative reviews for a range of issues on the same product at two independent sites.

If you have had this machine for a month or more and have any suffered through various issues (major and minor), then you, like me, have had about enough. It's strictly a losing prop for reliability, no matter what anyone else says about it.

This latest download might have fixed the FF/REW pixel issue for some, but other problems (new ones in my case) remain. It's anyone's guess when D* will finally get it reliable for its customers. I just don't see how any fair-minded person can see this situation otherwise. They just don't seem to be able to get it fixed for (most? some? a percentage of?) subscribers.

My reset is complete and FOX HD is back. Just waiting for the next screw-up based on OxE3, or whatever.

Oh, and folks with issues are not alone...here's the HR20 review from HDTV Magazine ...

http://www.hdtvmagazine.com/articles/2006/10/eds_view_the_di.php

[cookpr]

I will clarify my previous statement....

Not all HD is unwatchable, just MPEG 4 HD since the update..

It pixelates then eventually goes to a seraching for sat signal page....(my b band converters are hooked up)

Way to go D*...

[btmoore]

This box can not be trusted to make recording.

I had 2 failures this morning where the HR20 failed, again on local MPEG4:

Meet the Press - no recording and "partial" in the History
Chris Mathews Show - Unwatchable Recording, Recorded but unwatchable with a negative time code.

These bugs have been around for weeks, in multiple code versions and multiple people have reported them and they are still in the code.

Earl, can you ask your contacts what is going on? Is there any real chance that these issues are going to be fixed or is there something so fundamentally screwed up in the code or the hardware that we all should just give up or expect to have these problems for a long time. I just want to trust that my DVR is actually going to recorder what I ask it to, I honestly don't think that is too high of an expectation for a DVR..

[ktabel01]

Getting hosed here on the HD feeds. PISSSSSSSSSSED. Red resets, taking the converters off, nothing. How can this not be fixed in the updates we receive. This box should not be having basic issues like this at this point.

[AceGopher]

Just got the 0xE3 update yesterday.

I am still having the audio problems reported after the previous update (oxDC). I've had problems when pausing, changing to, etc. HD channels or programs recorded on HD channels (both local and national). At those instances, sound stops and will not return until I turn off and back on my Marantz SR5300, which is connected via toslink.

Everything worked perfectly prior to 0xDC.

For more information, please see my post on the 0xDC issues list (http://dbstalk.com/showthread.php?p=689513#post689513).

Thanks!
Ace

[cookpr]

Excuse the language....BUT WHAT A PIECE OF S$#% UPDATE!!!

Still no luck getting MPEG 4 HD to stay on for more than 5 minutes w/o pixelating adn going to searching for satellite signal...

Way to ruin a Sunday you d***heads.....

[mgcsooner]

Don't think this has been mentioned--all my player tracker selections were cleared. Not sure if this was casualty of 0xE3 or simple reset. Other than that I'm pretty happy--not getting most of the issues being reported--other than occasional HMDI (not yet on 0xE3 though) and not getting the lost sighal. Did see one playback stutter last night in one spot.

[NFLnut]

I have a interesting issue now since the update, I can no longer pause, rewind live tv.. I even tried to record the show I was watching to see if that would allow me to rewind or pause, and nothing.. I am using a harmony 880 remote, and had no issues for weeks using this remote, my menu button still works but its like the commands or IR command changed for pause & ff & rw?? anyone else see this? oh and I am watching a fox local hd channel MPEG4 if that helps any? just tried a regular MPEG2 channel and I can pause and rewind no problems.. so seems to be a issue only with the MPEG4 channels..


Yes. I've seen it a lot with this machine. Ever since I got it a month ago. It just "pretends" sometimes that it doesn't even "hear" my remote commands. I press and I press and I press and still it doesn't respond. All the while, the lights on the front of the box verify that it IS receiving the commands!

[hmss007]

This is the first software update where I've experienced some problems. Prior to this update, everything seemed to be working great for me; but since the update the following issues have come up.

1) Audio sync is off on MPEG4 HD locals and MPEG2 HD channels; seems to be sporatic, but it was never an issue prior to this update. Resetting the HR20 seems to fix the problem for a short while, but then it comes back. It is definitely worse for MPEG4 local channels than the other HD channels.

2) When watching a local HD recording (CSI on Thursday night); while FF, the unit froze and then reset itself. This happened twice at different times in the recording. This has never happened before for any recordings.

3) When FF, the indicator to the far right that shows the arrows and FF speed, turns pink.

It really seems that this latest software update was a step backwards.

Eric

[jkc120]

I don't think it's particular to this release, per se, but it's still a problem.

I just paused the Chiefs/Chargers game for about 10 minutes (maybe 15), and I tried hitting down on the remote to clear the screen saver. As soon as I hit play, it goes to the END of the live buffer.

What good is pause if you can't pause it more than 5 minutes? I tried testing this by pausing it and then waiting until the screen saver kicks in, but it doesn't do it. I think if the recording has been paused longer than X amount of time (don't know what X is), it resumes at the end of the buffer.

Anyone else experiencing this?

[bbqdewd]

This is a current problem with the broadcast in Atlanta, and is unrelated to the HR20. It's happening OTA, too.

I have the same problem in Atlanta. Had this since I got the box 3-4 weeks ago. Have a SOny STR-DE695 receiver, Optical from the HR20 to the Sony, HDMI to a Pany TH-42px500U. Mainly seems to happen on 46 MPEG4, or maybe thats where most of my show are. Heppens on Live and Recordrd shows. Will hear a buzz, then the sound goes out, and sometimes the screen black out for 5-6 seconds. Other times, while watching, the receiver will switch back and forth between PCM and Dolby, sounds pauses briefly when that occurs. I was thinking it's maybe the HR20 since I have now been through 3 or 4 updates. Anyone else experiencing this?

[MikeFL]

I'm happy for you. I really am. But there are a fair number of us who ARE having these problems! It doesn't make OUR problems any less significant just because there are a few who don't have problems!

I may also ask.. Do you receive your locals via satellite? It appears to be more of an mpeg4 issue, and since a lot of my recorded programs come VIA the locals, THAT is a problem!

Sometimes it helps to understand the differences between those that are having problems and those that are not. I have had mine for about four weeks (replaced an HR10 that was giving me all sorts of problems) and I have had none of the major probems that most people have been having no BSOD, lost recordings, etc. The only problems I appeared to have were the FF & REW buttons not working, some occasional pixelation and even those seem to have been overcome with the latest release.

Since not everyone has issues to the same degree, the questions that have come to mind are:

Is there any geographical influence? (local station influence?). The reason I ask this is that I do not see posts from all parts of the country to the same degree.

Are some of the problems associated with the TV or switching receiver (pre/pro) that the HR20 is connected to? I use an older RPTV and therefore optical and component inputs into my pre/pro and then onto the TV with no problems.

Is it just plain quality control of the unit, especially the hard drive? They have been installing a lot of units in a very short time and this is a prime area for faulty drives.

Is it something to do with the signal path between the dish and the HR20? I had all sorts of multiswitch (both at the dish and internal in the house) problems with my HR10.

I guess my point is, as frustrating as it is if you have problems, I think D* has done a pretty good job of trying to resolve them with the software updates and if I still had major problems as you obviously are, I would be asking myself if it really is the software or some other issue (hardware for example)?

[Thinker3932]

So, how many other people have issues with FF,REW. I get weird lockups--even though the video is perfectly playable. It will lock up on FF or Rew, it will FF to weird spots. Why is the box having so much problems with something simple like FF and REW--and it's not just MPEG4, its everything.

[soccercoach61]

One thing I have noticed is that switching to the MPEG-2 stations from the MPEG-4 stations is giving the screen a beautiful pink color. This is using the HDMI output to my Philips Plasma screen. After 3-5 seconds, the screen will go blank and then come back with the correct color.

[NFLnut]

Well ...

I just tried to REW a minute or so to see something on one of the Sunday Ticket channels and when I tried to FF back to live, it starts REW'ing although I'm pressing the FF button!!

I then tried to use the 30sec slip to go to the end, and it goes to the beginning. I tried pressing it again and it freezes at the beginning. I then pressed and held FF and it goes to the next tick. I pressed 30 sec slip and it goes back to the beginning. FF/Hold again, it jumps back to the beginning of the buffer! The only way I could then get back to Live was to FF/3x all the way back to the end which took about three minutes.

D*: if you're reading this thread, EITHER FIX THE MESS YOU'VE MADE, OR GO BACK TO TiVo AND LET THE PROFESSIONALS WHO KNOW WHAT THEY"RE DOING BUILD YOUR DVR'S, OR LOSE AN 11 YEAR CUSTOMER!!!!! I'm REAL CLOSE to being done!!

[tfederov]

Remote/DVR locked up watching Sunday Ticket games, I was unable to pause, rewind, or fast forward. When I did get a successful fast forward, it actually went back to the start of the buffer and I could not skip to the front. I had to change the channel because that was the only button that seemed to work. I'm starting to think this will be my development DVR for many many months to come.

[thekochs]

. This has never happened before for any recordings.

3) When FF, the indicator to the far right that shows the arrows and FF speed, turns pink.

Eric

For what it is worth.........not big issue...........but I also see the pink button. It's if you hit the FF button a bunch 1X, 2X, 3X quicly and then try to hold. The button turns pink....wierd.