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View Full Version : Caller ID stopped working

Reggie3
11-19-06, 12:59 PM
I see that the caller ID stopped working - I had hoped the updates fixed this but I guess not. I deleted the list of 25 that I had but that did not fix it. Any idea when this feature will be fixed?
franco
11-19-06, 01:11 PM
I see that the caller ID stopped working - I had hoped the updates fixed this but I guess not. I deleted the list of 25 that I had but that did not fix it. Any idea when this feature will be fixed?


Mine has not worked since day 1!! All I get is the "must subscribe" Message. This is the ONLY thing I have to complain about this box as it has not missed a recording or any of the other bugs reported here. But I agree with you that it needs to be addressed!!
mrshermanoaks
11-19-06, 02:17 PM
Always works for some, sometimes works for others, never works for the rest. Doesn't seem to matter which version is out...
patfan64
11-19-06, 02:23 PM
My caller ID seems to work most times. I might just disable it. I've already got it on my phone. Why do I need it on my TV screen?
Reggie3
11-20-06, 08:08 AM
My caller ID seems to work most times. I might just disable it. I've already got it on my phone. Why do I need it on my TV screen?

For me it saves getting up to answer the phone - when most of the time it is some "research company" and election info (thank god the election is over)

You know this bug has to be a simple software fix. I really think the software/project/program managers at Directv have no clue.
jgwatsonjg
11-20-06, 08:22 AM
Mine Stopped Working after 0xef. It was working before. I have windstream(alltel) telephone service.

JW
tjboyd
11-20-06, 08:27 AM
Reggie, Call D* and report it! A CSR has told me that the HR20 software team wants to here about all problems related to the HR20.
Reggie3
11-20-06, 08:46 AM
Reggie, Call D* and report it! A CSR has told me that the HR20 software team wants to here about all problems related to the HR20.

Is there a special number to call or just the regular number for D* I really do not want to get black mark on my files for being a complainer.
tjboyd
11-20-06, 12:00 PM
Call the regular number and have them transfer you to Tier "2" - They'll make a ticket about your problem(s) and send it up to the HR20 team...