OTA is Now Delayed Until "Early 2007" (Rumor?)

[Milominderbinder2]

Please don't shoot the messenger but...

I think that we will soon hear that OTA is Now Delayed Until "Early 2007"

I sometimes am able to speak to a liasson-type person who will give me some insight. None of this is official and by no means is this person high ranked.

The OTA delay was formally decided on 11/21/06 and was to be public within seven days. Seven days was yesterday and still nothing official.

What does "Early 2007" mean?
Q1 2007 but even April still qualifies. 2005 and 6 were promises. Feb 2007 is when the analysts will want to see the completed items on the punch list.

Why the delay?
I am told that it was delayed as they focus on stabillizing existing features. OTA has been working in test for some time.

Is there any hope for OTA still in 2006?
I was told that there is always hope but don't place a bet on it.

Are HD Locals on Track?
Local HD is no replacement for OTA, but it is better than not having local HD. 65.7% of D* households now have HD locals. The next HD DMAs are still on track for Q4 2006 but bear in mind that those 15 markets combined are smaller than New Yord alone. The last 100 DMAs are smaller than the first two (NY, LA). Each new market added from here on has less than 1/2% impact.

I too am very disappointed. I am missing 4 PBS channels and subchannels, 2 MTN, and 5 other OTA HD's. Plus we still have the 12 other flaws and missing features and 52 items in the wishlist links below...

I hate to sound so cynical about OTA but won't they lose $10 per month times a lot of households once HD OTA is available for free?

Again, please do not shoot the messenger.

- Craig

[psubill78]

No offense, but there are many threads already talking about this. Why don't you use one of those....

[mikeny]

I hate to sound so cynical about OTA but won't they lose $10 per month times a lot of households once HD OTA is available for free?
Craig

HD LIL is not tied in the HD Package if that's what you're getting at.

[Earl Bonovich]

As I have said in the few other threads...

As of right now:

Yes, that is the information the CSR level has been given.

But as of this moment, I have no information to confirm or deny it.

[newcs]

Please don't shoot the messenger but...

I think that we will soon hear that OTA is Now Delayed Until "Early 2007"

I sometimes am able to speak to a liasson-type person who will give me some insight. None of this is official and by no means is this person high ranked.

The OTA delay was formally decided on 11/21/06 and was to be public within seven days. Seven days was yesterday and still nothing official.

What does "Early 2007" mean?
Q1 2007 but even April still qualifies. 2005 and 6 were promises. Feb 2007 is when the analysts will want to see the completed items on the punch list.

Why the delay?
I am told that it was delayed as they focus on stabillizing existing features. OTA has been working in test for some time.

Is there any hope for OTA still in 2006?
I was told that there is always hope but don't place a bet on it.

Are HD Locals on Track?
Local HD is no replacement for OTA, but it is better than not having local HD. 65.7% of D* households now have HD locals. The next HD DMAs are still on track for Q4 2006 but bear in mind that those 15 markets combined are smaller than New Yord alone. The last 100 DMAs are smaller than the first two (NY, LA). Each new market added from here on has less than 1/2% impact.

I too am very disappointed. I am missing 4 PBS channels and subchannels, 2 MTN, and 5 other OTA HD's. Plus we still have the 12 other flaws and missing features and 52 items in the wishlist links below...

I hate to sound so cynical about OTA but won't they lose $10 per month times a lot of households once HD OTA is available for free?

Again, please do not shoot the messenger.

- Craig

Can you provide more information as to your source, did you read this on the web? Can you provide a url?

If this is true, DirecTV will get in trouble for false advertising on the equipment (HR20) they have printed. The public purchased these boxes with the belief that OTA would be enabled late 2006. It only raised more doubts on promises they have made about programming. Maybe they really are not launching satellites next year or offering 150 national HD channels. Well it maybe time to switch to FiOS or Dish.

[jbstix]

Not even remotely surprised...
D* seems to be leading the way in unfulfilled "promises" and release dates.
Oh well, I hate it for the folks that don't have HD Locals - that sucks, but hopefully they weren't really counting on D* coming thru with OTA any time soon... I think Earl has no choice but to be very, very secretive about releases b/c it seems to be so sketchy.
Again, as it's been said a million times on this site, make the HR20 a reliable DVR for *everyone* then start adding other features.
Thanks for the info - who knows if it's even completely reliable... :lol:
Let the ranting begin (maybe not)

[bigdeps]

This confirms what I found out last night. Say goodbye to Dec 1st release. However feel free to call DTV and speak to a retention CSR and I can tell you that they definitely hooked me up with a decent sized credit.

This is unacceptable tho, not a good way to treat your customers... Then again I dont think they really care what we think :nono2:

[Earl Bonovich]

Again:

His source, at least for the "delayed to 2007" is from the CSR Tier.
There is no doubt that is the information they where given last night, as I received PM's from a bunch of people.

As for the "rest" of it, I'll let the OP describe.


As for the "all hell is going to brake lose"
Let's all take a big deep breath, and wait.

[spivey]

If this news is true it makes me want to ask if anyone here has ever experienced Cox HD service in Hampton Roads, VA.

I generally try to avoid using any Cox service, which is why I went w/ D* in the first place, but I have a 1080i HD Tv and I want to use it to at least 90% of its functionality, not beta test with it.

[harsh]

If this news is true it makes me want to ask if anyone here has ever experienced Cox HD service in Hampton Roads, VA.As a relative of mine who endures Cox describes it: it's not service, it is "treatment".

That being said, Cox may be the best alternative to tide you over until a year from now when DirecTV gets HD rolling. The other option requires an 18 month commitment.

[bigdeps]

Again:

His source, at least for the "delayed to 2007" is from the CSR Tier.
There is no doubt that is the information they where given last night, as I received PM's from a bunch of people.


Earl do you really think that DTV execs would provide an update like that if it wasnt true? Not to mention they provided the update to their median to the end user. I think its fairly obvious that DTV couldnt deliver the Dec. 1st date and now we are going to get a general date as we did when we first got the "Late 06" date when we got our HR20's.

I'm upset because I would have never kept this DVR if I knew that OTA wasnt going to be activated until early next year! Come on DTV is really testing customers patience.

[harsh]

As for the "all hell is going to brake lose"
Let's all take a big deep breath, and wait.You should use this as your tagline.

Maybe E* will trade its DNS customers for D*'s customers that have OTA access.

[spivey]

As a relative of mine who endures Cox describes it: it's not service, it is "treatment".

That being said, Cox may be the best alternative to tide you over until a year from now when DirecTV gets HD rolling. The other option requires an 18 month commitment.

Treatment? As in good? Or as in the "silent treatment" which is what I used to get from them when I had problems?

And what would require an 18 month agreement? Is there another tv service provider in this area?

[Earl Bonovich]

Earl do you really think that DTV execs would provide an update like that if it wasnt true? Not to mention they provided the update to their median to the end user. I think its fairly obvious that DTV couldnt deliver the Dec. 1st date and now we are going to get a general date as we did when we first got the "Late 06" date when we got our HR20's.

Yes... as often is the case... one hand doesn't talk to the other.

And actually... it is not failry obvious, and I really wish I could tell you why.
I really do... but I can't.

Also, the Dec 1st wasn't a practical date (simply because it was on a Friday), for releasing such a major software enhancement.

My take on it right now, based on all the pieces of information I have.
Is that there is a disconnection between the technical side of DirecTV and the Customer Service side of things.

Anyone remember back on August 15th what the CSRs where saying about the release date of the HR20?

Once I have some information to share... I'll share it... but for now, basically your HR20 operates the same as it did when you woke up this morning.

[21hawk]

Yes... as often is the case... one hand doesn't talk to the other.

And actually... it is not failry obvious, and I really wish I could tell you why.
I really do... but I can't.

Also, the Dec 1st wasn't a practical date (simply because it was on a Friday), for releasing such a major software enhancement.

My take on it right now, based on all the pieces of information I have.
Is that there is a disconnection between the technical side of DirecTV and the Customer Service side of things.

Anyone remember back on August 15th what the CSRs where saying about the release date of the HR20?

Once I have some information to share... I'll share it... but for now, basically your HR20 operates the same as it did when you woke up this morning.

Ever consider working fo the Bush Administration Earl? Stay the course...

[Earl Bonovich]

Ever consider working fo the Bush Administration Earl? Stay the course...

Hell no....

I do however believe in not jumping over the edge, but finding a way around the cliff.

[Capmeister]

If true, I have to admit some surprise. While I didn't think it was happening this or even next week, I expected it before Christmas.

I am disapointed if we will not have OTA until after the first of the year.

[bigdeps]

If true, I have to admit some surprise. While I didn't think it was happening this or even next week, I expected it before Christmas.

I am disapointed if we will not have OTA until after the first of the year.

I'm kinda in the same boat. Alot of big time shows start up in January and since we will be without 2 major networks in HD it looks like I'll be watching SD garbage. I swear if it wasnt for the NFL ST I would be outta here. They should have never commited to a time frame if they couldnt deliver. End of story.

[newcs]

I'm kinda in the same boat. Alot of big time shows start up in January and since we will be without 2 major networks in HD it looks like I'll be watching SD garbage. I swear if it wasnt for the NFL ST I would be outta here. They should have never commited to a time frame if they couldnt deliver. End of story.

Your so right about that. American Idol, The Apprentice LA and many more in January.

[Neil Derryberry]

Before this gets out of control I'm going to shut it down. If you called DirecTV and were given this information... act accordingly. If you want to call somebody, those examples have been given over and over, no need to rehash.

[Earl Bonovich]

I am re-opening the thread (after chatting with Neil).

Basically here is the thing:

Feel free to "theorize", vent, or do what ever.

But as of this moment... only one thing has changed:

The information the CSRs have now states 2007.
As of this moment, I have no confirmation either way on that.

DirecTV.com still states LATE 2006

[Capmeister]

Perhaps they're going for a "say it's early 2007 so as to not disappoint" but it could still be sometime before X-mas? I mean--how could we go from "pretty close" to "not for over a month?"

I don't know. Sadly, I'm beginning not to care. :(

[harsh]

My take on it right now, based on all the pieces of information I have is that there is a disconnection between the technical side of DirecTV and the Customer Service side of things.The disconnection at DirecTV is between Management and reality. Clearly the CSRs are not getting their information from engineering.

[bigdeps]

Perhaps they're going for a "say it's early 2007 so as to not disappoint" but it could still be sometime before X-mas? I mean--how could we go from "pretty close" to "not for over a month?"

I don't know. Sadly, I'm beginning not to care. :(

Well I think DTV is going to lose alot of customers that were told Dec. 1. Now if DTV decides to actually provide a reason for the delay they may lessen the blow but they will take a hit for not meeting the date they promised it would be activated by.

[bigdeps]

The disconnection at DirecTV is between Management and reality. Clearly the CSRs are not getting their information from engineering.

And there definitely not getting it from the marketing dept that claims that OTA is already activated :lol:

[harsh]

Well I think DTV is going to lose alot of customers that were told Dec. 1. Now if DTV decides to actually provide a reason for the delay they may lessen the blow but they will take a hit for not meeting the date they promised it would be activated by.Note that they have only missed one public date so far. The website says EOY2006. Several were told EOY2006 by CSRs.

As you point out, marketing is still fibbing, but we can't hold DirecTV accountable for what their marketroids spew, can we?

[66stang351]

If this news is true it makes me want to ask if anyone here has ever experienced Cox HD service in Hampton Roads, VA.

I generally try to avoid using any Cox service, which is why I went w/ D* in the first place, but I have a 1080i HD Tv and I want to use it to at least 90% of its functionality, not beta test with it.

Cox only offers 2 HD local channels I think, CBS and PBS. Switching to Cox won't gain you much.

[bigdeps]

Note that they have only missed one public date so far. The website says EOY2006. Several were told EOY2006 by CSRs.

As you point out, marketing is still fibbing, but we can't hold DirecTV accountable for what their marketroids spew, can we?

I think it would of helped lighten the hit if they would have let us know before the eve of the supposed update. I was looking forward to the addition and now what, well I gotta wait another 2 or 3 months. Even that isnt even known and they expect customers to accept that.

[spivey]

Cox only offers 2 HD local channels I think, CBS and PBS. Switching to Cox won't gain you much.

I get 0 locals now. Cox: 2; D*: 0

Oh well.

[Mike Huss]

The disconnection at DirecTV is between Management and reality. Clearly the CSRs are not getting their information from engineering.

I spent the first 13 years of my "real job" working life at a major corporation. I can definitely say D* is no different than any other corporation. In any major corporation departments don't talk to each other and management only talks to yes men.

[houskamp]

unfortunatly all big corps (especialy 'tech') seem to not know how to use their internal e-mail to send messages...

[baimo]

this is very upsetting. I am having my 2nd hr20 installed monday because I believed I would no longer need the h20 for ota.

[bigdeps]

Well Earl said hold tight and I'm assuming he is working to get us some type of answer but it doesnt look good. Might want to call and cancel that work order.

[pgiralt]

Well I think DTV is going to lose alot of customers that were told Dec. 1. Now if DTV decides to actually provide a reason for the delay they may lessen the blow but they will take a hit for not meeting the date they promised it would be activated by.

If I can't record 24 in HD on January 14th D* is absolutely losing me as a customer.

[PoitNarf]

If I can't record 24 in HD on January 14th D* is absolutely losing me as a customer.

"We're running out of time!!!" "Dammit!@!!"

[bigdeps]

If I can't record 24 in HD on January 14th D* is absolutely losing me as a customer.

Amen to that... I'll tell you right now if this Delay is legit then we wont see OTA for a while. I wish someone had some actual info for us.

[paulman182]

I won't get anything OTA anyway due to terrain and distance, and I've been pretty close to a "fanboy" for the past several months, but if OTA is indeed delayed by some months again, it will be a disaster for D*.

How could it possibly be so difficult to activate? Or so low a priority?

[walters]

Why the delay?
I am told that it was delayed as they focus on stabillizing existing features. OTA has been working in test for some time.

See, now that part makes absolutely no sense. If it's working, why hold it back? And BTW, from my reading around here (I don't have one), it seems MPEG4 is one of those existing features that badly needs to be stabilized. Wouldn't enabling OTA pretty much make that a non-issue (for the time being, at least for those who could use it)?

Earl: I think it's time to update the sticky.

[btmoore]

Why the delay?
I am told that it was delayed as they focus on stabillizing existing features. OTA has been working in test for some time.


Stabilizing existing features? I was told this was all a cabling problems or caused by not reading the manual. :lol:

[bigdeps]

I won't get anything OTA anyway due to terrain and distance, and I've been pretty close to a "fanboy" for the past several months, but if OTA is indeed delayed by some months again, it will be a disaster for D*.

How could it possibly be so difficult to activate? Or so low a priority?

Well the csr sup I spoke with last night said DTV are well aware of the circumstances of this delay and will credit customers for the inconvenience. My response was well good luck to you on that one. Then he offered me a decent credit to my DTV monthly bill and I obviously agreed to the deal but I dont think everyone is going to settle for some free service. We shall see.

[nocaster]

This is truley upsetting. I'm not a demanding type of person, but I will call D* and expect some sort of compensation if this is true. D* expects me to honor a contract but they don't seem to be interested in honoring any date they have put forth.

[Stoodo]

No offense, but there are many threads already talking about this. Why don't you use one of those....

There are many other threads that have people complaining in them. Why don't you use one of those? :D

[bigdeps]

We need guidence from Earl... Any news yet? This board is going to up in flames if he doesnt update that sticky!

[jbstix]

I won't get anything OTA anyway due to terrain and distance, and I've been pretty close to a "fanboy" for the past several months, but if OTA is indeed delayed by some months again, it will be a disaster for D*.

How could it possibly be so difficult to activate? Or so low a priority?

See, now that part makes absolutely no sense. If it's working, why hold it back? And BTW, from my reading around here (I don't have one), it seems MPEG4 is one of those existing features that badly needs to be stabilized. Wouldn't enabling OTA pretty much make that a non-issue (for the time being, at least for those who could use it)?

Earl: I think it's time to update the sticky.

IMO - bottom line is this: like many of us have been saying for weeks. It appears that the overall unstability of the HR20 is affecting other features to be released.
For now OTA. I feel bad for the folks that only have OTA as their HD local choice, and that bought this box wanting to record OTA HD by Dec. 1 or even the end of the year.
Only suggestion would be: buy and use a HR10-250 or use Windows Media Center to record OTA. or #2 switch to another provider (if you have an option)

Remember- D* programmers can't even get rid of the "pink icon" bug, what makes you think OTA is coming anytime soon -
You don't add features to a unit this unstable - period.
*** I know some users HR20s are performing flawlessly, no need to post, my 2 HR20s have been performing well lately ***
good luck

[Angelus7310]

I just got off the phone with D*. Until now I have been very patient about the bugs and lack of OTA (one of the key selling points of the HR20 for me). When I spoke to the CSR's they all spent half of the time trying to convince me that I had an H20 receiver that was not a DVR. I couldn't believe that they didn't even know what equipment I was using. I did lease directly from them. After 3 CSR's, a few "specialists", and telling them that if I didn't get HD locals soon they would lose me as a customer, I was offered a waiver for the NY or LA feeds. Not any sort of monetary compensation. This waiver could take up to 45 days to complete. I am a little upset with D* especially since I have never heard of anyone from my area actually getting those waivers passed.

Cancelometer
[happy|----------------x------|canceling]

[sigma1914]

If I was D*, I'd offer customers access to national HD network feeds depending on where you're located and what you already receive. For example, those of you here who don't have mpeg4 Fox HD should be granted access to Fox E or W in HD(depending where you live) without needing waivors.

[Earl Bonovich]

We need guidence from Earl... Any news yet? This board is going to up in flames if he doesnt update that sticky!

The sticky was updated, but with no different information then I have already given you all.

I have not received any confirmation/denial...
As of right now, everything is still the same as it was on Monday.

My guidence......
Relax and wind down a bit. OTA will happen.
This is not a "future feature" that will never be activated.

[Earl Bonovich]

If I was D*, I'd offer customers access to national HD network feeds depending on where you're located and what you already receive. For example, those of you here who don't have mpeg4 Fox HD should be granted access to Fox E or W in HD(depending where you live).


Sadly, unless all the affiliates that would be effected by that agree to that. DirecTV is legally bound to not offer those channels. (aka the waivers)

[wtrax]

Can anyone say for certain that it will make the HR20 more buggy to add OTA? To say they want to make a more stable box before they add OTA, is potentially just adding to the number of unsatisfied customers. If your box is already buggy how much worse could it be? Unless it completly screws up stable boxes, I can't think of any reason not to unlock it.

[Earl Bonovich]

Remember- D* programmers can't even get rid of the "pink icon" bug, what makes you think OTA is coming anytime soon -


Who said they have even tried to get rid of it yet.... other then being a graphic "quirk"... at this point, it is so low on the list of things to "fix".

And what makes me think OTA is coming anytime soon.... where should I begin.

[Milominderbinder2]

First, I hope this does not set off a firestorm. If OTA is delayed we should know. It's that simple.
Can you provide more information as to your source, did you read this on the web? Can you provide a url?
This person is an employee. They are not in customer service. There is no URL. They told me before I left for Thanksgiving but I had to wait 7 days to say it.
If this is true, DirecTV will get in trouble for false advertising on the equipment (HR20) they have printed.
If a company knowingly misrepresents information, that could be fraudulent. I don't think that is the case. At one point OTA (Off-Air) was looking good enough that they moved the proposed delivery date up 30 days.

D* has a flyer posted (http://www.directv.com/images/assets/Landing/HR20/HR20SpecSheet.pdf) on their website that has this footnote on the second page:
* ATSC tuner active late 2006.
It also says: Updated September 2006. They have the flyer in webform here (http://directv.com/DTVAPP/global/contentPage.jsp?assetId=900025).

On the other hand, D* VOD (Broadband Video) would theoretically bring 2,000 titles at launch. Slide 54 shows a sample screen. (http://media.corporate-ir.net/media_files/irol/12/127160/pres/SlidesInvestorDay22206.pdf) TVPredictions said yesterday (http://www.tvpredictions.com/dtvvod112806.htm) that D* VOD will be delayed until 2007and not have HD initially.

What follows are my guesses. Some may cancel locals once OTA becomes available. OTA may be revenue neutral or even negative. D VOD could be a cash cow. More importantly, D VOD positions them with the breadth of broadband cable and the nationwide availabillity of satellite.

For a for-profit company, projected revenue drives allocation of resources.

Take care,

- Craig

[gr8reb8]

I would suggest providing a menu option that would let us enable/disable mpeg4 and enable/disable ota. My HR20 stability took a nosedive when my local stations were mpeg4 enabled about two weeks ago.

[newcs]

Can anyone say for certain that it will make the HR20 more buggy to add OTA? To say they want to make a more stable box before they add OTA, is potentially just adding to the number of unsatisfied customers. If your box is already buggy how much worse could it be? Unless it completly screws up stable boxes, I can't think of any reason not to unlock it.

I can't agree with you more. I don't think it would cause any problems to activate the OTA feature. Many would disagree however.

[jbstix]

Who said they have even tried to get rid of it yet.... other then being a graphic "quirk"... at this point, it is so low on the list of things to "fix".

And what makes me think OTA is coming anytime soon.... where should I begin.

My point was that the "pink icon" bug seems like an easy quck fix - regardless of where it lies on the list of things to fix. No biggie for me, just using it as an example. But you make an interesting point about the "list of things to fix".
Again, IMO if this unit was a little more stable just in basic DVR issues, the "list of fixes" would be much smaller.

I'm sure this has been a frustrating day for you Earl, which is unfortunate.
It's ridiculous that a company the size of D* has to rely on someone (not even employed by them) to be the messenger and take the brunt of a lot of frustration. I appreciate greatly what you do for the DBS site, but it has to get old sometimes...
It seems today you have no different or better information than the CSR's, and I think that may scare people a little who just want to know what's really going on.

as always this is just my humble opinion.

Thanks Earl, hang in there

[Tom Robertson]

Hell no....

I do however believe in not jumping over the edge, but finding a way around the cliff.

From time to time I remember to put myself into Earls shoes. (Thank God, he washes!)

Earl, you have done an awesome job in so very many ways. You've clearly articulated that which D* will not articulate on their own. (Unless you really do work for D* :) and even if you did, you are doing an awesome job.)

You've let the shat fly all around you without taking things personally. As much as we try not to shoot the messenger, you've still done an amazing job dodging the stray fire unintentionally headed your way. (And the stuff intentionally headed your way sent by cretins without class.)

You've worked incredible hours on something many here call "Just TV".

And you've maintained an excellent sense of humor. (Even if your jokes aren't really that funny. JUST KIDDING! They usually are funny, apt, and just the right thing.) :) :) :)

So, I doff my cap in your honor. And I thank you, simply and sincerely.
Tom

[wingznut]

A little off subject, but still quite related....

I'm in Portland, OR and we only get two local HD feeds from DirecTV (NBC and FOX)... What causes the hold up in getting the other channels?

[Tom Robertson]

A little off subject, but still quite related....

I'm in Portland, OR and we only get two local HD feeds from DirecTV (NBC and FOX)... What causes the hold up in getting the other channels?

Almost always it is a matter of the local stations not reaching agreement to be carried in HD. Thru local station engineers here in SLC and posts on other AVS forums threads, I believe that when D* turns on a new DMA, they are technically ready to at least turn on the big4 immediately--as soon as the agreements are done.

Cheers,
Tom

And welcome to the forums! :welcome_s

[hjplano]

The sticky was updated, but with no different information then I have already given you all.

I have not received any confirmation/denial...
As of right now, everything is still the same as it was on Monday.

My guidence......
Relax and wind down a bit. OTA will happen.
This is not a "future feature" that will never be activated.

I'm with Earl, my HR20 was installed a few weeks ago and the dope who installed it said no need for OTA, all over satellite. The supervisor came out said early 07; I'm confident OTA will be enabled shortly.

[wingznut]

Almost always it is a matter of the local stations not reaching agreement to be carried in HD. Thru local station engineers here in SLC and posts on other AVS forums threads, I believe that when D* turns on a new DMA, they are technically ready to at least turn on the big4 immediately--as soon as the agreements are done.

Cheers,
Tom

And welcome to the forums! :welcome_sThanks for the welcome... I've been a lurker ever since I got my HR-20 a number of weeks ago. ;)


I guess I don't get what there is to come to agreement with. Seems as though it's a no-brainer win-win for both parties (D* and the local network) involved. *shrug* :nono:

[LameLefty]

Don't need OTA here - Nashville MPEG4 HDs are pretty good to excellent all the time. What we DO need is stability and confidence. I don't want another batch of 10 bad recordings set off by a ch. 95 "poison pill" NFL HD game (MPEG2 by the way, for all those who blame MPEG4 for all the troubles), nor do I want a complete GUI lockup while simply browsing my Playlist like I had last Monday evening - but at least I didn't lose any recordings that time.

Once those things are fixed, THEN worry about adding a huge new feature-set like OTA. And fixing the silly pink FF icon at the same time. ;)

[Tom Robertson]

Thanks for the welcome... I've been a lurker ever since I got my HR-20 a number of weeks ago. ;)


I guess I don't get what there is to come to agreement with. Seems as though it's a no-brainer win-win for both parties (D* and the local network) involved. *shrug* :nono:

All about money. I completely agree, more eyes via D* should mean more money for the stations. From what I understand they seem to want to have D* pay them as well as get more advertisers dollars.

Sometimes I've heard the station is too "busy" to dedicate the one-time resources necessary to make it happen, either from a legal standpoint or a technical. Who knows?

Cheers,
Tom

[RAD]

So far this year, D* has told me:

- The problem with the R15 and series link recording all showings vs. just new would be fixed by March 2006, still waiting.
- The H20 would get the active software enabled late summer/early fall, still waiting.
- The HR20 would get ATSC support by EOY 2006, which now sounds like will also be missed.

The nice thing about this is that come EOY 2006 I won't loose any NFL-ST games since the season is done if I decide to cancel. What will be interesting is if D* will let HR20 owners out of their commitment since they aren't keeping their end of the deal. Maybe we can get the guy doing the HD Lite lawsuit interested in another one.

[Chris Blount]

Quite frankly folks, I think the Christmas season will be good to us this year. Take a deep breath and hang in there.

[cuibap]

Guys, I don't know why you guys are asking for OTA while the box still has some major bugs for some people (not recording, BSOD, not viewable pre-recorded shows...) I personally hope they would NOT even think about OTA until they fix all the bugs and the box is proven solid.

I don't know how many programmers are on the team, but they definitely are not good programmers, must be outsourced to India???

Given that the box is not solid now, OTA WON'T BE comming to you any time soon, not even early 2007...

[nocaster]

All about money. I completely agree, more eyes via D* should mean more money for the stations. From what I understand they seem to want to have D* pay them as well as get more advertisers dollars.

Sometimes I've heard the station is too "busy" to dedicate the one-time resources necessary to make it happen, either from a legal standpoint or a technical. Who knows?

Cheers,
Tom

This is precisely the reason I use OTA. Our market is supposed to get MPEG-4 Locals by the end of the year, but there is no guarantee they will all be there. Our ABC affiliate is owned by Hearst/Argyle and they refuse to allow Cox to carry them so I see no reason why they will be on D* either. While these corporations fight over who gets paid what I can still get their nice HD picture for free OTA...I just can't do it on my HR-20.

[Tom Robertson]

Guys, I don't know why you guys are asking for OTA while the box still has some major bugs for some people (not recording, BSOD, not viewable pre-recorded shows...) I personally hope they would NOT even think about OTA until they fix all the bugs and the box is proven solid.

I don't know how many programmers are on the team, but they definitely are not good programmers, must be outsourced to India???

Given that the box is not solid now, OTA WON'T BE comming to you any time soon, not even early 2007...

Ouch! I can empathize with thems who can't get HD via LIL and couldn't get an HR10 from D*. It is very frustrating.

Timing is everything and D* had a bad sense of timing this year. Several years ago they realized that HD would be very important and launched a program of satellites, OTA uplink facilities, and consumer equipment to make it all happen, many of which are in place and working. But, as sometimes happens with huge, multiyear projects, one piece can screw up every good effort made.

Cheers,
Tom

[jbstix]

Once those things are fixed, THEN worry about adding a huge new feature-set like OTA. And fixing the silly pink FF icon at the same time. ;)

Wait, is there an echo in here... LOL :)

Well said, I know it's easier for us with HD Locals to say these types of things.

I remember when I first installed my antenna, a rotator, ran cables and through a lot of hard work finally got OTA HD going - it was awesome. But as bad as many want OTA on the HR20 if it's not ready, it's not ready... not a good idea to just flip the switch and hope for the best... although it's happened before. I hate posting this again, but I tried to air out the concern a couple of weeks ago, we all know OTA is a big deal.
http://www.dbstalk.com/showthread.php?t=69998

btw, where is cybrsurfer on all this... he usually pops in and tells everyone with great confidence that everything will be fine with the next update, and
that there is no doubt that OTA is coming Dec. 1st <just poking a little bit> ;)

[Tom Robertson]

Quite frankly folks, I think the Christmas season will be good to us this year. Take a deep breath and hang in there.

May you be the prophet extraordinare this year. :)

Thanks for creating DBSTalk!
Tom

[hdtvfan0001]

To be safe and avoid a riot, you might want to change the thread to "rumored to now be delayed"

[wtrax]

Guys, I don't know why you guys are asking for OTA while the box still has some major bugs for some people (not recording, BSOD, not viewable pre-recorded shows...) I personally hope they would NOT even think about OTA until they fix all the bugs and the box is proven solid.

Given that the box is not solid now, OTA WON'T BE comming to you any time soon, not even early 2007...

Why I want OTA, 2 HD locals available from D* in my area. 12 ATSC channels (sub channels included) available with my antenna without even pointing it at other cities, no HD tuner built into my TV.

And my box hasn't had any major problems.

[Earl Bonovich]

Let's not turn this into a "why OTA is important" thread....
We have way to many of those already.

OTA is a planned feature of the box. It is a significant part of the HD landscape right now.... It may not be important to you, but it could be important to your neighbor.

[geaux1]

Well, that would be par for the course with these bozo the clowns. No SECCG in HD for me, thanks for nothing asshats, leades in pisspoor customer service and aggravation in sending corporate shills onto message boards with insulting and ridiculous posts that are so disingenous in their defenses of your incompetence they are laughable.

[paulman182]

Some people, like me, are eligible for HD DNS stations from NY or LA from D*.

Here is the webpage to check for eligibility:

http://directvdnseligibility.decisionmark.com/app/AddressForm.aspx

If it shows that you are eligible, call D* and ask for the HD DNS Eligibility Department. Tell them that this page shows that you are eligible. They will ask if you have an OTA antenna attached to your home, and if there is any circumstances that make it impossible for you to receive a grade-B OTA signal.

[houskamp]

ota not ready? heck the dvr part wasn't ready either, didn't stop em, so just turn that off too :lol:

[mlyle]

Guys, I don't know why you guys are asking for OTA while the box still has some major bugs for some people (not recording, BSOD, not viewable pre-recorded shows...) I personally hope they would NOT even think about OTA until they fix all the bugs and the box is proven solid..

Well, word is that OTA does actually work pretty well. Since 0xFA, and learning some of the HR20 quirks, I am now 7 days without missing a recording, with no bad recordings (with the exception of the 2 manual records I have set).

Further why? On the off chance that it does work fully, or I even if I can just view CBS and CW HD with a live buffer.

In Memphis I have 3 HD channels available right now, of 8 available OTA-- and that doesn't even include the additional 10 sub-channels. Plus NBC HD over satellite MPEG 4 is a little clunky at times, where OTA HD is awesome.

[hasan]

ota not ready? heck the dvr part wasn't ready either, didn't stop em, so just turn that off too :lol:

ROFLMAO!

I'm glad in the face of significant potential disappointment that some people haven't lost their sense of humor. That was funny!

Thanks for brightening what has been otherwise a disappointing thread!

[bonscott87]

Couple things:

1) Most network shows stop showing new episodes in the next week or two until mid January. Heroes for example is done after next week until January, Lost is already done until February. So lack of OTA isn't quite as a killer.

2) I predict this: OTA delayed until 1st quarter next year. However DirecTV finally sets up an official beta test for OTA with this forum for those that want to sign up. I have no knowledge and I don't know anybody. But hey, if Swanni can predict, why can't I? :D

[houskamp]

Wish they could let us 'opt in' for ota.. would like to be first on the list :)

[spivey]

WOO HOO! Here's a new one (And Earl, I really am not trying to make your day harder, but I have to post this, others need to know)

I just got off the phone D*. I had to hear this disconnect of OTA info myself. After talking to first tier and hearing about locals not being carried in my area for about 20 minutes (she did not understand what a HR20 was much less OTA) she transferred me to the installation department.

For the first 20 minutes it was the same thing (D* does not carry your locals yet, still not info on when it will be available) I specified I knew all that before hand, I want to know when the OTA feature will be activated, by year's end or Q1 2007. The installer didn't know what I was talking about, so she put me on hold. When she came back from talking with her supervisor, she say's she was told it will never be turned on, the HR20 is not meant to be used with OTA!!

Okay.......

Before I lost my cool I remembered what all has been said on this board about the info disconnects. But a disconnect this bad?

Needless to say I will be calling back later to talk with D* some more. For those of us w/o locals through D*; which I'm sure are the same ones that were told we ccould use the OTA instead, this will be a big bombshell. Even the idea of never enabling OTA is infuriating.

[geaux1]

Some people, like me, are eligible for HD DNS stations from NY or LA from D*.

Here is the webpage to check for eligibility:

http://directvdnseligibility.decisionmark.com/app/AddressForm.aspx

If it shows that you are eligible, call D* and ask for the HD DNS Eligibility Department. Tell them that this page shows that you are eligible. They will ask if you have an OTA antenna attached to your home, and if there is any circumstances that make it impossible for you to receive a grade-B OTA signal.

Haha, typical DTV stupidity, that website says I am not eligible at my address for HD DNS on all netowrks because DTV offers HD local on all networks to my address, WOW, that news to me, guess what, it was news to DTV when I called them and told them too!!!!! Nope, no such louck and no, of course they wnjo't turn CBS HD Distant on for me either. Thanks for nothing. My Comcast neighbor sure gets to watch the SEC championship in HD, why don;t I, all I need it OTA on this stupid HR20 or you to hook up that DNS signal.

[harsh]

unfortunatly all big corps (especialy 'tech') seem to not know how to use their internal e-mail to send messages...Too many big corporations use Exchange Server. It's no wonder nobody knows what's going on.

[harsh]

Needless to say I will be calling back later to talk with D* some more.Don't waste your time and theirs. Other than documenting the meltdown at D*, it likely won't get OTA turned up much sooner.

Management isn't listening and Marketing thinks they already have it.

[hasan]

WOO HOO! Here's a new one (And Earl, I really am not trying to make your day harder, but I have to post this, others need to know)

I just got off the phone D*. I had to hear this disconnect of OTA info myself. After talking to first tier and hearing about locals not being carried in my area for about 20 minutes (she did not understand what a HR20 was much less OTA) she transferred me to the installation department.

For the first 20 minutes it was the same thing (D* does not carry your locals yet, still not info on when it will be available) I specified I knew all that before hand, I want to know when the OTA feature will be activated, by year's end or Q1 2007. The installer didn't know what I was talking about, so she put me on hold. When she came back from talking with her supervisor, she say's she was told it will never be turned on, the HR20 is not meant to be used with OTA!!

Okay.......

Before I lost my cool I remembered what all has been said on this board about the info disconnects. But a disconnect this bad?

Needless to say I will be calling back later to talk with D* some more. For those of us w/o locals through D*; which I'm sure are the same ones that were told we ccould use the OTA instead, this will be a big bombshell. Even the idea of never enabling OTA is infuriating.

What needs saying is don't call D* with such a pointless agenda. It is clear some of the CSRs don't have a clue. What is the point in talking them? The misinformation they gave you about OTA is so glaringly false, that referring to it as a "big bombshell" is nothing more than trying to stirr up trouble.

If you have a good, legitimate reason to talk to a CSR, by all means call. If you need info, that is at least borderline reliable, come here. You know the CSRs you have talked to are ill-informed, mis-informed and virtually useless when asked those kinds of questions...so don't ask them. Is it somehow entertaining to trap the clueless? I'm without HD-Locals and no one wants OTA more than I do, but I'll not stoop to playing silly games with CSRs and then spreading their misinformation so I can somehow feel better, by NEEDLESSLY infuriating other people.

There are enough people "stirring the pot"...we don't need yet another, and for no purpose whatsoever.

[harsh]

Wish they could let us 'opt in' for ota.. would like to be first on the list :)I can see it now... a survey asking how much you would be willing to pay for OTA.

[spivey]

Don't waste your time and theirs. Other than documenting the meltdown at D*, it likely won't get OTA turned up much sooner.

Management isn't listening and Marketing thinks they already have it.

I know it won't. I'm just trying to gauge how soon I'll be switching to the local cable co. :mad:

[EMoMoney]

The Apprentice LA and many more in January.
The Apprentice wasn't in HD last season anyways. Don't know if they plan it this year or not.

[harsh]

But hey, if Swanni can predict, why can't I? :DMaybe because you have a shred of self respect?

[Ed Campbell]

After reeling back from the "shock", I called retention. Got one dude in India who couldn't figure out what I was talking about > transferred over to Idaho and got a lovely woman who admitted I was the 1st to get as far as her with my questions.

She looked into the bowels of her computer and -- sure 'nuff -- it said early 2007.

I explained my feelings without cursing -- she commiserated -- and is sending out an installer with an H20. That, at least, will get me OTA HD locals [ain't no mpg4 in this neck of the woods].

Not certain if I can survive watching live TV; but, if that's my only choice, I guess I have to.

[spivey]

There are enough people "stirring the pot"...we don't need yet another, and for no purpose whatsoever.

No, I am not trying to stir the pot, and I did not call for no purpose whatsoever. Ever since D* started this whole 2 year commitment thing my respect for them as a company has gone down considerably. In my opinion, these kinds of contracts are for cowards that fear there service may trumped by another's and the only way to retain customers is by trapping them. So if D* is going to hold me to the letter of their law, I will hold it to them as well.

I was not trying to start a riot with my last post, but how in the world was I supposed to ignore something like that? Delays until Q1 2007 is one thing, never is another.

I'm trying not to get to angry over this, and by your reply to my post it sounds like your trying to not get worked up over it as well. I'm just going to wait until Friday to see what happens.

[Canis Lupus]

That service center is right down the street from my house. anyone else need me to pick up an H20 while I'm there? ;) Or drop anything off? :p
..And i always keep insisting Idaho people are nice people. See? I was right.

transferred over to Idaho and got a lovely woman who admitted I was the 1st to get as far as her with my questions.

EDIT: Oh yeah - and can I please have my OTA?

[mikeny]

This is all sadly reminiscent of the HR10's release of 6.2/6.3 wait and debacle.

Very disappointed here....:down: :down: :down: :down: I really thought they would come through on this.

[hjones4841]

This is beginning to sound like road construction completion dates published in the newspaper: Take what they say, add a year, and you are half way to the real date...

Sorry, could not resist...

[hdtvfan0001]

Perhaps if there were some facts to base our opinion, one way or the other.... :rolleyes:

[hasan]

No, I am not trying to stir the pot, and I did not call for no purpose whatsoever. Ever since D* started this whole 2 year commitment thing my respect for them as a company has gone down considerably. In my opinion, these kinds of contracts are for cowards that fear there service may trumped by another's and the only way to retain customers is by trapping them. So if D* is going to hold me to the letter of their law, I will hold it to them as well.

I was not trying to start a riot with my last post, but how in the world was I supposed to ignore something like that? Delays until Q1 2007 is one thing, never is another.

I'm trying not to get to angry over this, and by your reply to my post it sounds like your trying to not get worked up over it as well. I'm just going to wait until Friday to see what happens.

My point was simply:you were given bad info, and you knew, on the face of it that it was bad. There is no point in calling D* with these kinds of inquiries and giving any credibility to a low level, poorly paid, and ill-informed employee. "Never" is absurd on the face of it, and considering the source of the comment, it should have been rejected outright and yes, you should have ignored something like that (for it's factual basis). This forum is the "very best" source of the kind of information you were asking about, and going to a CSR for it is akin to asking the Oracle of Delphi what the balance of your checkbook is.

I could understand sharing the report from the CSR as yet another example of their service incompetence at the phone level. My "stirring the pot" comment was made because the information was bad on the face of it, completely consistent with the ignornace of many CSRs, and could only serve to inflame the user community with a preposterous claim.

I'm doing my best not to get "pissed". OTA is PRIMARY for me, I don't care about MPEG-4/HD-Locals, but minimally. If and when they show up and work properly without marginalizing the HR20, ducky...I'm thrilled...but I ain't holding my breath, and I DO NOT want to be held hostage to D* for all of my HD content, especially with a demonstrably inferior product (in most cases) called HD-Locals.

I'm trying to walk a fine line between disappointment/disgust over communication errors and being fair minded. My focus here is to help and to learn, so going down a blind alley doesn't help...and God knows CSRs are a blind alley for the kind of questions you were posing to them.

[hdtvfan0001]

My point was simply:you were given bad info, and you knew, on the face of it that it was bad. There is no point in calling D* with these kinds of inquiries and giving any credibility to a low level, poorly paid, and ill-informed employee is ...well...fairly incredible itself.

I'm doing my best not to get "pissed". OTA is PRIMARY for me, I don't care about MPEG-4/HD-Locals, but minimally. If and when they show up and work properly without marginalizing the HR20, ducky...I'm thrilled...but I ain't holding my breath, and I DO NOT want to be held hostage to D* for all of my HD content, especially with a demonstrably inferior product (in most cases) called HD-Locals.

Some folks just love to call CSRs just to tie up the phone lines, it appears.

Kudos for maintaining a level head.

[Capmeister]

All of this is "IF" stuff. IF it's not until 2007 I'm disappointed. IF. We'll see. But you know what? I lost my mom to cancer 4 years ago around this time. That was a terrible happinstance. This is just an annoyance. Let's get some perspective, gang. This is just TV. It's frustrating, it's annoying, but it's not life-shaking.

[wtrax]

[ This is just an annoyance. Let's get some perspective, gang. This is just TV. It's frustrating, it's annoying, but it's not life-shaking.[/QUOTE]

How true. If I hadn't found this site I wouldn't even be annoyed. I would be sitting here waiting for the end of 2006 for my OTA to be enabled. Which I suppose could still happen.

[mikeny]

All of this is "IF" stuff. IF it's not until 2007 I'm disappointed. IF. We'll see. But you know what? I lost my mom to cancer 4 years ago around this time. That was a terrible happinstance. This is just an annoyance. Let's get some perspective, gang. This is just TV. It's frustrating, it's annoying, but it's not life-shaking.

Excellent post. The important thing is if your going to be frustrated, put in perspective. I have and I'm perspectively let down....but enough about how I feel...:blackeye:

[btmoore]

Some folks just love to call CSRs just to tie up the phone lines, it appears.

Kudos for maintaining a level head.

I was told explicitly by D* Advanced Support that everyone with issues about their hr20 should call D*. If you don't report it with them, there is no official record of your issues or complaint. It is the only official channel.

[911medic]

If you have a good, legitimate reason to talk to a CSR, by all means call. If you need info, that is at least borderline reliable, come here. You know the CSRs you have talked to are ill-informed, mis-informed and virtually useless when asked those kinds of questions...so don't ask them. Is it somehow entertaining to trap the clueless?I vote this for quote of the year. It should be in BIG, BOLD LETTERS at the top of this forum's pages, and required reading for all new D* customers.

[wtrax]

I was told explicitly by D* Advanced Support that everyone with issues about their hr20 should call D*. If you don't report it with them, there is no official record of your issues or complaint. It is the only official channel.

Unless you were officially told OTA would already be activated, then you don't have legitimate complaint.

[pgiralt]

Unless you were officially told OTA would already be activated, then you don't have legitimate complaint.

When I was deciding whether or not to stay with D* or switch to cable, I was told (at the beginning of October) that it would be enabled "by the end of the month". Later I was told "by December 1st". So that's already twice I've been "officially told" by D*. If December 1st comes and goes, that will be 2 "official dates" they have missed already.

[geaux1]

Some folks just love to call CSRs just to tie up the phone lines, it appears.

Kudos for maintaining a level head.
Good, do it, and callre tention and bother them too, tie up their phone lines, hassle them, I plan on doing it, over and over whenever I am bored, which isn't to often but it does arise during the work day from time to time. I know they won't, but i'll call and call with the same dumb questions, ask for ridiculous free stuff from retention and tie them up and just be a plainjerk, because that is what this company has been to me. By all means call them, tie up their lines, hassle them, ask them stupid stuff over and over, do it all damn day.

[Herdfan]

When I was deciding whether or not to stay with D* or switch to cable, I was told (at the beginning of October) that it would be enabled "by the end of the month". Later I was told "by December 1st". So that's already twice I've been "officially told" by D*. If December 1st comes and goes, that will be 2 "official dates" they have missed already.

And as of today, DirecTV.com still says Late 2006. Can't be any more "OFFICIAL" than that. And if the 2007 rumors are true, then that's a Hat Trick.

[hasan]

Good, do it, and callre tention and bother them too, tie up their phone lines, hassle them, I plan on doing it, over and over whenever I am bored, which isn't to often but it does arise during the work day from time to time. I know they won't, but i'll call and call with the same dumb questions, ask for ridiculous free stuff from retention and tie them up and just be a plainjerk, because that is what this company has been to me. By all means call them, tie up their lines, hassle them, ask them stupid stuff over and over, do it all damn day.

Just in case you weren't joking: By all means, two wrongs make a right, eh? What was it that Forest Gump was famous for saying, "Stupid is as stupid does."

[btmoore]

And as of today, DirecTV.com still says Late 2006. Can't be any more "OFFICIAL" than that. And if the 2007 rumors are true, then that's a Hat Trick.

Just to document it.

http://www.dbstalk.com/attachment.php?attachmentid=6681&stc=1&d=1164848757

[spivey]

My point was simply....

I haven't given credibility to what the installation rep heard from her supervisor, and did not mean to give that impression; which I do not think I did (no one has commented on that point yet, so I think I did a reasonable job at that). Now if I had posted "It'll never be enabled!! It'll never be enabled!!! Straight from D*!!" I can see why you would be upset.

Anyways, has anyone received any freebies from this whole thing? The installation tech said she would send a note to the programmers to look at getting HD Locals in my area, but didn't offer anything else. I think she got the impression I was going to ask to speak to someone higher up; but I had to get off of the phone.

[matsfan]

Amen to that... I'll tell you right now if this Delay is legit then we wont see OTA for a while. I wish someone had some actual info for us.

Bigdeps,

I am sure you saw this elsewhere on the site but Indy did pick up FOX in MPEG4 today.

Dave

[Darkside Devotee]

Just to document it.

Referring to post 106. Anyone else catch at the end of the first paragraph where it talks about HD the flier reads "And soon they can be recorded"?

Looks like I need to post more.

[john18]

Earl, can you at least tell us that while the OTA is delayed that they are working hard on resolving the lockup issues with release OxFA? I can be patient on the OTA, but I really, really want to not have to hit the red button 4x a week.

[machavez00]

To access DIRECTV HD programming, a Triple-LNB or 5-LNB Multi-Satellite Dish, a DIRECTV HD Receiver and HD television equipment are required. Land based phone line connection required. *ATSC tuner active
late 2006. Local channels in cities where local HD programs are available via off-air antenna, reception may vary based on geographic location. Programs not delivered in HD in all markets. **Actual recording
time varies depending on the type of programming being recorded. ***Some interactive services may require additional service fee. †Manufactured under license from DolbyLaboratories. Dolby and the
double-D symbol are registered trademarks of Dolby Laboratories. ††To use this feature you must have your receiver directly plugged into a telephone outlet (not a wireless phone jack) and must subscribe to Caller
ID or similar caller identification service from your phone company.©2006 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and Advanced Program Guide are registered trademarks of DIRECTV, Inc. All other
trademarks and service marks are the property of their respective owners.
Updated September 2006

[Earl Bonovich]

Earl, can you at least tell us that while the OTA is delayed that they are working hard on resolving the lockup issues with release OxFA? I can be patient on the OTA, but I really, really want to not have to hit the red button 4x a week.

Yes, they are definently still addressing the lock up issues.

[jamieh1]

Anyone notice the OTA STATUS THREAD, theres 2 new post that just say Tread update 11/28,
What does this mean, maybe somesort of new info coming...
Maybe OTA will be activated this week, and Earl is waiting to post???

[Earl Bonovich]

Anyone notice the OTA STATUS THREAD, theres 2 new post that just say Tread update 11/28,
What does this mean, maybe somesort of new info coming...
Maybe OTA will be activated this week, and Earl is waiting to post???

I updated the text in the 1st post...

The #2 and #3 posts, where to "trip" the thread, as being updated... so it would apear "bold" when you entered into the forum.

OTA is not going to be activated this week.

[Malibu13]

Anyone notice the OTA STATUS THREAD, theres 2 new post that just say Tread update 11/28,
What does this mean, maybe somesort of new info coming...
Maybe OTA will be activated this week, and Earl is waiting to post???

The first post was updated. :)

[brewer4]

I have 2 HD Tivos and Windows Media Center with HD to do my OTA and get the majors via MPEG4 spotbeams but dang. I know they want to get bugs worked out but its unbelievable how long it took this unit to come out and not have OTA active after months of user testing. Crazy.

[jamieh1]

Earl I know you said you cant tell us when OTA is coming, but what is wrong with it and is causing us not to have it?

[Earl Bonovich]

Earl I know you said you cant tell us when OTA is coming, but what is wrong with it and is causing us not to have it?

Actually... there is nothing wrong with the OTA.
The decision about when to release it has to do with other factors.

[21hawk]

Isn't today the 29th? Earl you dated your revisions 11-28, possibly fueling to the conspiracy theorists.

[pgiralt]

Actually... there is nothing wrong with the OTA.
The decision about when to release it has to do with other factors.

Earl,

Perhaps you can or cannot answer this. Is it reasonable to assume that the software we are currently running on or HR-20's actually does have the OTA code already in it (albeit not the latest and greatest) but the only thing preventing us from "getting to it" is the fact that we can't get to the antenna setup menu?

[Slyster]

Perhaps with a screw driver we can ungrey that tab? :)

[Earl Bonovich]

Isn't today the 29th? Earl you dated your revisions 11-28, possibly fueling to the conspiracy theorists.

Time warp... you are right.

[Earl Bonovich]

Earl,

Perhaps you can or cannot answer this. Is it reasonable to assume that the software we are currently running on or HR-20's actually does have the OTA code already in it (albeit not the latest and greatest) but the only thing preventing us from "getting to it" is the fact that we can't get to the antenna setup menu?

Sure it is reasonable to assume that pieces of the code necessary to the OTA function, are already in the software versions.

[geaux1]

Sure it is reasonable to assume that pieces of the code necessary to the OTA function, are already in the software versions.

Yet another reason if that's true to call and tie up their phone lines and harras these fools at DTV, These idiots are out of excuses, and to the guy who said two wrongs don't make a right, listen genius, you may have a point, but DTV is up to 900 wrongs, and that is precisely the way to handle a non responsive customer service company that handles their PR problem by having folks at call centers call you by your first name, not answer questions, disconnent the one number that works and re route it to some one in Bangalore and their response is to have limited info passed out anonymously on boards to appease the appeasable and meet consumers who complain with laughable responses from shills. So join me and call them again and again, i've already called retention 3 times tonight and tied them up with stupid questions and the OTA for 10 minutes apice and asked for the same things free I already have just to confuse them, idiots.

[hdtvfan0001]

Yet another reason if that's true to call and tie up their phone lines and harras these fools at DTV, These idiots are out of excuses,.... So join me and call them again and again, i've already called retention 3 times tonight and tied them up with stupid questions and the OTA for 10 minutes apice and asked for the same things free I already have just to confuse them, idiots.
This has to be the most idiotic waste-of-time idea on the planet.
Good, do it, and callre tention and bother them too, tie up their phone lines, hassle them, I plan on doing it, over and over whenever I am bored, which isn't to often but it does arise during the work day from time to time.
All this moronic calling over OTA? Many of us other customers may want it too, but we're not peeing in our pants about it.

I guess all other legitimate Customer Service needs should be held (from tied up lines) up so this one guy can quench one person's selfish lust for OTA.... :rolleyes: :eek2: :nono2:

Good thing this issue will geaux away soon. :lol:

Some folks clearly have way too much free time in their lives....perhaps a new hobby might help calm things down? :)

[Capmeister]

I never call D* unless absolutely necessary. I get my current info from here--it's more reliable. :)

I did call them to make sure a call was on record about the closed captioning HR20 problems.

[hasan]

This has to be the most idiotic waste-of-time idea on the planet.

All this moronic calling over OTA? Many of us other customers may want it too, but we're not peeing in our pants about it.

I guess all other legitimate Customer Service needs should be held (from tied up lines) up so this one guy can quench one person's selfish lust for OTA.... :rolleyes: :eek2: :nono2:

Good thing this issue will geaux away soon. :lol:

Some folks clearly have way too much free time in their lives....perhaps a new hobby might help calm things down? :)

This isn't about OTA ....it's about attention seeking behavior, and revenge. Read his other posts and you'll see he doesn't really want or care if anything gets fixed. He feels he has been poorly treated by D* and has every right to treat them as badly as he feels treated. If that turns out to be counterproductive or actually makes someone else's service poorer, too bad, after all it's all about "feelings".

Ya know...it's kinda like the Middle East...endless cycle, both sides messed up, each proclaiming God is on their side, and that they have a right to retaliate and remain righteous. More's the pity.

And the more people write pro/con w/r to these silly rants, the better he likes it. So, I'm done, carry on peanut gallery.

[hdtvfan0001]

This isn't about OTA ....it's about attention seeking behavior, and revenge. Read his other posts and you'll see he doesn't really want or care if anything gets fixed. He feels he has been poorly treated by D* and has every right to treat them as badly as he feels treated. If that turns out to be counterproductive or actually makes someone else's service poorer, too bad, after all it's all about "feelings".
Yeah...we know....you are right on target...we thought it, you said it. Thanks.

[newcs]

On the other hand, D* VOD (Broadband Video) would theoretically bring 2,000 titles at launch. Slide 54 shows a sample screen. (http://media.corporate-ir.net/media_files/irol/12/127160/pres/SlidesInvestorDay22206.pdf) TVPredictions said yesterday (http://www.tvpredictions.com/dtvvod112806.htm) that D* VOD will be delayed until 2007and not have HD initially.

What follows are my guesses. Some may cancel locals once OTA becomes available. OTA may be revenue neutral or even negative. D VOD could be a cash cow. More importantly, D VOD positions them with the breadth of broadband cable and the nationwide availabillity of satellite.

For a for-profit company, projected revenue drives allocation of resources.



First, do you know Craig if VOD is coming at the same time of the launch of national HD next year? Would it be a free service like Comcast ONDemand?

Second, you mentioned you felt that OTA may be negative. If they offer it on the H20 Why not the HR20? Does this mean they may shut off OTA on the H20?

Many people won't have access to HD locals when everything is said and done next year with the launch of the new satellites. These people should have OTA available to them. Also many customers want more then just the 4 major networks. DirecTV should keep this in mind.

[Milominderbinder2]

First, do you know Craig if VOD is coming at the same time of the launch of national HD next year? Would it be a free service like Comcast ONDemand?
I was told that they were not dependent on each other. D VOD does not need satellites as it downloads via your Internet connection.

Second, you mentioned you felt that OTA may be negative. If they offer it on the H20 Why not the HR20? Does this mean they may shut off OTA on the H20?
This answer is just my opinion. It seems to me that Free OTA local channels could cost them subscription Local Channel sales. I can't imagine that they will take OTA off of the H20.

Many people won't have access to HD locals when everything is said and done next year with the launch of the new satellites. These people should have OTA available to them. Also many customers want more then just the 4 major networks. DirecTV should keep this in mind.
Absolutely. I want all 16+ channels in my market not just 5.
- Craig

[Earl Bonovich]

I was told that they were not dependent on each other. D VOD does not need satellites as it downloads via your Internet connection.

This answer is just my opinion. It seems to me that Free OTA local channels could cost them subscription Local Channel sales. I can't imagine that they will take OTA off of the H20.


I would agree that Broadband VOD is it's own entirely different product/project.

As for FREE OTA... well the HD-Locals are part of the base package. So unless you are willing to shut the locals down on ALL your receivers (including the SD ones), then I don't see a large amount of people trying to save the $5ish a month by going to a package without Locals.

There is a LOT more to OTA, then just the HD factor.

[ptighe]

I think what we are all forgetting is that we knew OTA wasn't working when we got the box. Yes, D* should meet the dates they provide, but what major software hasn't been delayed lately? While I want the OTA sub-channels, I can live with what I have. If D* didn't offer MPEG4 locals, I wouldn't have purchased the box.

[RAD]

Yes, D* should meet the dates they provide, but what major software hasn't been delayed lately?

One difference is that usually a software package isn't released with a sticker on the box saying that an important feature is not included but will be released by such and such date, the software isn't released until all featuers are included. Also, if you decided to not use the software anymore you aren't required to pay a penalty to the software company, you didn't sign a 2 year commitment.

[Earl Bonovich]

One difference is that usually a software package isn't released with a sticker on the box saying that an important feature is not included but will be released by such and such date, the software isn't released until all featuers are included. Also, if you decided to not use the software anymore you aren't required to pay a penalty to the software company, you didn't sign a 2 year commitment.

Not to "split hairs" but it has happened on the software side of things.
Take the Microsoft SQL Server 2005
Just befor "launch" Microsoft stated that the database Mirroring feature was going to be disabled, even though it was available in all the Beta and CTPs...

It was amended that it would be enabled in the first Service Pack.

It doesn't happen often, but it does happen.

And even though there wasn't a 2 year commitment... $3,000 per processor is commitment enough.. :D

But we are not really talking about Computer software, closer to home.

The first DTivos where launched with only 1 tuner... with the "promise" that the 2nd and dual tuning will come with a later software release. IIRC TivoCommunity was filled with people "pissed" because they where told different, betting that it would never come, ect.....

[Herdfan]

I think what we are all forgetting is that we knew OTA wasn't working when we got the box.

Yes WE did know. But as has been pointed out on many, many occasions, WE are but a small blip on the radar of the total number of actual users.

So J6P walks into BB and pick up one of these which says OTA right on the box. He gets it home, installs it, activates it starting a new 2-year commitment and THEN finds out that OTA is not working.

So he calls a Script Monkey who looks in DORIS and tells him December 1st. So he is blissfully awaiting for OTA to be activated tomorrow and is going to be severely pi**ed when it doesn't happen because a CSR told him December 1st.

So he now goes to D*'s website and sees "Late 2006." So this is going to play out all over again on January 1st if OTA is not activated. Not a good way to treat customers.

Did I miss anything here?

[jgrade]

The first DTivos where launched with only 1 tuner... with the "promise" that the 2nd and dual tuning will come with a later software release. IIRC TivoCommunity was filled with people "pissed" because they where told different, betting that it would never come, ect.....

Correct; and the box, web site and manual all said that the unit had dual tuners with no mention that 1 was not active (at least on my SAT60)

And just like the dual tuners faded into nothing, so will OTA.;)

[Herdfan]

The first DTivos where launched with only 1 tuner... with the "promise" that the 2nd and dual tuning will come with a later software release. IIRC TivoCommunity was filled with people "pissed" because they where told different, betting that it would never come, ect.....
True, but I am still waiting for the USB ports labeled "For Future Use" to have, well a use.:eek:

[Clint Lamor]

True, but I am still waiting for the USB ports labeled "For Future Use" to have, well a use.:eek:

I think the USB ports have power to them so you could plug one of those lighted USB Christmas trees into it. Not only will the port have a use but you will be festive at the same time. :lol:

[UncD2000]

This is a disappointment, of course, but I am still quite satisfied with my HR20.
I have an LG LST-3410A, which can record HD via OTA or QAM cable, and it is a nice accessory to the HR20. With WGN/CW HD now added to the MPEG4 lineup in Chicagoland, the 3410A will mostly be used as backup to the HR20, and to record an occasional program from PBS-HD.

[uscboy]

Pathetic. Pass that onto DirecTV please. Just pathetic.

I'm guessing one of their two engineers wanted a longer Christmas break so this
got pushed back.

[Strejcek]

Yes WE did know. But as has been pointed out on many, many occasions, WE are but a small blip on the radar of the total number of actual users.

So J6P walks into BB and pick up one of these which says OTA right on the box. He gets it home, installs it, activates it starting a new 2-year commitment and THEN finds out that OTA is not working.

So he calls a Script Monkey who looks in DORIS and tells him December 1st. So he is blissfully awaiting for OTA to be activated tomorrow and is going to be severely pi**ed when it doesn't happen because a CSR told him December 1st.

So he now goes to D*'s website and sees "Late 2006." So this is going to play out all over again on January 1st if OTA is not activated. Not a good way to treat customers.

Did I miss anything here?

Couldn't have said it better myself. Like I said in another thread, DTV is nothing if not predictable. You can always count on DTV to be behind the 8 ball everytime. I purchased the HR20 in Sept, and while I have had no major issues, I purchased it early based on Earl's statement that OTA was supposed to be activated in Oct.

That date came and went and while I don't hold Earl responsible in anyway, it was a bit frustrating that DTV did not meet their own internal activation date.

And then Earl was told November was going to be a good month for HR20 users. What happened this month? Hmmmmm, let me see, nothing major but some fixes. While those are great, still no OTA.

now DTV is going to miss their Dec 1st date. And I'm sure they are going to miss a Jan 1 date as well. Like I said....consistant. Oh well, DISH is looking better and better every day. At least their VIP622 has dual tuners, PIP, and OTA. Surely can't say the same for the HR20. Well enough of my ranting. Looks like I'll be switching Sat providers in Jan. Too bad too, because I've been a DTV customer since the mid 90's back in the day when USSB provided our premium channels.

[PoitNarf]

I think the USB ports have power to them so you could plug one of those lighted USB Christmas trees into it. Not only will the port have a use but you will be festive at the same time. :lol:

Do they make USB Menorahs?

http://homepage.mac.com/jschrier/usb_menorah/usb_logo.gif

:lol:

[Strejcek]

Do they make USB Menorahs?

http://homepage.mac.com/jschrier/usb_menorah/usb_logo.gif

:lol:

OMG, this is the funniest thing I've seen in awhile!! :hurah:

[Meklos]

I was told that they were not dependent on each other. D VOD does not need satellites as it downloads via your Internet connection.
- Craig

In another thread, I put up a link for their Feb 2006 investors meeting, and in those slides it shows the VOD using both the satellite feeds (for 100s of the most popular) and broadband (for 1000s of others).

[Earl Bonovich]

In another thread, I put up a link for their Feb 2006 investors meeting, and in those slides it shows the VOD using both the satellite feeds (for 100s of the most popular) and broadband (for 1000s of others).

You are correct, there are going to be two forms of VOD... Sat Based and Broadband based (per the slide show).

[Milominderbinder2]

In another thread, I put up a link for their Feb 2006 investors meeting, and in those slides it shows the VOD using both the satellite feeds (for 100s of the most popular) and broadband (for 1000s of others).
Slide 54 (http://media.corporate-ir.net/media_files/irol/12/127160/pres/SlidesInvestorDay22206.pdf). Broadband VOD does not require satellite capacity except for Guide features. The VOD you have recorded so far, now my Playlist, came from the Satellites.

- Craig

[ptighe]

I will agree, and I tend to forget, that we are the more educated of consumers. I know many people have asked me about the hr20, since they know I tend to be an early adopter, and I steered them away.

I do have faith that we'll see OTA, but I won't hold me breath. And if I recall correctly, this type of hardware issue is what drove me away from Dish in the first place. Luckily I haven't had many issues, and my HR10 is still the main box.

[wtrax]

Pathetic. Pass that onto DirecTV please. Just pathetic.

I'm guessing one of their two engineers wanted a longer Christmas break so this
got pushed back.

I was thinking the same thing. Time off for the holidays.

[Meklos]

Slide 54 (http://media.corporate-ir.net/media_files/irol/12/127160/pres/SlidesInvestorDay22206.pdf). Broadband VOD does not require satellite capacity except for Guide features. The VOD you have recorded so far, now my Playlist, came from the Satellites.

- Craig

I was talking about Slide 37.

[Slyster]

TOOOOO much reading.... I'm just going to ignore all the OTA threads and watch for the sticky to update! :)

[PoitNarf]

TOOOOO much reading.... I'm just going to ignore all the OTA threads and watch for the sticky to update! :)

I know what you mean

[rutlean]

I think what we are all forgetting is that we knew OTA wasn't working when we got the box. Yes, D* should meet the dates they provide, but what major software hasn't been delayed lately? While I want the OTA sub-channels, I can live with what I have. If D* didn't offer MPEG4 locals, I wouldn't have purchased the box.

Actually, you are incorrect. A lot of people here signed up with D* becuause the CSR's and sales people told us OTA worked. The "OTA will be activated late in 2006" was not on the website when I ordered my HR20. This may not be a big deal you and many others that have HD locals. But to others like me who cancelled HD cable, which included all of my locals, to get a "better service" from Satellite, it's rather upsetting. Especially for an SEC and NFL fan, who lost HD for the entire 06 football season. Let's face it, HD is best for sports. I do get Monday night HD games on ESPN and some Saturday College games, but as everyone knows, most college and NFL games are on CBS, FOX, NBC, and ABC.

On a side note, having worked for several companys that develope and support software products, D* must really have some terrible talent in there software department. It's all most as if they are government employees or something. If the companies I have worked for operated in this fashion (extremely buggy software for an extended amount of time) they would have lost a lot of contracts and/or business. Which I guess is probably what is going to happen in this case. Had I not signed up with D* when I did, and read this forum a month or so later, I would have difinitely waited for the issues to come around.

[Radio Enginerd]

Yes, D* should meet the dates they provide, but what major software hasn't been delayed lately? Example: Look at the release of Vista? DTV is just as guilty about missing a date then any other company out there.

Anyone who did research on the DTV website went into this knowing that OTA was NOT active. Yes, the site said late 2006, but I didn't sign anything saying that they had to deliver by that time and I knew, deep down inside, that there was a chance I would not have OTA in time for Christmas.

IF you were told by a CSR that OTA was working on the HR-20 you were flat out lied to and I truly feel bad for you.

[Maik]

I am a little confused about this thread. It was my understandingthat the major advantage of the HR20 over the HR10 is its ability to get local HD via sat as opposed to OTA. If OTA is so important to all of you, why did you opt for the HR20?

For me, I will stick with the HR10 until the HR20 has OTA and dual buffers. These are important features to me.

[pgiralt]

I am a little confused about this thread. It was my understandingthat the major advantage of the HR20 over the HR10 is its ability to get local HD via sat as opposed to OTA. If OTA is so important to all of you, why did you opt for the HR20?

For me, I will stick with the HR10 until the HR20 has OTA and dual buffers. These are important features to me.

Because you can't buy an HR10 anymore.

[Maik]

Because you can't buy an HR10 anymore.


That's odd. I saw them on the shelf at my local Best Buy just last week.

[glennb]

I've seen them at Bestbuy also.

I won't buy one, it won't work with MPEG4.

The HR20 bugs and OTA will be taken care.

[DaHound]

I sent an e-mail to DirecTV complaining about no locals in my area and HR20 not being able to utilize OTA on the receiver. I got this reply back.

"Thanks for writing about your HR20 receiver. We apologize for the inconvenience this issue may have caused you. I understand you concern about getting the local channels in HD via an off-air antenna. This feature will become available with software download in early 2007. We appreciate your patience and understanding on this issue.

Thanks again for writing and stay tuned to directv.com for the latest news and information about our services."

Who the hell said that I'm being patient and understand this whole mess. I won't be able to get locals from D* until 2008. In the mean time, I can take a giant step back to the 60s and put up a damn antenna.

[wingznut]

I am a little confused about this thread. It was my understandingthat the major advantage of the HR20 over the HR10 is its ability to get local HD via sat as opposed to OTA. If OTA is so important to all of you, why did you opt for the HR20?
Because this is what DirecTV sold me when I told them what I wanted... They didn't give me an option for another receiver, nor did they inform me that OTA wasn't available on this one. Heck, they also didn't tell me that I could only receive two local channels in HD via satellite.

Basically, I learned about all of this ONLY when I started asking the installer.



All that being said, I still wouldn't change anything. I'm not even considering going another route for my TV service. I am mostly happy with the HR20, even though it is far from perfect, and I can certainly understand people's frustrations.

Fortunately, I'm a very patient person, and I am fairly certain that in a few months, this will all be water under the bridge.

[Marcia_Brady]

That's odd. I saw them on the shelf at my local Best Buy just last week.



That's odd, because Beast Buy was told to take them off their shelves and send them back to D*....several weeks (or longer) ago.:rolleyes: And they cannot be found anywhere locally.



*Edit to include:
ONLY place they can be found is at Weakness ($799) and Ebay.

[Radio Enginerd]

Heck, they also didn't tell me that I could only receive two local channels in HD via satellite. In all fairness, what did you expect from this box? It's pretty clear on the DTV website that the HR-20 has dual tuners and can record 2 shows at the same time while viewing a show that has been pre-recorded.

Are you making reference to dual buffers?

[wingznut]

In all fairness, what did you expect from this box? It's pretty clear on the DTV website that the HR-20 has dual tuners and can record 2 shows at the same time while viewing a show that has been pre-recorded.

Are you making reference to dual buffers?No... I'm saying that not all of my local channels are available to me (in HD)... Only my local Fox and NBC affiliates are available in HD via DirecTV.

[Radio Enginerd]

No... I'm saying that not all of my local channels are available to me (in HD)... Only my local Fox and NBC affiliates are available in HD via DirecTV. I hear you on that... When I originally ordered DirecTV in June/July I was told that I could get my locals via sat with the HR10... I even questioned the multiple CSR's I spoke with and said, "I thought my locals were MPEG-4 and the HR10 doesn't receive MPEG-4 feeds." The CSR told me "they had fixed that problem". Huh?

There’s a major communication disconnect within DTV. I think we're all aware of that. If I understand your post correctly, I'm thinking that's the point... right?

[Tom Robertson]

No... I'm saying that not all of my local channels are available to me (in HD)... Only my local Fox and NBC affiliates are available in HD via DirecTV.

Wingznut, you might want to check the HD thread for your city in avsforums. There may be people who are knowledgable about the specifics there. And they might tell you who to call at your local stations to put pressure on them.

Here is a link to the list of threads: http://www.avsforum.com/avs-vb/showthread.php?t=453241

Cheers,
Tom

[Cyberman]

We purchased these boxes knowing that OTA was NOT active. Yes, we were told late 2006, but I didn't sign anything saying that they had to deliver by that time and I knew, deep down inside, that there was a chance I would not have OTA in time for Christmas.

You can't make a blanket statement "we purchased these boxes knowing OTA was NOT active". I was told everything worked INCLUDING OTA, that's why I got it. It was when the installer finished setting it up I noticed OTA was not working. I was told then it would be 1 Dec or before and this is a final sale with no refunds. I spoke with D* and told the same. I was highly upset and am still! They can't even figure out how to setup my old box h10 with OTA (They have tried 3 times so far) for OTA only, and also to use the new hr-20 set for sat and dvr. Old one, after a day or so searches for satellite. Makes OTA useless.

Deceived since day 1.:mad:

[Radio Enginerd]

You can't make a blanket statement "we purchased these boxes knowing OTA was NOT active". I was told everything worked INCLUDING OTA, that's why I got it. It was when the installer finished setting it up I noticed OTA was not working. I was told then it would be 1 Dec or before and this is a final sale with no refunds. I spoke with D* and told the same. I was highly upset and am still! They can't even figure out how to setup my old box h10 with OTA (They have tried 3 times so far) for OTA only, and also to use the new hr-20 set for sat and dvr. Old one, after a day or so searches for satellite. Makes OTA useless.

Deceived since day 1.:mad: Fair enough... My apologies for making that blanket statement. I spent numerous days researching and I read about the HR-20 on the DTV website and it was clear I was purchasing a box that came without OTA initially.

You have every reason to be upset if you were told by a CSR that OTA was up and working on the HR-20 you order.

I will go back and amend my previous post and be more specific to what I meant.

[Milominderbinder2]

Because you can't buy an HR10 anymore.
Even Wal-mart carries the HR!0. -Craig

[paulman182]

Even Wal-mart carries the HR!0. -Craig


Huh? In the six or seven Wal-Marts I have been in during the last few months, I have never seen an HR10. Lots of H20s and R15s, though.

Maybe they have them somewhere, though, since I haven't been to them all.

[bwaldron]

That's odd, because Beast Buy was told to take them off their shelves and send them back to D*....several weeks (or longer) ago.:rolleyes: And they cannot be found anywhere locally.

*Edit to include:
ONLY place they can be found is at Weakness ($799) and Ebay.

Correct, they are not supposed to be on the shelves any longer, and D* won't sell you one. (If they were, Weaknees wouldn't be able to get what they're asking for their remaining stock).

Folks wanting an HD DVR, regardless of whether MPEG4 locals are available to them, have no choice but the HR20.

[gio12]

I was told today by CR @ D* that the OTA was scheduled for early December activation, but has now been pushed back to mid to late January 2007 or Fed!! :nono2:

Oh well, they won't get me upgrading...

[Earl Bonovich]

Gio...

Time for some reading... :D

http://www.dbstalk.com/showthread.php?t=69780
http://www.dbstalk.com/showthread.php?t=71409

And a few other threads

[Marcia_Brady]

Even Wal-mart carries the HR!0. -Craig


:nono2:

[Wolffpack]

I think what we are all forgetting is that we knew OTA wasn't working when we got the box. Yes, D* should meet the dates they provide, but what major software hasn't been delayed lately? While I want the OTA sub-channels, I can live with what I have. If D* didn't offer MPEG4 locals, I wouldn't have purchased the box.
Let's look at that.

Best Buy Website:
2 satellite tuners and 1 ATSC tuner provides access to DIRECTV high-definition, local high-definition and standard-definition programming
No mention of the fact OTA isn't working and factually wrong.

Circuit City Website:
Supports over-the-air HD: The HR20 includes two satellite tuners for access to SD and HD DIRECTV programming and two ATSC tuners for access to local HD broadcasts where available.
No mention of the fact OTA isn't working, other than customer reviews.


So obviously not everyone that has a HR20 knows about the OTA situation.

[jafogrits]

Hey guys, long time lurker and I finally got pissed enough to sign up and vent.

All the directv apologists in this thread are comical. Perhaps some are on the directv payroll.

I live in an area where MPEG4 is not yet available, and likely won't be for another year at least. I was told OTA would work with this box when I bought it from directv retention.

I found out OTA was disabled but kept my cool, learning it would be enabled soon.

Then I waited, it will be soon.

I kept waiting, it will be soon.

Newsflash.

Soon is gone and now I don't know what to expect. I do expect I'll call Directv retention again and get as much out of them as I can. I'm tired of hooking up my old crappy hughes box just to get OTA HD. I want to record and use the advertised features. Turn it on already for the people that don't have MPEG4.

Frankly, from what I've read about MPEG4 and all the problems it creates, it should be what is disabled and OTA is what should be active.

Here's to hoping Directv proves these rumors wrong and updates the boxes by tomorrow for OTA.

yea right.

[jafogrits]

I was told today by CR @ D* that the OTA was scheduled for early December activation, but has now been pushed back to mid to late January 2007 or Fed!! :nono2:

Oh well, they won't get me upgrading...

They got me alright. Lied to me on the phone and said I could get OTA with the box. Also made me commit to 2 more years with a contract.

[Earl Bonovich]

Here's to hoping Directv proves these rumors wrong and updates the boxes by tomorrow for OTA.


Not going to happen... an update tomorrow
I can tell you that for certain.

[bonscott87]

All I can say that is that anyone who believes anything a CSR or similar support rep says from *any* company really isn't living in reality. Sorry to say but that is the way it is and has been for a couple *decades* now. I do tons of research before buying stuff like this and I know full well what I'm getting into. And talking with the company CSR's isn't one of the things you do. They don't know anything and will pretty much tell you anything to sell you something/make you happy.

I'm kind of surprised that in this day and age there are still people out there that believe what a CSR, Best Buy clone, etc. tells them. They all pray on people like that.

Having said that, I got the HR20 knowing full well that OTA wasn't available and might not be for some time. Knowing how things worked I planned on no OTA until next spring/summer timeframe. Anything sooner is icing on the cake. Now that kind of expectation may not be enough for many people and that's cool. But do the research. I'm sorry there are those out there that didn't do that kind of research to be well informed.

[hdtvfan0001]

Put a fork in this thread - is already well overdone. :D

[hdtvfan0001]

Does anyone here READ the other threads or know how to do a topic search? Apparently not...this is like, thread # 15 on OTA, and all this is already abusively covered over and over in other threads.

Someone needs to shut this kind of endless bantor down....:nono2:

[PoitNarf]

Does anyone here READ the other threads or know how to do a topic search? Apparently not...this is like, thread # 15 on OTA, and all this is already abusively covered over and over in other threads.

Someone needs to shut this kind of endless bantor down....:nono2:

Perhaps OTA needs it's own subforum :lol:

[geaux1]

Call them, tie up their phones, harrass their CSRS and retention, me and my buddies have been doing it for two days now. It's actually quite funny once you know you won't get any results, yuo can have a lot of fun with them and their corporate scripts. Ask the same questions over and over about the OTA because they will never answer and wil apologize for "the" or "your" misunderstanding but never their lies or incompetence or failure which is what it is. Just make them keep talking in circles until you get tired. It's hilarious.

[hdtvfan0001]

Call them, tie up their phones, harrass their CSRS and retention, me and my buddies have been doing it for two days now. It's actually quite funny once you know you won't get any results, yuo can have a lot of fun with them and their corporate scripts. Ask the same questions over and over about the OTA because they will never answer and wil apologize for "the" or "your" misunderstanding but never their lies or incompetence or failure which is what it is. Just make them keep talking in circles until you get tired. It's hilarious.
One word.

Therapy. :D

[spivey]

One word.

Therapy. :D

Isn't that the whole point of harassing the CSRs?

[hdtvfan0001]

Isn't that the whole point of harassing the CSRs?
You mean there IS a point there some place in that post? :rolleyes:

[Earl Bonovich]

That's enough...

:backtotop

[spivey]

You mean there IS a point there some place in that post? :rolleyes:

I guess you just gotta do what feels right ( as long as it's legal, I suppose)

[glennb]

I was told today by CR @ D* that the OTA was scheduled for early December activation, but has now been pushed back to mid to late January 2007 or Fed!! :nono2:

Oh well, they won't get me upgrading...

We better not have to wait till Fed !!
:mad:

:)

[inazsully]

It's human nature to react the way most of us are. Nobody likes being taken advantage of or seeing others taken advantage of. Most of us have been raised to believe that our word is our bond. It doesn't matter if "D" promised OTA by a certain date. They implied it. Regardless of their intent, they were deceptive. In my business, if I treated customers this way I would be out of business.

[jayco59]

My installation is next week and the lack of OTA will be an issue for me as I get all my local HD via my antenna and SD locals via cable (no SAT locals at all). I simply called customer service and said they need to make good (on the delay of OTA) somehow and they agreed. First with $5.00 off for 3 months (Assuming 3 months was the time frame of having OTA) and finally we agreed on free locals for 6 months. This helps me as at least I can get 3 local HD's with local SAT.
To me this hits them were it hurts, in the pocket book. If you already get locals then demand it for free, or some other compensation. If it cost them enough they'll make it a priority.

JMHO...

Jay

[waynenm]

As of 7:07 MST, in the middle of D*'s page about the HR20 (I'd post the URL
but can't until I have 5 posts) is this:

And, coming in late 2006, record off-air digital broadcasts where available*
and the asterisk goes to this:
*In cities where local HD programs are available via off-air antenna, reception may vary based on geographic location. Programs not delivered in HD in all markets. ATSC tuner functionality for viewing digital and HD broadcasts received from an off-air antenna will not be available until later this year. A software download will be pushed to the HR20 via the satellite before the end of the year to enable this functionality.

I've noticed that when D* wants to, they update the site pretty quickly. I doubt
something as controversial as this would be ignored too long. Everybody wants their
OTA. Sooner or later, we'll get it.
Wayne

[Tom Robertson]

Waynenm,

Welcome to the forums. :welcome_s

It will be, when it will be. (And not nearly soon enough for many people, alas. But it will be great when it does.)

Cheers,
Tom

[Malibu13]

It doesn't matter if "D" promised OTA by a certain date. They implied it. Regardless of their intent, they were deceptive. In my business, if I treated customers this way I would be out of business.

But, that date has not come and gone yet.

[hfhlt004]

This is especially upsetting to me, since I had no idea of the OTA situation until the installers were here in late September. Excuses are not comforting, since I lose at least 3 frequently used locals--(2)PBS and WB especially. Since I don't watch sports, there is no advantage in Directv other than I've had SD Tivo for 8 years.

I tolerated this (and all the other glitches) when I was assured that all would be OK by December. Now, I have to decide on going with Dish (probably not) or Cable (simpler), which advertise heavily in this area that they now have more HD than Direct.

What a mess, in that I have my the 5 line dish up and walls drilled and cables running everywhere that only Directv can use.............It sure would be nice if promises meant anything anymore. Maybe I should go back to reading books, since I'm losing faith in $$$ sucking technology.

[Capmeister]

But, that date has not come and gone yet.

Depends on what people were told. I was told by Thanksgiving when I ordered, and Dec 1 at the VERY LATEST.

But, really, I want it GOOD rather than just here. By Jan, if this box isn't doing as expected (three months being long enough to get the act together) then I'll be really disappointed.

[perilous]

Waynenm,

But it will be great when it does.)

Cheers,
Tom

No disrespect, but upon reading the threads here, could you get your head out of your arse???? :nono2: Based on WHAT track record with the R15 or HR20??

[Dom]

I think the USB ports have power to them so you could plug one of those lighted USB Christmas trees into it. Not only will the port have a use but you will be festive at the same time. :lol:

First time my HR20 froze I was shocked at how hot it was running. My bad for not allowing enough air flow to the receiver so I scrounged up a small fan, spliced in a wall wart and began monitoring operating temperatures. Found this site and spent way too many hours lurking about until some mention of displaying operating temperatures. I know it is probably in the manual somewhere but I have a reputation to uphold, my wife reads those things always, myself rarely. This fan I used was louder than the HDD so I found a ThermalTake #A1888 USB fan at Radio Shack #28-1601. It throttles down to a dull roar while keeping the receiver below 110 degrees F. I still think this extreme and consider adding another fan with temp sensor to trigger additional cooling if necessary. WAF is over the top with HD big screen and new furniture. I should include the model number for Westinghouse 42" LCD, maybe next post.

[LameLefty]

t throttles down to a dull roar while keeping the receiver below 110 degrees F. I still think this extreme and consider adding another fan with temp sensor to trigger additional cooling if necessary.

The usual operating temperature of the HR20 is about 127 degrees F, per Earl's posts on the topic. Mine runs anywhere from 120 - 127 and aside from some software-related glitches last week, I haven't had any real trouble with it for 6 weeks now.

[paulman182]

I used a top-mounted fan pulling air from mine for a long time, in a period when the HR20 required weekly red button resets.

Couple of downloads later, resets almost stopped, so I took the fan off and found out I didn't need it to begin with. Still almost no resets.

The fan lowered mine from the 125 range down to 109, but evidently it was not necessary, as I have no ill effects with it running warmer.

[Tom Robertson]

No disrespect, but upon reading the threads here, could you get your head out of your arse???? :nono2: Based on WHAT track record with the R15 or HR20??

Actually, neither. The H10.

Do I think the software will be great, no, based on the R15 and HR20. But I am hoping for great pix.

Cheers,
Tom
(Fair, balanced, and therefore looking very schizoid...)

[Reggie3]

Not going to happen... an update tomorrow
I can tell you that for certain.
Thanks for keeping us informed Earl.

As a ex mfging engineer - I know the problems that exist in trying to resolve issues with products already in customer hands - and the issue of deadlines.

I am sure that D* wanted to release OTA on 1 Dec. The fact they did not make it is just as much as a disappointment to them as it is to us. Why people want to make this into some sort of corporate conspiracy to make their life miserable is beyond me. If someone wants to know a parallel situation - become a Oakland Raider fan :)

Appreciate your updates.

Reggie

[Capmeister]

Thanks for keeping us informed Earl.

As a ex mfging engineer - I know the problems that exist in trying to resolve issues with products already in customer hands - and the issue of deadlines.

I am sure that D* wanted to release OTA on 1 Dec. The fact they did not make it is just as much as a disappointment to them as it is to us. Why people want to make this into some sort of corporate conspiracy to make their life miserable is beyond me.

So true. They have a team (several I imagine, really) working hard to make this box right as soon as possible. Am I DISAPPOINTED that OTA isn't out yet? Sure. Mildly. But in the scheme of things, I appreciate more than they want it out as bug free AS POSSIBLE.

There are going to be bugs. There are going to be issues. So long as they work on them and don't ignore us, I can forgive any delay.

Look at the addition of 4xFF we wanted and the implimented. Look at the faster (and now awesome) 30 second slip we wanted and now have.

They can't be said to be ignoring us or not working to make this box work. So many companies do when they shouldn't, that I think the people working so hard on the HR20 have earned some respect and kudos.

[Herdfan]

Look at the addition of 4xFF we wanted and the implimented. Look at the faster (and now awesome) 30 second slip we wanted and now have.
Yes they did. But I would guess there are many, many users that would give up "Trick Play" features temporarily for a box that recorded and played back what they asked.

I have to wonder if looking back D* is sorry they caved to pressure and released this unit when they did.

[lguvenoz]

I've steered clear of this discussion until now, but wanted to share a recent experience with a D* CSR. I was simply reporting problems with my unit, and wanted them to credit me the amount I paid ($69) for my HR20 based upon its inability to record shows and their failure to deliver on commitments to support OTA by the end of 2006.

The CSR told me that all D* communications were updated to reflect that OTA would be offered in early 2007 including the web site. With him on the phone I told him the site still has by the end of the year. He told me that I must not be looking at the right content, and that they had updated all of the sales information to reflect the 2007 date.

[Earl Bonovich]

The CSR told me that all D* communications were updated to reflect that OTA would be offered in early 2007 including the web site. With him on the phone I told him the site still has by the end of the year. He told me that I must not be looking at the right content, and that they had updated all of the sales information to reflect the 2007 date.

Well if they have updated the sales information with that.... they are going to be updating it again...

[Canis Lupus]

Sweet...... ;)

Well if they have updated the sales information with that.... they are going to be updating it again...

[nocaster]

Well if they have updated the sales information with that.... they are going to be updating it again...

Well, I wonder what *that* is supposed to mean? The optimist in me says they will be rolling it out sooner than later. The cynical side of me says it will be 2008.

[hdtvfan0001]

Here's what's on the Website as of 5 minutes ago...

"View and record both standard-definition and high-definition content. And, coming in late 2006, record off-air digital broadcasts where available*

[Capmeister]

Yes they did. But I would guess there are many, many users that would give up "Trick Play" features temporarily for a box that recorded and played back what they asked.

I have to wonder if looking back D* is sorry they caved to pressure and released this unit when they did.

Well, some things are easier than others to impliment and test, but there HAVE been improvements, no?

Did they cave into pressure? In some ways--market pressure, I'm sure. But the truth is that as many different TVs and users as their are, at some point the box was going to be released and there were going to be bugs.

I see D* as being receptive to the complaints we're making on this board, and that gives me a certain amount of confidence.

[hdtvfan0001]

The Website's said late 2006 all along, despite some CSR conflicting information. So as far as I'm concerned, nothing has changed, and we'll get it in December some time. Perhaps that's why Earl isn't sweating at all yet.

[Capmeister]

Well, I wonder what *that* is supposed to mean? The optimist in me says they will be rolling it out sooner than later. The cynical side of me says it will be 2008.

Earl has said it is sooner than we think. Rather than attempting to crow-bar out a date he doesn't have and/or can't give us (they probably don't know for certain the dates themselves until they decide to throw the switch), let's trust his info since he has yet to let us down, and assume that it is sooner rather than later.

[Capmeister]

The Website's said late 2006 all along, despite some CSR conflicting information. So as far as I'm concerned, nothing has changed, and we'll get it in December some time. Perhaps that's why Earl isn't sweating at all yet.

We should know better than to listen to CSRs anyway. If I had a nickel for every time a CSR didn't know their @$$ from their elbow.... ;)

[hdtvfan0001]

We should know better than to listen to CSRs anyway. If I had a nickel for every time a CSR didn't know their @$$ from their elbow.... ;)
Earl has said it is sooner than we think. Rather than attempting to crow-bar out a date he doesn't have and/or can't give us (they probably don't know for certain the dates themselves until they decide to throw the switch), let's trust his info since he has yet to let us down, and assume that it is sooner rather than later.
Yes indeed. :)

[blnsfn2]

OK. This is getting out of hand DirecTV! I've just about had it with you. I've been a customer for a long time but I've just about had it. I went to the new HR20 with the assumption you were go at your word that OTA was coming - heck you had it on the one I replaced it with why did you go BACKWARDS. I thought I'd updated my Hughes High Def receiver upstairs last night to get a new H20 for it and you can't even make that work. You can't even get it to register! They tried to say it was my cabling but I put the Hughes back and it all works fine again. What kind of junk are you guys producing. At the same time they managed to screw up my NBA LEague pass - and I was talking to Advanced Tech Support!!! Man, where is the number for Mediacomm cable or Dish - I need to call them.

P.S. By the way, I've had no problems with my HR20 since it was installed so get OTA turned ON!

[Radio Enginerd]

I thought I'd updated my Hughes High Def receiver upstairs last night to get a new H20 for it and you can't even make that work. You can't even get it to register!I thought the H20 was a pretty solid receiver.

Is there a chance you may have a bad box?

[Radio Enginerd]

Did anyone notice the thread title has changed?

Is this a hidden message from DTV that MAYBE OTA will be coming sooner than what the CSR's are telling? How often do CSR's have "good" information?

[Earl Bonovich]

Did anyone notice the thread title has changed?

Is this a hidden message from DTV that MAYBE OTA will be coming sooner than what the CSR's are telling? How often do CSR's have "good" information?

One of the other Mod's changed, it... and I have decided not to change it back.

It is not a "rumor" persay.... This is exactly what the CSRs where told via their internal information system.

But as I have said a few times now (I lost count)... The information is not necessary the most up-todate... even internally.

Hence the "?" after Rumor

[Earl Bonovich]

OK. This is getting out of hand DirecTV! I've just about had it with you. I've been a customer for a long time but I've just about had it. I went to the new HR20 with the assumption you were go at your word that OTA was coming - heck you had it on the one I replaced it with why did you go BACKWARDS. I thought I'd updated my Hughes High Def receiver upstairs last night to get a new H20 for it and you can't even make that work. You can't even get it to register! They tried to say it was my cabling but I put the Hughes back and it all works fine again. What kind of junk are you guys producing. At the same time they managed to screw up my NBA LEague pass - and I was talking to Advanced Tech Support!!! Man, where is the number for Mediacomm cable or Dish - I need to call them.

P.S. By the way, I've had no problems with my HR20 since it was installed so get OTA turned ON!


Sometimes I wonder....

[tapping microphone]
"Is this thing on?"


Seriously.... OTA is comming

[Clint Lamor]

Sometimes I wonder....

[tapping microphone]
"Is this thing on?"


Seriously.... OTA is comming

You and me both my friend. :nono:

[Radio Enginerd]

One of the other Mod's changed, it... and I have decided not to change it back.

It is not a "rumor" persay.... This is exactly what the CSRs where told via their internal information system.

But as I have said a few times now (I lost count)... The information is not necessary the most up-todate... even internally.

Hence the "?" after Rumor

Exactly my point. :)

I worked for a large broadcasting company that did suffered from the same kind of communication issues. The right hand rarely knows what the left hand is doing. I'm certain DTV has similar issues in this area with the experience I had with the CSR’s when I signed up.

I don’t speak for all but I’d rather see OTA launch when it’s proven (for the most part) to not create further conflicts with the box. Whether that’s the hold up or whether it’s a business decision, we (the end user) may never know.

[Radio Enginerd]

Sometimes I wonder....

[tapping microphone]
"Is this thing on?"


Seriously.... OTA is comming"Check 1, Check 2, Test, test, test"

"Can you guys hear me in the back?"

[carlsbad_bolt_fan]

"Check 1, Check 2, Test, test, test"

"Can you guys hear me in the back?"

*CRICKETS*

:lol:

[Malibu13]

Did anyone notice the thread title has changed?

Is this a hidden message from DTV that MAYBE OTA will be coming sooner than what the CSR's are telling? How often do CSR's have "good" information?

I made the judgement call last evening to change the title of the thread. No "hidden message" here but the purpose of the change to (Rumor?) was to re-establish that this may very well be, as Earl has said, maybe not the most up-to-date info as compared to the info he has received directly from our contact. Quite a large number of members (new and old), will not read the entire thread in order to get enough info to base their opinion on and will be upset from the start because they have automatically drawn their opinion from the thread title. Hence the change. :)

As for the "Hints".....................????

[walters]

Do they not know or not care what a s***storm this has caused? Would it be so much to ask that they unambiguously dispel this rumor (if, indeed, it is false)?

[lguvenoz]

Well if they have updated the sales information with that.... they are going to be updating it again...

I certainly will trust your comments a lot more than the CSR.

[lguvenoz]

Well if they have updated the sales information with that.... they are going to be updating it again...

To say late 2007.... :lol: :lol: :lol:

Seriously I'm joking...

[Earl Bonovich]

Do they not know or not care what a s***storm this has caused? Would it be so much to ask that they unambiguously dispel this rumor (if, indeed, it is false)?

Actually... Yes.. there are aware of the "s***" storm, this has caused in this forum... and I have had a few conversations in the last couple days.

I am waiting for the "okay" to unambiguously dispel the rumor....

So other then my not-so suttle hints... all I can say... OTA is comming.

[petergaryr]

I just got off the phone with D* after going through a regular CSR, tier 1 tech support and then tier 2 tech support (all at the initiative of the CSRs, not me).

No need to repeat what has already been said about February, 2007 (I live in the Jacksonville, FL area so I was asking when we would be getting LIL, not OTA. They are now claiming that Jacksonville LIL is ALSO delayed until February, 2007).

Anyway, the tier 2 tech support person (again on her initiative) offered to request a waiver so I could get the East Coast network HD feeds at least until the JAX LIL was accomplished. I don't think there's a chance in heck that the waiver will happen, but I thought it was a nice gesture in light of the problems D* is having delivering promised services.

[Capmeister]

Guys... the idea that D* is some entity with one brain as opposed to different departments acting often indepently is what's getting us into trouble.

The CSR is talking to their team who get their info often wrong, as we've seen.

[redfiver]

Guys... the idea that D* is some entity with one brain as opposed to different departments acting often indepently is what's getting us into trouble.

The CSR is talking to their team who get their info often wrong, as we've seen.

I don't think the CSR is wrong, they are telling people who call exactly what they've been told to tell customers.. early 2007. Then, if they release it earlier, they are able to say: Look! we got it to you earlier than we thought! I'm sure there are many many HR20 users out there that have never logged on to this site. And, this site, by the nature of it, will be filled with more people who are having problems than people who are not having problems.

As for D* not having a date for OTA release, that's crazy. Of course they do. But, they may choose not to share it with anyone. Or, it may change sometimes. But, they absolutely have a date they are working towards. At a company of this size, with a product that is obviously very important to their future, they should have a well defined project plan for the product. Without a doubt, this project plan has been changing often because of bugs that pop up, but they still have a plan and will always set internal dates on when bug "X" will be fixed, or when feature "Y" will be released.

[Dave_S]

Guys... the idea that D* is some entity with one brain as opposed to different departments acting often indepently is what's getting us into trouble.

The CSR is talking to their team who get their info often wrong, as we've seen.
Good point Cappy! I work for IT (hardware/OS/enterprise application support) at a large corporation and we often laugh at the info our tier 1 folks or development teams put out. Another funny myth is that management actually understands their product or the business in general. If DTV is like any of the corporations I have worked at, management is the last to know or understand what is going on, they generally just drive towards dates/goals.

[Dave_S]

...As for D* not having a date for OTA release, that's crazy. Of course they do. But, they may choose not to share it with anyone. Or, it may change sometimes. But, they absolutely have a date they are working towards. At a company of this size, with a product that is obviously very important to their future, they should have a well defined project plan for the product. Without a doubt, this project plan has been changing often because of bugs that pop up, but they still have a plan and will always set internal dates on when bug "X" will be fixed, or when feature "Y" will be released.
I agree, big companies with many layers of management love charts and graphs with dates... I am sure they have already done a SWOT analysis on the OTA release....:D

[bonscott87]

Do they not know or not care what a s***storm this has caused? Would it be so much to ask that they unambiguously dispel this rumor (if, indeed, it is false)?

Well, a s***storm amoung a couple hundred of the forum regulars? Ahhh, that's less then even a drop in the bucket of HR20 users let alone their entire subscriber base.

As Earl posted they seem to be aware and sensitive to what this caused but in the grand scheme of things it's just a blip.

BUT they need to understand to be careful because of what the Internet can do to them. All it takes is someone like Swanni or the Engadget site or something to pick this up and suddenly it's all over the tech media. While there may be just a few hundred here it only takes one media person to create a *real* s***storm.

[Herdfan]

I made the judgement call last evening to change the title of the thread. No "hidden message" here but the purpose of the change to (Rumor?) was to re-establish that this may very well be, as Earl has said, maybe not the most up-to-date info as compared to the info he has received directly from our contact.

Tough call! While I know that the average CSR spews !@#$ out their @**, if this change was made in DORIS, then somebody somewhere much higher up the food chain made the change. This is not random CSR's telling people stuff. This was a a change deliberately made to an internal D* system.

So calling it a "Rumor" is probably not accurate. Don't really know what to call it as you probably can't call DORIS a stupid $%^&* either.

Actually... Yes.. there are aware of the "s***" storm, this has caused in this forum... and I have had a few conversations in the last couple days.
So if the engineers know the information is flat out wrong, why have they not done anything to fix it? Someone high up in engineering must be able to call someone else high up and tell them there is a problem.

[Earl Bonovich]

So if the engineers know the information is flat out wrong, why have they not done anything to fix it? Someone high up in engineering must be able to call someone else high up and tell them there is a problem.

As far as I know, "engineering" has talked to "customer service".
As for what has come out of it..... I don't know.

[newcs]

As it stands now for me, I can get "FourPlay" from Comcast. Internet,Digital Home Phone, Digital Cable (24HD channels), and Mobile for a great bundled price. On top of that it allows ONDemand of many Digital channels for free, not just the big 4 movie networks, but many others now! Since I own my equipment, I will just pause/suspend my account with DirecTV until next summer to see if they come through or are just lying to keep me. DirecTV has breached their contract with me, I should just cancel now, but I will give them until next year to fix everything.

[vb-eagle]

Actually... there is nothing wrong with the OTA.
The decision about when to release it has to do with other factors.

Please do enlighten us ...... Earl the Pearl!!

[Earl Bonovich]

Please do enlighten us ...... Earl the Pearl!!

All questions (regarding when OTA will be enabled), will be answered relatively soon.

[vb-eagle]

Due to your response, i'm guessing you can't say why they are delaying it? Only that it isn't because OTA isn't working properly.

[Earl Bonovich]

Due to your response, i'm guessing you can't say why they are delaying it? Only that it isn't because OTA isn't working properly.


You right, I can't say exactly why it hasn't been released...

But I can say, from the technical/engineering side of things.... nothing has been "delayed", everything is the same as it was at the start of this week.

[vb-eagle]

Fair enough.

Thanks for the reponse, and your patience. I'm sure the past couple days have been rough, so here's to you!!

:goodjob:

[redfiver]

You right, I can't say exactly why it hasn't been released...

How about a round-about reason why it hasn't been released :D ;) :sure:

[mike_augie]

Trying to figure out what Earl is saying is a good as any crossword puzzle that you would buy and this is free and FUN...lol...all his little hidden messages and in-your-windows...I can't get any HD stations with a OTA so this does not affect me, and I have had nothing but good things out of my 2 HR-20's, and I think Earl does on heck of job getting info out and Dtv is trying to get it all worked out we wanted this box so badly no alot of people just grip and wine...sometimes we have to take the good with the bad...As for me.. just waiting on OKC in HD..just "my 2 cents" sorry.

[Wolffpack]

You right, I can't say exactly why it hasn't been released...
Humm, something more due to the legal/regulatory side of the fence?

[Earl Bonovich]

Humm, something more due to the legal/regulatory side of the fence?

Nope.....

[Radio Enginerd]

Nope.....

Let's play 20 questions!

[Herdfan]

Nope.....

If it is not a technical limitation, or a legal/regulatory one, then I can't think of any good reason other than pure obstenance on D*'s part.

D* has had OTA capability in their HD receivers since my first RCA DTC-100 (and it even did NTSC).

So I can see why D* doesn't want you to share it.:nono2:

[wtrax]

Maybe they have some other feature they intend to roll out with it that isn't working just yet.

[Herdfan]

Let's play 20 questions!

As previously stated:

1) Pure obstenance!

[hdtvfan0001]

Leave poor Earl alone - he's already teetering on telling too much too soon. When he can tell us, he'll tell us (which he's said 100 times).

[Earl Bonovich]

If it is not a technical limitation, or a legal/regulatory one, then I can't think of any good reason other than pure obstenance on D*'s part.

D* has had OTA capability in their HD receivers since my first RCA DTC-100 (and it even did NTSC).

So I can see why D* doesn't want you to share it.:nono2:

No, not that either.
What is holding things up, has actually nothing to do with with OTA