farleyville
01-12-07, 06:39 AM
Ok:
I just upgraded last night to the E* HD package and the 622... Finally got a deal... However, in my talking with three different CSR's, I received different answers from all of them on multiple questions about fees, etc..
Here is one question I was hoping y'all could help with:
HD Enabling Fee: Apparently if you do not subscribe to one of the HD bronze, silver, or gold packages, you will be charged an HD enabling fee of $6 or 7 dollars, cant remember as the CSR's quoted me different numbers... But here is the question.. WHAT HD channels will you get with that? I was told by one CSR that all of my locals would in HD, and I was told by another, that if I subscribed to the Top 120 and locals, and only paid the enabling fee, that I would get all of the channells that i currently subscribed too in HD if it was availabe... Like, Espn, Espn2, locals, TNT, etc...
I asked specifically about ESPN's, and she said YES, you would get that... the other CSR said No i wouldnt... and the third had no clue at all! I had to instruct her on what fees would be added to my bill with my package! HOW HARD WOULD IT BE FOR E* TO TRAIN THESE PEOPLE! :nono2:
All in all I'm happy with my upgrade, but Anyone know the answer?
I just upgraded last night to the E* HD package and the 622... Finally got a deal... However, in my talking with three different CSR's, I received different answers from all of them on multiple questions about fees, etc..
Here is one question I was hoping y'all could help with:
HD Enabling Fee: Apparently if you do not subscribe to one of the HD bronze, silver, or gold packages, you will be charged an HD enabling fee of $6 or 7 dollars, cant remember as the CSR's quoted me different numbers... But here is the question.. WHAT HD channels will you get with that? I was told by one CSR that all of my locals would in HD, and I was told by another, that if I subscribed to the Top 120 and locals, and only paid the enabling fee, that I would get all of the channells that i currently subscribed too in HD if it was availabe... Like, Espn, Espn2, locals, TNT, etc...
I asked specifically about ESPN's, and she said YES, you would get that... the other CSR said No i wouldnt... and the third had no clue at all! I had to instruct her on what fees would be added to my bill with my package! HOW HARD WOULD IT BE FOR E* TO TRAIN THESE PEOPLE! :nono2:
All in all I'm happy with my upgrade, but Anyone know the answer?