View Full Version : Do this many people really use CC/CID?
ProfLonghair
03-07-07, 10:31 AM
I AM NOT TRYING TO START A FLAME WAR!
I AM NOT TRYING TO OFFEND!
Mostly, I'm wondering if I'm just missing out here. I see tons of people complaining about Called ID not working right. I haven't really had a land line in years, but it seems to me like a big distraction. Maybe you guys are just used to it, is that the case?
My real questions is in regards to Closed Captioning. Tons of complaints about how it works here. Is it just a high concentration of hearing impaired people and non-native English speakers, or is there some other reason you have it turned on that I can't think of. If so, I'd like to know, I'm willing to try (almost) anything once.
Earl Bonovich
03-07-07, 10:33 AM
For Caller-ID... Yes it is a feature that I have grown pretty fond of.
And for Closed Caption... I do use it when we are hosting parties or my Son has friends over. (using it in a context outside of "necessity")
Caller ID is nice, but since my phone is right next to my couch it's not particularly necessary for me. CC however is absolutely necessary in mu household. I have 2 deaf children and it is the only way my older son can follow along, not to mention that it is something that needs to be there BY LAW!
jaywdetroit
03-07-07, 10:40 AM
I used CC frequently on my TIVO and still do when watching movies.
I would like the ability to use it more frequently on the HR20, but because it so difficult to toggle on and off, I find that I don't use it as much.
(But I do end up using the skip back button more as result sometimes.)
paulman182
03-07-07, 10:43 AM
On-screen caller ID has become pretty important here, too.
It is not nearly as distracting as having to find the phone and look at it. I'm on call 24/7 and have to know who's calling.
say-what
03-07-07, 10:47 AM
On-screen CID is an annoyance to me - but that's just me.
CC is a necessity for many and should work correctly.
Earl Bonovich
03-07-07, 10:48 AM
One thing I would like to add... why Caller-ID on screen is important.
Depending on the phone number displayed... determins who goes and get's the phone... me or the wife.
jediphish
03-07-07, 10:48 AM
For certain reasons, I must watch TV with the volume turned almost all the way down some of the time. Thus, CC is the only way to watch unless I learn how to read lips, which doesn't help for off-screen dialogue.
Ron Barry
03-07-07, 10:51 AM
Based on the feedback in the E* forms CC is a very important feature that a lot of people rely on. Since I was one that never used it, I thought it was not a heavily used feature but that opinion was changed after monitoring the forums for a while.
CID to me is a useful feature. Nice to have and I use it a lot but if I would rank them... CC would be a must have and CID is a nice to have. Both are useful but CC is definitely a feature that is used a lot from my experience.
Upstream
03-07-07, 11:03 AM
I don't use the on-screen CID since my telephone has talking CID (Instead of ringing, it says "Call from ....")
I use CC a lot when I want to turn down the volume (either so I don't disturb someone, or because someone is on the phone)
Larry G
03-07-07, 11:16 AM
The on screen CID is important to me.
I have never switched on CC. Not even to see if it works.
JeffBowser
03-07-07, 11:42 AM
I use CC all the time, I hate the way it takes a million steps to turn it off and on, though. I have even had to program a macro in my remote to handle this. I quit using CID when the dog chewed through the phone line, didn't really miss it.
I really like Caller ID with D*.Also had it with E* difference is my D11 also displays Call Waiting ID # also.;)
Have CC set to come on with Mute on TV and I love it.Use it often when raising the
volume is frowned upon great feature.:)
I use CC a lot when watching late at night. In todays movies music and special effects are very loud and then when they switch to dialogue sometimes it is like a whisper. You have to keep turning the volume up and down as the scenes change.
The on screen CID is important to me.
I have never switched on CC. Not even to see if it works.
I don't even know how you switch on CC :confused:
I don't even know how you switch on CC :confused:
Should be covered in your owner's manual for the TV.Hopefully you will be able to set it at CC/wMute.If not CC1 will do when you want it.Good Luck!;)
Should be covered in your owner's manual for the TV.Hopefully you will be able to set it at CC/wMute.If not CC1 will do when you want it.Good Luck!;)
Thanks I'll look there and see if I can come up with anything :) Right you are--it is there.
I learn something new everyday :sunsmile:
Count me in as another CC user out of preference. Another reason besides the ones mentioned above - if you allow your young children to watch (appropriate!) programs, in limited amounts, CC helps their language development, imho. And when the children get older, CC helps when they're too loud <smile>.
I don't have CID so don't use it but a lot of folks seem to love it. A big difference from CC as I see it though. We use CC on programs when we are having trouble understanding the dialog. Not deaf but the hearing is starting to lose precision. It's a must on BBC. On concerts you can understand the song lyrics.
It seems that CC is different from other functions because it is not just an enhancement for the folks that need it. CC is a must if you are deaf or hearing impaired. The frustrating part is that it is time consuming to turn off and on and it works perfect on some channels but not on others.
You are right that CC usage is a small number of HR20 users but to us it is not just an inconvenience. An interesting part of the recent movie "Babel" was showing the world of a deaf person by absolutley no audio during her parts. It was an eye (ear) opener for me. I also am not tryng to offend but as a validation of my thoughts try a short experiement. Watch your favorite program with earplugs. Turn the CC on and see how it can help you follow the program. CC is working much better on the HR20 these days but still needs improvement. It may be a local station problem however.
CC is helpful when either 1 or more conditions are present:
1. 1 or more viewers is hearing impaired
2. You need volume down as to not disturb another member in the household
3. In a noisy room
CID:
A very cool perk and incentive to plug in your phoneline which D* wants. Of course, CID is also on the phone which unless somebody moved it, should be near the tv.
Then again, if you don't have the handset near you and the CID indicates "non esential" or "not for me", then you don't have to get up.:D
I never turn on CID, nor will I ever. I never answer the phone if I'm watching TV unless I'm watching something I don't really care about. Besides, I have CID on my cell, that's good enough.
As for the CC, the only time I turn it on is during Headbanger's Ball, cause it's freaking hilarious watching death metal vox run across the screen at 300mph.
Alexandrepsf
03-07-07, 02:43 PM
I do not use the CID. our phone is next to the couch.
CC is important to me, sometimes, some dialogs even when I replay them are difficult to hear and at that time CC saves the situation. :)
I like the CID feature when I'm watching TV so I don't have to grab a phone when it rings to see who is calling. I call screen, so I don't answer for everyone who calls.
I also like the CC for many of the reasons stated. Primarily, I have a lot of relatives that call and like to yap. While I don't mind this, I don't find their yapping all that interesting, so I'll turn on the cc and continue to watch TV while their yapping away. Of course since it’s such a pain in the butt to turn it on now, I usually won't go through all the hassle. I'm really hoping for that toggle button on the remote for the HR20 SOON..... :D
lwilli201
03-07-07, 06:00 PM
I have CID on all my TV's. One person in the house has a sight vision and can not see the CID on the phone. With it on the TV she has no problem knowing who to ignore. :lol:
I do not use the CC but it is a necessary option that needs to work properly. We all may need it some day.
It is interesting that it has been said that the CID is annoying. Turn it off. :nono2:
ProfLonghair
03-07-07, 06:06 PM
OK, thanks for the input. I understood aboutdeaf/hearing impaired people. I personally don't mute the tv when I have a call or anything, everything I watch is on a dvr, so I can just pause it, but I understand about those who don't.
I do like the idea about having it on for kids language development. I have an 18 month old, I might try that. Also, I will SO be watching the ball with CC on, that's awesome.
And, as for the kids/family members who are too loud, well, that's what duct tape is for.
Mike Huss
03-07-07, 06:47 PM
Huge fans of CID in our house as well. Drives us nuts when it doesn't work on the R15 half the time.
Malibu13
03-07-07, 07:36 PM
CC is a necessity in our household. My wife is 100% deaf in one ear and wears a hearing aid in the other, which is 90% impaired. She reads lips very well but CC is her lifesaver when it comes to tv viewing. There are times when she must take out the aid or just wants relief in the ear canal and without CC, her tv viewing is hindered quite allot.
As for me, i am an old coot who has medium loss of certain frequencies, therefore i depend on it as well.
The_Geyser
03-07-07, 08:54 PM
Caller ID has never worked for me. I've tried everything. This was one option that I need, and why I waited for the HR20 instead of getting the HR10.
I use CC about 40% of time. I would love to be able to turn on/off easier.
finaldiet
03-08-07, 06:22 AM
I wear hearing aids and have hearing ears on TV. Will check out activating CC today as sometimes it is still hard to hear with the ears. Sometimes, my wife thinks its just a GUY thing if I can't hear her!:lol: :lol: :lol:
White_Horse
03-08-07, 06:38 AM
CC is a must for my husband and I. Both of his parents are deaf. His mother lives with us. They also both have deaf friends that they will have over the house so for watching tv or a movie, we can't go without CC.
TheRatPatrol
03-08-07, 06:45 AM
I don't have CID because I don't have a landline, cell phone only here.
The one thing I have problems with CC is being able to read the words at the bottom of the screen while at the same time being able to watch whats going on at the top of the screen, I seem to get too focued on the words and miss whats going on. This is one thing I don't like about subtitled movies. I never really use CC, unless the tv is on mute, but I have used CC on DVD's before when I wasn't able to understand what was being said.
Also, does anyone know what the difference is between CC1, CC2, CC3, CC4?
Yes to both CC and CID, we like CID all the time especially for the reasons Earl stated, who gets up to answer the phone, we like CC for lots of reasons but one is sometimes it's hard to make out what some of the dialog is, Starwars is one example, so you can go back with CC and know what was said. D* missed a chance last nite to give us a one button toggle for CC, I think it would be used alot more if we had that. There needs to be a quick way to get at it.
JeffBowser
03-08-07, 06:55 AM
Amen to that ! I called them about it, and all I got was massive confusion (on the reps end), so I just hung up.
Yes to both CC and CID, we like CID all the time especially for the reasons Earl stated, who gets up to answer the phone, we like CC for lots of reasons but one is sometimes it's hard to make out what some of the dialog is, Starwars is one example, so you can go back with CC and know what was said. D* missed a chance last nite to give us a one button toggle for CC, I think it would be used alot more if we had that. There needs to be a quick way to get at it.
wakajawaka
03-08-07, 07:02 AM
Caller ID, for me, is the absolute least important feature on the HR20.
FLWingNut
03-08-07, 07:51 AM
CID is nice, but rarely used since the R15 isn't quite ready enough to be promoted to the LR -- the DTivo is still the main box. In fact when I'm actually in bed watching TV and the phone rings it still surprises me when the CID pops up on the screen.
As for CC, we use it a lot. On shows like "House" which are full of medical jargon, it's a must to understand what's going on. And, as some have mentioned, some shows and movies are mixed so the dialog is lost in the music and sfx.
And some of the these actors just plain mumble!
bonscott87
03-08-07, 08:48 AM
CC is a must for households that have hearing impared people. I may end up there myself as I get older (genetics).
CID is a complete waste for me, I make sure it's turned off. Phone rings I just look at the dang cordless phone and it tells me who's calling. Also might help that nobody ever calls me so if it does ring it's for my wife so she's the keeper of the phone. I'm just not a phone person. Most of the time we just never answer the phone anyway, if it's important leave a message. :)
Pink Fairy
03-08-07, 08:59 AM
I don't use either really. At all! I do not get the use either...but I know other people need it, want it, and do use it.
I like Caller ID on the tv. Yeah the phone is right across the room, but with a new-born in the house, it's a major pain in the butt getting up while holding the baby, and running for the phone. If I don't need to, so much the better. And our second TV doesn't have a phone near it. It would be nice if the caller ID on THAT R15 worked better (I have a 300 with the phantom call problem), so I generally shut off the notifications on that DVR.
As for CC, I don't generally use it. Although we've taken to putting on the subtitles when watching a DVD. When you have small kids who are trying to fall asleep, you want to keep the volume kinda low. Which means that if you're watching a movie with lots of high action, you end up with the dialog being, in some scenes, inaudible. I never thought of doing that with CC on TV. Don't know why I didn't... just never did, even though we have the same issues with movies playing off the DVR.
jasonblair
03-08-07, 04:32 PM
I'm really surprised to see how many people on this forum still have a landline phone. I haven't had a land line phone since 2002. A lot of my friends are cell only as well.
The only issue it has caused for me is when I recently moved, and had to call Comcast to order internet service... (Goodbye, sweet 16Mbps Cox Connection!) When you call, the system will hang up on you if you don't "enter the home phone number of the location where you would like service." When I entered my cell number on a retry, it transferred me to a Comcast Office in Southern California, where my cell phone is based. That did me a lot of good here in Washington, DC!
FLWingNut
03-10-07, 10:45 AM
I'm really surprised to see how many people on this forum still have a landline phone. I haven't had a land line phone since 2002. A lot of my friends are cell only as well.
The only issue it has caused for me is when I recently moved, and had to call Comcast to order internet service... (Goodbye, sweet 16Mbps Cox Connection!) When you call, the system will hang up on you if you don't "enter the home phone number of the location where you would like service." When I entered my cell number on a retry, it transferred me to a Comcast Office in Southern California, where my cell phone is based. That did me a lot of good here in Washington, DC!
I'm one of those with a landline, as well as cell. I use DSL, so I need a landline, plus cell coverage at my house can be spotty. Plus, I have security issues with cell -- I will not give my charge card numbers, account numbers or SSN over a wireless phone of any kind.
HDTVsportsfan
03-10-07, 11:23 AM
I don't use CC much.
But it is rather convenient having CID pop up on the screen for second. Talk about being lazy.....You don't have to search around for the cordless if you don't want the call. Just press OK on the remote and it goes away. I would imagine it would be quite annoying if you had alot of sales calls though.
Jeremy W
03-10-07, 12:59 PM
On-screen caller ID is apparently so important to some people that one of the cable companies in my city actually CHARGES A $2 MONTHLY FEE to add this feature if you're using their phone service.
kentuck1163
03-10-07, 01:03 PM
I love the way my TV (Toshiba 37HL95) handled CC when I was on cable. Hit the mute button once and sound went down to 1/4 level, hit it again, and sound went all the way off and CC can on automatically. Was great for when you get a phone call and want to be able to be able to keep up with program while talking.
On-screen caller ID is apparently so important to some people that one of the cable companies in my city actually CHARGES A $2 MONTHLY FEE to add this feature if you're using their phone service.I was wondering if any other cable company had the CID feature through their boxes. Which provider is that?
Jeremy W
03-10-07, 05:48 PM
I was wondering if any other cable company had the CID feature through their boxes. Which provider is that?
WOW! Internet and Cable.
DishCSR
03-10-07, 08:18 PM
And, as for the kids/family members who are too loud, well, that's what duct tape is for.[/QUOTE]
roflmao
For me, caller ID on the TV is an annoyance as I have caller ID on my phone which is generally somewhere nearby.
I don't use closed caption, but I know a lot of people rely on it. I saw another post about a law. Never knew that. I don't think there should be any law, though every TV receiver should have it.
As with any of this stuff, there are enough options to suit everyone's needs I think. Both of these things can be turned off.
Jeremy W
03-10-07, 10:06 PM
FoI don't think there should be any law, though every TV receiver should have it.
Why shouldn't there be a law if you think every receiver should have it?
BubblePuppy
03-10-07, 10:44 PM
Why shouldn't there be a law if you think every receiver should have it?
There are laws that address "handicap accessibility and it does include the Hearing Impaired and Closed Captioning.
Jeremy W
03-10-07, 10:47 PM
There are laws that address "handicap accessibility and it does include the Hearing Impaired and Closed Captioning.
I know...
BubblePuppy
03-10-07, 10:49 PM
I know...
Ooops...wrong quote. Sorry J! to many late nights this week.
Jeremy W
03-10-07, 10:50 PM
Ooops...wrong quote. Sorry J! to many late nights this week.
That makes sense. I had no idea why you'd be telling me that.
BubblePuppy
03-10-07, 10:57 PM
I don't use closed caption, but I know a lot of people rely on it. I saw another post about a law. Never knew that.
I don't think there should be any law, though every TV receiver should have it.
So how would there be any consistency for the many that require or want CC to be able to enjoy something as simple as tv without a law that outlines how CC is to be displayed and the hours that a channel [B]must[B]dispaly CC.
BubblePuppy
03-10-07, 11:03 PM
Why shouldn't there be a law if you think every receiver should have it?
Excellent point..!!!
Believe it or not, lots of people still have landlines. I don't need (or even want) to be "in touch" all the time, nor do I like the garbled sound of a bad cell phone call.
I like both CC and on-screen CID. I have the TV set to CC-on-mute, so if a phone call comes in that I actually want to take, I can mute the TV and hear the call, the caller can hear me and I can still keep up with the show I'm watching.
I like on-screen CID because I can see who's calling without getting up or putting on my reading glasses.
Jeremy W
03-11-07, 12:50 PM
I don't need (or even want) to be "in touch" all the time, nor do I like the garbled sound of a bad cell phone call.
my reading glasses.
I think that last line explains everything. :D
WOW! Internet and Cable.Unless I'm misinterpreting your post, you seem excessively sarcastic here. I was asking which provider has those boxes as you mentioned. In my area the providers (Cablevision/Verizon) don't have CID through the receivers. If you don't want to answer, I don't care.
Jeremy W
03-11-07, 05:28 PM
Unless I'm misinterpreting your post, you seem excessively sarcastic here. I was asking which provider has those boxes as you mentioned. In my area the providers (Cablevision/Verizon) don't have CID through the receivers. If you don't want to answer, I don't care.
http://www1.wowway.com/images/wowLogo.jpg
http://www1.wowway.com/
http://www1.wowway.com/images/wowLogo.jpg
http://www1.wowway.com/
Wow! That's pretty funny. Jeremy, please excuse my hostility.:blush:
Jeremy W
03-11-07, 08:03 PM
Jeremy, please excuse my hostility.:blush:
No problem, I can see how my post could have been taken the wrong way.
I leave CC on most of the time when I'm watching anything but sports. It helps with character names and gives additional detail, particularly on shows heavy on vernacular, like The Sopranos, or House, or Numb3rs. The implementation SUCKS on the HR20. No, SUCKS is too generous. I can't believe the FCC hasn't fined D* a billion dollars for their failure to comply. It takes forever to turn on and off, and the quality is just awful.
I've never been able to get CID to work, and despite my being an "A-list" customer, the CSR's have no idea how to help me get it to work.
Barry
FWIW, I took it the wrong way, too! Not everyone is familiar with WOW!
Jeremy W
03-11-07, 08:31 PM
Not everyone is familiar with WOW!
And it doesn't help that their name isn't one you'd ever think to associate with a cable company.
And it doesn't help that their name isn't one you'd ever think to associate with a cable company.WOW! You're right.
John Duncan Yoyo
03-11-07, 11:15 PM
My wife and I decided the CID would be way too annoying.
I use CC rarely at home but it is on in the gym where I find it useful if I'm close enough to the screen.
I do find it very amusing to watch the local news with it on though. The captioners do this on the fly and enter some really strange things on occasion.
Radio Enginerd
03-11-07, 11:43 PM
I AM NOT TRYING TO START A FLAME WAR!
I AM NOT TRYING TO OFFEND!
Mostly, I'm wondering if I'm just missing out here. I see tons of people complaining about Called ID not working right. I haven't really had a land line in years, but it seems to me like a big distraction. Maybe you guys are just used to it, is that the case?
My real questions is in regards to Closed Captioning. Tons of complaints about how it works here. Is it just a high concentration of hearing impaired people and non-native English speakers, or is there some other reason you have it turned on that I can't think of. If so, I'd like to know, I'm willing to try (almost) anything once.
I don't use CC but I think CID is invaluable. I absolutely LOVE IT!
jasonblair
03-12-07, 05:43 AM
...nor do I like the garbled sound of a bad cell phone call.Arkansas Ozark stereotypes?!?! What Arkansas Ozark stereotypes? :lol:
(Just messing with ya... my grandmother is from Altus.)
I don't use the on-screen CID since my telephone has talking CID (Instead of ringing, it says "Call from ....")
I use CC a lot when I want to turn down the volume (either so I don't disturb someone, or because someone is on the phone)
i want one of those:)
BubblePuppy
03-13-07, 03:31 AM
I don't use the on-screen CID since my telephone has talking CID (Instead of ringing, it says "Call from ....")
I use CC a lot when I want to turn down the volume (either so I don't disturb someone, or because someone is on the phone)
i want one of those:)
My cordless phone has this feature..it's the Panasonic KX-TG5571. The odd thing is that it announces the last name first and then the first name Which is fine except when my Real Estate agent calls. Her name is ( I kid you not) Sally Love...
Kinda pissed my girl friend off the first time she heard it.:lol:
Why shouldn't there be a law if you think every receiver should have it?
Because I don't like excessive government regulation. If the market wants closed captioning than only a stupid company would not include it. I don't smoke either, yet I'm vehemently against smoking bans. Let the market decide these things, and in the process the government will save a few bucks.
Talking CID usually speak the name as it's displayed; last name first.
CC is on almost constantly in our house. Between our 4 year old playing and my wife or I doing other things while one of us is paying attention to a show, it's a must. No for CID since our phones all have a display, but if they didn't, I could see how it might be useful.
So how would there be any consistency for the many that require or want CC to be able to enjoy something as simple as tv without a law that outlines how CC is to be displayed and the hours that a channel [B]must[B]dispaly CC.
I'm getting a little frustrated here. You don't need al law in order to have a standard. Why do we need the government mandating something that already exists throughout more than 95% of the television industry?
Because I don't like excessive government regulation. If the market wants closed captioning than only a stupid company would not include it. I don't smoke either, yet I'm vehemently against smoking bans. Let the market decide these things, and in the process the government will save a few bucks.
It's related to the Americans with Disabilities Act. It's not up to the market to decide if people with hearing imparements should have access to public information and news media, any more than it's up to the market to decide if it should cater to wheelchairs by installing ramps.
I'm with you on the need for less government intrusion in general, and I'm with you against the sentiment you're replying to, but in the case of CC, it's a good law.
ApK
JeffBowser
03-13-07, 08:32 AM
I have a 100% hearing loss in one ear, and 80% in the other. I love CC, and have it on most of the time. That being said, I agree with Jon D's rather heated statements that the Gov't needs to poke their nose OUT of people's business, not poke it in even deeper.
rlnoonan
03-13-07, 08:58 AM
I really like the CID feature because my entertainment center is in the basement, but my phone is upstairs and a lot of times I don't even hear it ringing. With CID I don't miss any calls (although I still rarely answer it ;) ). I can screen calls without having to pause and run upstairs every time.
I rarely use CC, but it is nice when I need to mute for one reason or another.
BubblePuppy
03-13-07, 11:19 AM
I'm getting a little frustrated here. You don't need al law in order to have a standard. Why do we need the government mandating something that already exists throughout more than 95% of the television industry?
It's because of the government mandating CC that the figures are at 95% (if that is actually accurate). Without the governments "intrusion" it would probably be alot lower.
Jeremy W
03-13-07, 11:30 AM
Why do we need the government mandating something that already exists throughout more than 95% of the television industry?
How many TVs had closed captioning before the government mandated it? I'll give you a hint: it's nowhere near 95%.
The only time I turn on CC is when I can't understand what a person is saying, or if I want to see how a certain word is spelled. But I think it absolute should be there for the hearing impaired, and so a government mandate is necessary.
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