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ansky
03-09-07, 04:43 PM
I'm getting my HR20 installed in 2 weeks. Today I got a letter in the mail with an itemized summary of my order. In the letter it says "We agree to provide you with a Directv HD DVR with installation to your existing Directv satellite dish." In the "what's included" section it says:

--Connecting a Triple LNB, multi-switch, or both if necessary to operate the additional receiver

Currently my dish is a single LNB round dish. I thought with the HD DVR they are supposed to install a 5 LNB dish. It doesn't mention that anywhere in this letter. Should I call them or is it just a mistake in the letter?

DubMarc
03-09-07, 05:09 PM
I'd definitely give them a call.

ansky
03-09-07, 05:25 PM
I just called. It was a misprint in the letter. I'll be getting the 5 LNB dish.

HDTVsportsfan
03-09-07, 06:23 PM
I wonder how many of those went out.
Did you confirm on the work order w/ the CSR and on D* web site that it will be a 5-LNB?

DonCorleone
03-09-07, 06:26 PM
I thought they said they were moving towards only doing the 5LNB's going forward.