Can't view message (lockup)

[jkc120]

Long story short, my R10 was unplugged from the phone line for a long time. So at this point, I have over 150 messages telling me I haven't made a daily call.

Tonight I finally plugged the unit in to get the DST updates, etc. That worked fine. But now I'm trying to delete the messages, but as soon as I go to the Read messages menu item, the unit locks up / I can't get back to the menu system or live tv.

Is there anything I can do? I'd prefer not to wipe the entire box, as I have a slew of season passes setup.

Thanks!

[litzdog911]

This is a bug. I've seen a couple of "solutions" ....

1. Live with it. Just don't go into the Messages menu.

2. Perform a "Clear and Delete Everything". This is rather drastic and will wipe out your recordings and other settings.

[jkc120]

This is a bug. I've seen a couple of "solutions" ....

1. Live with it. Just don't go into the Messages menu.

2. Perform a "Clear and Delete Everything". This is rather drastic and will wipe out your recordings and other settings.

My concern is that I don't keep it plugged into the phone line all the time, so those messages are going to keep adding up (after another 30 days I guess). So at some point, it's going to hit some unknown limit/wall and I may have stability issues with the unit. I guess I'll just chance it and if it starts acting up I'll clear and delete everything. Thanks!

[litzdog911]

See also some other suggestions here ....
http://www.tivocommunity.com/tivo-vb/showthread.php?p=4949039&&#post4949039

[jkc120]

See also some other suggestions here ....
http://www.tivocommunity.com/tivo-vb/showthread.php?p=4949039&&#post4949039

Great, thanks for the link! I'll try the 10x connect thing tomorrow night to see if it helps.

[litzdog911]

Great, thanks for the link! I'll try the 10x connect thing tomorrow night to see if it helps.

Let us know if that works .... much less destructive than a "clear and delete everything".