Search function hang and then exits

[Mike Bertelson]

For the past few days I have been trying to search by title. In particular, The Sopranos. I find lots of hits on HBO and A&E. When I click on one(any one, I tried several titles & channels) it starts its search. It continues searching for several minuets and then returns to live tv. It just exits completely. I timed it once and it was about 135 sec before it exited.

I tried this on several other titles and have the same problem. Search by title worked prior to the last software push. I'm going to try other types of searches & check the timing again to see if it is consistant....at least as soon as I am allowed to.

Anyone else have this problem? Try searching for Sopranos and see what happens.

HR20-700 0x13e - Reciever originally installed on 02FEB07
5 LNB AT9
BBC's installed
Phone line connected
Off-Air antenna
Not Networked

Mike

[armophob]

I am going to take a wild guess, you may be experiencing what we call key bounce. When you hit select, the machine remembers 2 times on the remote, and when the search is done, the next default is cancel, and it cancels it. It is a known issue. If you are using IR then try RF and vice versa.

[Mike Bertelson]

I am going to take a wild guess, you may be experiencing what we call key bounce. When you hit select, the machine remembers 2 times on the remote, and when the search is done, the next default is cancel, and it cancels it. It is a known issue. If you are using IR then try RF and vice versa.

I thought about that. I did have key bounce problems with the RC34 in RF mode. It happened so frequently that it was very annoying. However, it went away when I put it in IR mode. Also, I've been using the MX-700 for about 2 weeks and haven't had a single problem that resembled key bounce. I think that if it was key bounce, it would also be a problem in other areas and not just title search.


Mike

[armophob]

I thought about that. I did have key bounce problems with the RC34 in RF mode. It happened so frequently that it was very annoying. However, it went away when I put it in IR mode. Also, I've been using the MX-700 for about 2 weeks and haven't had a single problem that resembled key bounce. I think that if it was key bounce, it would also be a problem in other areas and not just title search.


Mike

Well I gave it a shot. I tried the Soprano search several times with no troubles. I am running X141 though. Can't speak for x13e. Sometimes thes HR's need to know who is boss. Unplug it for 15min and see how that helps.

[Mike Bertelson]

Unplug it for 15min and see how that helps.

Well that worked. It searches just fine now. I feel kind of dumb...should have tried that first. Wonder what caused it to lock?

Thanks for the help
Mike

[DawgLink]

My search features has not been working for awhile now.

I search by Title and it takes 10-15 minutes to find the titles