Drew2k
04-07-07, 12:16 PM
I’ve had these problems since 0x145, and really hope DirecTV can fix these soon, but I really don’t know enough about how Interactive works, so any help is appreciated.
No Interactive on HD: Interactive is available on the SD YES channel, but not on the HD YES channel. Why? When will it be available on the HD channel?
There seems to be no way to figure out WHEN interactive will work. When you tune to 622-SD during the game, sometimes the RED and GREEN buttons just give the “DINK” audio cue that the feature is not available. Other times, you get the Interactive Menu (hereafter, the “I-Menu”). Couldn’t DirecTV pop up a simple notification when the interactive feature (“I-Feature”) is available? It could be a very simple message, like “Press (RED) for Interactive”, just like we have a caller-id notification. NOTE: I can’t get interactive to work for today’s game … very frustrating, especially since I wanted to write about it!
Interactive and the Buffer: Activating an I-Feature when you are behind in the live buffer jumps you to “LIVE” immediately, meaning you could lose up to 90 minutes of the Yankee game, and the buffer is flushed. Why?
Use of the LOADING... Message: After you use any I-Feature, you see an-screen hint that RED returns you to the I-Menu, and GREEN clears it. When you then press RED, you get a message that the I-Menu is loading. However, when you’re in the I-Menu and try to go to any I-Feature, you don’t get a “Loading …” message. Why not? You’re going to get users just pounding on the keys thinking the key press wasn’t accepted, and then when the I-Feature finally appears, all those buffered key presses make the I-Menu go crazy.
Interactive features only seem to be available from LIVE TV, so you can’t use them while watching a recording from your Playlist. When you record the game, it records the English and Spanish audio tracks, and you can toggle back and forth. Why can’t interactive content also be recorded so customers can get the most bang for their buck, by using Interactive AND using their DVR to time-shift the game?
This is an intermittent bug: If you accidentally press YELLOW (which turns on SAP on 622-SD) prior to activating the I-Menu, you then won’t be able to use the YELLOW button again to turn off SAP, even when you close the I-Menu. I had to go to Quick Menu > Audio to change the sound back to English.
No Interactive on HD: Interactive is available on the SD YES channel, but not on the HD YES channel. Why? When will it be available on the HD channel?
There seems to be no way to figure out WHEN interactive will work. When you tune to 622-SD during the game, sometimes the RED and GREEN buttons just give the “DINK” audio cue that the feature is not available. Other times, you get the Interactive Menu (hereafter, the “I-Menu”). Couldn’t DirecTV pop up a simple notification when the interactive feature (“I-Feature”) is available? It could be a very simple message, like “Press (RED) for Interactive”, just like we have a caller-id notification. NOTE: I can’t get interactive to work for today’s game … very frustrating, especially since I wanted to write about it!
Interactive and the Buffer: Activating an I-Feature when you are behind in the live buffer jumps you to “LIVE” immediately, meaning you could lose up to 90 minutes of the Yankee game, and the buffer is flushed. Why?
Use of the LOADING... Message: After you use any I-Feature, you see an-screen hint that RED returns you to the I-Menu, and GREEN clears it. When you then press RED, you get a message that the I-Menu is loading. However, when you’re in the I-Menu and try to go to any I-Feature, you don’t get a “Loading …” message. Why not? You’re going to get users just pounding on the keys thinking the key press wasn’t accepted, and then when the I-Feature finally appears, all those buffered key presses make the I-Menu go crazy.
Interactive features only seem to be available from LIVE TV, so you can’t use them while watching a recording from your Playlist. When you record the game, it records the English and Spanish audio tracks, and you can toggle back and forth. Why can’t interactive content also be recorded so customers can get the most bang for their buck, by using Interactive AND using their DVR to time-shift the game?
This is an intermittent bug: If you accidentally press YELLOW (which turns on SAP on 622-SD) prior to activating the I-Menu, you then won’t be able to use the YELLOW button again to turn off SAP, even when you close the I-Menu. I had to go to Quick Menu > Audio to change the sound back to English.