No signal for 101 sat

[Boiler_Up]

I live in the Chicago area and have an hr20-700 and a R15-300 and am unable to get a signal for the 101 sat today. This morning, we were hit with a snowstorm and we also lost power for a bit. Since then, both receivers are unable to get guide data that comes from sat 101. I checked that there is no snow on the dish or LNBs. I called D* tech support and they really were not helpful. I ended up getting a service call setup in a couple days. One interesting thing about this problem is that with my HR20, I get signal for the 110 and 119 sats, but not the 101 sat so it seems like my dish is still aligned properly. The last interesting prob is that a friend of mine lives down the street from me and has the same issue. He has an hr20-700, hr10-250, and another SD DVR... Any thoughts?

[Supervolcano]

I live in Northwest Suburbs of Chicago.
That slush storm today was pretty bad.
My dish accumulated some snow and forced a lockup because of no signal.

But then the temperature warmed up and melted some of it.

Soooo, what I'm suspecting is that MAYBE your power outage happened while your dish had snow on it. Then the receiver rebooted after power came back, but by then the snow wasn't allowing signal. This could have caused the triggered a tuner to disable?

Whether or not this is the cause, try this....
Now that there's no snow on dish, reboot both receivers again.
Let's see what happens.

[veryoldschool]

I live in Northwest Suburbs of Chicago.
That slush storm today was pretty bad.
My dish accumulated some snow and forced a lockup because of no signal.

But then the temperature warmed up and melted some of it.

Soooo, what I'm suspecting is that MAYBE your power outage happened while your dish had snow on it. Then the receiver rebooted after power came back, but by then the snow wasn't allowing signal. This could have caused the triggered a tuner to disable?

Whether or not this is the cause, try this....
Now that there's no snow on dish, reboot both receivers again.
Let's see what happens.
Also look to see that there is no snow or ice on the LNB as this will do the same as snow/ice on the reflector.

[jpeckinp]

I live in Northwest Suburbs of Chicago.
That slush storm today was pretty bad.
My dish accumulated some snow and forced a lockup because of no signal.

But then the temperature warmed up and melted some of it.

Soooo, what I'm suspecting is that MAYBE your power outage happened while your dish had snow on it. Then the receiver rebooted after power came back, but by then the snow wasn't allowing signal. This could have caused the triggered a tuner to disable?

Whether or not this is the cause, try this....
Now that there's no snow on dish, reboot both receivers again.
Let's see what happens.

I had the exact same thing today twice. Both with just a light dusting of snow on the west edge of the dish. I didn't have an outage that I know of though since my Tivo and TV are both on a UPS.
It's funny I have had a few inches of snow on the dish before and it worked just fine, today the snow was just slushy enough to attenuate the signal.

[veryoldschool]

I had the exact same thing today twice. Both with just a light dusting of snow on the west edge of the dish. I didn't have an outage that I know of though since my Tivo and TV are both on a UPS.
It's funny I have had a few inches of snow on the dish before and it worked just fine, today the snow was just slushy enough to attenuate the signal.
Yes it's not really how much snow, but how much water in the snow [as it's the water that kills the signal].
Most of my snow is the real wet stuff, & it doesn't take much to start to lose signals..