Delay changing SD Channels

[MonkeyMD]

My problem is a delay of 10-20 seconds when changing channels on SD only. HD is fine. The only channels not affected that I know of are 106,107.

I have a VIP211 with L3.45 software. I am relatively new to this, so I don't know what other info to include.

Nothing has changed in my setup except that some technicians came and replaced something - I don't know what (like I said newbie) on the dish when 2 of my HD channels stopped working.

I called Dish Tech, went through the whole ordeal of resetting (not that much of a newbie) etc. and they said the problem would be referred to engineer and a solution would be found. I think that means , deal with it, not worth our time.

One thing that did show up on System Info was
LNB Drift Detected...
0x03,0xa1, 119(e -7.03)(o 0.00), 110 (e -6.94)(o 0.00)
Has anyone else had this problem? And if so, what could be the cause?

[dynarsore]

My problem is a delay of 10-20 seconds when changing channels on SD only. HD is fine. The only channels not affected that I know of are 106,107.
One thing that did show up on System Info was
LNB Drift Detected...
0x03,0xa1, 119(e -7.03)(o 0.00), 110 (e -6.94)(o 0.00)
Has anyone else had this problem? And if so, what could be the cause?

IMO, the delay is caused by the receiver having a problem aquiring the signal. Probably caused by the LNB drift. You should have someone look at your lnb.

[psnarula]

i agree with ^. sounds like the receiver is trying to lock a signal on the channel. do you know what sort of signal strengths are you getting? use the point dish screen (menu 6-1-1).

[MonkeyMD]

Signal Strength is ~67 on satellite 119

[psnarula]

which transponder?

cycle through all transponders for the satellites at 110 and 119 and post your results here.

[MonkeyMD]

Sat 119
Trans Signal Strength
01 0
02 68
03 0
04 62
05 95
06 65
07 98
08 67
09 0
10 65
11 73
12 68
13 72
14 65
15 74
16 68
17 73
18 67
19 74
20 65
21 74

Sat 110

01 85
02 80
03 64
04 0
05 78
06 78
07 78
08 78
09 82
10 61
11 81
12 42
13 62
14 76
15 77
16 78
17 78
18 0
19 78
20 106
21 77
22 78
23 78
24 74
25 80
26 0
27 0
29 72
31 90

[tnsprin]

Sat 119
....


With numbers like that your dish needs to be realigned. Your delays may be caused by delays locking satellite signal.
My signals (on a 622) for comparison. In some cases I checked some of the low numbers and found they are for spotbeams not meant for my area. I actually was thinking of checking my alignment as my numbers are lower than they were, we have had a lot of wind over the winter (and with yesterdays Northeaster).
Sat 119
01 118
02 107
03 112
04 102
05 0
06 104
07 0
08 107
09 0
10 108
11 111
12 109
13 109
14 105
15 107
16 110
17 106
18 105
19 107
20 106
21 108

Sat 110

01 101
02 101
03 77
04 86
05 94
06 93
07 94
08 102
09 100
10 87
11 93
12 113
13 90
14 99
15 95
16 104
17 90
18 106
19 87
20 110
21 93
22 101
23 102
24 95
25 53 (spotbeam not aimed at me)
26 89
27 0(spotbeam not aimed at me)
29 0(spotbeam not aimed at me)
31 76 (spotbeam not aimed at me)

[MonkeyMD]

That's interesting. I knew from the time it was installed that they didn't know what they were doing. It was just a feeling and now that's being confirmed. The only signal over 100 on mine was a spotbeam. I didn't know what that was.

So will Dish network send a tech to fix it or realign it. Otherwise, I guess i could learn how.

Thanks for all the help.

[JonBlack]

My 322 is doing the same thing with a similar "LNB Drift" message. The 522 changes channels like normal. The signals are all high 90's-100's, except for some spotbeams of course. Any suggestions for me?

[Kevin Brown]

I have that delay too. I am personally convinced that it coincided with one of the many mostly useless software updates we have no choice in accepting.

[JonBlack]

I have that delay too. I am personally convinced that it coincided with one of the many mostly useless software updates we have no choice in accepting.
I'm wondering that myself. FWIW, I am getting the "LNB Drift" error on both boxes. The 322 definitely changes channels slower than my 522. I checked the signals on both boxes and almost all are over 100 with many over 110 on both 110/119. I guess as long as it's working I'll live with it.

[Kevin Brown]

I am getting the LNB drift message too.

I have a 522 (almost 2 years old). My wife has the newer one (622? 625? maybe 6 months old) I need to check her's sometime.

[GoVols]

I called Dish Tech, went through the whole ordeal of resetting (not that much of a newbie) etc. and they said the problem would be referred to engineer and a solution would be found. I think that means , deal with it, not worth our time.

One thing that did show up on System Info was
LNB Drift Detected...
0x03,0xa1, 119(e -7.03)(o 0.00), 110 (e -6.94)(o 0.00)
Has anyone else had this problem? And if so, what could be the cause?[/QUOTE]

E issued a tech alert last month concerning LnB Drift. A diagnostic was downloaded to newer receivers that discerns Lnb drift. if the values are +-5.0 but less than 12.0 your Lnb needs to be replaced. Your values indicate 119/110 even transponders are "out of sync." ie you're having problems or will have problems in the future.

[BNUMM]

I'm wondering that myself. FWIW, I am getting the "LNB Drift" error on both boxes. The 322 definitely changes channels slower than my 522. I checked the signals on both boxes and almost all are over 100 with many over 110 on both 110/119. I guess as long as it's working I'll live with it.

The only time I ever saw the LNB Drift message was when the dish had been hit by falling ice and bent the reflector. I replaced it and everything was fine. I doubt if this is your problem because you are not seeing any transponders with low signal. It could be moisture in a connector.

[Kevin Brown]

I checked my signal levels the other day, and I'm getting from 85 to 89 from all three satellites. I still do need to check my wife's setup (I have a 522, she has a 625).

[Deke Rivers]

i started getting those lags right after the last update..my siganl strength is great too

[HuggieBear]

I agree it seem to have started with th last software upgrade before that everthing was a'ok But I felt it was some thing I can live with for now :)

[MonkeyMD]

Well. A Dish Tech came out to my house and he said he didn't know what LNB Drift was and had never heard of it. He tried everything. Checking the inline amp. It was fine. He thought it might be the receiver, but he didn't have a spare one on hand. He repostiioned the dishes. He said they were out of alignment slightly. Now my signal strength is better. But even with that, there was still a delay of changing channels.

I found a desciption of LNB Drift on this forum and showed it to him. He then went and changed all the LNB's (guess that's what you call them). Works fine now. Only slight delay (1-2 secs) now.

Hope this helps.

[Kevin Brown]

What is an LNB exactly?

MDM- Did your signal strengths change at all?

[Jhon69]

What is an LNB exactly?

MDM- Did your signal strengths change at all?



LNB:Low Noise Block Amplifier.It amplifies the signal that is reflected from the dish.
:)

[BobaBird]

For a longer answer, try http://ekb.dbstalk.com/basics.htm#lnb.

[Kevin Brown]

Hmmm... So if I have leased equipment, is there a charge for Dish to come and replace one of these?

[MonkeyMD]

1) Yes my signal strengths improved. That was due to the realignment mostly. The went from ~75 to ~90. This is just average of all. I am not going to list all of them.

2) I believe if you have leased equipment, they should do it, but I have insurance also, so I don't know if that makes a difference.

[Kevin Brown]

Good to know. I'm still on the fence about doing anything about this until I go HD (sometime in the next 6 to 12 months).