Networking help chat: Prepare for VOD

[houskamp]

This is a poll to see how many are interested and possibly expand it to Q&A forum.

OK, So heres a summary of what we will try to do:
Network Connection Help for coming VOD
Day: Wednesday/thur August 1,2.. 2 day event will help with those who need to purchase equipment.
Time:8-11 Eastern
Subject:"Connected to internet".
If it goes good we can always do this again and possibly include Media Share setup.
If we get a lot of people we will try to set up rooms, netgear,dlink,buffalo
Milominderbinder2 has offered to go over the logs after to make a help document.
For those coming in for help:
Please have the make and model numbers of your modem,router,switch, etc...

So join us in the chat room: http://www.dbstalk.com/chat.php?/ OR http://chat.dbstalk.com

[Michael D'Angelo]

Will be there to help everyone as much as I can.

[HDTVsportsfan]

I will certainly try to help.

[afulkerson]

I will not be available on Wed but am avail for thur. You need to add the days to the poll...

[tfederov]

I'll be there after my softball game.

[Strejcek]

I'll be there as well.

[Stuart Sweet]

I will try very hard to be there for at least some of it. I need to warn people about v1 WGAs as there are still a lot of them in the retail channel.

[Coffey77]

I am pretty sure I can make it for a bit on Wednesday but I'll be out of town Thursday night. I'm bringing the laptop but connectivity is the big question. :)

[Milominderbinder2]

I have conflicts during parts of both but will be there as I can.

For anyone coming for help, may I suggest checking these two threads if you haven't already?

→ HR20: Networking and ViiV (http://www.dbstalk.com/showthread.php?t=72947)
→ HR20: Networking with Windows Media Player (http://www.dbstalk.com/showthread.php?t=74426)

If nothing else see the basic steps ahead of time?

Also I have no ability to log a chat session but it seems it would be a feature that a mod could set up. Tom, Earl, Chris, could you set up logs of those chat sessions?

Final thought for now. Often in large chats there is a lot of OT banter. Would this be a time to ask to stay on task? It might encourage a person not normally in chat to open up and ask questions.

- Craig

[tfederov]

Final thought for now. Often in large chats there is a lot of OT banter. Would this be a time to ask to stay on task? It might encourage a person not normally in chat to open up and ask questions.

- Craig

Not a bad idea. We probably won't be able to kill OT completely but I'm sure if we ask we can get it reduced to a murmur.

[rlockshin]

I am a novice with computer and really do not understand all of this networking.
Can I use a wireless router and plug a little receiver via USB in back of HR20.
I have a Sony VAIO laptop ,cable modem,D link wireless router and a linksys wireless USB adapter.
Detailed instructions would be appreciated.
I do not believe that it would be so easy as to just plug in the wireless USB to back of HR20.
I will wait for instructions prior to trying that

[Michael D'Angelo]

I am a novice with computer and really do not understand all of this networking.
Can I use a wireless router and plug a little receiver via USB in back of HR20.
I have a Sony VAIO laptop ,cable modem,D link wireless router and a linksys wireless USB adapter.
Detailed instructions would be appreciated.
I do not believe that it would be so easy as to just plug in the wireless USB to back of HR20.
I will wait for instructions prior to trying that

You cannot use a wireless USB adapter. The HR20 do not support them. You will need a wireless adapter that has a ethernet connect not USB. I have a Linksys game adapter WGA54G and it works great. With that unit all you do it disconnect the ethernet connection that you have going into you PC unless you are going wirless now. Then plug the game adapter into the ethernet connection on the PC to set it up. Then run the disk that comes with it and it will take you through a few steps to set it up. Then unplug it from the PC and plug it into the back of the HR20. Then go into the HR20 menu and run the network setup. Then you should be up and running.

If you need more help please post again or join us in the chat room Wednesday or Thursday night.

[Mixer]

Don't know if I am a Guru per se but if I can be there I will and I will try to answer questions that anyone with less know how than I have may ask

;)

[Spanky_Partain]

Perhaps this poll would do better in the HR20 Q&A...

[edvo]

I will be there! Thanks to you all for thinking of something like this; SUPPORT DBSTALK.com!!!!

[tfederov]

Perhaps this poll would do better in the HR20 Q&A...

Maybe if we can get an idea when it's ready to go national. My thought is that only the CE folks will be willing to test this round.

[houskamp]

Perhaps this poll would do better in the HR20 Q&A...
I'm holding off doing that till tomorrow, Want to see how many we will have coming... if the count is low we'll move it.. I know if we get a lot of people this will get crazy in a hurry..

[leww37334]

I hate to be the wet blanket here, but what started out as a really good idea seems to be fizzling, from the poll it appears that only five people have signed up needing help. It appears we have more guru's than people who need help. Perhaps at this point it might be good to assign a guru to each person and let the helpee and their guru PM back and forth.

I would also recommend that the people who need help post their configuration here. The minimum starting point should be: I have run an ethernet cable from my router to the HR-20 , or I have hooked up a wireless adapter to my HR-20.

[jaywdetroit]

Did I miss a thread or announcement on VOD? Are we speculating that VOD is in the next CE, or do we know this?

[Michael D'Angelo]

Did I miss a thread or announcement on VOD? Are we speculating that VOD is in the next CE, or do we know this?

A lot of us are guessing and hoping VOD will be in the next CE. Nothing from Earl or DIRECTV yet.

[Doug Brott]

Regardless of count, this help session is still a good idea. There's no reason to not do it even if it's 2:1 in favor of the Gurus. Personally, I think that an announcement posting should be made in the Q&A forum because networking support is useful for both VOD and for MediaShare. I don't know if the discussion needs to be in Q&A or not, though.

The potential problem with that is that there ends up being an overwhelming number of folks needing help, but I would expect that there would be a lot sanity along with any chaos that may develop.

If this works out well, perhaps we could informally create a monthly help session where folks can get help on different things, not just networking. Certainly the forum is there for that purpose, but the Chat works really well for on the spot diagnosis as well. Again, if it works out, just have the session on the first Wednesday of every month. You could simply call the event "First Wednesday."

Anyway, just an extension of houskamp's great idea.

[Michael D'Angelo]

I wonder if a MOD can make this a sticky for the next two days to keep it at the top of the page and help everyone see it.

[Tom Robertson]

Stuck for a couple days.

Cheers,
Tom

[Doug Brott]

Thanks Tom.

[Michael D'Angelo]

Stuck for a couple days.

Cheers,
Tom

Thanks Tom

[hdtvfan0001]

Hopefully I can get away from all this work!

Hoping to participate, learn, help, etc... :D

[Milominderbinder2]

You are talking about 6 hours online with up to 16 or more people offering to help.

If we assume that we might have the main chat plus say 5 sub-chats going, that is 6 chats.

(My thought would be to break it out by software/platform instead of adapter: Mac, Windows Media Play, Twonky, Tversity, Other. Ask your gurus to commit to areas and time frames. Also ask each person coming for help to state their problems and work so far here before the chat.)

If we can help only 4 at a time in each room, that is 24 we can help at a time. If each person takes even 30 minutes, we could comfortably help over 200 people.

I say to post it in the Q & A area as well.

- Craig

[Spanky_Partain]

I will commit as well to help where I can. Looks like the network people are already signed up.

It will be interesting to see trouble shooting techniques used by others as well.

Edit
Someone mentioned a First Wednesday or something like that....
How about a Chat-n-Learn session to cover this.

[christo76]

Did I miss a thread somewhere that actually said what will be required for VOD? I haven't bothered to connect my HR20 to a network because I have no need to. So I might need help for that. But I would only be doing it for VOD, and even then, I don't know if my DSL connection would even be fast enough.

It seems nearly every VOD conversation soon leads to talks of people with 5-6 meg download speeds. If thats what it will take then I guess I am out. The best I can get is about 1. And if VOD is going to be consuming all my bandwidth then its also out.

I think before a real VOD network help chat can happen, someone needs to list what would actually be needed.

[houskamp]

You are talking about 6 hours online with up to 16 or more people offering to help.

If we assume that we might have the main chat plus say 5 sub-chats going, that is 6 chats.

(My thought would be to break it out by software/platform instead of adapter: Mac, Windows Media Play, Twonky, Tversity, Other. Ask your gurus to commit to areas and time frames. Also ask each person coming for help to state their problems and work so far here before the chat.)

If we can help only 4 at a time in each room, that is 24 we can help at a time. If each person takes even 30 minutes, we could comfortably help over 200 people.

I say to post it in the Q & A area as well.

- Craig
At this point in time I would like to stay to just "connected to internet" problems..we will problably have other sessions later for Media Share... At that time I would think problably one sesion for each (twonky,wmp,tversity)

[Tom Robertson]

I'll leave it here for a couple days, then move it to its real home in the Installation forum (and likely close it friday.)

Cheers,
Tom

[kevinwmsn]

I'll help out.

[boilerjt]

I'll be there and help wherever I can.

[Canis Lupus]

I might be able to help on the Mac side if needed. I haven't used Twonky and just hooked up EyeConnect, but I'm decent on the networking side for Mac if needed.

[DCSholtis]

Same here for the Mac ppl if needed I'll be around.

[packfan909]

I will try to show up and lend my help.

pf

[tfederov]

I will commit as well to help where I can. Looks like the network people are already signed up.

It will be interesting to see trouble shooting techniques used by others as well.

Edit
Someone mentioned a First Wednesday or something like that....
How about a Chat-n-Learn session to cover this.

That's a real good idea. Maybe we could come up with a list of topics and each pick one to work with over the next few months. These would also be good tests for D* chats.

[wakajawaka]

I'm already hooked up, but I'd like to see what others are doing and hopefully learn something.

[Doug Brott]

I'd also like to point out to guests that visit this area. You do not need an account here @ DBSTalk to participate. If you need some help but don't want to sign up, this is your chance.

[Drewg5]

I'm willing to help, where I can.

[WERA689]

I've had great luck with my Buffalo wireless bridges and linksys access point and Dlink router, but I'm no guru. I'll be glad to help if i can. I'll be there.

[christo76]

So does anyone know the actual requirements for VOD?

[Tom Robertson]

So does anyone know the actual requirements for VOD?

Beyond having a high-speed internet connection, no. Your mileage will vary as to performance.

Cheers,
Tom

[Stuart Sweet]

I don't know any more than the rest of you as far as the requirements, but I do believe that an SD signal from DIRECTV over satellite requires about 1.25Mbps transfer rate. If they are going to MPEG-4 compress the data ahead of time, they could conceivably cut that by quite a bit.

[Indiana627]

Isn't it ironic that to use this new feature from D*, you will need a high speed internet connection that for most people will probably come via their local cable company?

[Button Pusher]

I voted yes for help. I'am ready to get my HR20-100 hooked up but first I guess I need to make a trip to pick up a router. I have a question first. I live in an old Victorian style house with Plaster walls.I don't know for sure if wireless will work in my set-up.My computer is just on the other side of the wall from the HR20.It will be easy to run a cable around the wall into a router from the HR20 if you think that would be best or I could try wirless if you think I need that.

On my last trip to BB I saw the Router and Wireless Adapter you guys have been using.But if I go with a wired Router what do you suggest?

[Philby]

I won't be participating this week since my install isn't until 8/6, but I would appreciate a link or PM in the right direction for when I do get my HR20.

It will be connected to an airport extreme via cat 5 (which I'm gonna have to move cause i don't feel like dropping $75-150 on an ethernet adapter after i just spent $200 for the HR20, and yes it will ironically be coming from a cableco connection since its 3 times faster than DSL in my area...5Mbps vs 1.5) and so some help from a Mac guru would potentially be needed - although I'm pretty sure I'll be able to figure it out myself...(i would assume I just plug it in and then run the network setup?)

I do have a question tho - do you guys notice the HR20 using any bandwith now when there's no real network functionality? I only ask because my 4 plex shares the internet connection and since they reimburse me a portion for allowing them to use it I don't want to be eating up a bunch of bandwith with a DVR that's not doing anything...

[Stuart Sweet]

My HR20 is using hardly any bandwidth. Maybe 50k per day I would guess. It just sends information back to the mothership every so often.

[DCSholtis]

I won't be participating this week since my install isn't until 8/6, but I would appreciate a link or PM in the right direction for when I do get my HR20.

It will be connected to an airport extreme via cat 5 (which I'm gonna have to move cause i don't feel like dropping $75-150 on an ethernet adapter after i just spent $200 for the HR20, and yes it will ironically be coming from a cableco connection since its 3 times faster than DSL in my area...5Mbps vs 1.5) and so some help from a Mac guru would potentially be needed - although I'm pretty sure I'll be able to figure it out myself...(i would assume I just plug it in and then run the network setup?)

I do have a question tho - do you guys notice the HR20 using any bandwith now when there's no real network functionality? I only ask because my 4 plex shares the internet connection and since they reimburse me a portion for allowing them to use it I don't want to be eating up a bunch of bandwith with a DVR that's not doing anything...

1. Buy some cat5.....Depending on where everything is you may wish to pick up some flat cat5. I run 10 ft of that from my AP Express to my HR 20 so no one trips.
2. Plug one end into the AP Express
3. Plug the other end into the back of the HR20
4. Reset your receiver
5. Go into the menu under network, do a test and marvel at your new hookup. :D

[Canis Lupus]

I voted yes for help. I'am ready to get my HR20-100 hooked up but first I guess I need to make a trip to pick up a router. I have a question first. I live in an old Victorian style house with Plaster walls.I don't know for sure if wireless will work in my set-up.My computer is just on the other side of the wall from the HR20.It will be easy to run a cable around the wall into a router from the HR20 if you think that would be best or I could try wirless if you think I need that.

On my last trip to BB I saw the Router and Wireless Adapter you guys have been using.But if I go with a wired Router what do you suggest?

If you can go wired, I would think that would always be the best choice.

Windows or Mac? Cable or DSL? Wireless modem? Computers can connect wirelessly to the modem?

[davidord]

I've used a few brands, but I think Linksys is probably the best. They are owned by Cisco who has been in the business for a long time. I would go with the BEFSR41 Linksys router, or you could go with the WRTG54G wireless router and disable the wireless broadcast. They are about the same price.

I moved my DSL modem and my WRT54G router downstairs by my HR20 and PS3 and hard-wired them directly into the router. Now, I use my Buffalo Wireless gateway for my computers in my office. I guess this shows where the internet and media are going these days. Also, having the wireless router in a more central location improves reception for my laptop.

[Philby]

1. Buy some cat5.....Depending on where everything is you may wish to pick up some flat cat5. I run 10 ft of that from my AP Express to my HR 20 so no one trips.
2. Plug one end into the AP Express
3. Plug the other end into the back of the HR20
4. Reset your receiver
5. Go into the menu under network, do a test and marvel at your new hookup. :D

that's how I figured it would work, although I'm not sure what I'm supposed to marvel at yet :grin:

luckily my AP express will be in my media stand, so I won't need a long cord since it will be right next to the HR20...also I'll have space next to my 500GB air port HD for an eSATA HD if I want to upgrade my DVR capacity :D

[Button Pusher]

Windows XP Media Center Edition w/Service Pack 2, DSL Wireless Modem/Router(Westell VersaLink Model 327W)/w BellSouth Fast Access DSL 6.0, My Desktop computer is wired to the DSL Modem but I have a USB card for my laptop to bea able to access the internet.

I have three open ports on the back of the Wireless Modem.Can I run a Cat5 cable from the HR20 to the Westell Modem/Router or do I need something else?

[davidord]

All you need is a cable from the Westell Modem/Router and go through the network setup.

Windows XP Media Center Edition w/Service Pack 2, DSL Wireless Modem/Router(Westell VersaLink Model 327W)/w BellSouth Fast Access DSL 6.0, My Desktop computer is wired to the DSL Modem but I have a USB card for my laptop to bea able to access the internet.

I have three open ports on the back of the Wireless Modem.Can I run a Cat5 cable from the HR20 to the Westell Modem/Router or do I need something else?

[MikeR7]

OK, so I bought a 25 ft cat5 cable and hooked it up to the HR20 and my router directly. I ran the test and it said congratulations you are connected to the DIRECTV through the internet. Then I ran a system test and it says I am connected to the network, but where it says internet it says no connection. Seems contradictory to me.

[Michael D'Angelo]

OK, so I bought a 25 ft cat5 cable and hooked it up to the HR20 and my router directly. I ran the test and it said congratulations you are connected to the DIRECTV through the internet. Then I ran a system test and it says I am connected to the network, but where it says internet it says no connection. Seems contradictory to me.

Try doing a menu reset on the HR20 and see if that fixes it. If not you may have to unplug your modem and router. Then wait 15 seconds and plug the modem back in. After that starts all the way up plug the router back in and then test it again.

[MikeR7]

Well now I am getting 4 OK's and Network and Internet both connected, so I guess I am. Send me some VOD DTV!

[Button Pusher]

Thanks Davidord! I thought I had to worry about setting IP addresses for the HR20 to be networked?

[MercurialIN]

I feel so stupid when it comes to networking my two HR 20-700's. I really want to do this but feel hopelessly confused as to what I actually need to buy. I have an old Dell desktop circa 2001 running Windows XP. I have a wired DSL modem (brand is Speedstream it's their 5100 model) via AT & T. I was thinking of a wireless setup but have been wondering if perhaps the wired would be the way to go. The gentleman that installed my attic antenna although he doesn't network DVR's for a living said he'd be willing to come out and run the ethernet cables through the floor into my basement and across to the computer/HR 20's. So I've been thinking I'd go with the wired set up. There is a Radio Shack nearby and I thought I'd look there. If I have to I can go a little bit further to a Best Buy. Again, cost is an important factor for me.

I just don't know what I actually need. Here's what I believe I'll need, a wired router with at least two ports for the two HR 20's and two separate perhaps Cat6? ethernet cables to hook the two HR 20's to my computer and router? The computer is in a separate room next to the room the one HR20 sits in but down the hall and around a long corner from where the secondary DVR sits. If that information helps any. I have DSL elite, supposedly AT & T's fastest DSL but I don't get the highest speed not because I'm not able to get it but because my phone line's wonky and I don't normally get the highest speed I'm supposed to be able to get here.

I need to keep the costs minimal, on a very small fixed income. I want to get a decent router but can't afford top of the line, I was hoping to keep it around forty dollars or less if possible. I have never had a router so don't know what they cost, I thought then I'd just get a couple of cat6 ethernet cables and hoped that would do it. I do have Windows Media Player version 11 downloaded to my computer but not installed as yet.

Here's where I'm really embarassed, what do I plug into where? I mean what plugs into my computer tower and where does it plug in? Will I have to drag the tower out of the slot under the desk to get to the back of it to plug something in? I have MS and moving heavy computer towers won't be very easy and my eyesight isn't sharp enough to see what slots are on the back of the tower. I have two USB or serial ports perhaps on the front of the tower, I use them to plug in the cable that came with my cell phone to download songs from my computer to my cell phone, it wouldn't plug in that would it? And then I'm guessing the two ethernet cables would plug into the router in back perhaps? And the other end into something on the back of each HR 20? I just found out I'm out of electrical outlets in my computer room to plug the router into, I could unplug the no longer working printer into it as a temporary solution then perhaps get a power strip, does the router need any particular kind of power strip/surge protector? Or will the standard outlet I'd be having to plug it into do? Sorry for so many questions I'd just really like to be able to play music and view photos from my computer, I have hundreds of songs and hundreds of pictures through my DVR's and of course I very much want VOD when it's available. Thanks for any suggestions.

[Stuart Sweet]

It sholuld be very easy to find a Linksys router for the budget you have. Others will give you their opinions but for my money it's Linksys or nothing. You'll need 3 ethernet cables as well, and yeah you ought to get a good power strip as well.

The Linksys will have a port labeled WAN. The DSL modem plugs into that. The line from your PC, as well as the lines from your HR20s, will go into the ports marked "LAN". My advice would be to keep the line to your modem plugged into your modem and plug a different line into your computer. This is because it might be a "crossover" cable which is a special kid of cable needed for some DSL modems.

You may need to call your internet service provider to get LAN settings, but if you run the Linksys software it will attempt to set everything up for you, and there's about a 75% chance it will just work.

Once you're set up with the PC and you're back to surfing the internet, try going through the network setup on your HR20. Again, there's a good chance the automatic setup will work ok.

If you need help, we've got your back!

[MercurialIN]

It sholuld be very easy to find a Linksys router for the budget you have. Others will give you their opinions but for my money it's Linksys or nothing. You'll need 3 ethernet cables as well, and yeah you ought to get a good power strip as well.

The Linksys will have a port labeled WAN. The DSL modem plugs into that. The line from your PC, as well as the lines from your HR20s, will go into the ports marked "LAN". My advice would be to keep the line to your modem plugged into your modem and plug a different line into your computer. This is because it might be a "crossover" cable which is a special kid of cable needed for some DSL modems.

You may need to call your internet service provider to get LAN settings, but if you run the Linksys software it will attempt to set everything up for you, and there's about a 75% chance it will just work.

Once you're set up with the PC and you're back to surfing the internet, try going through the network setup on your HR20. Again, there's a good chance the automatic setup will work ok.

If you need help, we've got your back!

Thank you so much for the reply. Hope this doesn't sound too ignorant but I am confused about a couple of things, when you say, the DSL modem plugs into the WAN port on the Linksys router do you mean the electrical plug from the DSL modem, it's one of those big black power boxes not a regular two prong plug. Then the electrical plug from the router would plug into the outlet where the DSL modem was plugged in? Currently my computer stuff is plugged into a CyberPower 585AVR whatever that is, a relative bought it for me years ago, it has six outlet slots in it but only three actually work anymore. I currently have my DSL modem, the monitor and my computer's speakers plugged into it.

Also what line from the PC, is that where the third ethernet cable comes in? Do I run an ethernet cable from my computer, plugged into the back of the computer tower somewhere I am guessing and plug that into one of the LAN ports on the router?

"My advice would be to keep the line to your modem plugged into your modem and plug a different line into your computer. This is because it might be a "crossover" cable which is a special kid of cable needed for some DSL modems. " I am not sure what you mean here by keeping the line to your modem plugged into your modem and plug a different line into your computer?

I have read various posters saying bad things about Linksys routers but you have had good luck with one? I am asking because I do value your opinion I have found your various posts to others helpful to me in the past on other issues. I hope these aren't stupid questions, I'm just one confused lady about all this.

[edvo]

(I also posted this in Cutting Edge forum)

I cannot believe that I got WMP AND Twonky to work!!! Do not know what I did differently except unplug/plug DLink game adapter and restarted HR20. Now it works!
Question, if I unplug my DLink wireless 108G gaming/ bridge adapter during periods of non use, will it mess up any settings or anything?

thanks!

[MercurialIN]

I found the router listed below at BB for a price I think I can manage, my question now is what would I need to add to it to network both DVR's to my desktop computer? Would it work with my wired DSL modem? I hope it's ok to post the following information.

"Linksys 802.11g Wireless Router

Model: WRT54G



This is one multitalented device — superfast transfer rates up to 54 Mbps, dual 802.11g and 802.11b network compatibility, advanced security features and a 4-port Ethernet switch." From BB's web site.

[Rathmir]

MercurialIN,
Don't pull out your tower. Right now there should be one ethernet cable going from your modem to your computer. Take the end of that cable off of the modem and connect it to your router in one of the LAN spots. Take the cable that comes with the router and connect one end to your modem and the other end to your router in the WAN spot (it is usually off to the side no the 4 that are all together). With the other LAN ports, connect an ethernet cable to each of your receivers. The cables will only fit in one place if they are the -700s if they are the -100s use the top port. You could use cat5 or cat5e if your budget can't afford the cat6. Hope this helps.

[sigma1914]

Please note I'm very limited in my networking knowledge.

Here's my setup:
Cable Modem ----> Linksys router (NON wireless)
The router has 2 desktops connected, but not "networked" to each other. I say that b/c we can't view each others files.
There are 2 open ports.

Do I just run another ethernet cord from the HR20 to my router & run the setup on the DVR? The lengths only like 3 feet. After it's connected, I'm clueless how I'd even stream music from my PC. I'm more interested in VOD.

[Michael D'Angelo]

Please note I'm very limited in my networking knowledge.

Here's my setup:
Cable Modem ----> Linksys router (NON wireless)
The router has 2 desktops connected, but not "networked" to each other. I say that b/c we can't view each others files.
There are 2 open ports.

Do I just run another ethernet cord from the HR20 to my router & run the setup on the DVR? The lengths only like 3 feet. After it's connected, I'm clueless how I'd even stream music from my PC. I'm more interested in VOD.

Yes you want to run a ethernet cable from the router to the HR20. Then run the network setup on the HR20 and if it says connected to internet and network you will be good to go for VOD. As far as the media sharing goes what media server will you be using? I have only set up WMP11. If that is what you are using you need to set it up for sharing and the allow the unknown device which will be the HR20. Then you should see a music & photo's option in the HR20 menu.

[sbl]

Mercurial, this is all about the Ethernet connections, not power. The Ethernet cable from the DSL modem should connect to the "WAN" Ethernet jack on the router. Then you run an Ethernet cable from your PC (or other equipment) to one of the ports numbered 1-4 (typically) on the router.

You're right to have the modem and router plugged into a battery-backed up power supply (UPS), which is what your CyberPower thing is. Look at the labeling on the UPS and you'll find that three sockets are battery backed up and three are "surge protection only". My guess is that you're using the "surge only" sockets and that the UPS is turned off so that the battery-backed-up outlets are off. You WANT to use the battery-backed up outlets instead. Push and hold the power button until it beeps and a green light should come on - this will turn on the other outlets. See the CyberPower manual, if you have it, for more information.

As for Linksys routers, they're fine for normal use. It's for the advanced users who like to tinker with things that other brands are preferable.

[finaldiet]

I am not a guru at this stuff, so I need all the help I can get and you guys have helped me tremendousy. If you've helped one person, you did a good job!:D

[Steve2726]

I need help with Belkin equipment running on Windows Vista (gasp!) :eek2: Yes, Vista. Anyone out there with expertise for this setup?

[davidord]

No problem. I'm glad I could help.

Thanks Davidord! I thought I had to worry about setting IP addresses for the HR20 to be networked?

[davidord]

What help do you need? Is the Belkin connected? Is it in the box? What model router? Is it wireless?

I need help with Belkin equipment running on Windows Vista (gasp!) :eek2: Yes, Vista. Anyone out there with expertise for this setup?

[mwhip]

Just got done reading the thread and I am going to mess with this tonight. I have a Linksys WRT54G has a couple computer in the office connected over ethernet to it. I use the wireless for my laptop. I also have a 50ft cable strung to the living room connected to a simple linksys 5 port switch for my slingbox, xbox360 and TiVo. I am going to connect the HR20 tonight to it and go through the setup to prepare for VOD. Wish me luck!!!

[Spanky_Partain]

You all come on into the chat room. We have a quorum already!

http://www.dbstalk.com/chat.php?/

[houskamp]

we have some extra time so if someone wants some help on media share come on in : http://www.dbstalk.com/chat.php?

[MercurialIN]

MercurialIN,
Don't pull out your tower. Right now there should be one ethernet cable going from your modem to your computer. Take the end of that cable off of the modem and connect it to your router in one of the LAN spots. Take the cable that comes with the router and connect one end to your modem and the other end to your router in the WAN spot (it is usually off to the side no the 4 that are all together). With the other LAN ports, connect an ethernet cable to each of your receivers. The cables will only fit in one place if they are the -700s if they are the -100s use the top port. You could use cat5 or cat5e if your budget can't afford the cat6. Hope this helps.


Thank you so very much for the advice. You explained in such a clear, concise way that I don't feel confused anymore. I have called the local Radio Shack and found I can get a wireless Netgear router that fits my budget it's small but has four ports I was told. I was also told since I have two HR 20-70S's I would need two ethernet cables. So I am hoping to get out either tomorrow or the next day and get at least the router to start with. I may have to wait until I can budget for the ethernet cables. But the router would be a start. Again thank you so much I really appreciate all the help from you and lamontcranston and sbl and others on this forum that have helped me. You guys are great! :)

[MercurialIN]

Mercurial, this is all about the Ethernet connections, not power. The Ethernet cable from the DSL modem should connect to the "WAN" Ethernet jack on the router. Then you run an Ethernet cable from your PC (or other equipment) to one of the ports numbered 1-4 (typically) on the router.

You're right to have the modem and router plugged into a battery-backed up power supply (UPS), which is what your CyberPower thing is. Look at the labeling on the UPS and you'll find that three sockets are battery backed up and three are "surge protection only". My guess is that you're using the "surge only" sockets and that the UPS is turned off so that the battery-backed-up outlets are off. You WANT to use the battery-backed up outlets instead. Push and hold the power button until it beeps and a green light should come on - this will turn on the other outlets. See the CyberPower manual, if you have it, for more information.

As for Linksys routers, they're fine for normal use. It's for the advanced users who like to tinker with things that other brands are preferable.

Thank you so much for the helpful advice I really appreciate it. I have decided after getting a Radio Shack circular in the mail and them being located close to me that I will go for a Netgear router they happen to have on sale this week. I am getting their least expensive one but the guy told me on the phone it should do for what I want. So I hope Netgear is an ok brand, I know nothing about them. On my CyberPower the power on light no longer lights up and when I try to plug anything into the other three slots they are just dead. You know I just looked at the box really closely, with my glasses on this time and you told me something I had no idea about, you are right, three slots are simply labeled surge, the other three say, surge and also battery. But nothing I've ever plugged into the three that say surge/battery have ever worked. The power on light no longer works so I just pushed the power button inward and I am assuming that it's all on then. Unfortunately I lost the owner's manual years ago. My brother had picked this up for me on sale or close out at Best Buy years ago. He doesn't know anymore about the thing then I do. Anyway thanks for explaining what that thing is, I just thought it was like a big old almost car battery sized power strip all this time. People on the forum might find it hard to believe but truly I am a lady that is good with figuring out how to run and program various electronic devices but it's when it comes to doing the hook up part that I am totally clueless. I think if I could see better it would help (MS). Thanks again.

[houskamp]

Special Thanks to all who showed up to help. :)
We got one more night for the rest who need help..

[sbl]

MercurialIN, I recommend purchasing a new uninterruptible power supply, the one you have is not protecting you any more. The battery may be dead. You should recycle it - see if you have a BatteriesPlus store near you.

APC and Belkin are my favorite brands of UPS.

[MercurialIN]

MercurialIN, I recommend purchasing a new uninterruptible power supply, the one you have is not protecting you any more. The battery may be dead. You should recycle it - see if you have a BatteriesPlus store near you.

APC and Belkin are my favorite brands of UPS.

Thanks I will definitely keep that in mind. I appreciate the help.

[MercurialIN]

I wanted to say thank you so much to everyone who either helped me on this thread or helped me in the special chat tonight. Thank you houskamp for coming up with the idea for the chat room. You should definitely be CEE.
I am very grateful to all on this forum. I finally feel fairly confident I can do the networking I've wanted to have for so long now. Thanks again. :)

[davidord]

If you are concerned about price for cables, Monoprice is a popular choice. I've attached a link for Cat5 Network cables. The prices are substantially less than most retail locations.

http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10208&style=

I wanted to say thank you so much to everyone who either helped me on this thread or helped me in the special chat tonight. Thank you houskamp for coming up with the idea for the chat room. You should definitely be CEE.
I am very grateful to all on this forum. I finally feel fairly confident I can do the networking I've wanted to have for so long now. Thanks again. :)

[MercurialIN]

If you are concerned about price for cables, Monoprice is a popular choice. I've attached a link for Cat5 Network cables. The prices are substantially less than most retail locations.

http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10208&style=

Thank you very much for the kind suggestion. Actually they told me about monoprice in the chat room tonight and I have placed my order for two 100ft cat5e cables already! Now once I can afford a fairly cheap router, I'm looking at one at Radio Shack for around $40 I will be all set for VOD, I can't wait. Again thank you so much. :)

[davidord]

Here's a link to Newegg.com for a 4 port wired router for $31 minus $10 rebate. $21.00 + $5 shipping after rebate.

http://www.newegg.com/Product/Product.aspx?Item=N82E16833127091


Thank you very much for the kind suggestion. Actually they told me about monoprice in the chat room tonight and I have placed my order for two 100ft cat5e cables already! Now once I can afford a fairly cheap router, I'm looking at one at Radio Shack for around $40 I will be all set for VOD, I can't wait. Again thank you so much. :)

[tgater]

I used the "Networking Tips" and have my server w/2003 Server R2 connected two computers using XP Media Center, and my laptop with XP Pro connected, my HR20 is able to see all of the content on WMP, I have one more computer running XP 64 bit that I will connect this weekend. It's nice to view photo's and listen to music from all of these I still need to organize all of my media files into folders for easier access.

[MercurialIN]

Here's a link to Newegg.com for a 4 port wired router for $31 minus $10 rebate. $21.00 + $5 shipping after rebate.

http://www.newegg.com/Product/Product.aspx?Item=N82E16833127091
Thank you again for the help. I went ahead before I saw your post and made the leap and ordered a router from netgear's online store. It was a little more then I had planned but hopefully it will be a good router. I guess I'll find out. Thanks again for all of your help I appreciate it.

[MercurialIN]

One other question I have. I have ordered a Netgear wireless router and two ethernet cables, unfortunately I will need to unplug them from the HR 20's any time I am not actively using the networking/VOD until I can get someone out here to run the cables into the basement so they can be plugged in all the time without my having to have them running down the hall and my tripping over them or the cat chewing them up. So will unplugging everything each time I'm done using it until I get the cables run through the basement, mess up the networking, will I have to go through the whole set up each time I reconnect the cables? I won't be able to afford that very soon, on top of this other equipment. Any thoughts would be appreciated.

[davidord]

The short answer is most likely. But, if you are only concerned with VOD, the setup to reestablish a connection is very quick by running through the automatic networking setup. If you are concerned with streaming music and pictures, most of the time I find it takes a reboot to reestablish a connection.

One other question I have. I have ordered a Netgear wireless router and two ethernet cables, unfortunately I will need to unplug them from the HR 20's any time I am not actively using the networking/VOD until I can get someone out here to run the cables into the basement so they can be plugged in all the time without my having to have them running down the hall and my tripping over them or the cat chewing them up. So will unplugging everything each time I'm done using it until I get the cables run through the basement, mess up the networking, will I have to go through the whole set up each time I reconnect the cables? I won't be able to afford that very soon, on top of this other equipment. Any thoughts would be appreciated.

[Button Pusher]

Sorry I didn't make it on last night,but I tried.Here is what happened.I ran my Networking cable from the HR20 to my Westell 327W DSL modem/router and soon as I hooked it up I could not get on the internet.The HR20 didn't show connected at first until I rebooted everything as instructed on the help screen of the HR20.Once everything came back up I ran the Network connection set-up again and everything connected fine.It said the HR20 was networked and had an internet connection. I still could not get on the internet from my computer. I had to wait to come into work to talk to you guys to find out what I did wrong.

I did try to get WMP11 to work since the HR20 was networked but I had no luck with that either and it was late and I wanted to wait until I could get to work to talk to you guys and read up more on what I did wrong. I assume everything is ok with the set-up of the HR20 I just can't get on the internet. The DSL light is lit up on the modem and the internet LED is on with it flashing once in awhile. Any suggestions? Thanks Jeff

[Indiana627]

I didn't make the chat last night but I have a question: how hard is to put the ends on cat5 wire?

Instead of wall fishing and wall plates, I'm thinking of just drilling a hole through my floor and carpet from the basement and run the wire through the hole and then connect it to the HR20. I'd put the end on after running it through the floor. If I run the wire with the end on it, I'd have to drill a much larger hole and I really don't want to have to do that. I've put ends on RG6 cables before but never on cat5.

The cat5 cable would run directly from my HR20 to my router. I mention this because I've heard of both cross over patch cable and straight through cables, though I don't really know the difference.

[houskamp]

I didn't make the chat last night but I have a question: how hard is to put the ends on cat5 wire?

Instead of wall fishing and wall plates, I'm thinking of just drilling a hole through my floor and carpet from the basement and run the wire through the hole and then connect it to the HR20. I'd put the end on after running it through the floor. If I run the wire with the end on it, I'd have to drill a much larger hole and I really don't want to have to do that. I've put ends on RG6 cables before but never on cat5.

The cat5 cable would run directly from my HR20 to my router. I mention this because I've heard of both cross over patch cable and straight through cables, though I don't really know the difference.
1st question: how good is your eyesight? :lol:
they're not bad if you have s teady hand and decent eyesight..
just make all straight thru cables (all ends the same) and you will be fine..

[Indiana627]

1st question: how good is your eyesight? :lol:
they're not bad if you have s teady hand and decent eyesight..
just make all straight thru cables (all ends the same) and you will be fine..
Yes to both good eyesight and steady hands. So how do I actually make them? Are there any good instructions on the net. I searched and found some but not sure how good/accurate any of them are.

[houskamp]

Yes to both good eyesight and steady hands. So how do I actually make them? Are there any good instructions on the net. I searched and found some but not sure how good/accurate any of them are.
If you get the crimp pliers for them (usualy a kit with some ends too) they will have easy instructions..

[Indiana627]

I just read a few instructions and I think I'll either drill a bigger hole or wall fish.

[Button Pusher]

Home Depot has a good set of crimpers/w instructions.They also have the ends.

[houskamp]

It is basicaly get the wires in the right order, trim, slide into end, crimp...

[Stuart Sweet]

Sorry I didn't make it on last night,but I tried.Here is what happened.I ran my Networking cable from the HR20 to my Westell 327W DSL modem/router and soon as I hooked it up I could not get on the internet.The HR20 didn't show connected at first until I rebooted everything as instructed on the help screen of the HR20.Once everything came back up I ran the Network connection set-up again and everything connected fine.It said the HR20 was networked and had an internet connection. I still could not get on the internet from my computer. I had to wait to come into work to talk to you guys to find out what I did wrong.

I did try to get WMP11 to work since the HR20 was networked but I had no luck with that either and it was late and I wanted to wait until I could get to work to talk to you guys and read up more on what I did wrong. I assume everything is ok with the set-up of the HR20 I just can't get on the internet. The DSL light is lit up on the modem and the internet LED is on with it flashing once in awhile. Any suggestions? Thanks Jeff

The only thing that jumps to mind is that there is an IP conflict with the HR20. Do you have your PC set to a static IP address or "obtain address automatically" (also called DHCP)?

If you temporarily unplug the HR20 does the internet come back on your computer (may need to reboot). Have you tried swapping the positions of the cables on the router?

Just some stuff off the top of my head.

[Stuart Sweet]

It is basicaly get the wires in the right order, trim, slide into end, crimp...

If you are lucky you can find someone who is willing to test it. It would really stink to have a bad connection after all of your hard work.

[Steve2726]

What help do you need? Is the Belkin connected? Is it in the box? What model router? Is it wireless?

I am running the Belkin N1 router and an F5d7330-G WGA. I have it all hooked up but I can 't get the the router to connect to the network. WMP-11 doesn't see the wga either. Also, I am on a HR20-100 (black:D ) Thanks in advance for any assistance.

[Button Pusher]

The only thing that jumps to mind is that there is an IP conflict with the HR20. Do you have your PC set to a static IP address or "obtain address automatically" (also called DHCP)?

If you temporarily unplug the HR20 does the internet come back on your computer (may need to reboot). Have you tried swapping the positions of the cables on the router?

Just some stuff off the top of my head.

It is set to DHCP I assume because I didn't change it.The HR20 says it is ok and all the test says that it was a successful connection. All of the IP and all the networking stuff shows up in the info and test menu.

I unplugged the network cable from the DSL router/modem that was going to the HR20 and I still could not get an internet connection on my desktop. I put the network cable from router to the computer in a different slot on the router and I still could not get the internet.I turned off the router and turned it back on and still nothing.

I know that the HR20 is showing it is linked up to the router and it says it has an internet connection.I don't understand what would have changed on my PC or the DSL modem/router just because I hooked up the HR20 to the router.I didn't change any settings at all. I thought maybe I needed to go into the web page of the router. I had read a little about some settings in there. What do you think? Is there something in the settings of the router that could have changed once the HR20 was networked?

Thanks guys for your help. I wanted to take off work to work on this and get it fixed. I hate for something to get the best of me,but I could not take off today. I may have to make a call to AT&T customer service but i dread that.I know I have a better chance of getting it going again with the experts on here. The wife has to have the internet up soon because she has on-line classes coming up.

[lwilli201]

If there is a computer guru out there maybe you could help me fix my problem. I have 3 computers I want to connect to my 3 HR20's. I use WMP11. Two of the computers connect just fine. The WMP11 on the third will not detect the HR20's. I have narrowed it down to the HTTP SSL service (found in the Admin Tools) will not start. I get "Can not start the HTTP SSL service on Local Computer. Error 5: Access is denied." I am using XP Pro SP2. The HTTP SSL needs to run for the "Windows Media Player Network Sharing Service" to work.

I know this is a little far out, but any help will be appreciated. Oh, please keep it simple. :grin:

Others that can not get WMP11 to detect the HR20 may have the same problem I have.

[mwhip]

That was pretty easy last night. I just plugged in the ethernet from the switch to the HR20 ran the setup and it said I was connected. It was just that easy.

[Stuart Sweet]

It is set to DHCP I assume because I didn't change it.The HR20 says it is ok and all the test says that it was a successful connection. All of the IP and all the networking stuff shows up in the info and test menu.

I unplugged the network cable from the DSL router/modem that was going to the HR20 and I still could not get an internet connection on my desktop. I put the network cable from router to the computer in a different slot on the router and I still could not get the internet.I turned off the router and turned it back on and still nothing.

I know that the HR20 is showing it is linked up to the router and it says it has an internet connection.I don't understand what would have changed on my PC or the DSL modem/router just because I hooked up the HR20 to the router.I didn't change any settings at all. I thought maybe I needed to go into the web page of the router. I had read a little about some settings in there. What do you think? Is there something in the settings of the router that could have changed once the HR20 was networked?

Thanks guys for your help. I wanted to take off work to work on this and get it fixed. I hate for something to get the best of me,but I could not take off today. I may have to make a call to AT&T customer service but i dread that.I know I have a better chance of getting it going again with the experts on here. The wife has to have the internet up soon because she has on-line classes coming up.

You shouldn't have to do anything with your router just because you plug something else into it. I'm not familiar with that particular brand and I hate to force you to go to CSRs, but...

What happened when you switched the cables (Put the cable from the PC in the port where the HR20 is)?

[lwilli201]

If you can not get back on the internet on your computer, run the network setup again and see if that works. If not you may have to reset your modem.

Edit: Reset the Router before you reset the modem.

[Button Pusher]

You shouldn't have to do anything with your router just because you plug something else into it. I'm not familiar with that particular brand and I hate to force you to go to CSRs, but...

What happened when you switched the cables (Put the cable from the PC in the port where the HR20 is)?

Nothing changed.I still get link lights no matter where I put the cables.There are four ethernet slots on the back of the modem/router.I just have one cat5 coming from the computer and one cat5 from the HR20.The other slots are empty.What I'am surprised about is the HR20 is happy and says everything is ok but I can't access the internet from the pc.I guess the HR20 is talking back to D* using the internet.I don't have the music and photo option under menu yet either but that may be a whole other ballgame.

I haven't done anything with my network on the computer when I put the HR20 on it.Should I need to? I just knew it wouldn't be as simple as plugging it in to the modem/router hence the name"button pusher".

[Button Pusher]

If you can not get back on the internet on your computer, run the network setup again and see if that works. If not you may have to reset your modem.

Edit: Reset the Router before you reset the modem.

They are the same unit.

[lwilli201]

They are the same unit.

Did you run the network setup? I would leave the HR20 disconnected for now. Sounds like you need to get back on the internet.

[HDTVsportsfan]

It is basicaly get the wires in the right order, trim, slide into end, crimp...


That is correct. There is a standard.

568B

from left to right, flat side of connector facing up towards you (clip down)


1 2 3 4 5 6 7 8
Wh/Orange Orange Wh/Green Blue Wh/Blue Green Wh/Brown Brown

[Canis Lupus]

That is correct. There is a standard.

568B

from left to right, flat side of connector facing up towards you (clip down)


1 2 3 4 5 6 7 8
Wh/Orange Orange Wh/Green Blue Wh/Blue Green Wh/Brown Brown

HDTVsportsfan wins for most numerals, acronyms, and abbreviations in a single post (including sig). :lol:

[Button Pusher]

Did you run the network setup? I would leave the HR20 disconnected for now. Sounds like you need to get back on the internet.

Yes I ran the network set-up on the HR20 and everything finally came back successful.But before I even ran the set-up I lost my internet.I know that because I tried to get on the chat last night before I continued,so far all I had up to that point was plugged the cat5 cable into the HR20 and the router. I even unhooked the HR20 from the modem/router and restarted the pc but still could not get on the internet.

I'am leaving the office right now and will be home later to try some of the things suggested.I hope to talk to you guys tonight in the Chat Room.Wish me luck!

[HDTVsportsfan]

HDTVsportsfan wins for most numerals, acronyms, and abbreviations in a single post (including sig). :lol:


:p Yea, It's hard to fit it all in sometimes. At least I spelled everything thing right this time.

[davidord]

I am running the Belkin N1 router and an F5d7330-G WGA. I have it all hooked up but I can 't get the the router to connect to the network. WMP-11 doesn't see the wga either. Also, I am on a HR20-100 (black:D ) Thanks in advance for any assistance.

Are you able to temporarily hard-wire the HR20 into the router? Also, I noticed that the bridge only supports WEP security. Is the router set to WPA security? Is the router working correctly with your main computer? If so, are you able to connect to the router configuration page 192.168.2.1 and check to make sure UPnP is enabled? Also, make sure your firewall is off while getting the connection to work. You also might want to manually configure the gateway as well instead of using DHCP. These are some of the possibilities, others here may know more specifics.

[leww37334]

Button Pusher

open a command prompt in Windows, type
ipconfig /release
ipconfig /renew

if this doesn't do it

type ipconfig /all

and cut and paste the results back here.

another suggestion: right click network icon ( two overlapping computers) down on rt side of bottom of screen, hit repair on popup menu

to open a command prompt: hit START button, run, type cmd.exe hit enter

[houskamp]

Here you go HDTV..

[houskamp]

Chats open..
http://www.dbstalk.com/chat.php?

[Button Pusher]

I finally made it back on the internet after talking to Bellsouth CSR to check my modem settings and then the Dell CSR to find out what was blocking my internet.It turns out it was the personal firewall in McAfee that was blocking something with IE and only after I tried to network my HR20.That was weird!


Hey leww37334,is this to help get the HR20 to show up on WMP11 as ashared device? That is what I need help with now. Thanks

[leww37334]

I finally made it back on the internet after talking to Bellsouth CSR to check my modem settings and then the Dell CSR to find out what was blocking my internet.It turns out it was the personal firewall in McAfee that was blocking something with IE and only after I tried to network my HR20.That was weird!


Hey leww37334,is this to help get the HR20 to show up on WMP11 as ashared device? That is what I need help with now. Thanks

number 1 make sure you have the latest version of WMP11, open it, click the library button, click media sharing, check share my media, then OK unknown device should show up. click and go to HR-20 and check for Music and Photos entry in menu.

you may have to open some UPNP ports in your firewall


http://support.microsoft.com/kb/886257

UDP port 1900 and TCP port 2869 maybe

[eaglesfan27]

Thanks to the help of a few guys in the chat last night, I got both of my HR20's connected to the internet and although it took a while for the 2nd one, I got WMP11 to recognize them both (I had to reset my second HR20 before it would be recognized) and now I'm all set with sharing. Thanks again for the help, guys.

[Button Pusher]

number 1 make sure you have the latest version of WMP11, open it, click the library button, click media sharing, check share my media, then OK unknown device should show up. click and go to HR-20 and check for Music and Photos entry in menu.

you may have to open some UPNP ports in your firewall


http://support.microsoft.com/kb/886257

UDP port 1900 and TCP port 2869 maybe

I saw those ports talked about somewhere and I added them into the firewall exceptions.That did not help,so then I turned off windows firewall.Still no device shows up when I do the Library>Configure Sharing>Check the Share My Media Box.

I was able to get back on-line last night after uninstalling my Personal Firewall from McAfee.It didn't matter that I had disabled it in McAfee Security Center.It was still blocking Internet Explorer somehow.

I need to learn more about WMP11 and how to share files.I would say I don't have something in the right place to be able to share.Does that matter or should you be able to see devices before you have to add files to share?

[Button Pusher]

Thanks to the help of a few guys in the chat last night, I got both of my HR20's connected to the internet and although it took a while for the 2nd one, I got WMP11 to recognize them both (I had to reset my second HR20 before it would be recognized) and now I'm all set with sharing. Thanks again for the help, guys.

What version of WMP11 are you using?

[eaglesfan27]

What version of WMP11 are you using?


I'll have to look when I get home from work this evening, but it's the latest version available. I was following the directions in the 1.1 tips that is on here and I uninstalled and then reinstalled WMP11 like it suggested.

[Button Pusher]

I'll have to look when I get home from work this evening, but it's the latest version available. I was following the directions in the 1.1 tips that is on here and I uninstalled and then reinstalled WMP11 like it suggested.
Thanks,that is going to be my next step too!

[Spanky_Partain]

This is also key to get WMP11 to work in some cases!

Check out this thread and follow the intructions in it as well if you cannot get WMP11 to work using the 1.1 tips on WMP.

http://www.dbstalk.com/showthread.php?t=90631

EDIT
Thansk to boilerjt for this helpfull thread!

[Button Pusher]

This is also key to get WMP11 to work in some cases!

Check out this thread and follow the intructions in it as well if you cannot get WMP11 to work using the 1.1 tips on WMP.

http://www.dbstalk.com/showthread.php?t=90631

EDIT
Thansk to boilerjt for this helpfull thread!
Yep I had that one printed out and in front of me last night! Very good info,thanks boilerjt for the info and thanks for the reminder spanky

Hey Eaglesfan27,where did you download the newest version of WMP11 from?

[houskamp]

Yep I had that one printed out and in front of me last night! Very good info,thanks boilerjt for the info and thanks for the reminder spanky

Hey Eaglesfan27,where did you download the newest version of WMP11 from?
http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

[Steve2726]

Are you able to temporarily hard-wire the HR20 into the router? Also, I noticed that the bridge only supports WEP security. Is the router set to WPA security? Is the router working correctly with your main computer? If so, are you able to connect to the router configuration page 192.168.2.1 and check to make sure UPnP is enabled? Also, make sure your firewall is off while getting the connection to work. You also might want to manually configure the gateway as well instead of using DHCP. These are some of the possibilities, others here may know more specifics.

Thanks for all your help. Yes, I am running on WPA security, I will try to change that and also the DHCP this weekend when I get a chance. Good stuff, thanks again.

[Button Pusher]

I finally got my HR20 to show up as an unknown device on WMP11. I wasn't getting anything to show up after I checked the media share box and clicked ok.Than I used boilerjt's post and used the xbox link to "start" the "Windows Media Player Network Sharing Services".Than I got the 1068 error and had to make sure the other two services were started and it that was it,my HR20 showed up.Thanks boilerjt for that thread.You saved me alot of time.I suggest everyone who is still having a problem with WMP11 to make sure you follow the link to the xbox forums and give those directions a try.It worked for me.

[Spanky_Partain]

Thanks for all your help. Yes, I am running on WPA security, I will try to change that and also the DHCP this weekend when I get a chance. Good stuff, thanks again.

If you feel like you need the WPA over WEP, you can use a ethernet bridge like the one in my signature and it will provide WPA 1 and 2.

[Milominderbinder2]

Were there notes from the Chat that should be added to the info thread?

How many people were you able to help?

- Craig

[vestaviaScott]

I would like to connect my DVR to my PC wirelessly to enable music and pics from my PC on my DVR.

Can someone give me some help on how to do it? I have a linksys router/access point connected to the PC.

I have a buffalo wrh-g125 router/access point connected to the DVR.

[FrankLee]

I recently got 2 HR20-700 receivers and last week decided to research what, if anything the Ethernet ports were for. I found this excellent forum and was quite pleased to read that DirecTV had finally added some network functionality and that functionality was something I would want to use.

A week later I have been unable to get the media player functionality of the HR20s to work despite all useful the help in this forum. I can not get Windows Media Player 11 or Twonkey to see either of my HR20s. Here is what I have:

2 PCs with Windows XP sp 2
1 PC with Windows Server 2003
2 HR20-700s at release 0x18a
Linksys BEFSR41A (latest release)
Linksys 8-Port Workgroup Switch
Netgear 4 Port Giganet Switch

My local area network uses IP address range 10.7.7.nnn
The default gateway address is 10.7.7.254


Here is what I have done:

I setup the HR20s to use static IP addresses of 10.7.7.7 and 10.7.7.8.

The HR20s are on the network since I get successful HR20 tests and I am able to get a response using telnet (telnet <ip address> 49152 as outlined in this forum).

I downloaded the latest version of Media Player 11 and went through the steps outlined in this forum but was unable to get the HR20 to show up in the Media Sharing window (should come up as undefined with a MAC Address). I did some more research in this forum and found that there were specific services that need to be running, which includes SSDP, HTTP SSL, Windows Media Player Network Sharing and Universal Plug and Play Device Host. I had some of these services disabled so I enabled them but still no luck. I then saw the suggestion to delete files in the “DRM” folder but this did not work. I saw that many, after struggling with the same problem, were able to get resolution by rebooting the HR20 and or the PC. That did not work either. I read that some could not get Windows Media Player to work but had luck using “Twonky” so I installed that but no luck with that either. I tried the other Windows XP pc with the same result. I then tried Twonky on the Windows Server 2003 box but still could not see the HR20s.

I was talking to DirecTV and asked that they confirm that I should be able to use this functionality because when I run the network setup on the units I get this message; “This network setup will verify you can reach DirecTV via the Internet. It does not provide any new features or services.”. They confirmed the message was erroneous and I should be to use the beta Media Player functionality of the HR20.

After triple checking and reading all the related information in this forum I still could not get this to work so I did some research on how this all works. The functionality uses Universal Plug and Play (UPnP). Part of the process is referred to as “Discovery”. This is where the problem lies. UPnP devices on the network need to advertise there presence to controllers (PCs) and this is done by the SSDP protocol (and thus the need for the SSDP service to be on).

Being a Novel Certified Engineer many moons ago I decided I could quickly determine what the problem was by use of a Protocol Analyzer. I had found an open source protocol analyzer named “Wireshark” for resolving another problem I had a while back so I fired it up and set it to monitor one of the HR20 IP addresses. I then reset the HR20, which according to the specification of the UPnP, should eventually result in a series of SSDP broadcast packets (broadcast packets are intended for all network addresses in the sub net) being generated by the HR20. The only packets I got out or the HR20 were occasional ARP packets which are not at all related to the UPnP specification. So basically the HR20s are not functioning as an UPnP device. Just to verify my expectation for the SSDP packets I set the protocol analyzer to monitor my routers IP address. Since it is also an UPnP device I should see the SSDP packets when it powers up. I recycled the power on the router and shortly there after it did indeed see it generate a series of SSDP packets.

The lack of SSDP packets from the HR20s will cause them not to be discovered by any UPnP controller including Windows Media Player 11 and Twonky. Untill the HR20s generate these packets they will not be seen period.

So does anyone have any ideas on why my HR20s are not generating any SSDP packets when it seems that everybody else’s HR20s are generating these packets just fine? Has anybody else seen or heard of this happening before?

[tmslater22]

I can get HR20 connected and can access Pixs & Music but while connected internet on PC is very slow and Xbox constantly signs out of xbox live. As soon as I disconnect HR20 from router connection improves. Cannot access router web interface while connected to HR20.

I have HR20-700
Linksys WRT55AG
Actiontec 710-wg Internet routed through Linksys
Vista Ultimate
Norton 360

I am stumped?

[Spanky_Partain]

I can get HR20 connected and can access Pixs & Music but while connected internet on PC is very slow and Xbox constantly signs out of xbox live. As soon as I disconnect HR20 from router connection improves. Cannot access router web interface while connected to HR20.

I have HR20-700
Linksys WRT55AG
Actiontec 710-wg Internet routed through Linksys
Vista Ultimate
Norton 360

I am stumped?

Make sure you are running the latest firmware on your network equipment...
Actiontec
http://www.qwest.com/internethelp/modems/gt701-wg/index.html?option=drivers
Linksys
www.linksys.com (http://www.linksys.com)

The linksys site was doing maintenance at the time of this posting so you will need to go there and find the correct firmware download for your model number.

Good luck!

[tmslater22]

Make sure you are running the latest firmware on your network equipment...
Actiontec

Linksys


The linksys site was doing maintenance at the time of this posting so you will need to go there and find the correct firmware download for your model number.

Good luck!


That was one of the things I tried. I had to update ActionTEC but it did not correct problem.

[newsposter]

is it just my imagination or is the PQ on vod somewhat worse? I d/l my 1st starz movie and i know it's not HD but it really looks fuzzy. The opening with all the ratings etc is definitely really fuzzy and poor PQ.

[lehozle]

I finally got my HR20 to show up as an unknown device on WMP11. I wasn't getting anything to show up after I checked the media share box and clicked ok.Than I used boilerjt's post and used the xbox link to "start" the "Windows Media Player Network Sharing Services".Than I got the 1068 error and had to make sure the other two services were started and it that was it,my HR20 showed up.Thanks boilerjt for that thread.You saved me alot of time.I suggest everyone who is still having a problem with WMP11 to make sure you follow the link to the xbox forums and give those directions a try.It worked for me.

Can you please post a link to that thread? I can't seem to find it.

Thanks in advance

[Spanky_Partain]

Can you please post a link to that thread? I can't seem to find it.

Thanks in advance

http://www.dbstalk.com/showthread.php?t=90631

...and for more networking help, click on the link for network help in my signature...