View Full Version : How's your 301 today?
Scott Greczkowski
11-08-02, 07:32 AM
Wow I did not realize the magnitude of the problem with the 301 last night when I posted my message about it.
I was actually contacted by a few of my contacts letting me know there was a problem effecting some 301's and they were working on fixing it, but I did not realize the problem was with most of the 301's.
So the big question is how is your 301 doing today? Did you have to call for a Re Hit to get your channels back, or did it come back on itself?
In all my years with Dish Network I must say that what happened last night was a first. If you are new to satellite TV what happened was a freak occourance, and as far as I know it has never happened before.
(For those of you calling your local dealer to find out what happened, please be kind to them, they had nothing to do with the problem.) :D
Mine is working fine - but still at rev 157
Bob Haller
11-08-02, 07:51 AM
Ahh some years ago D sent out a ECM and deauthorized just about every sub nationwide. They recovered by reauthorizing everyone with all channels available and then spent days getting everyone what they were paying for.
I wonder if this was a ECM gone wrong?
In any case I hope everyone is back up today. This is a good example of why no one should rely on just one receiver model.
I wouldnt want to be the people who made the big mistake:(
razorbackfan
11-08-02, 08:25 AM
Ok, I didn't get home from work until midnight Thursday night and I haven't turned my 301 on yet (at work today until midnight). What happened?
Jeff McClellan
11-08-02, 09:36 AM
[QUOTE]Originally posted by Scott Greczkowski
[B]
In all my years with Dish Network I must say that what happened last night was a first. If you are new to satellite TV what happened was a freak occourance, and as far as I know it has never happened before.
Geez Scott, you havent been around to long, have you.
Mark Holtz
11-08-02, 09:42 AM
One of my two 301s was down to just basic levels. The other was fully operational.
Did not have a chance to check this morning.
I had no problem with mine last night.....:shrug:
SParker
11-08-02, 09:59 AM
My mothers is dead this morning. Calling DISH now.
No problems here. Waited until this morning to let it upgrade to 180. Still seems to be okay.
SParker
11-08-02, 10:26 AM
Update. Dish said it could be up until tomorrow morning before the 301's work. And they are investigating as to what happened. Glad my 721 isn't affected. But my mom and dad's tv viewing may be out of commision for a while.
dlsnyder
11-08-02, 11:24 AM
Yesterday about 4:00 pm or so out here my wife called me at work and said our 3900 had an error message saying it needed a check switch done. I walked her through it but I can't say that I have ever had that happen before either. I wonder now if these are related?
SParker
11-08-02, 01:38 PM
Anyone have any theories as to what went wrong? Maybe a ECM gone wrong?
I've got a 301 here (it's still running 157, for what that's worth) and when I woke up today (I sleep with the TV on -- well, more like I can't turn it off in my sleep :p) the image on screen was frozen and there wasn't any data in the EPG...as if it had stopped seeing the satellites or something, but just didn't throw up an "acquiring satellite signal" box or something. It started working as soon as I changed the channel, though, and all my channels still seem to be there... so I dunno.
general tso
11-08-02, 03:27 PM
In all my years with Dish Network I must say that what happened last night was a first. If you are new to satellite TV what happened was a freak occourance, and as far as I know it has never happened before.
Geez Scott, where have you BEEN? You can't be serious! Ever heard of a Dishplayer, mate?
Either you don't pay attention, or Echostar finances this site and its all just BS . . . which is it?
There is no doubt. Dish does support this site. Comments in this thread have been removed.
I saw earlier that someone posted Dish is giving movie packages and a credit to effected customers to say sorry and thanks for being valuable.
Receivers which have had major software problems are listed here:
DishPlayer 7100
DishPlayer 7200
2000's
4000's
5000's
6000's
------ Heck,
It would be easier to list the ones who have not had some software snafu - minor or major. They are listed here:
Possibly the 3000 ????
- End-
Sorry, I could not think of any more receivers that had not had a major problem.
This is TYPICAL Dish software.
Scott,
I'm really sorry man but you need to wake up. This is not isolated. This is the way Dish does business.
They must not have tested the software (once again).
TYPICAL and SAD.
Jeff McClellan
11-08-02, 05:23 PM
Dish does support this site, finacially, and thats ok, if that is what the owners choose. But editing comments isnt what this site was created for. Dish has made mistakes in the past. Both providers have, and both have given us great things. But to have a Admin. publically claim this is out of the norm, and has never happen, is being bias and going against the grain of what was created here. And to have heard the barbs thrown at John and Dan about similiar things in the past, when I knew for a fact that there integrity was intact, makes me sick.. Scotts goofed and thats ok, cause we all have. But if comments are to be edited, those of yours should be first Scott. Just my 2 cents.
Mark Holtz
11-09-02, 02:36 AM
Well, back to topic....
I got home at 10:30 tonight, and the 301 receiver was still not activated. Called Dish's number, and they have a phone menu option now to re-hit the receiver. About an hour later, I checked again, and all the channels minus locals were back. Ran check switch, and the receiver is operational again.
Originally posted by JEFF M
Dish does support this site, finacially, and thats ok, if that is what the owners choose. But editing comments isnt what this site was created for. Dish has made mistakes in the past. Both providers have, and both have given us great things. But to have a Admin. publically claim this is out of the norm, and has never happen, is being bias and going against the grain of what was created here. And to have heard the barbs thrown at John and Dan about similiar things in the past, when I knew for a fact that there integrity was intact, makes me sick.. Scotts goofed and thats ok, cause we all have. But if comments are to be edited, those of yours should be first Scott. Just my 2 cents.
Does anyone have the number for the internet division of Roto-Rooter sewer service ?
It looks like the DBSF... septic tank is full again and the sewage is leaking into our server .....
I think the DBSTALK store should have "Wading Boots" available for times like this :lol:
P.S. Can someone send this guy an email and teach him how to use spell check ?
Bob Haller
11-09-02, 07:39 AM
Honestly I agree with Scott. Its the FIRST time E acidently deauthorized a substantial number of subs using a particular model receiver.
Sure they have a bad track record for buggy software. I myself m pissed about my 721 since it appears to becoming the next DP. Waiting endlessely for the next promised software upgrade to fix whatever its latest ill.
If this continues and specifically looses recordings I will ebay my system and get D TIVO. It appears rock solid and thats how every PVR should be.
But I would cut Scott some slack, what he said is technically the truth.
Scott Greczkowski
11-09-02, 08:32 AM
Originally posted by general tso
Geez Scott, where have you BEEN? You can't be serious! Ever heard of a Dishplayer, mate?
Either you don't pay attention, or Echostar finances this site and its all just BS . . . which is it?
The Dishplayer NEVER had a Glitch where Most of the people lost authorization on their units.
Again this is the first glitch I know of from this magnatidude.
Scott Greczkowski
11-09-02, 08:37 AM
Originally posted by Jim M
[B]There is no doubt. Dish does support this site. Comments in this thread have been removed. [quote]
No comments ini this thread have been removed (that I know of, some users may have edited their own posts)
Sorry, I could not think of any more receivers that had not had a major problem.
This is TYPICAL Dish software.
Scott,
I'm really sorry man but you need to wake up. This is not isolated. This is the way Dish does business.
They must not have tested the software (once again).
This was NOT a software error, dish has not said it publicly yet but I have been told by 6 folks at Echostar that the problem was a human error. People having the problem are running different versions of the software.
Software has nothing to do with this problem whatsoever.
And no we are not supported by Echostar in any way. :)
Scott Greczkowski
11-09-02, 08:40 AM
But editing comments isnt what this site was created for. Correct, and I do not know of any posts here which have been edited (unless a user themselves edited them) Editing posts here at DBSTalk is not our style. :)
Again I will say that this type of problem is a FIRST for Dish Network.
Yes Dish has written some VERY crappy software, nothing to argue with there. :)
Bob Haller
11-09-02, 10:25 AM
When this happens again, the immediae response till its fixed should be putting up top 60 dencrypted in free view till the problem is fixed.
I hope it never happens again, but things do occur..:(
At least this way subs would still have some programming.
For affected subs it was likely 100% afftect for them:(
I wonder how much churn this ooops will cause?
Time for EVERY affected sub to get a free month or something like a $10 credit.
this is NOT a "glitch" or an "accident"...dealers know EXACTLY what's happening here and it's related either to the 600 mil OR just simple payback for dealer non support on the merger...it's too bad that charlie uses his customer base as the "children" during his "custody battles"....yuck
SParker
11-09-02, 12:13 PM
my mothers 301 is STILL screwed and I called DISH and basically got a "it'll be fixed when its fixed". The lady was nice but had no clue when it would work again. UNACCEPTABLE! I asked about a credit and she said ok but it wouldn't amount to much.
SParker
11-09-02, 04:09 PM
My Mom's receiver is finally back. I did their automated receiver hit thing again and its back.
1. In 2.5 years with E*, I've not seen a system wide clitch that affected both of my DPs simultaneously.
2. Both DPs have had occasional and infrequent clitches in the past. Mine appear to be more stable than some.
3. Both DPs have been extremely stable and reliable for months now.
4. It is ironic that while newer models have had and continue to have problems, the much-maligned DP has stabilized (at least for me) and is now a very reliable model. I think the DP has the best EPG out there, and I don't plan to change until the 921 comes out, or if the PTV fee kicks in July, 2003, whichever comes first. :)
5. About midnight last night (Friday, 11/8) I had just gone to bed when I lost all channels on DP1 (the only one in use at the time). I did a switch-check, got the 8 min d/l and promptly fell asleep. When I woke up this morning, all channels were back and everything was nominal. I haven't looked at DP2, which, while still connected, mostly stays powered down.
Nick
My DP did not take a guide download for about 5 days in a row this past week. Otherwise, it has been quite reliable for a while.
Scott, don't get me wrong - I understand what you're saying. DISH hasn't made THIS mistake before:) But, they caused the same thing with the DishPlayer - various software revisions have rendered the majority of DP receivers next to useless for weeks, even months at a time (can you say blinkouts, magenta key screens with no video, crashes, and more?).
Nope, DISH hasn't done this before - but they've done worse things and offered ZERO compensation.
Richard King
11-10-02, 07:43 AM
this is NOT a "glitch" or an "accident"...dealers know EXACTLY what's happening here and it's related either to the 600 mil OR just simple payback for dealer non support on the mergerAh, how about filling in this dealer on the conspiracy.
Believing that the recent widespread anomalies are part of a 'conspiracy' on the part of E* against its dealers or for any other reason is just plain ignorant.
This is a serious technical problem for E* and none of us need the conspiracy nuts clouding the issue with their reckless and unfounded effluence.
Richard King
11-10-02, 03:41 PM
Agree 100% and it is just silly to even attempt to claim this is some kind of action against dealers. There is no way that Echostar would gain anything by doing this as an attack on the dealer network. I am just trying to figure out what the basis of such comments would be, although I am sure there is no basis.
Cheyenne
11-10-02, 09:38 PM
Shoot.. Echostar is having trouble with routine business, let alone attempting this so called stunt !!
Let us have more realistic imagination.
Mike123abc
11-10-02, 09:56 PM
Originally posted by Cheyenne
Shoot.. Echostar is having trouble with routine business, let alone attempting this so called stunt !!
Let us have more realistic imagination.
Echostar is not having any problems with routine business. They provide a service that millions choose to subscribe to and they are fairly profitable. This is far better than most of the rest of the Television delivery market can claim. Many cable companies are having profit problems. D* just recently turned profitable. Don't confuse what your feelings with what the company is doing
You have to remember people post complaints to the boards, not compliments. What would be the point of people posting every day that they were able to watch TV successfully. That would cause me to worry that it was so bad that a success is news.
So, the merger failed. It was a business decision that E* made to persue it. Only time will tell if it was the right thing to do. You could argue that it kept the competition weak for what will turn out to be almost 2 years, or longer if D* does not sell.
Originally posted by Mike123abc
Echostar is not having any problems with routine business. They provide a service that millions choose to subscribe to and they are fairly profitable. <snip>
Hu ???
Someone forgot to tell Wall Street that one. As a matter of fact, I don`t think Ergen even knows about this ;)
Mike123abc
11-11-02, 10:27 AM
A quick look at the WSJ shows they made $146 million operating income before taxes & interest and a net profit of $46million after taxes.
Looking at cash flow from operations for the last 5 quarters (earliest to latest):
$154,266,000 $332,536,000 $489,483,000 $191,836,000 $366,859,000
They also have 4.3 billion in cash & short term investments at this time. Now if they end up buying PanAm Sat (2.7 billion) and pay the breakup fee ($600milloin), they will still have a billion in the bank, plus PanAm Sat also has nas nearly $700million in cash so they will have around 1.7 billion dollars in cash.
So, in summary E* is making good money (yes they are not minting money, but few companies do), has a lot of cash and increasing cash in the bank. They also are increasing subscribers.
Echostar is not a Wall Street darling, they are not projected to revolutionize the world, make countless mountains of cash, and take over every TV in the world. There are over 5000 stocks traded, Echostar is a regular company, one of many.
vBulletin® v3.7.6, Copyright ©2000-2012, Jelsoft Enterprises Ltd.