Upgrade of Dish for Sept. HD channels?

[Tr6tr7]

I have install here now to install 2nd HR20. Says I need a new dish in order to receive all of the new channels coming later this year? Currently nstalled dish was done in March of this yearand is the larger 5 LNB version.

Called D* and they ae sending aniother tech tomorrow to install upgreded disk.

What gives?

[syphix]

Any 5 LNB dish (the AT9 "side car" that you have or the AU9 "slimline") will receive the new HD channels if aimed correctly and used with a MPEG4 receiver (currently the HR20, H20 & H21) and BNC's (those grey boxes that should be plugged into the back of your DVR).

The technician probably never saw a AT9 and thought you needed a AU9.

[John4924]

Any 5 LNB dish (the AT9 "side car" that you have or the AU9 "slimline") will receive the new HD channels if aimed correctly and used with a MPEG4 receiver (currently the HR20, H20 & H21) and BNC's (those grey boxes that should be plugged into the back of your DVR).

The technician probably never saw a AT9 and thought you needed a AU9.

The same thing happened to a friend of mine down here in New Orleans. They are coming to change [at no charge] his AT9 to the AU9 slimline? :confused:

I wonder what is going on here? Are there unknown problems with the AT9 that maybe we don't know about?

Cheers,
John

[syphix]

No, the AT9 and AU9 both work just fine. They shouldn't be wasting their time & money replacing perfectly fine working dishes.

[Stuart Sweet]

Unless you see a real need for more holes in your roof, I would not bother changing out a perfectly good AT9 dish.

[Tr6tr7]

The tech said that they are haingsome problems with the 110 satellite LNB and so are replacing the "old" dishes. Who knows.
This company need to take a little of their money and do some rep training and a lot of their money and spend it on communicating with their subscribers and the media.
Joe