Harmony 880 or 890? Which is better?

[Lord Vader]

Other than the cost of the 890 being much higher than the 880's, I can't figure out which remote would work better for me to control my HR20-700, HR10-250, CD player, DVD player, and Onkyo 805 A/V unit.

Any recommendations as to which remote might be the better of the two?

[hilmar2k]

Other than the cost of the 890 being much higher than the 880's, I can't figure out which remote would work better for me to control my HR20-700, HR10-250, CD player, DVD player, and Onkyo 805 A/V unit.

Any recommendations as to which remote might be the better of the two?

Same remote, but the 890 supports RF. It will not, however, control the HR20 directly via RF. You would need the RF wireless extender (http://www.logitech.com/index.cfm/remotes/universal_remotes/devices/378&cl=us,en)for it that converts the RF signal back to IR.

[Lord Vader]

So that would seem to add a lot more to the price. Bummer.

Regarding that price, BTW: you mean just to add the RF capabilities they're charging almost twice as much? Insane!

[hilmar2k]

So that would seem to add a lot more to the price. Bummer.

Regarding that price, BTW: you mean just to add the RF capabilities they're charging almost twice as much? Insane!

The 890 is only about 35% more than the 880 ($275 vs. $200). Not worth it for me, but it obviosly is for some.

[Lord Vader]

Is the RF receiver included with the 890 or is it something that must be purchased separately? The descriptions of the item on some sites I've perused don't seem to be clear.

[hilmar2k]

Is the RF receiver included with the 890 or is it something that must be purchased separately? The descriptions of the item on some sites I've perused don't seem to be clear.

Separately (about $100).

Edit: I stand corrected. Check out the package contents here (http://www.logitech.com/index.cfm/remotes/universal_remotes/devices/374&cl=us,en).

[Lord Vader]

That's what I thought, which really seems asinine, if you ask me. Most places I searched had the receiver at $150, give or take.

[hilmar2k]

That's what I thought, which really seems asinine, if you ask me. Most places I searched had the receiver at $150, give or take.

I edited my post, it is included.

[Stuart Sweet]

I like the 880, and it is cheaper and more available than the 890.

[hilmar2k]

I like the 880, and it is cheaper and more available than the 890.

The 890 is not hard to find if you look. Newegg.com (http://www.newegg.com/Product/Product.aspx?Item=N82E16880100715)has it in stock at a decent price, for example.

Edit: is it ironic that this is post #880?

[jcurrier31]

Had the 890 for almost a year now, no problems at all. Comes with the RF Receiver. It include 4 IR blaster cables each with 2 Ir Sending units each. Total of 8 devices.

I have my Plasma on the wall in my front room, and all my AV equipment in the hall closet about 50 feet away. All my wires are run through my walls and my attic.

Closet:
HK AVR 645
Samsung DVD890 Upconverting DVD
HR20
H20
XBOX 360 w/HDDVD add on
Monoprice 5X1 HDMI switcher

All controlled using RF with the Harmony 890

PS3 also in closet but uses Blue tooth remote separate (Does not have IR support) (without the PS2 Workaround)

Living Room:

Panasonic Plasma using IR.

Mine is a pretty involved setup, Everything goes through my Harman Kardon AVR 645. The 890 makes it so easy once you set it up, now all the wife has to do is press,"Watch TV" or "Play XBOX 360".

Never made a better purchase.

Worth Every Penny not to have to use 7 Remotes.

[Lord Vader]

I edited my post, it is included.

OK, thanks for that correction. I guess we both stood corrected. :D

[dtomlinson]

I have two of the 880s and really like them. I've bought two refurbished remotes with no problems. Amazon has a really good price on refurbished 880s periodically, although they appear to be out of stock now.

[oenophile]

I have the 890. It really is a simple q&a on whether you should get the 880 or 890. If you have a need (or desire) to use the remote in situations where you do not have a direct line of site to all of the receivers, you should get the 890. It goes through walls due to the RF. It also has a small benefit of not having to be pointed/aimed in any way. I often use it while on the couch without bothering to turn it towards the TV.

Again - this really is simple - do you need that functionality or not?

[Lord Vader]

I noticed Amazon.com has a new 890 for $217.00--not bad at all.

[hilmar2k]

I noticed Amazon.com has a new 880 for $217.00--not bad at all.

It can be had at Newegg (http://www.newegg.com/Product/Product.aspx?Item=N82E16880100712) for $199.

Edit: I see, you meant the 890. That is a good deal.

[Lord Vader]

Yeah, I meant the 890. I corrected the above post.

[B Newt]

You can get a new 880 here cheap!

http://www.amazon.com/gp/legacy-handle-buy-box.html/103-2995647-3477421


Goto the hideflifestyle site......

http://www.amazon.com/gp/offer-listing/B00093IIRA/ref=pd_bbs_olp_1/103-2995647-3477421?ie=UTF8&s=electronics&qid=1189437723&sr=1-1

[Mike Bertelson]

I like the 880, and it is cheaper and more available than the 890.

Have you used the new 'sequence' function yet?

I have a 550 but I'm not using it because it didn't do macros.

I currently use the MX-700.

Mike

[Capmeister]

I have the European 885--it has colored buttons (red, green, yellow, blue) like a D* remote. Got it on Ebay for about $195 someone in Germany. I love it.

[jeffreydavisjr]

I am seriously considering purchasing the 880. I realized how aggrevating it is to have 3 remotes while watching NFL ST. However I will only do it if I know it will control my JVC HTIB.

Does anyone know if it will control the JVC THD5. Here is a link to the product...

http://www.bestbuy.com/site/olspage.jsp?skuId=8230443&type=product&id=1167445162577

Thanks.

[djfrankie]

I have the 880 and love it, it controls everything great.

see my sig below.

[atdauph]

I have two of the 880s and really like them. I've bought two refurbished remotes with no problems. Amazon has a really good price on refurbished 880s periodically, although they appear to be out of stock now.

Same here. Purchased refurbished 880 from Amazon with same as new warranty. No problems. Remote looked brand new with plastic film still on it.

I love the 880 with the HR-20. I never had a problem working the 4 remotes I had, but it's just so much easier. It really makes the whole HT system, just work.

It switches my TV with direct commands so you don't have to pull up a menu, which the Sony remote doesn't even do.

If I want to watch TV with the stereo, I just hit one button and it switches the amp on, turns off the TV speakers, sets the input on the AMP. If the TV is off, it switches that on too. The volume buttons now control the amp volume, and it adds custom buttons on the screen to allow me to change surround modes.

Setup is totally idiot and future proof, and the docking station gives you a nice reminder (and everyone one else in the house) to put it where it belongs and you never have to search for the remote.

[hilmar2k]

Same here. Purchased refurbished 880 from Amazon with same as new warranty. No problems. Remote looked brand new with plastic film still on it.

As did I. The refurbed one I received had a broken motion sensor, so Logitech sent me a replacement. Best part is, the replacement was a brand new unit, not a refurbed. And they didn't ask for the old one back, so now I have a brand new 880 and a refurbed unit (albeit with a broken motion sensor) for $99.

[BigEHokie]

I love the 880 with the HR-20. I never had a problem working the 4 remotes I had, but it's just so much easier. It really makes the whole HT system, just work.


My 880 is being delivered today. I was playing around with the software last week and I couldn't tell which HR20 model to select from the device list. Which one did you use?

[shendley]

I have an 880 and absolutely love it. But I tried an 890 first. My problem with it is that it did not have, as most RF extenders do, a receiver you could place somewhere with a line of sight to your equipment to control them. You had to place the receiver near your equipment and then run up to 8 (I believe) wires with ends that can be placed over the IR sensor on each piece of equipment. Given the number of units I wanted to control with the Harmony, that was just way too many wires running under and up over units for me. And the first unit I tried to wire up that way - my HR 20 - the end wouldn't stick to the sensor. It kept falling off after a few hours of being pressed on. I would have probably kept the 890 if it didn't require all those wires to equipment to be operational.

[atdauph]

My 880 is being delivered today. I was playing around with the software last week and I couldn't tell which HR20 model to select from the device list. Which one did you use?

I'm not sure. I just logged in and all it shows is DirecTV HR20-100 as on one of my components. I don't remember what was in the list.

[atdauph]

I am seriously considering purchasing the 880. I realized how aggrevating it is to have 3 remotes while watching NFL ST. However I will only do it if I know it will control my JVC HTIB.

Does anyone know if it will control the JVC THD5. Here is a link to the product...

http://www.bestbuy.com/site/olspage.jsp?skuId=8230443&type=product&id=1167445162577

Thanks.

I typed in the model number and it shows up in the device listing in the setup software.

[jimrobinette]

Just bought the 890 off Amazon for $217. Paid $25 in overnight shipping to get it tomorrow, since it is my last day of vacation and I wanted to play with it for a while. How pathetic is that!

Looking forward using it on my HR10-250, but really bought it in anticipation of my upcoming HR-20 install.

Jim

[shl4tech]

I have had the 880 for over a year and it does a fantastic job controlling my Plasma TV, Denon Receiver, HR-20, and DVD player.

My only problem with the unit is the charging stand that has issues maintaining contact with the remote when it is in the cradle. It constantly beeps and sometimes will not charge. If I wipe off the terminals on the back of the remote and re-place it in the cradle it eventually works.

[JFHughes08088]

So that would seem to add a lot more to the price. Bummer.

Regarding that price, BTW: you mean just to add the RF capabilities they're charging almost twice as much? Insane!

Vader, I have the 880 and love it. All my gear is hidden in an AV closet. I also use this http://www.smarthomeusa.com/Shop/X10Pro-Infrared/Item/PEX01/ to get the IR signal to the gear. It consists of 2 pyramids. 1 receives the IR signal (place it on top of your TV) and converts the signal to RF. Inside the closet, I have another pyramid that coverts the RF back to IR and transmits the signal to the device being controlled.

In this setup, I have the 880 (you can get if for about $130 at hideflifestyle.com) and the pyramids for abouyt $50 bucks.

[dleighton]

I have had the 880 for over a year and it does a fantastic job controlling my Plasma TV, Denon Receiver, HR-20, and DVD player.

My only problem with the unit is the charging stand that has issues maintaining contact with the remote when it is in the cradle. It constantly beeps and sometimes will not charge. If I wipe off the terminals on the back of the remote and re-place it in the cradle it eventually works.

Mine worked great for about 6 months and then I began to have the exact same charging problems. I called Logitech and they sent me a new charging cradle in a few days. The charging cradles have been a problem for them.

[shl4tech]

Mine worked great for about 6 months and then I began to have the exact same charging problems. I called Logitech and they sent me a new charging cradle in a few days. The charging cradles have been a problem for them.

Thanks for this information.

This is exactly why you gotta love DBSTalk!

[Rolando42]

I have the 890 and would not trade it for anything! Some of my equipment is hidden in a closet so I do not have line-of-sight. Also, I love pushing one button (e.g., Watch TV) and setting the remote down on the table while it turns everything on and switches the receiver, projector, etc to the proper inputs. The bottom line is, if you can't or don't want to point the remote at your equipment, get the 890, otherwise the 880 will do the job.

[Lord Vader]

So now my big question is: do I get the 890 RF one, which sounds quite problematic if one has to run all those sensor/receiver wires, or do I go with the 880, which is the same remote but sans the RF capability, which isn't a BIG issue with me.

Decisions, decisions...

[jcurrier31]

Running the sensors isn't very problematic, you just can't try and stick and unstick them a hundred times. Like earlier posted, all my equipment is in my closet so I just put a little tape over the sensors as aesthetics aren't that big.

I guess the only choice you have to make is to RF or not to RF................

If there isn't a huge price difference, get the 890 as it is exactly the same on the IR side, You never know when you are going to have 5 hr20's in the front room and only want one controller to deal with. Then all you have to do is switch to RF and individually program each eye on the IR blaster!!

[Lord Vader]

How does this thing work in IR mode with two HR20s and one HR10-250 to control?

[Lord Vader]

Well, I received my 880 today and must admit, so far I don't like it. It's thoroughly confusing and not easy to set up. I have an Onkyo 805 A/V receiver but the setup software doesn't seem to have the correct inputs for this and my Samsung DLP TV. Apparently this remote isn't as "universal" as it claims to be.

I don't know of any A/V receiver that has Video 1, Video 2, Video 3, etc. as inputs. Mine has each component listed as an input.

Looks like this is going back to Amazon Monday.

[Lord Vader]

What's even more irritating is that the 880 keeps switching my TV's input source to Cable--I never set it to that--and it turns on my HDVR2 and not my HR20-700. I was never even given the chance to set up my HR10-250 and HDVR2, something I want to do.

Using my components' individual remotes is easier than this damn Harmony! :mad:

[coacho]

Lord, call customer service. They were quick to answer and great at setting up my system. My only problem was controlling my old radio shak remote lights.

Be sure and customize the screen for the buttons you use most. For example, on my screen I have source for the TV, list for my hr10, and power for my room heater, etc.

I now have 3 harmonys including the 880.

[Lord Vader]

I don't need it to control anything except my home theater system, which consists of the following:

* Onkyo 805 A/V
* Samsung 6189S TV
* DirecTV HR20-700S
* DirecTV HR10-250 HD TIVO
* Hughes HDVR2 DirecTV/TIVO
* Sony DVD player
* Sony CD player

That's probably not a lot when compared to many other Harmony users, but Logitech doesn't make this easy to set up AT ALL! I've spent 3+ hours on it already and have barely scratched the surface. I realize such a device isn't plug and play, but it doesn't have to be so confusing and vague! :mad:

[chris0]

jcurrier31...I just noticed your avatar, are you the foot-licker? people are looking for you.

[chris0]

Vader, are you using the supplied software? I ask because some people say they use the website but the software is much easier. It should be pretty easy to set up. Before you send it back I'd suggest going over to AVS and asking some of the 805 owners how they got theirs working. Trust me, once you get it figured out it will be one of your most valued posessions. I have mine controlling my Panny plasma, Sony receiver, HR20-700 and my PS3 (using a Nyko dongle) and have no problems.

[Lord Vader]

I tried using the supplied software on the enclosed CD, but that's a tad obsolete, so it had to look for updates--no big problem, right? Well, every time it tried to download the most recent version from the Internet, it hang at "34 of 39 updates...50%." I had to reboot my PC to get rid of that freeze up. I just went to the Harmony web site and downloaded the most recent version (7.32 or something like that).

Then I followed the instructions and, as mentioned above, got a headache from the ambiguity and confusion. And I'm pretty good with these things, too.

[gb33]

My first Harmony and current remote is the 659. I have been more than pleased with it over the last 2 years. But I recently had a hands-on with the 880 and it is awesome. Definately considering, although a 2yr old and a newborn certainly makes me a bit more apprehensive of such purchases.
By the way. Since the 890 does RF, could it operate RF devices such as the ceiling fan and lights in my living room? It would get big time wifey bonus points if it did.

[JFHughes08088]

I tried using the supplied software on the enclosed CD, but that's a tad obsolete, so it had to look for updates--no big problem, right? Well, every time it tried to download the most recent version from the Internet, it hang at "34 of 39 updates...50%." I had to reboot my PC to get rid of that freeze up. I just went to the Harmony web site and downloaded the most recent version (7.32 or something like that).

Then I followed the instructions and, as mentioned above, got a headache from the ambiguity and confusion. And I'm pretty good with these things, too.

Call.............Logitech............Customer..... ......Service.

I had initial set-up trouble. Called, got a live person and she did a lot of the set-up stuff on the spot. The 880 does appear confusing at first. Keep with it - It's worth it.

[Spanky_Partain]

So that would seem to add a lot more to the price. Bummer.

Regarding that price, BTW: you mean just to add the RF capabilities they're charging almost twice as much? Insane!

I have both. You can find a good deal on the 890 brand new on ebay with warranty. But if you do not need RF, then use the 880. Mine is in a closed cabinent.

I also reccommend using the Website for programming rather than the software from the CD. Go here...

Harmony Remote (http://members.harmonyremote.com/EasyZapper/New/Main.asp?WebProcessAction=Start&ClassId=HarmonyProcess%2EProcLogin&RelativePath=ProcLogin%2F&ReturnUrl=%2E%2E%2FUserHome%2Easp&AccountType=Normal&Error=&UserName=&Password=&BrowserType=Mozilla%2F4%2E0%20%28compatible%3B%20M SIE%206%2E0%3B%20Windows%20NT%205%2E1%3B%20SV1%3B% 20%2ENET%20CLR%201%2E1%2E4322%29)

Going directly to the website works better and always uses the most current programming for codes and everything else. It also makes it easier to go directly to certain portions of hardware and setups without having to go through the silly wizards. After you login go to "More Options". This is where you become the Master of your control. Don't show this to your spouse... :lol:

Have fun!

[Lord Vader]

I wonder if I should just start from scratch then, via the web site.

[Spanky_Partain]

I wonder if I should just start from scratch then, via the web site.

I highly reccommend doing that....

It shoud be very straing forward and easy to setup.

I use the website since I have 3 different harmony remotes. By using different login name, it takes me to the model that I need to use for a particular remote. Not only that, it is easier to navigate to different options in the Web page than using the wizard type progaming method presented in the CD software.

[PatentBoy]

Running the sensors isn't very problematic, you just can't try and stick and unstick them a hundred times. Like earlier posted, all my equipment is in my closet so I just put a little tape over the sensors as aesthetics aren't that big.

I guess the only choice you have to make is to RF or not to RF................

That's it... You either need the RF capability or you don't. If you do, then 890, if you don't, then 880. Other than that the remotes are identical.

I also keep all of my equipment in a closet, so I need RF and the 890 has been a champ. I do not need to use any other remote; the 890 controls everything from my receiver to my AppleTV to my X-10 controller.

[mxd]

I know nothing about the 890, but my 880 works perfectly, even the wife can use it!

[Camelot_One]

I have an 880 and absolutely love it. But I tried an 890 first. My problem with it is that it did not have, as most RF extenders do, a receiver you could place somewhere with a line of sight to your equipment to control them. You had to place the receiver near your equipment and then run up to 8 (I believe) wires with ends that can be placed over the IR sensor on each piece of equipment. Given the number of units I wanted to control with the Harmony, that was just way too many wires running under and up over units for me. And the first unit I tried to wire up that way - my HR 20 - the end wouldn't stick to the sensor. It kept falling off after a few hours of being pressed on. I would have probably kept the 890 if it didn't require all those wires to equipment to be operational.

You don't have to run each IR line, as long as you can get one of them with an open view to all the equipment, that's all you need to hook up. I have all of my gear in a closet, and I mounted a single IR blaster on the opposite wall. Works perfectly.

Lord Vader: As the others have stated, use the website to set it up, not the included software. I have an Onkyo as well. The Video 1, Video 2, etc can all be renamed both on the receiver and on the remote to anything you want. Sure it is a few extra steps, but it's great seeing "XBox 360" on the remote, receiver, and on screen when you switch to it.

For those setting up the 890 now or in the furture, a word of advice. Remove the RF receiver from "setup", so that you are only programming the remote itself. (you have to connect both the remote, then the extender for every single change otherwise) This applies even if the change you are making is just renaming a device/input/etc on the remote. So setup the remote, get it the way you want it, then go back into setup and add the RF module, so that you are only doing the dual update thing once.

I loved my 880, upgraded to the 890 only so that I wouldn't have to keep the remote pointed at a certain spot when I pressed an activity button to turn everything on. With the 890 I just hit the button and toss the remote on the table. But both remotes have charging cradle issues, and even after getting replacements from Logitech, it is still a constant enough problem I am now researching other remotes. I'll point out though that this issue seems to be hit and miss, as others have had no problems at all, and others report having no trouble after getting the replacement charger from Logitech. (which is free) I have not been so lucky. I MAY try picking up a new one from Best Buy, just to see if they have updated the remote itself to properly fit the cradle. (Mine is almost a year old now)

[Camelot_One]

That's it... You either need the RF capability or you don't. If you do, then 890, if you don't, then 880. Other than that the remotes are identical. Exactly correct, the remotes are identical except for the 890's RF abillity, and being a lighter gray color. I was using the 880 with a "Terk Leapfrog" RF remote extender, which worked just fine controlling the equipment in the closet. But you had to keep the remote aimed at the receiver for several seconds when you hit an "Activity" (macro) button. Since the 890 is broadcasting the RF signal itself, you can aim it anywhere you want.

Mine has no trouble picking up a signal from downstairs either. (I have the living room TV wired to the theater room closet gear) The line of sight from the downstairs couch is about 22 feet, going through a floor and 2 walls.

[Stuart Sweet]

No matter which Harmony you choose, I can practically guarantee a warm reception from the rest of your family. It's very spouse-friendly.

[Lord Vader]

I highly reccommend doing that....

It shoud be very straing forward and easy to setup.

I use the website since I have 3 different harmony remotes. By using different login name, it takes me to the model that I need to use for a particular remote. Not only that, it is easier to navigate to different options in the Web page than using the wizard type progaming method presented in the CD software.

Is there a way then to return the 880 to its default? In other words, is there a way to wipe out what I've entered and start from scratch?

[JFHughes08088]

Not sure about that but if you delete a device, anything connected to it will also be adjusted.

I agree with StuartSweet, the 880 has a high WAF (Wife Acceptance Factor)

[Spanky_Partain]

Is there a way then to return the 880 to its default? In other words, is there a way to wipe out what I've entered and start from scratch?

I suppose you can go to the website log in and delete everything.

I have never reset the whole thing before. Maybe pull the batteries out for 10 or so minutes?

It would not surprise me if there is a major reset button as well.

[Lord Vader]

What's the URL for the web site to log in and all? I've tried several different Harmony remote web sites, but all I get is the consumer ones that market the product. I thought it was supposed to be www.logitech.com/harmony, which is supposed to have a "New User Log-in" button on it; however, nothing like that is on that web site.

[DrZaiusATL]

I did not think much of any of the Harmony's....But I love my Philips Pronto

[Lord Vader]

I'm inclined to agree with you, Dr. This thing isn't worth the trouble! I can't even get to their web site. The "manual" has it listed as I mentioned above, with a screen shot that is NOT anything like what the URL shows. Even so-called Customer Service couldn't tell me the correct URL of their log-in site. :mad:

[Spanky_Partain]

What's the URL for the web site to log in and all? I've tried several different Harmony remote web sites, but all I get is the consumer ones that market the product. I thought it was supposed to be www.logitech.com/harmony, which is supposed to have a "New User Log-in" button on it; however, nothing like that is on that web site.

See this post

http://www.dbstalk.com/showpost.php?p=1119255&postcount=47

[rlgold88]

I bought the 2 year warrenty from best buy on the 880. Been thinking of taking it in before the warrenty is up and get a new one having minor problems (charging ) so I definitely want to get a replacement 880.

Will I be able to just goto the website and download my setup as it is on the 880 I have now to the new 880? I think that is why I bought the warrenty
Or will I have to reset my whole setup and start over??? I hope not


The Harmony 880 is the Best remote I ever had

[Lsol]

What's the URL for the web site to log in and all? I've tried several different Harmony remote web sites, but all I get is the consumer ones that market the product. I thought it was supposed to be www.logitech.com/harmony, which is supposed to have a "New User Log-in" button on it; however, nothing like that is on that web site.
Try this link http://members.harmonyremote.com

[Mr. Furious]

Will I be able to just goto the website and download my setup as it is on the 880 I have now to the new 880?

Yes. Log in, plug in the new remote, and update it. It will have the same settings as the one you replaced.

[rlgold88]

Yes. Log in, plug in the new remote, and update it. It will have the same settings as the one you replaced.

Great Thanks

[Lord Vader]

Hey, Guys:

One thing I want to double-check...

Am I correct in believing that I don't need to manually enter each of my component's remote commands and all, that the Harmony web site actually has all the settings in their database/on their web site and automatically "loads" this when I set up activities and all?

[Lord Vader]

Never mind. It seems I've found my answer. The Harmony doesn't even have half the commands that my HR20-700S remote has. It's missing Guide, Prev. Channel, Menu, and a whole lot more.

Same thing on my HR10-250 and HDVR2.

[PatentBoy]

Never mind. It seems I've found my answer. The Harmony doesn't even have half the commands that my HR20-700S remote has. It's missing Guide, Prev. Channel, Menu, and a whole lot more.

Same thing on my HR10-250 and HDVR2.

I have the HR20-700 and if the 700S is the same unit, then you are incorrect.

I have every function that I could want on the 890 remote, including the Guide/Prev./Menu functions.

[PatentBoy]

Also, you need to know that the remote database is 100% user-defined. That means that users contribute to the website database to provide the necessary remote codes.

If the 700S is a new version of the HR20 receiver which has different IR codes, it will take a short bit of time for the 'IR Nerds' to upload the correct IR info.

This happened when the AppleTV was first introduced. It took several days for the correct codes to finally settle in the database.

[Lord Vader]

700S = 700. I was going by what Harmony's site said.

I should add that what's further irritating is whenever I attempt to do certain things like learn a remote via their web site, I'm unable to load the corresponding program to do it. I keep getting "No skins support this file." The program then shuts down. Same thing occurs when I try to save the learn program to my puter and run it that way.

Obviously this whole thing is a ridiculous waste of time and money. It's much easier using the various remotes than to mess with this piece of crap.

[rlgold88]

There are two different settings on the website for the hr20 one is the reguler remote control the other is for a learned controls where as if you have two hr20 in the same room it has the basic functions. I had no problem learning the buttons i needed like the color codes and stuff for both. Never had no skins supported erreo.
If you just picked the hr 20 700 you should get most the functions except the color buttons but you can learn them.

[Lord Vader]

I can't even learn them now, which doesn't help. I'm forced to try via the software because the web site gives me constant errors, and when I try to use the software, the Harmony remote is unable to detect key presses of my HR20-700's remote. :mad:

[rlgold88]

is the remot operating the hr20 correctly When I choose the hr20 for my first hr20 I got the menu guid prev and did not have to learn them the only thing I had to learn is the color codes. hr20-700 and 700s are the same remte codes out of the box. Some one from this site learned the alternate codes for a second hr20 and uploaded them to harmony site. I also get menu, guide, for that one. I am not sure why your menu and guide dont work shoudn't have to learn them.

[Lord Vader]

I only have one HR20-700 to operate, but not all commands are even possible. For example, I use the 6-second "replay" on the HR20-700 remote all the time. The corresponding button on the Harmony doesn't produce any result; just the rewind key works, but that's a one-speed rewind. So much for universality. :rolleyes:

[bobnielsen]

I only have one HR20-700 to operate, but not all commands are even possible. For example, I use the 6-second "replay" on the HR20-700 remote all the time. The corresponding button on the Harmony doesn't produce any result; just the rewind key works, but that's a one-speed rewind. So much for universality. :rolleyes:

That has always worked for me on the Harmony 880. There are some lesser-used buttons, such as the blue, green, red, yellow but I have assigned them using the Harmony software. The rewind will go to 4 different speeds, depending on how many times I press it, just like on the Directv remote. The only issue I have with the Harmony is the #@*! charging base.

[Lord Vader]

I'm done with this piece of crap. One minute it works, the next it doesn't! Now I can't get any of the HR20-700 commands to work. 3 1/2 hours on this damn thing yesterday; 4 hours today--using my devices' individual remotes is FAR easier than this overpriced hunk of junk.

[rlgold88]

I only have one HR20-700 to operate, but not all commands are even possible. For example, I use the 6-second "replay" on the HR20-700 remote all the time. The corresponding button on the Harmony doesn't produce any result; just the rewind key works, but that's a one-speed rewind. So much for universality. :rolleyes:

My replay works and dont think I had to learn it but may have. Seriuosly I set up my whole system without problems. And it did not take that long I recommend calling them when you get some time. As far as learning the codes remote to harmony I put them on a flat surface top of hr20 remote to the bottom of the harmony about 4 to 6 inches away and followed the instruct for the ccorrsponding button. There is alot of things you can do with this remote. I swear by it. I am wondering if there is something wrong with it exspecially if you dont get the menu button and prev as you mentioned awhile back. the basic functions you should get the list button on the display. All I remember is learning the colors I may have learned the replay but its been awhile since setup. I know for sure I got the menu button without learning it.

[thefoyboy]

I'm done with this piece of crap. One minute it works, the next it doesn't! Now I can't get any of the HR20-700 commands to work. 3 1/2 hours on this damn thing yesterday; 4 hours today--using my devices' individual remotes is FAR easier than this overpriced hunk of junk.


Patience my dark Lord. More often than not the problem with it not working is either the model number is slightly off or the emitters are too centered as they emit a cone shaped beam. If you have the wireless extender nearby it should compensate.

I apologize if some of this was already stated as I jumped late into the thread and did not read all through it. I program about 2 of these a week in my job.

[rlgold88]

I'm done with this piece of crap. One minute it works, the next it doesn't! Now I can't get any of the HR20-700 commands to work. 3 1/2 hours on this damn thing yesterday; 4 hours today--using my devices' individual remotes is FAR easier than this overpriced hunk of junk.

Sorry for the problems you are having, I was able to get everything to work without the issues you are having. I still would call them and give it one more chance. Iknow time is not what you want to do or hear. But its an excellent remote once its setup and then you can tweak it like crazy to do just about anything. I have a homethaeter system and lighting connected to mine. My 90 year old grandparents came over for the weekend and where able to watch the dvr's and dvd without screwing up my system when I was at work. They needed the magnifying glass to see the button and lcd but thats it Its ease of use will outway the troubles and time you have been waisting trying to set it up. Whatever you decide good luck

Rob (and may the force be with you)

[oenophile]

Just a chime in here to make sure folks reading this thread realize: Lord Vader's experience is nothing like mine. This was pretty plug and play for me. (And, I have two HR20's and set it up to run both boxes in the same room--took about 20 minutes.) Never had a crash, error or anything like what is described here.

[JFHughes08088]

Another call to Logitech Customer Service should solve the problems you are having. I had trouble getting my 880 to enter TV input specific commands. (the TV remote required me to hit the input button each time and the TV cycles to the next one). Logitech CSR added specific commands for input 1, 2, 3, etc) into my online account. I then updated my remote and everything works.

Look at it this way. This thread started on 9/9, it's now 9/18. You got 9 days invested. The sooner you talk with Logitech directly (again if necessary), the sooner the problem can be fixed. Option 2 = sent it back, although there are so many satisfied users of this remote, that option would hurt you more than them.

[mobilelawyer]

Other than the cost of the 890 being much higher than the 880's, I can't figure out which remote would work better for me to control my HR20-700, HR10-250, CD player, DVD player, and Onkyo 805 A/V unit.

Any recommendations as to which remote might be the better of the two?

I have had good luck with the 890, so far. I wanted it becuase it had the RF remote extender, and some of my stuff is obscured behind furniture. It seems to contol my stuff just fine, but there is a learning curve.

My wife can work it, and says she's pleased, so, mission accomplished as far as I am concerned.

[PatentBoy]

Lord Vader,

To me, the software is not that intuative and can be very frustrating at times. That is my only complaint right now...

I would suggest the following, if you have the patience:

1 - Install and run the software from another computer since it looks like you are having trouble with the software running on your current computer, or reinstall the software on your current computer if no other computer is available (the best way is to first delete the software, then install once again);

2 - Run the software and Delete the setup for the HR20-700 DEVICE;

3 - Create a new DEVICE setup for the HR20-700, use the regular setup -- NO IR LEARNING AT THIS POINT;

4 - Make sure the HR20-700 is responding with basic commands sent from the remote -- POWER/GUIDE/MENU/EXIT, not all commands may work right now since they may not be mapped to the various buttons of the remote just yet;

5 - If all is OK in step 4, then go back into the DEVICE setup and reconfigure the HR20-700 commands as you like (I'm not sure if the 6 second rewind is automatically mapped, I did this a while ago but I believe I had to spend some time mapping the programmed commands to buttons). Don't forget you can also program the LCD screen buttons if you have a remote which has these buttons (880/890 and others). Let me know if you do not know how to do this...

Hope this helps.

If needed, I would be willing to take snap shots of my settings on some of the key software pages, but that may take a day or so...

[bt-rtp]

I'm done with this piece of crap. One minute it works, the next it doesn't! Now I can't get any of the HR20-700 commands to work. 3 1/2 hours on this damn thing yesterday; 4 hours today--using my devices' individual remotes is FAR easier than this overpriced hunk of junk.


I had a little difficultly setting up an 880 for my friend. I had to call Logitech support to get figure it out. Their support is excellent. I had the remote fully functional in ten minutes after calling them and they walked me through what I needed to do.

There are two choices for selecting the satellilte receiver (a decoder or a PVR). You should use PVR as there are more buttons enabled for the PVR.

Also, enter HR20-100 or HR20-700 as the device versus just HR20.

[PatentBoy]

I had a little difficultly setting up an 880 for my friend. I had to call Logitech support to get figure it out. Their support is excellent. I had the remote fully functional in ten minutes after calling them and they walked me through what I needed to do.

There are two choices for selecting the satellilte receiver (a decoder or a PVR). You should use PVR as there are more buttons enabled for the PVR.

Also, enter HR20-100 or HR20-700 as the device versus just HR20.

Yes, I had forgotten about that... Good suggestion bt-rpt.

[Vinny]

I have the European 885--it has colored buttons (red, green, yellow, blue) like a D* remote. Got it on Ebay for about $195 someone in Germany. I love it.

I've been looking for the 885 for months....can't seem to find one that is "new" and the right price. I want it because it has the colored buttons!

[JFHughes08088]

I had a little difficultly setting up an 880 for my friend. I had to call Logitech support to get figure it out. Their support is excellent. I had the remote fully functional in ten minutes after calling them and they walked me through what I needed to do.

There are two choices for selecting the satellilte receiver (a decoder or a PVR). You should use PVR as there are more buttons enabled for the PVR.

Also, enter HR20-100 or HR20-700 as the device versus just HR20.

I agree completely. Their customer service is superb. I had trouble with the charging issue and back light tilt sensor. They replaced the remote for me, even though it was out of warranty. The warranty says 90 days but their CSR's have flexibility. The trick is to work with them in such a way they are encouraged to resolve the problem. (catching more bee's with honey...) So many customers call them frustrated and with lot's of complaints, they appreciate a "nice" call ever now and then.

[Lord Vader]

Lord Vader,

To me, the software is not that intuative and can be very frustrating at times. That is my only complaint right now...

I would suggest the following, if you have the patience:

1 - Install and run the software from another computer since it looks like you are having trouble with the software running on your current computer, or reinstall the software on your current computer if no other computer is available (the best way is to first delete the software, then install once again);

2 - Run the software and Delete the setup for the HR20-700 DEVICE;

3 - Create a new DEVICE setup for the HR20-700, use the regular setup -- NO IR LEARNING AT THIS POINT;

4 - Make sure the HR20-700 is responding with basic commands sent from the remote -- POWER/GUIDE/MENU/EXIT, not all commands may work right now since they may not be mapped to the various buttons of the remote just yet;

5 - If all is OK in step 4, then go back into the DEVICE setup and reconfigure the HR20-700 commands as you like (I'm not sure if the 6 second rewind is automatically mapped, I did this a while ago but I believe I had to spend some time mapping the programmed commands to buttons). Don't forget you can also program the LCD screen buttons if you have a remote which has these buttons (880/890 and others). Let me know if you do not know how to do this...

Hope this helps.

If needed, I would be willing to take snap shots of my settings on some of the key software pages, but that may take a day or so...

Unfortunately, # 1 really isn't an option. I've only got one PC with which to work on this. Regarding #4, at first the remote did work with basic commands, but there was no 6-second replay. I went to my HR20-700's remote to do that, then jumped back to the harmony only to see the harmony then not work AT ALL. It just stopped working on the HR20-700. I haven't even tried my other two DVRs following this, but they did work at first.

Another irritating thing is that a CSR helped me create activities like "Watch TV," effectively turning on my TV and A/V (my DVRs stay on all the time). However, every time I turn on the system, the Harmony changes the TV's channel to an actual channel #, screwing up the inputs on the TV, instead of leaving it on HDMI-1, which is what it should be on all the time. When the CSR assisted me, I was emphatic that I wanted to stop this problem. Obviously we did not.

[rlgold88]

Unfortunately, # 1 really isn't an option. I've only got one PC with which to work on this. Regarding #4, at first the remote did work with basic commands, but there was no 6-second replay. I went to my HR20-700's remote to do that, then jumped back to the harmony only to see the harmony then not work AT ALL. It just stopped working on the HR20-700. I haven't even tried my other two DVRs following this, but they did work at first.

Another irritating thing is that a CSR helped me create activities like "Watch TV," effectively turning on my TV and A/V (my DVRs stay on all the time). However, every time I turn on the system, the Harmony changes the TV's channel to an actual channel #, screwing up the inputs on the TV, instead of leaving it on HDMI-1, which is what it should be on all the time. When the CSR assisted me, I was emphatic that I wanted to stop this problem. Obviously we did not.

If the harmony is changing the channel when turning everthing off you could easily stop that by tellinng the activity to go into the hdmi input before it turne the tv off. I dont know why you would have to do this in the first place unless you have that as part of the activity or there is an infrared signal that turns the tv channel and does something else in your equipment.

I would really as mentioned above start from scratch delete software and acctivities give harmony a call and reinstall software per their instructions Make sur you put the exact model #s and use the pvr for the hr20.

[PatentBoy]

...at first the remote did work with basic commands, but there was no 6-second replay.

For me, I believe I needed to assign the 6-second delay to a button on the remote. Obviously, there are many more commands than buttons on the remote and each button can be programmed for any command.

...every time I turn on the system, the Harmony changes the TV's channel to an actual channel #...

I'm guessing the problem here is the way the TV inputs are selected. For example, does your TV remote have one button to 'scroll' through the inputs or does it have a separate button for each input -- HDMI-1/HDMI-2/etc? If your TV remote has separate buttons for each input then you should be able to program the sequence for TV Viewing without having to enter in a channel number. Alternatively, if you only have one button to change inputs, then sometimes it is necessary to enter a channel number as a way to force the selection of the desired input.

What make/model number of TV do you have?

[JFHughes08088]

I assigned the 6 second replay to the down arrow button, just below the center "wheel". Not the down button on the silver oval, the down command under that. the 30 second advance is assigned to the up button next to it.

Works like a champ

[jbrentd]

After owning a phillips pronto TSU1000 and harmony 659, I would say that the 890 is by far my favorite. The 659 was great, but I really wanted the RF functionality. I really enjoy taking it outside by the pool and being able to control everything.

[JFHughes08088]

For me, I believe I needed to assign the 6-second delay to a button on the remote. Obviously, there are many more commands than buttons on the remote and each button can be programmed for any command.



I'm guessing the problem here is the way the TV inputs are selected. For example, does your TV remote have one button to 'scroll' through the inputs or does it have a separate button for each input -- HDMI-1/HDMI-2/etc? If your TV remote has separate buttons for each input then you should be able to program the sequence for TV Viewing without having to enter in a channel number. Alternatively, if you only have one button to change inputs, then sometimes it is necessary to enter a channel number as a way to force the selection of the desired input.

What make/model number of TV do you have?

Even if his remote has 1 button to scroll, it's common for the TV to still accept individual IR input commands. Logitech tech support added this to my online account so when I updated the remote, the 880 has individual input commands where the remote that came with the TV doesn't.

Remember, you still have the ability to add more "pages" for each device. I have the most frequently used commands assigned to the hard buttons of the remote or page 1. The rest are reserved for other pages.

[Lord Vader]

I assigned the 6 second replay to the down arrow button, just below the center "wheel". Not the down button on the silver oval, the down command under that. the 30 second advance is assigned to the up button next to it.

Works like a champ

I'll give that a try. The replay and 30-second slip/skip are the two features that aren't working on either my HR10-250 and HDVR2.

Now I just have to figure out how to correctly assign them to those two buttons that you recommend.

[Lord Vader]

For me, I believe I needed to assign the 6-second delay to a button on the remote. Obviously, there are many more commands than buttons on the remote and each button can be programmed for any command.



I'm guessing the problem here is the way the TV inputs are selected. For example, does your TV remote have one button to 'scroll' through the inputs or does it have a separate button for each input -- HDMI-1/HDMI-2/etc? If your TV remote has separate buttons for each input then you should be able to program the sequence for TV Viewing without having to enter in a channel number. Alternatively, if you only have one button to change inputs, then sometimes it is necessary to enter a channel number as a way to force the selection of the desired input.

What make/model number of TV do you have?

It's a Samsung 6189S. If I wanted to change the TV's inputs, I'd press on the TV remote "Menu --> Source --> ..." then choose which source. I only use two sources--HDMI 1 for my three DVRs and S-Video 1 for my non-HD DVD player.

[PatentBoy]

It's a Samsung 6189S. If I wanted to change the TV's inputs, I'd press on the TV remote "Menu --> Source --> ..." then choose which source. I only use two sources--HDMI 1 for my three DVRs and S-Video 1 for my non-HD DVD player.

If that is the case, there seems to be a programming problem with your setup. I would investigate your activity for watching TV and look at what is being commanded in the script by the remote -- which commands in what order.

You should see something there which will result in the channel change...

[PatentBoy]

... the 880 has individual input commands where the remote that came with the TV doesn't.

Yes, the real questions is always, "What are the IR commands which the component can understand?"

[PatentBoy]

It's a Samsung 6189S. If I wanted to change the TV's inputs, I'd press on the TV remote "Menu --> Source --> ..." then choose which source. I only use two sources--HDMI 1 for my three DVRs and S-Video 1 for my non-HD DVD player.

Didn't find any info on that model number...

[Lord Vader]

Maybe because it's a relatively new model. It's one of the new LED DLP HDTVs.

Anyway...I think--I emphasize I THINK--I got the remote working properly. After 90 minutes more on the phone today with Logitech's tech support--it sounded like I got a new guy, too--I believe I've got things working properly. I'll be able to tell over the next few days while I use the various devices.

[PatentBoy]

Maybe because it's a relatively new model. It's one of the new LED DLP HDTVs.

Anyway...I think--I emphasize I THINK--I got the remote working properly. After 90 minutes more on the phone today with Logitech's tech support--it sounded like I got a new guy, too--I believe I've got things working properly. I'll be able to tell over the next few days while I use the various devices.

It's a HL-T6189S... Nice TV.

[JFHughes08088]

I'll give that a try. The replay and 30-second slip/skip are the two features that aren't working on either my HR10-250 and HDVR2.

Now I just have to figure out how to correctly assign them to those two buttons that you recommend.

I'm responding via memory since I have not done it in a while. I think you connect the 880 to the pc and start the Harmony application. From there, you tell the software to put the remote into learning mode, then follow the prompts to teach the command to the remote. Then, you assign the IR command to a key and update.

Someone else chime in here if I'm mistaken.

[PatentBoy]

I'm responding via memory since I have not done it in a while. I think you connect the 880 to the pc and start the Harmony application. From there, you tell the software to put the remote into learning mode, then follow the prompts to teach the command to the remote. Then, you assign the IR command to a key and update.

Someone else chime in here if I'm mistaken.

NO (said with a smile). That will lead you back down the trail of despair... : )
I believe this is the fundamental problem you, as well as many others, really have been having.

1 -- Start software;
2 -- Select DEVICES tab;
3 -- Select SETTINGS button for your HR20-700 DEVICE;
4 -- Select CUSTOMIZE BUTTONS radio button and click NEXT button;
5 -- Assign IR commands to remote buttons -- Assign 6-second command to any button you choose making sure you are not defining multiple commands for any one button;
6 -- Click ADDITIONAL BUTTONS to configure the LCD remote display buttons;
7 -- Click DONE twice to get back to your DEVICES tab page;
8 -- Click UPDATE REMOTE and follow instructions -- Connect remote to computer, etc.

Enjoy...

[Lord Vader]

It's a HL-T6189S... Nice TV.

Yeah, I just omit the alphabet soup of letters preceding the actual model "number." :D

And you're right, it IS a very nice TV. Got it at a great price from the nation's largest electronics retail store. Ten points to the first one who can figure out who that is. ;)

[Lord Vader]

OK, folks. Sith Lords are usually known for patience, for waiting a long time to get what we want. After all the anger build up that accompanied my first getting the 880, I am now a big fan of it. It truly does seem to be THE universal remote. It runs everything. I love the ability to customize a few buttons to ensure I can do what I want, too.

Now, a question I have. If I get another HR20 to add to my main home theater setup--I currently have one HR20 in this setup--can I use the Harmony to control that second HR20 as well without causing a conflict with my existing HR20-700? How would I accomplish this? Just curious.

[PatentBoy]

... can I use the Harmony to control that second HR20 as well without causing a conflict with my existing HR20-700? How would I accomplish this? Just curious.

You can control any number of devices which have distinct IR commands.

There are two basic solutions:
1 -- IR To All Devices:
If you can set each HR20-700 to respond to a distinct IR range then it will be possible. I believe this can be done, but I am not sure. Many devices, such as DVD changers, can be set to different IR ranges for this reason;

2 -- 890 or other remote which works with RF Receiver:
If you have Logitech's RF receiver then you can program specific devices relative to specific RF IR receiver outpus (1 of 4). This way, you can setup a first activity to view via HR20 Device 1 which gets its IR from a blinker connected to Channel 1 of the RF receiver, and a second activity to view via HR20 Device 2 which gets its IR from a blinker connected to Channel 2 of the RF receiver. When watching/controlling HR20 Device 1, no commands are sent to HR20 Device 2.

Let me know if this isn't clear...

[Lord Vader]

I don't have the 890; I have the 880, so the RF option is out.

[oenophile]

See this thread: http://www.dbstalk.com/showthread.php?t=96210

[Lord Vader]

Will do, thanks.

[Mr. Furious]

My father-in-law is a pretty serious home theater enthusiast. He has an ancient Home Theater Master MX-500, which is a fine remote, but (IMO) pales in usability to the 880. My MIL doesn't use it at all; she turns on everything manually and then uses the TiVo peanut remote to watch TV. I really want to take one of our 880s up to show them how nicely they work (I wrote down all the makes/models of his components), but I think I'd get in trouble for encouraging him to spend more money. :)

I would also love to tell him he can get an HR20 for $19, but I'd definitely get in trouble for that - he'd go right out and buy a nice expensive HDTV! We stay at the in-laws' house when we visit PA, so I don't want to get in trouble and lose the free lodging. :lol: