Caller ID doesn’t turn off nightly when you have the Hopper + (but it only works when watching DISH programming not when streaming)
There is no caller ID available on the Joey 4
With the ROKU remote select Settings
Then select System
Then select Power
Then select Power on
Now you can choose the input that you want the TV to always go to when you turn it on, pick the DISH input.
If you have never achieved a drive for a Wally/ 211 on your account you definitely need to. You must have gotten a CSR that doesn’t know how it works so try again.