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  1. DIRECTV General Discussion
    Well, I dropped off my equipment at the UPS store yesterday. It was cathartic, but bittersweet. The people at the UPS store said they have been processing a lot of DirecTV returns lately. ATT’s process seemed flawed and cumbersome, but they were very accommodating and patient. I’m getting used...
  2. DIRECTV General Discussion
    He clearly said, "If I can get your bill down to $60/mo for the next year would you reconsider?" He also said that the offer was good until 1/21/20 if I changed my mind. You nailed my bill to a "T" and I do have the protection plan. I am getting HBO Now directly as you suggested!
  3. DIRECTV General Discussion
    I called today and said “cancel service” and when I got to the rep he asked why. I told him I was going to a streaming platform and could save over $100 month. He asked what service I was using and told him YouTube TV and HBO NOW for $65/mo. He then offered to cut my bill to $60/mo for a year. I...
  4. DIRECTV General Discussion
    20 year D* customer with 15 years of AT&T Wireless. I just had my $35 XTRA package discount and a $7.00 HBO discount expire with my last bill. I called 1-800 DirecTV and said "cancel service". Got to the loyalty department. I was initially offered a $10 package discount (12 months) and $7.00...
  5. DIRECTV General Discussion
    There it is. Didn't see that. Thank you.
  6. DIRECTV General Discussion
    I recently called AT&T about the BOGO iPhone 8 offer that requires a new line on the account. I asked if they could waive the new line requirement and they couldn't. The loyalty department offered me $35 off my DirecTV bill so I "didn't walk away empty-handed." When I checked to confirm the...
  7. DIRECTV Installation/MDU Discussion
    I cleaned up some wires/splitters etc., rebooted and was able to pull in all of the available primary channels except for the two that are farthest away. I don't care about those anyway. Still no help with the secondary. I was wondering if I should be using physical channel or the virtual...
  8. DIRECTV HD DVR/Receiver Discussion
    Excellent! I'll give that a try! Thanks!
  9. DIRECTV General Discussion
    Customer since 1998. I just received $35 for 12 months along with $7 off HBO for 6 months. One year commitment on the $35 discount. Would have been $30 with no commitment. Also got 3 months of free Showtime, Cinemax and Sports package.
  10. DIRECTV HD DVR/Receiver Discussion
    Has anyone else experienced issues with slow response and IR emitters/extenders? For several years I've used the old school Radio Shack pyramid extenders and a Harmony One to control several components in a cabinet. I never had any issues with my old HR23 but the C41 has been very frustrating...
  11. DIRECTV Installation/MDU Discussion
    I switched the primary zip and it only pulled in one additional channel (with three subs). The secondary out of market zip yielded no new channels. Is signal strength a factor? I could move the antenna to maximize signal strength if it would help. I'll have some more time to tinker over the weekend.
  12. DIRECTV Installation/MDU Discussion
    Found that, thanks! I was using 06103 zip and the DM Zip is 06101. I'll try that tonight and see if the others pop into the guide. all but two subchannels are listed in that zip, and I'll try secondary zips to see if I can bring in the last two.
  13. DIRECTV Installation/MDU Discussion
    That's awesome! I'll check it out!
  14. DIRECTV Installation/MDU Discussion
    So what you're saying is find a market that has your channel NUMBERS and trick the AM21 into finding the numbers. The guide data will be for the wrong channels, but you'd at least have access to the channels. Is that correct?
  15. DIRECTV Installation/MDU Discussion
    Long day! Installer said that he couldn't get on the roof so replaced my multiswitch as discussed above. After that, he wasn't able to get a signal on the 119 sat, so he got up on the roof anyway to repoint the dish. He couldn't hit 119 so he swapped out the LNB to the SWiM. He then got a good...
  16. DIRECTV Installation/MDU Discussion
    I'll be sure to mention this if he won't get up on the roof. Much appreciated!
  17. DIRECTV Installation/MDU Discussion
    Nope, not moving anything. All cabling is RG6, and I've read the debate about scc and ccs and that it doesn't matter in runs under 100'. I should be fine, whatever I have, couldn't tell. If he wants to rewire from the dish to the SWM, I won't argue, but all my interior cables are fished through...
  18. DIRECTV Installation/MDU Discussion
    This is exactly what happened. Soon as the rep saw the $3 whole home charge on my account it all fell into place as to why everyone thought I had SWM. The guy agreed I need a truck roll after 10 seconds on the phone with me. He told me to hit the dash key and we were done. I do have to return...
  19. DIRECTV Installation/MDU Discussion
    I found out that I did get C41s, which is fine since the house is already wired. I've been transferred and I'm waiting to talk about the LNB. The appointment group insisted my dish/LNB was fine no matter what I said.
  20. DIRECTV Installation/MDU Discussion
    My order says that there's a Genie, two minis and a DIRECTV Genie Condition, whatever that means. There are no model #s listed. I tried a live chat and they couldn't confirm model #s. Only "What we usually send is...". I did set up whole home via phone, so that may be the case. I will call...
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