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  1. DIRECTV Connected Home
    We have a Whole Home system with an HR 24-200, a bridge, a couple of Genie Minis and a Genie (gen 3). The Genie (gen 3) is attached to our den TV, and at random the picture will freeze for a few seconds and we hear a rattle type noise. The noise stops and then the picture unfreezes. It's...
  2. DIRECTV Connected Home
    DirecTV just sent me a new HR54 500 to replace my old HR34. Now that it is on and activated, I am unable to reconnect my Genie Client and my Samsung DirecTV Ready 4K tv. The Genie nor the TV ever ask for the PIN number to connect to the new DVR. The DVR says that the Wireless Bridge is...
  3. DIRECTV Connected Home
    We've been DirecTV customers for a very long time. We recently moved, and stayed with DirecTV. We brought the same DVR's we had at the old house to the new one. We have an HR34 "Genie" and an HR24. When the new dish was installed at the new house, we also bought a new Samsung DirecTV...
  4. DIRECTV Connected Home
    Very frustrating that we lost our local Fox affiliate this weekend in the Raycom/DirecTV dispute and the information DirecTV provides about it states that there are apps available for ABC and FOX where we can watch the national programming. Downloaded the FoxNow app - DirecTV is not listed as a...
  5. DIRECTV General Discussion
    This is my only beef with DirecTV in this dispute and in general! They are only major provider not listed on the FoxNow app, the ABC app, and ESPN app. I could not care less about my "local" (it's 50 miles away from me and behind a mountain so we can't get it OTA) station, but would like to...
  6. DIRECTV Connected Home
    Thanks so much for the reply, west! Well, I figured it out right after I posted the question but thought I would provide the solution I found in case anyone else encounters the problem. I went to the DirecTV website and looked at the "my equipment" section. I noticed it had the Genie location...
  7. DIRECTV Connected Home
    Got a HR 34/700 installed today. It is connected directly to the back of my router via ethernet cable. When I launch the DirecTV iPhone app, it "sees" the receiver and tells me it is connected but nothing happens when I try to change channels, launch the guide, view info, etc. The IP address...
  8. DIRECTV Connected Home
    I have the same problem. It is worse now because I still get the message that my bedroom (nonDVR) can't pad timing but the bedroom is not in the list for me to be able to UNselect it. :nono:
  9. DIRECTV Connected Home
    I plan to replace my old wireless router with a new one and would appreciate it if someone could tell me what (if anything) I will need to do to insure that I don't lose my Whole Home DVR service when I make the switch. Thanks!
  10. DIRECTV HD DVR/Receiver Discussion
    Got it this morning at 2:25 a.m. in Tuscaloosa, AL (Birmingham DMA). I had read on this thread where someone's Slingbox wouldn't work with the new software - so I am relieved that mine is working fine. Mine is the original Slingbox and I'm able to view it on my PCs and on my iPhone. The new...
  11. DIRECTV HD DVR/Receiver Discussion
    The Ad Banner inviting us to "Watch a Video on your New HD Guide" just showed up in the Guide here in Tuscaloosa, Alabama. Looking forward to the 15th which is the date the list has for Birmingham.
  12. DIRECTV Connected Home
    The tech just left and finally my MRV is working on all the receivers. He replaced the splitter and connected only the active receivers to it (the other tech had left two old, inactive receivers connected) and removed a duplexer that was connected to the line that goes to my daughter's bedroom...
  13. DIRECTV Connected Home
    Thanks, VOS. I appreciate all your help! Since the system is now working properly (thanks to your help!) and without the H25 I am sure you are correct that it is a defective unit. Hopefully they will call me today and set up a time to replace it.
  14. DIRECTV Connected Home
    I reset the HR21 to default network settings and changed its name and then reset the receiver. Now I have MRV between the HR21 and the HR24 AND I have internet on both, but I can't get the H25 to connect to the network. When I unplug it and replug it, it has an IP address that starts with 169...
  15. DIRECTV Connected Home
    Ok, I disconnected the CCK and reset the defaults on the HR24 and redid Network Settings. Now I have a connection between the new HR24 and the HR21 in the bedroom. The H25 is not connected, and even after resetting the receiver, resetting network defaults, and redoing the Satellite setup it...
  16. DIRECTV Connected Home
    I've made some progress toward getting this working myself, but could use some more help! A few minutes ago, I unplugged the CCK for about five minutes. While it was unplugged, I went to the bedroom where the HR21 is and the DECA in there had all green lights. I plugged the CCK back in and...
  17. DIRECTV Connected Home
    So, I called back again and the agent had her supervisor try to call the local installer's office while I was on hold. Apparently our local installer company doesn't have anyone manning the phones on Sunday so it will be tomorrow before they call me to set up another support call. It took them...
  18. DIRECTV Connected Home
    Ok, thanks again for trying to help. I have called them again and they said they would escalate and that I should definitely get a call "soon". It's been another 20 minutes and no call *sigh* Maybe all their available agents are negotiating with NewsCorp to keep the Fox channels :D :nono2:
  19. DIRECTV Connected Home
    Yes, IP starts with 169 On the CCK the Power Light is green and steady, the NTWK light is green and blinking and the cLink light is off but occasionally turns orange. On the DECA the Power light is green the NTWK light is flashing yellow and the cLink is off.
  20. DIRECTV Connected Home
    Under network it says "coax not connected" (9) but there are no loose cables.... Internet says Not connected (9) IP Address ends in .3.198 Thanks for the help!
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