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  1. DIRECTV General Discussion
    I have the exact same problem. I go to the Billing & Payments tab, where supposedly I'm able to see my past statements, as per their "What's New" description of the redesigned site, and there are zero statements there, including the one that just was issued today. This is unacceptable. I do...
  2. DIRECTV General Discussion
    Interesting, since this has happened on bright sunny days (Saturday and today) but not yesterday, which was overcast all day. My issue is also some of the 99 and most, if not all, of the 103 channels. I will make a note of this, thanks.
  3. DIRECTV General Discussion
    My 771 issue just started again, on the same channels. It’s a clear weather day, and this didn’t happen at all yesterday when we did have some light rain. Good thing I didn’t cancel the tech visit. I had convinced myself that this was a cracked connector letting water in, but after the rainy...
  4. DIRECTV General Discussion
    Good advice, I will keep the visit and have him look at everything, as it has been many years since any of it has been inspected.
  5. DIRECTV General Discussion
    Not sure if this is what you mean, but on the System Info screen, Dish Type is SL5 LNB. Anyway, my issue has mysteriously resolved itself. Sometime between 8pm and 10pm last night it started working again. There was no change in the weather or outside conditions that would have prompted the...
  6. DIRECTV General Discussion
    Yes, I just contacted them via Twitter earlier this week to inquire about getting a loyalty credit for NFLST, and it was so quick and easy, so I decided to do it again today. So much better than telephone CSR roulette. Today the rep that I got on Twitter promised that he would be following my...
  7. DIRECTV General Discussion
    I contacted DTV via Twitter DM, and they have me set up for a tech visit on Wednesday morning. Hoping it’s the low outside connectors that need replaced, but I took a look and the dish is definitely reachable from the ladder. It’s on a 2 story roof though, so he needs a tall ladder. I would love...
  8. DIRECTV General Discussion
    Yes I think I saw your post on that and it was an eye opener. So did you end up having to replace the HR24 with a mini? Which then takes away 2 tuners from your setup, correct? I already have 3 minis, is there a limit on those?
  9. DIRECTV General Discussion
    The dish is probably reachable from a ladder. I'm pretty sure that past techs have been able to reach it or maybe take one step onto the roof. It's right near the edge of the roof but not in a location that I'm willing to try myself. And I don't want to touch anything up there and make it worse.
  10. DIRECTV General Discussion
    I think I will need a tech, unfortunately. Am I correct not to restart the receiver, won't that cause it to hang up in "searching for signal" and not come all the way back up, rendering it useless for all channels and DVR viewing?
  11. DIRECTV General Discussion
    I can't inspect my LNB, it's on my garage roof and I can't get up there. So I guess I need a tech visit?
  12. DIRECTV General Discussion
    I don't see anything obvious on the connectors that are low. Obviously I can't see the connectors at the dish. We did have a ton of rain on Tuesday, but it's been working fine since then until this morning. Does this look ok to you?
  13. DIRECTV General Discussion
    I’m in SE PA. Dish is on my garage roof, no trees anywhere near it. Nothing visible blocking the dish, and this just started 90 minutes ago, there has been no wind or anything that would’ve knocked it out of alignment. Signal strength test shows low or nonexistent signals on the 103. What...
  14. DIRECTV General Discussion
    Is anyone else getting the 771 error on HD locals and other (but not all) HD channels? Started for me about an hour ago. I’m in the northeast, it’s a clear day. My dish looks fine. I’m afraid to restart the receiver and have it get stuck in searching for signal. Some HD channels like CNN and...
  15. DIRECTV Programming
    @directv worked for me, I am still on the DTV (not ATT) billing.
  16. DIRECTV Programming
    Yes, that is the Twitter account that I sent the DM to. I'm not sure if it matters, but I also follow that account on Twitter. I received a response within 2 minutes of sending the DM.
  17. DIRECTV Programming
    I sent a DM on Twitter to @directv today and was immediately placed in a queue. I asked for NFLST for free. Waited about 30 minutes and got a rep who asked if I had received anything about this offer. I said no, but I had heard about others who had received this. They sent me a link to verify...
  18. DIRECTV Connected Home
    Update on this: resetting the HR24s did not resolve the issue. Resetting the HR44 did resolve the issue, with the exception of recordings of On Demand programs, which still have the red circle in the HR24 playlists. Does this mean it's an internet issue on the HR24s?
  19. DIRECTV Connected Home
    I am also recently having the issue of my HR24s dropping off of the Whole Home. When it happens, I see the red circle next to the recordings from the HR44 and I can’t play them from the HR24. However, on the HR44, I can still see and play the recordings from the HR24s. Nothing has changed with...
  20. DIRECTV General Discussion
    Yes, I’m back up also.
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