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  1. DIRECTV General Discussion
    I'm in the process of moving and my new place I can't receive DirecTV. I have 1 owned and 2 leased receivers in my setup and want to make sure that when I cancel the service they don't look for all 3 to be sent back. Is there a definite "this works" process I can follow to make sure this goes...
  2. DIRECTV General Discussion
    Well then you made out, since you got some free tools and equipment out of the deal! :lol:
  3. DIRECTV Programming
    Fixed. :nono:
  4. DIRECTV Programming
    When's the corresponding network Pie TV going to launch?
  5. DIRECTV Installation/MDU Discussion
    It doesn't allow it, it's just not coded smart enough to either block a new access card from being added to a RID, or prompt the CSR if the existing access card number should be deleted and the new one added in its place.
  6. DIRECTV Programming
    Yeah I didn't see any difference either. I went ahead and swapped out the package.
  7. DIRECTV Installation/MDU Discussion
    Well it looks like the wonderful CSRs on the phone couldn't see what the tech could in his handheld in 5 seconds, and one of my suspicions as to the isssue. The receiver had both the old Access Card and the New Access card tied to it in the system, albeit in different places. He called the...
  8. DIRECTV Installation/MDU Discussion
    Well the tech will be here shortly. Just verified again over the phone that my unit is still an owned receiver and it shows up on my equipment list on the directv.com website. Hopefully this all works out!
  9. DIRECTV Installation/MDU Discussion
    Yeah the person over the phone (and supervisor) said that the signal strength to receive an activation signal needs to be higher than what's required to receive a SW download. Even though the signal strength in the tests are all above 90 I have to presume that's the case. :/
  10. DIRECTV Installation/MDU Discussion
    It auto-identifies the dish configuration. I can't change it unless I unplug the cable before start up, then connect it on the dish configuration page. Tried it that way anyway and still no go.
  11. DIRECTV Installation/MDU Discussion
    Tried and was able to update the FW to 459 no problem, however when running through the wizard afterwards I got stuck at the same screen. I also tried putting in a bogus order number and it at least got me to a different verifying progress screen before kicking out with the invalid code.
  12. DIRECTV Installation/MDU Discussion
    1) Yes. Tried in two separate rooms. 2) Just verified that it does say the same on both a working / non-working unit (Satellite config 17, SWM) 3) Since it's owned and it's under the protection plan it should be swapped in kind. The access card department rep said as such when I ordered...
  13. DIRECTV Installation/MDU Discussion
    BTW thanks for the input so far, I appreciate it! :) Is there anything I can tell support (check to see if the receiver is still associated with an old account?) that they could try? Also what do I need to be weary of when the tech shows up tomorrow so I don't get screwed over?
  14. DIRECTV Installation/MDU Discussion
    Followed the steps and no prompt for a SW download. Went through the wizard (Language screen, dish configuration (17, SWM, Dual) since I don't have an order code I left that blank and click continue. It verifies the config with 3-4 passes of the busy progress bar and then back to the...
  15. DIRECTV Installation/MDU Discussion
    It shows up as active on the account.
  16. DIRECTV Installation/MDU Discussion
    So what typically is needed to fix it?
  17. DIRECTV Installation/MDU Discussion
    Well I received my new owned HR24-500 earlier this week, called DirecTV and verified again that it was owned and in the clear, transferred to the access card department and they shipped out my new access card. I got it in the mail today and went about setting up the receiver to swap out a D12 I...
  18. DIRECTV Programming
    Before I "upgrade" my package from one to the other, I'm trying to confirm a few things: 1) the price is the same. My existing package is $82.99 and the new one is $65.99 + $10 + $7 = $82.99. Am I missing anything here? 2) Changing the package does not extend commitment. I'm over half-way...
  19. DIRECTV Connected Home
    Thanks! I understand the relative lack of ability to just go to the store and buy these splitters, but I was hoping there would be some chain that did. I'm all ready to go once the mailman brings the splitters to my doorstep. :)
  20. DIRECTV Connected Home
    I'm in the process of setting up my DECA/MRV config in my house and hit a couple of snags. The current setup has a HR22-100 in the Living Room, a H21-200 in the basement Home Theater, and 2 D12-500s in 2 bedrooms. Currently the power inserter is near the HR22-100, and in the 3rd bedroom is my...
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