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  1. DIRECTV HD DVR/Receiver Discussion
    I just had my HR24-500 replaced with an HR44-500 and have the AM21and now I'm having the audio dropout problem with OTA channels. I never had this issue with the HR24-500. It is amazing to me the number of installers that have never heard of the AM21.
  2. DIRECTV Programming
    I have an AM21 hooked up to HR24-500 and we have lost the local NBC affiliate (Channel 13.1) in the Des Moines, IA area. I can't get channel 13.1 on the AM21 now just get the DirecTV logo. How can DirecTV block this since I'm not using the satellite for local affiliates? Since I have an...
  3. DIRECTV HD DVR/Receiver Discussion
    I've had the same experience. The AM21 signal strength is much better than my old HR20. I'm using a cheapie rabbit ears in the attic as I'm only 12 miles from the towers. Now if they can just get the recording function to work correctly with the HR24-500 I will be happy.
  4. DIRECTV HD DVR/Receiver Discussion
    I was just watching Law & Order SVU on an OTA channel and got a phone call during the last 15 minutes. I paused the program and after the phone call I pushed the pause button again and the picture remained frozen. The progress bar came up, but the program would not start. The only way to get...
  5. DIRECTV HD DVR/Receiver Discussion
    Maybe I have a bad HR24-500, but after viewing a recorded program. When I exit the list of recorded programs all I get is a gray screen. I have to go up or down with the channel button to see live TV. I'm not sure if this is associated with having an AM21 too. Has anyone had this problem?
  6. DIRECTV HD DVR/Receiver Discussion
    Last weekend we were away and so had the HR24 set to record a program on a local using the AM21 on Saturday night. I started to watch the program today and all I get is 3 commercials with the last one having audio dropout. The info shows that it is 1 hour recording, but I can't get past the...
  7. DIRECTV HD DVR/Receiver Discussion
    Well, I was watching the 2nd half of the World Cup final and all of sudden the picture pixelated and then froze and then the HR24 restarted. This is another example of the AM21 and HR24 not playing well together. The night before I tried recording the 10 pm news on a local and the record light...
  8. DIRECTV General Discussion
    I recently replaced my HR20-100 with an HR24-500 and after a call they did send a recovery kit for the HR20. Seems odd that they wouldn't want the H21.
  9. DIRECTV HD DVR/Receiver Discussion
    I've been experimenting with recording OTA channels with the HR24 and AM21. I was having the problem of the blank screen when the recording starts. Had to stop the recording and then up or down the channel to get the picture back. Today I did a reset from the menu and then tried recording two...
  10. DIRECTV HD DVR/Receiver Discussion
    I just had an HR24-500 and AM21 installed and have the same issue as others in that it doesn't always record a program from OTA that you can view. I've been experimenting and when I have it record a single episode it seems to work, but when the recording is part of series it doesn't. This is...
  11. DIRECTV Installation/MDU Discussion
    Thanks to everyone that provided information in this thread
  12. DIRECTV Installation/MDU Discussion
    I went on the DTV website and under accessories they had the AM21 listed, but when I clicked on the Order button, just the internet connection kits show up.
  13. DIRECTV Installation/MDU Discussion
    I have a friend that wants to get OTA channels for a DirecTV DVR (New for him). I told him about the AM21, but the installer has never heard of it and said they don't have it in their local warehouse. Thanks to this website I know the unit exists, so can he get one through DirecTV? If he can...
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