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  1. DIRECTV Installation/MDU Discussion
    The dish is mounted directly to my roof, and i have a 2 story house. It looks like they put the dish as far up on the roof as they could while remaining on their ladder. The roof does go much higher, but i don't blame them for maxing out at where the ladder allows - i wouldn't do it either if...
  2. DIRECTV Installation/MDU Discussion
    Plan B is not too bad - just switch providers. Too many trees to trim to make it happen in the current state. Looking into Xfinity - DirecTV is my first choice but this situation makes it not viable - can't have the TV going out in the middle of March Madness again this year. I appreciate...
  3. DIRECTV Installation/MDU Discussion
    Once the storm passes the signal comes back. But if it's light snow for 4 hours the system is down for 4 hours. The tech came out this morning and assessed the situation. He went up on the ladder with his meter and said our tree line is now blocking him from getting a better signal. Why the...
  4. DIRECTV Installation/MDU Discussion
    I did not try that the last time this happened, which was during a snow event at the end of October (just light snow but we lost satellite service for over 4 hours). However I did check the satellite signals at that time and they all appeared to be at zero. They finally agreed to send someone...
  5. DIRECTV Installation/MDU Discussion
    It must be a SWM mutli switch that I'm seeing then as it is in the basement. To me it looks like a heavy duty splitter but there's a line coming from a power block that says "To SWM", which is why I assumed that was the SWM.
  6. DIRECTV Installation/MDU Discussion
    The only "splitter" I see is the SWM. Maybe I'll see if they can send someone else out to give them one more shot to fix. Thanks for your suggestions.
  7. DIRECTV Installation/MDU Discussion
    I appreciate your feedback. I believe the tech said that's what he was replacing on the dish (the LNB) but I could be mistaken. Is there anything I should be checking inside the home, like something with the SWIM setup?
  8. DIRECTV Installation/MDU Discussion
    I have had DirecTV in my current home since 2008, and until sometime last year, the reception has been very good. Since the past year and a half or so, almost anytime it rains more than a sprinkle or there is a storm nearby, we lose signal for quite some time. I live in New England, and we had...
  9. HD Locals
    Not much activity in this thread. I've been having pixelation issues on WFSB HD only - was very noticeable during the Super Bowl with action replays. I'm assuming this is a problem on WFSB's end? It happens during other sporting events as well. Every other channel looks great.
  10. DIRECTV General Discussion
    i just called in and said "contract end date" at the prompt. I already new I was not under contract. That automatically transferred me to retention. I just politely said I was looking to see what my contract end date was as I received a nice offer from Comcast. Absolutely was not looking to...
  11. DIRECTV Programming
    Also, they show ESPN3 games on the Buzzer Beater channel. I'm loving that addition to the DirecTV lineup. Sent from my iPhone using DBSTalk
  12. DIRECTV Programming
    Things change over time. I used to buy the NCAA March Madness package every year. Then CBS changed their model and brought Turner Networks into it, thus giving up their revenue for that package. Now everyone who gets CBS, TNT, TBS, and TruTV get all the games at no extra charge. But the number...
  13. DIRECTV HD DVR/Receiver Discussion
    To follow up, had the service call on Saturday morning. Nice guy who immediately identified the issue as the HR34 receiver (he did do a few tests to confirm his diagnosis). He gave me a new HR44, and so far no issues. I do notice the guide and channel changes are much faster which is a nice...
  14. DIRECTV HD DVR/Receiver Discussion
    I talked to the protection plan people tonight about my recurring issues with my HR34. They wanted to send a replacement out but since they can't definitely ensure an HR44 I requested a service call instead. At least that way I can get a 44 and also have them check anything else they deem...
  15. DIRECTV HD DVR/Receiver Discussion
    This software update has by far been the worst for my HR34. At times it's almost unusable. How it passed any internal testing is beyond me. There's no excuse for this. I shouldn't get a black screen when I turn it on. Sometimes if I do channel up and then back down the channel I want will come...
  16. DIRECTV HD DVR/Receiver Discussion
    So now my HR34 on 808 is doing something else - last night flipping between ESPN networks, I would change the channel and the screen would be black with no sound. The info bar would show up at the top but that's it. Changing channels back this time didn't resolve the issue - the previous...
  17. DIRECTV HD DVR/Receiver Discussion
    Seems ever since my HR34 received this update, I can't play any recorded shows. It attempts to for about 30 seconds, then I get an error saying no audio or video packets were received. However I can play those recordings on my bedroom TV via my HR24 connected to the HR34 via whole home. What is...
  18. DIRECTV HD DVR/Receiver Discussion
    Last night I had a new issue pop up on my HR34. We went to watch a show we had recorded from the local NBC station (that station hadn't given us problems in the past like others had). When we selected it to play, it was stuck in a waiting status for about a minute, then came back with an error...
  19. DIRECTV HD DVR/Receiver Discussion
    That's the problem- they don't seem to know what is actually broken. And the problem isn't easily replicated as it seems to happen randomly, at least for me. It's very hard to fix a software problem like that. Whatever they seem to be doing so far is making things worse as far as I can tell...
  20. DIRECTV HD DVR/Receiver Discussion
    Yes on recorded shows. On live tv sometimes it's a total freeze and sometimes it's a black screen. Also, sometimes after watching a recorded show that works, once I hit stop the live show on the channel I was on before hand is messed up. The picture is frozen and the sound is similar to what...
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