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119 Sat B problems and locals

Discussion in 'DIRECTV General Discussion' started by hotshot187, Jul 10, 2013.

  1. hotshot187

    hotshot187 New Member

    7
    0
    Jul 10, 2013
    Webster, NY
    Hello I am new to this forum but I have been with Directv since 2003. I have a really old receiver a hughes director pack with a triple lnb dish and for the past couple weeks I am unable to get signal on sat 119. My signals strength on 101 and 110 are fine. I thought the LNB was failing so I purchased a new one and put in the other day and the problem still persists. Below are my signal strengths on 101, 110 and 119. I have checked the cabling and I have also tried to realign the dish and I can't seem to get anything off 119. I tried calling directv they told me it could be my receiver, but I don't see how that could be when I am getting good signals on the other SAT. The rep also told me that if it was the receiver it would be a free upgrade, but I would be locked into another 2 year contract and that is something I really don't want to do. Any help would be greatly appreceited.

    101

    1 - 95
    2 - 90
    3 - 95
    4 - 0
    5 - 91
    6 - 100
    7 - 95
    8 -100
    9 - 94
    10 - 92
    11 - 94
    12 - 0
    13 - 95
    14 - 100
    15 - 94
    16 - 100
    17 - 92
    18 - 100
    19 - 94
    20 - 0
    21 - 95
    22- 100
    23 - 95
    24 - 97
    25 - 91
    26 - 94
    27 - 91
    28 - 92
    29 - 92
    30 - 100
    31 - 89
    32 - 93

    110

    8 - 90
    10 - 86
    12 - 92

    119

    1-21- NA
    23- 46
    and the rest are all 0
     
  2. P Smith

    P Smith Mr. FixAnything

    21,627
    145
    Jul 25, 2002
    W.Mdtrn Sea
    check cables, F-connectors, perhaps water came into cable somewhere and it corroded ... get someone's else sat receiver to check
    may be the dish is misalignment
     
  3. peds48

    peds48 Genius. DBSTalk Club

    19,174
    996
    Jan 10, 2008
    NY
    It looks like something is blocking the view to the 119 satellite. replacing the receiver DOES NOT carry a 2 year commitment
     
  4. hotshot187

    hotshot187 New Member

    7
    0
    Jul 10, 2013
    Webster, NY
    Thanks for the quick responses. I think my next step will be running a cable directly from the LNB to the receiver and see what happens. The rep on the phone told me it would be a 49 fee since I don't have the protection plan and they if I were to get a new receiver they would extend the contract.
     
  5. peds48

    peds48 Genius. DBSTalk Club

    19,174
    996
    Jan 10, 2008
    NY
    Again, as long as DirecTV is replacing "apples for apples" there is no commitment. Now if your are upgrading the receiver, say from SD to HD, then in this case there will be a 2 year commitment
     
  6. Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    Perhaps they don't consider replacing an older Hughes receiver with a newer D12 an "apples to apples" replacement?
     
  7. ThomasM

    ThomasM RF Engineer

    4,317
    10
    Jul 20, 2007
    Milwaukee, WI
    DirecTV will replace your receiver for free and NO COMMITMENT. I just went through the procedure about 2 months ago and retired my Hughes HIRD E2. To verify if you are eligible, tune to channel 325 with your Hughes. If you get a lesson about replacing the receiver, you're eligible.

    As I posted in another thread, most of the CSR's at DirecTV are clueless about this program (as usual). When you call in tell them you want to do an "EPG SWAP". If they don't know what you are talking about, HANG UP. Most of the off-shore script readers are unhelpful. Try calling back at various times of the day until you get someone who actually knows about this program.

    You will probably get a reconditioned D12. I did but it works perfectly. In fact, as I type this I am listening to Sonic Tap on it! And I also have a 3 LNB dish and the D12 works perfectly with it. In fact, I'm listening to the "Metro Blend" channel which is on the 119!

    Let us know what happens.
     
  8. Jacob Braun

    Jacob Braun King of Awesome

    1,158
    166
    Oct 5, 2011
    Tulsa, OK
    If you tell them to give you an EPG swap they will be quite confused! It's an MPG SWAP.

    I am inclined to go with peds48 regarding something blocking the signal.

    If you are eligible for the MPG swap there's no charge, no commitment (if they haven't been harassing you about it, chances are you do not need it).

    But they will not send you a replacement receiver for losing your locals (unless you get an MPG swap), they'll set up a service call.
     
  9. peds48

    peds48 Genius. DBSTalk Club

    19,174
    996
    Jan 10, 2008
    NY
    Yes, from NY the 119 is pretty "low" compared to the others sats.
     
  10. hotshot187

    hotshot187 New Member

    7
    0
    Jul 10, 2013
    Webster, NY
    Thanks for all the suggestions I am going to go out tomorrow and play around with it and see what happens.
     

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