1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

21-24 Mbps not enough bandwidth to stream On Demand!?!

Discussion in 'DIRECTV General Discussion' started by mystic7, Apr 16, 2013.

  1. May 7, 2013 #101 of 131
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
  2. May 8, 2013 #102 of 131
    pdxBeav

    pdxBeav Godfather

    447
    35
    Jul 5, 2007
  3. May 8, 2013 #103 of 131
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    This is what I don't get/understand.
    It works pretty well for me, so I don't understand if others have higher expectations or what.
    I pick something to watch and "watch now" almost always works, and when it doesn't I download it and can watch it after it's downloaded enough to not run out of buffer, "The worst" has been taking twice as long to download as the program is. If it's 2 hours, I wait 1 and can watch.
     
  4. May 8, 2013 #104 of 131
    peds48

    peds48 Genius. DBSTalk Club

    19,092
    993
    Jan 10, 2008
    NY
    RIght on! I have a 20/5 FiOS connection and get constantly at least 18. and have no problems using watch now feature.
     
  5. May 8, 2013 #105 of 131
    cypherx

    cypherx Hall Of Fame

    3,447
    64
    Aug 27, 2010
    PA - Berks...
    Sounds like a peering issue. Not enough peers to the internet backbone.
     
  6. May 8, 2013 #106 of 131
    mark40511

    mark40511 Legend

    190
    3
    Jul 18, 2008
    Lexington KY
    count me in as SLOW on demand as well.

    I've tested my ISP and nothing else is slow other than ON demand. Even hooking laptop to the very ethernet cable going into the HR24 to test that cable to see what type of speeds I'm getting and it's the same....Using Youtube on the HR24 is fast too, apps load fast.

    I did a speedtest and got 21.5 mpbs down, 1.71 mpbs up..........downloaded a LARGE test file and it topped out downloading at just over 3000 kb/s. Pingtest.net showed line quality as A

    No clue why it's horribly slow. It took 8 hours to download a 47 minute program from HGTV on demand.
     
  7. May 8, 2013 #107 of 131
    goinsleeper

    goinsleeper Godfather

    673
    17
    May 22, 2012
    I've only ever had 1 issue with the download speed and it was when a movie was just released on demand through Starz. I hate to hear other people having issues, granted i rarely get anything off regular networks. I primarily just use the premium network on demand pages.
     
  8. May 8, 2013 #108 of 131
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    "Sounds like" is just a [maybe educated] guess.
    To really get an idea of what and how DirecTV compares to other companies that are streaming based, one would need to look at the streaming rate of the playback after downloading.

    U-Verse is a streaming based company, and I've been able to compare the exact same program between DirecTV SAT feed and U-Verse. U-Verse uses only 66% of the DirecTV bit-rate.
    Now DirecTV OnDemand "mostly" gives the same bit-rate as with the SAT feed. The only place I've seen a difference was with a "watch now" verses the same show downloaded. The watch now was 720p resolution, while the download was 1080i.
     
  9. May 8, 2013 #109 of 131
    goinsleeper

    goinsleeper Godfather

    673
    17
    May 22, 2012
    It was a few years ago when used comcast's OnDemand and it was terrible. I had plenty of movies/shows that would pixelate or just stop altogether and give me some error message. If it wasn't those issues, the lip sync would slowly get worse and worse until there was a 3-4 second delay. I would imagine they've gotten better but I haven't used it recently so it would be for someone else to confirm.
     
  10. May 9, 2013 #110 of 131
    mark40511

    mark40511 Legend

    190
    3
    Jul 18, 2008
    Lexington KY
    Whatever my problem was seems to be corrected after I went to settings and reset network to defaults, then re connected to the internet and network services and everything connected with no errors.......After doing that ........It took 44 minutes to download a 43 minute program........Compared to last night 8 hour download, that's a major improvement.
     
  11. May 9, 2013 #111 of 131
    cypherx

    cypherx Hall Of Fame

    3,447
    64
    Aug 27, 2010
    PA - Berks...
    Hmm,
    That's interesting. Maybe there is a bug in the network stack or some kind of loop or memory exhaustion that a reset clears? I mean there have been flaky performance issues on PC's for years with bad drivers. Could be a bug in the network drivers in the set top?

    That could also help explain why some people have problems while others do not - even on very responsive connections.
     
  12. May 9, 2013 #112 of 131
    raott

    raott Hall Of Fame

    2,267
    61
    Nov 23, 2005
    Do you have a Genie? If so, try to watch Chernobyl Diaries using Watch Now. My Genie refuses to play it, even though other DVRs in the house will. No problem recording and immediately starting it though.
     
  13. May 9, 2013 #113 of 131
    dennisj00

    dennisj00 Hall Of Fame

    9,678
    190
    Sep 27, 2007
    Lake Norman, NC
    HR34-700 here and it plays fine.
     
  14. May 9, 2013 #114 of 131
    raott

    raott Hall Of Fame

    2,267
    61
    Nov 23, 2005
    Thanks. Must be a bug on my end and am going to reboot. I just tried another movie (the Abe Lincoln Vampire one) and got the same message, yet I was able to start recording it on (highest quality) and play it immediately.
     
  15. May 9, 2013 #115 of 131
    peds48

    peds48 Genius. DBSTalk Club

    19,092
    993
    Jan 10, 2008
    NY
    tried it. played fine. No issues
     
  16. May 9, 2013 #116 of 131
    samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    I tried it on my HR34 also, watch now works fine.

    FWIW I don't use VOD much. I didn't really expect watch now to work. I've tried a few programs since I saw this thread. Cinemax, HBO, a DirecTv training video all work fine. All come through in 720p. If I download VOD in 1080i to watch later it can sometimes take awhile.

    I live in the sticks and DSL is my only option. 4mbs on a good test with a 42 ms ping. ;)

    When we first started doing HDDVRs and internet I spent a lot of time playing with settings on my router to get everything to work just right. VOD, TV Apps, Pandora, YouTube they all just work. Now.
     
  17. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    I have nothing to add to my thread. I just didn't want the last response to be from a Red Sox fan!!! ;) Go (1st Place!) Yanks! For a day or so anyway.
     
  18. raott

    raott Hall Of Fame

    2,267
    61
    Nov 23, 2005
    Rebooted. HR34 still claims my internet connection is "too slow" to Watch Now. Despite the fact I get 30 down. Despite the fact that I can hit record on High Quality and immediately watch the same show with no problem. Despite the fact I can hit record Lower Quality and download and about a 2-3/1 ratio and despite the fact that other DVRs in the house can Watch Now with no issues.
     
  19. mystic7

    mystic7 Icon

    632
    3
    Dec 9, 2007
    It's crazy, right?
     
  20. inf0z

    inf0z Legend

    273
    8
    Oct 15, 2011
    I don't think this is correct information. While it is possible to get WIFI interference which could cause issues for some users, I am experiencing the same problem on a Coax CCK. I also tested this on more than one ISP, the issue is on DIRECTV's end. Server bandwidth and delivery method have a lot to do with it when you have a large amount of internet connected customers. Software could also be at fault here.
     

Share This Page