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211k check switch stays on 1 of 1

Discussion in 'ViP211(411)/211K/222 Support Forum' started by john payne, Jan 7, 2013.

  1. john payne

    john payne Mentor

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    Apr 23, 2009
    I have a unusual problem I have yet to encounter. Looking for guidance on what part is bad.

    I have a customer that is trying to install a 211k and 1000.4 dish himself.

    He had a Directv dish already installed there and there are no line of sight issues.

    He is using a meter to align the dish, but alignment is not the problem.

    When he runs a check switch the 211k stays on testing 1 of 1 and never moves from there. He is taking the signal meter out of the line before running the test. He has left the receiver on the testing 1 of 1 screen for hours with no change.

    Even if it wasn't pointed it would do a 4 count check switch, and if it was a bad connection or cabeling problem it would be a 38 count test.

    I'm guessing it's a bad receiver. What do ya'll think?
     
  2. davejacobson

    davejacobson Legend

    219
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    Mar 14, 2005
    Has he rebooted the reciever and tried again. I have run into that on the 211
     
  3. john payne

    john payne Mentor

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    Apr 23, 2009
    sorry i forgot to include that. yes, he has rebooted.
     
  4. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    try to measure voltage at 211k coax sat input; 1st w/out coax, then with a load [LNBF 1k4]
     
  5. boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    What D* system is being replaced? Are there any D* components left in line?
     
  6. john payne

    john payne Mentor

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    Apr 23, 2009
    it was replacing a d12 on a 3lnb dish that was working fine.
     
  7. john payne

    john payne Mentor

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    0
    Apr 23, 2009
    The only connection in the line is at the ground block. To eliminate any possible line issue a temporary line was ran up to the dish. The problem still occured, so its not a cabeling issue
     
  8. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    what voltage you measured ?
     

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