I have a unusual problem I have yet to encounter. Looking for guidance on what part is bad. I have a customer that is trying to install a 211k and 1000.4 dish himself. He had a Directv dish already installed there and there are no line of sight issues. He is using a meter to align the dish, but alignment is not the problem. When he runs a check switch the 211k stays on testing 1 of 1 and never moves from there. He is taking the signal meter out of the line before running the test. He has left the receiver on the testing 1 of 1 screen for hours with no change. Even if it wasn't pointed it would do a 4 count check switch, and if it was a bad connection or cabeling problem it would be a 38 count test. I'm guessing it's a bad receiver. What do ya'll think?