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$231 to move service?

Discussion in 'DIRECTV General Discussion' started by F1aReD, Oct 6, 2012.

  1. Oct 6, 2012 #1 of 47
    F1aReD

    F1aReD AllStar

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    Sep 27, 2011
    Called to move service...anyway to lower the price? Have had D for a year in February. Infact, they couldn't offer anything, at all. I'm willing to pay some to move, but not over $120.
     
  2. Oct 6, 2012 #2 of 47
    macfan601

    macfan601 New Member

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    May 3, 2012
    Hmm, that is odd. I didn't pay a thing to move my service. In fact I got a couple of receiver upgrades at the same time for free. Seems like I did pay something for adding the whole house and cinema connection, but wasn't much.
     
  3. Oct 6, 2012 #3 of 47
    lacubs

    lacubs Godfather

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    you haven't D long enough to qualify i think you need D for a year before they can offer you free or a deal
     
  4. Oct 6, 2012 #4 of 47
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Right, the movers connection is free once you have been with DirecTV for over 12 months
     
  5. Oct 6, 2012 #5 of 47
    trh

    trh This Space for Sale

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    Did you call the special DirecTV Movers number 1.888.DTV.MOVE?
     
  6. Oct 6, 2012 #6 of 47
    jimmie57

    jimmie57 Hall Of Fame

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    Are you changing any equipment ? What were those charges for ?
     
  7. Oct 6, 2012 #7 of 47
    F1aReD

    F1aReD AllStar

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    Sep 27, 2011
    I figured it was because I have had it less than a year, I asked why/ what the charges were for and they said that it costs over $500 for an install, and are only asking me for a small portion of that. I asked if it was specifically because I have had it less than a year but they wouldnt tell me.

    I did call the special number and also the regular number but they were the same thing. I had to suspend the account because I can't pay that much/ I believe it's unreasonable.

    Do they consider you a customer when you are suspended? If they did, I could wait 3 months and get it free...but I dont think that would work. Anything I can do?
     
  8. Oct 6, 2012 #8 of 47
    F1aReD

    F1aReD AllStar

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    Sep 27, 2011
    And no equipment changes. And I even have the dish and wiring, so I wouldn't want to pay for those things. Maybe an independent contractor
     
  9. Oct 6, 2012 #9 of 47
    Brandon Wedgeworth

    Brandon Wedgeworth Administrator Staff Member Administrator DBSTalk Gold Club

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    Jan 6, 2007
    Alabaster, AL
    It's my understanding that when an account is suspended, that time does not count toward your contract term. Therefore, suspending your service won't help you on gaining time towards using the mover's connection or lowering your early termination fee (if you decide to cancel service).
     
  10. bobnielsen

    bobnielsen Éminence grise DBSTalk Club

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    Bainbridge...
    Get a quote from an independent contractor and compare.
     
  11. Brandon Wedgeworth

    Brandon Wedgeworth Administrator Staff Member Administrator DBSTalk Gold Club

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    Jan 6, 2007
    Alabaster, AL
    Or, if you've got the skills, mount the dish (where you know there is LOS) and do the wiring yourself and then just have either a local independent contractor or D* come out and aim the dish. That should be cheaper.
     
  12. dpeters11

    dpeters11 Hall Of Fame

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    Aren't we approaching sun fade season? Might make things easier to get in the general area.
     
  13. F1aReD

    F1aReD AllStar

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    Sep 27, 2011
    I could probably do it, but I live in my fiancées grandfathers apartment building...and he doesn't trust me to do it. And it's not like I'm familiar with it and can be positive I can do it properly, so I can't convince him.

    Do is just do a search for directv installers? Anybody on here in the Boston area?
     
  14. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Oct 19, 2011
    Tulsa, OK
    yeah 12 months for a free movers
     
  15. samrs

    samrs MANC DBSTalk Club

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    $231 is kind of steep cuz.

    You got any magic dust?;)
     
  16. trh

    trh This Space for Sale

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    I can't find the one year requirement everyone quotes on the Mover's page, unless it falls under the "Qualifications based on tenure, package level, payment history and other factors", which doesn't specifically state you have to be a customer for one year.
     
  17. dpeters11

    dpeters11 Hall Of Fame

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    That's what it falls under, tenure. They don't specifically define it in the conditions on the page.
     
  18. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Jan 10, 2008
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    you left out the first sentence

    DIRECTV MOVERS DEAL: Offer expires on 11/21/12. Offer available once in any 12 month period for qualifying customers only. Qualifications based on tenure, package level, payment history and other factors. Sports blackouts and your ability to receive local channels or broadcast networks may be affected by new address. Residential customers only. Offer requires a program agreement of 12 months or 24 months if you took an Advanced Receivers equipment upgrade (HD, DVR, or HD DVR) of any DIRECTV base programming package (priced at $29.99/mo. or above), or any international service bundle. If you have two boxes or one box and an enabled TV, an additional $6/mo. fee applies. For each additional box and/or enabled TV on your account you are charged an additional fee of $6/mo. per box and/or enabled TV. Applicable use tax adjustment may apply on the retail value of installation.
     
  19. dpeters11

    dpeters11 Hall Of Fame

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    I consider that a different condition, that you can't use the mover's connection twice in a 12 month span.
     
  20. trh

    trh This Space for Sale

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    You mean the "Once in any 12 month period" portion? If it said you can use Movers once after 12 months of service, I'd agree. But is says during ANY 12 month period. In the case of the OP, he wants to use it during his first 12 months.

    I also don't see where using the Movers is free. You can get a bunch of free upgrades (HD DVR, 3 months of some movie channels, free MRV and possibly ST), but nothing says the actual install will be free.
     

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