Okay, so one of my tuners started to give me the 'acquiring signal' screen every now and then. Until yesterday it happened all day. Tried the reset and hard reset (unplug) with no luck. Called tech support and they ran me through the same tests, with all three signals having the dreaded red box. They said that's all they can do and will need to send a technician out. "Would you like to pay the $95 for that or sign up for the $6 monthly insurance?". Neither. It's so odd that I'm about one month shy of my 2-year commitment and this is the first time I've ever requested help with their equip. Now I need to fork over more $$ to get their equip to work again? I don't get it. I told her I'd get back with them. Messing around with the box last night, I discovered that I could still access the 'good' tuner when I get the 'acquiring signal' screen by starting playback of a recording and then hitting PIP. This seemed to bring up the active tuner. Then swap and PIP until it exits the recording entirely. I can also access my OTA channels still. However, as soon as I hit swap (for the other tuner) I'm back to the 'acquiring signal' screen and must repeat the above to exit it (guide,up/down...none of that works). So, then I decided that I would swap out the coaxial inputs on the back in hopes to eliminate if it's a box problem or cable/satellite. However, I didn't get anything when swapping, but I'm not sure if that's really a true test. I'm not really certain how to tell which tuner I'm currently on. Maybe I wasn't able to get to the 'good' tuner with the method described above. I don't think this is relevant, but just more info: I'm currently running component to my main living room HDTV and HDMI to the master bedroom HDTV. Anyone have ideas on a fix? Or at least how to determine where the problem lies...box or satellite? I'm sure I left out some vital information to help with this, so please let me know. I need your help. Thanks!