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3.37 software release??

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by khearrean, Mar 14, 2006.

  1. AcuraCL

    AcuraCL Godfather

    350
    0
    Dec 12, 2005
    Well here's something I have never seen happen before:

    I was at 3.34.

    I watched a movie early Sat. evening. I had looked at the guide beforehand, and it all looked fine.

    After the movie, I checked the guide again. Lo and behold, Lifetime Movie Network, Turner Classic Movies, CNN, and Headline News were no longer in the guide. I scratched me head and wondered ... "another contract dispute?" ... "a dispute with Turner Broadcasting?" ... "nah, that wouldn't affect LMN" ...

    So I called Tech Support, and they basically (through step-by-step troubleshooting) forced 3.35 into my box, and lo and behold the missing channels reappeared in the guide.

    Now, what do you think is up with that?

    I'm not the conspiracy theory type, but I'm just wondering if you haven't accepted a software update, and the next one spools to your box, if there isn't just some code that makes channels disappear, forcing you to call in to tech support and ultimately to take the software update ....
     
  2. cyberized

    cyberized Legend

    154
    0
    Mar 7, 2003
    Quote:
    Originally Posted by cyberized
    Jason and Mike:
    Every since 335 I have had the very SAME Problems with my 811 as Mike has with the new 337. I too have a Toshiba 46H83 - - - the ability to change the picture formats on HD/Digital Channels has been "perverted" and this is ONLY on my OTA HD Channels - - - ie. when you chhose say HD Stretch - the picture moves to the RIGHT with a one wide bar on the LEFT.
    I went to Defaults one time and the Problem was gone for several days, I think, then returned to agavate me------------ I have now started watching those same channels in SD with S-Video connected up - it is better/crisper.

    GOOD Lucks!

    Please verify if this occurs on Component (YPbPr) as well as DVI.

    _____________________________________

    Thanks Jason,

    I only use Component and do not have a DVI Connector. I had NONE of these problems prior to 335. ONE other irritating Problem that it added is almost daily "NO Info" - I have always turned my set and receiver OFF at night and for many years the Program Menu was updated while I slept - - NOT anymore, I have to sit there and wait after I turn it on and hit "Menu" (probably 50% of the time now it has to update Program Schedule as I wait).
     
  3. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,063
    2
    Jun 10, 2004
    Northern...
    Na, I have seen this before, usually attributed to a switch matrix getting confused. A hardboot or memory dump probably would have resolved your issue. Also, a CSR does not have control of the targeting range, as such they could not have forced the target ID. They probably just sent a subscribe refresh command to your box, and it probably was in target range already... So it only seems coincidental.
     
  4. AcuraCL

    AcuraCL Godfather

    350
    0
    Dec 12, 2005
    Ok, I'll trust you on that :)
     
  5. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,063
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    Jun 10, 2004
    Northern...
    I honestly have not seen this is awhile. If it is still occuring as often as you state, I would probably call to exchange it at this point.
     
  6. rustamust

    rustamust AllStar

    99
    0
    Feb 21, 2006
    I must be lucky because I just changed my setup from vip211 back to my 811 as I could not take the lip sync issue and the screen going black leading to a reset and lost viewing time. My 811 was still hooked up during the 10 days of 211 fame and has the latest 3.37 and so far no problems but then I did not have any before. One reason for going back to 811 was my wife stating over and over "how can you watch that terrible SD picture". HD was some what better but lip sync was beyond my a/v rec. sync shift capabilities so I gave up and switched back untill MPG4 is here.

    MIKE
     
  7. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

    10,063
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    Jun 10, 2004
    Northern...
    I think that could be the first time I have heard someone complain that the 811's SD PQ was better.
     
  8. khearrean

    khearrean Godfather

    520
    0
    Mar 24, 2004
    S.E. Texas
    I am so glad I happened upon this post; I have been toying with the idea of upgrading from my 811 to the new 211, but had been holding off mainly because of it's OTA tuner and not being able to get analog broadcasts. But now I have an even better reason.....I had been hesitant because of the 211 being a 1st generation MPEG-4 & it looks now like my hesitance may have been a good idea. I had so many issues with the 811 until just recently when it became fairly stable; I just couldn't go through anything like that again with another receiver..Thanks again, Mike for your input....

    Ken
     
  9. rustamust

    rustamust AllStar

    99
    0
    Feb 21, 2006
    Jason I know its hard to belive but I agreed with her and after viewing for several hours last night even more so. The 211 is hooked up in the basement to a 19" old tv and looks great. I think I will leave it there untill I see posting stating lip sync is cured.

    Ken you are welcome for my part in your waiting to try 211. I love my 811 and have for the 2+ years I have had it next to no problems and great PQ both HD & SD although the 211 HD was better.

    MIKE
     
  10. mike1002

    mike1002 AllStar

    66
    0
    Oct 11, 2002
    Yes, it DOES occur on component connection (on my system).

    Mike
     

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