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3 months free premiums is almost up?

Discussion in 'DIRECTV General Discussion' started by JohnBoy, Oct 12, 2013.

  1. JohnBoy

    JohnBoy New Member

    261
    14
    Sep 8, 2011
    I signed up in mid July and my package included free NFL ST and 3 months free premiums.

    Does the free premiums automatically come off after the three months or do I need to call to cancel?

    Could I cancel online?

    As soon as I cancel it I plan to add the Xtra HD pack for 3 months free so I can see some movies,you guys have taught me well.
     
  2. inkahauts

    inkahauts DIRECTV A-Team

    21,526
    957
    Nov 13, 2006
    You have to do it


    Sent from my iPhone using DBSTalk
     
  3. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

    12,171
    56
    Jun 23, 2004
    Mill Creek, WA
    You won't be able to cancel online. You'll need to call DirecTV.
     
  4. dpeters11

    dpeters11 Hall Of Fame

    16,184
    483
    May 30, 2007
    Cincinnati
    And make a note on your calendar before the 2014 NFL season if you dont want Sunday Ticket. Once the season starts, you can't cancel.
     
  5. ejbvt

    ejbvt AllStar

    1,449
    130
    Aug 14, 2011
    VT
    When you call, ask if there are any other promos you can get. You might be able to keep one or two premiums for a little longer, or get a good discount. Can't hurt to ask.
     
  6. inhd40

    inhd40 Mentor

    110
    3
    Jan 26, 2013
    When you call to cancel make sure they cancel it right away. Don't let them tell you they can cancel it at midnight on the day it expires. I called two days prior and the CSR lied and told me he could do exactly that. Of course it was still there and I had to pay for an extra day. The CSR I got the second time was foreign and hard to understand and I tried explaining the situation to get the charge removed and he kept trying to tell me I wouldn't be charged and I finally gave up.
     
  7. coolman302003

    coolman302003 2014 NBA CHAMPIONS!

    1,810
    96
    Jun 2, 2008
    Southeast
    FYI you are able to change your base package, add or remove HD Extra Pack, add or remove Protection Plan, add [but not remove] sports subscriptions (ST, LP, CI etc) and add [but not remove] premium movies through your online account. International channels can also be added online but I'm not sure if you can remove those without calling.

    Don't be surprised when you call to cancel that they do not try to get you to keep at least some of the premiums (possibly offering you one of the special offers listed here), because when you tell the automated system why your calling you will be sent to the Premium Save Team (PST).
     
  8. JohnBoy

    JohnBoy New Member

    261
    14
    Sep 8, 2011
    I'am a sports junkie,so I plan on keeping NFL ST and getting MLB Xtra innings in march too (What is the early bird special btw).

    Geez! it sound like I need to hire a special attorney just to get my premiums taken off.
     
  9. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,441
    915
    Jan 10, 2008
    NY
    DirecTV does not make difficult the removal of premiums, they just like to make you aware of the importance on keeping them... :righton:


    Sent from my iPad using DBSTalk
     
  10. dpeters11

    dpeters11 Hall Of Fame

    16,184
    483
    May 30, 2007
    Cincinnati
    Based on your avatar, I figured, but just wanted to be sure :)
     
  11. JohnBoy

    JohnBoy New Member

    261
    14
    Sep 8, 2011
    Brown Noser :grin:
     

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